Country Villa Westwood
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12121 Santa Monica Boulevard, Los Angeles, CA 90025
For more information about senior living options: (844) 490-3973
The Westwood post-acute staff are amazing and super accommodating. The grandma had the best experience with physical therapy and rehab. The employees are great, especially Mr. Jordan; he is a great guy. The staff is absolutely wonderful; Jenifer and Stacey are incredibly supportive and take care of everything the family needs. Everyone is very nice and helpful. Country Villa Westwood Health makes families feel like they are part of the care team. The dietician carefully offers a selection of healthy and tasty meals. The facility is clean and the food is well received by residents.
They claim it's the worst place in LA County and warn others not to bring their loved ones there. They allege top-to-bottom mismanagement and that administration is rarely present or reachable. They accuse the facility of fraud/false Medicare documentation and improper discharge paperwork. They report rude, unprofessional staff (including a nurse named Rosalie) and poor customer service. They describe the facility as dirty and unsafe, with patients left in feces and no adequate infection control. They say families were not notified when a relative died and that staff give unclear answers with unanswered calls. They recount a relative dying after transfers driven by insurance, implying neglect. They note poor room conditions and a lack of warmth or kindness toward residents. They criticize inconsistent, unresponsive communication and long hold times, especially on weekends.Country Villa Westwood in Los Angeles is best suited for families prioritizing rehabilitation-focused care in a clean, well-maintained environment, where a solid cadre of therapists and an active daily program can help a loved one regain function after a hospital stay or acute illness. The facility can be a good fit for short- to mid-term post-acute needs when the emphasis is on physical therapy, daily activities, and a pleasant atmosphere that supports morale. Those seeking a completely seamless experience with uniformly exceptional staffing and flawless administration should temper expectations, as experiences there are highly variable and often hinge on shifts, leadership, and communication practices.
Those most likely to want alternatives are families that cannot tolerate inconsistent responsiveness, opaque discharge paperwork, or gaps in communication. Several reviews flag difficulty getting timely answers, missed calls, and shifts where staff appear overwhelmed or inattentive. In a setting where a loved one relies on dependable notification about medical changes, test results, or transfer decisions, Country Villa Westwood's inconsistencies can become a meaningful risk. For residents with complex medical needs, or for families insisting on stringent infection-control and hygiene standards, other facilities with steadier operational oversight may be more reliable.
On the upside, the strongest pro of Country Villa Westwood is the rehabilitation infrastructure. Multiple accounts praise post-acute staff for their professionalism, the quality of physical therapy, and the ability of therapy teams to drive meaningful gains. When administration aligns, families note a responsive rehab program, competent therapy staff, and an environment that supports activity and social engagement. The setting itself can be appealing: clean interiors, a calm atmosphere, and a schedule that includes regular activities and out-of-room interaction. For families whose priority is robust rehab access and a positive atmosphere during recovery, these elements can substantially tilt the balance in favor of choosing this facility.
Yet the flip side is hard to ignore. Several reviews describe sharp inconsistencies in nursing care and general treatment, with reports ranging from rude or inattentive staff to outright concerns about sanitation, infection control, and basic patient assistance. Instances of poor bedside manners, miscommunications, and delays in answering call bells surface repeatedly, and there are alarming anecdotes about incomplete paperwork, delayed notifications, and even failed discharge processes. This variability suggests that the quality of day-to-day care is not uniform, and the most critical risks - safety, timely medical communication, and reliable hygiene - can diverge dramatically from shift to shift.
The decision framework should center on governance and daily reliability. Prospective families should demand a candid meet-and-greet with the administrator and the director of nursing, request a tour during the usual operating hours to observe nurse-to-patient ratios, and ask for concrete metrics on response times and rehab staffing. Inquire about discharge planning processes, how medical updates are communicated, and who handles family questions outside business hours. Request references from current residents' families and speak with the charge nurses on multiple shifts to gauge consistency. If clear, consistent answers and a demonstrable track record emerge, Country Villa Westwood can be a viable rehab-focused option; if not, alternatives with steadier leadership and transparent communication should be pursued.
In the end, Country Villa Westwood presents a practical proposition for families prioritizing rehabilitation intensity and a pleasant environment, tempered by a real risk of uneven care, communication gaps, and management inconsistencies. It is not a blanket recommendation for all post-acute needs, and notable red flags demand careful verification before placement. The facility can deliver meaningful rehab and genuine warmth on good days, but the decision should hinge on a demonstrated, reliable care cadence and visible, accountable leadership. If those assurances cannot be obtained through a thorough on-site assessment, the safer course is to explore other communities with more consistent staffing, firmer communication practices, and clearer discharge protocols.
93 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (7 miles away) Burbank-Glendale-Pasadena (13 miles away) Long Beach (Daugherty) (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Country Villa Westwood in Los Angeles, CA is an exceptional assisted living community offering a range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents. With a beautiful setting and a host of convenient facilities, this community is dedicated to providing the highest quality of care for seniors.
Residents at Country Villa Westwood can enjoy various amenities that enhance their overall well-being and daily activities. Included in these amenities are a beauty salon, where residents can get pampered and groomed, cable or satellite TV for entertainment, community-operated transportation for ease of mobility, a computer center for staying connected, a dining room offering restaurant-style dining experiences, a fitness room equipped with exercise equipment for physical wellness, a gaming room for recreation, and an outdoor space to relax and enjoy the fresh air.
The fully furnished accommodations at Country Villa Westwood include private bathrooms and kitchenettes that allow residents to maintain some independence while receiving assistance as needed. The housekeeping services ensure that the living spaces are always clean and tidy.
Care services provided by trained staff members are available around the clock. These services include assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation. The staff also offers medication management to ensure residents take their medications on time. A mental wellness program is in place to prioritize emotional well-being, along with special dietary restrictions catered to individual needs.
Country Villa Westwood encourages an active lifestyle through organized activities such as fitness programs and scheduled daily activities. The concierge services make life easier by taking care of various arrangements. Planned day trips provide opportunities for exploration outside the community, while resident-run activities foster social engagement within.
Additionally, the proximity of numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals ensures easy access to essential goods and services in the surrounding area.
With its comprehensive amenities package and attentive care services, Country Villa Westwood offers seniors a safe and engaging environment, making it an excellent choice for assisted living in Los Angeles, CA.
Country Villa Westwood is located at 12121 Santa Monica Boulevard, Los Angeles, CA 90025 in Los Angeles County, California
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