Brentwood Health Care Center
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1321 Franklin Street, Santa Monica, CA 90404
For more information about senior living options: (844) 490-3973
The administrator is very approachable and takes time to listen to questions and concerns. The physical therapy team is outstanding and goes the extra mile to help patients recover; Ian and Nick are described as the dream team. Martina is very helpful, washing and braiding hair and ensuring patients' oxygen is okay. CNAs are very good and consistently ensure patient comfort. Fatima is excellent and goes above and beyond to make sure patients are okay. JC is extremely hardworking. The facility is clean and smells pleasant. The atmosphere is amazing and the staff are friendly. The staff are kind, professional, knowledgeable, and supportive. Eleni and Tamara are praised as Brentwood superheroes for assisting with loading a wheelchair, and DJ is described as the best administrator. Many Brentwood staff across CNAs, PTs, OTs, nurses, social directors, and case workers are consistently recognized for their care. The environment feels warm, caring, and well-maintained.
The front desk staff member Mika was rude, passive aggressive, and dismissive. The reviewer found the staff insensitive and unhelpful and did not recommend the facility for loved ones. The on-site food was described as inedible; visitors were advised to bring or order their own food. The policy requiring every patient to use a wheelchair with a nurse beside them, even if they can walk, was criticized. About 10% of the nurses were described as not liking their jobs or the patients. A nurse barked at a patient and threw wipes onto the bed. Showers are provided only twice a week (assisted), which was deemed inadequate. Bed alarms and loud bed sirens were constantly blaring, with nurses talking/yelling in hallways, making sleep difficult. Administrators were described as sitting in their offices all day on computers, implying neglect. One review summarized the facility as "downright awful" and urged others to avoid it.Brentwood Health Care Center and Brentwood Care Center garner a wide range of experiences from families and residents, reflecting both the warmth of a caring community and the frustrations that can come with any busy health care setting. On the positive side, many visitors describe a bright, clean, and welcoming environment where the atmosphere itself supports recovery and comfort. The facility is praised for feel-good vibes - spaciousness, a pleasant patio, and a general sense that staff truly want to help. Several reviewers emphasize that the place "feels like home" more than a typical medical environment, which goes a long way toward easing anxiety during recovery from surgery or illness. The physical plant is repeatedly noted as spotless and well-maintained, with an on-site sense of calm that many families find reassuring during the stress of a loved one's rehab.
A number of reviewers single out the rehabilitation team as a real strength. The physical therapy department, in particular, receives consistently high praise for skill, knowledge, and dedication. Ian and Nick are highlighted as a "dream team" by multiple families, with comments that they go above and beyond to help patients regain strength and function. Visitors and patients often speak warmly about the therapists' professionalism, expertise, and compassionate approach. The OT and nursing staff are also frequently described as capable, with specific praise for certain nurses and CNAs who consistently demonstrate attentiveness and a determination to keep residents comfortable and safe. Martina, who runs the activity room, is remembered fondly for her supportive care, including practical help such as hair washing and braiding, and for ensuring residents' oxygen and overall well-being are taken care of. Several CNAs - Fatima, Angeni, Nay, Janay, Karen, and Linda appear in multiple testimonials - are recognized for kindness and reliability, with many family members noting that staff "does whatever it takes" to ensure their loved ones are comfortable.
Families also celebrate individual acts of care and practical support that stand out in the day-to-day experience. Shout-outs go to team members who helped with transport, loading wheelchairs, and even solving logistical puzzles like finding or delivering items residents need. Eleni and Tamara are singled out for assisting in loading a wheelchair for transport, and others appreciate the proactive, courteous service provided by staff such as Julia in customer service and Farnush for her helpfulness. When the staff functions well as a team, families describe a sense of security and relief: the sense that staff are available, attentive, and capable of guiding a patient through the rehab journey with confidence and warmth.
Yet the same set of reviews reveals a contrasting, sobering picture of variability and occasional dysfunction. Some readers recount a consistently less responsive experience, highlighting specific individuals like front desk staff Mika as rude or dismissive and noting that some encounters felt insensitive or unhelpful. A recurring theme is the mismatch between the hospital-like expectations families bring to a serious health situation and the everyday realities of a busy care facility, where miscommunications, delays, or moments of perceived indifference can leave loved ones feeling unsupported. A notable portion of the narratives draw attention to administrative or operational gaps - such as delays in getting EMS on the scene, delays in call-light response, or inconsistencies in how quickly needs are addressed.
There are also explicit critiques that touch the quality of life within the facility. Several reviewers describe the on-site food as inedible, prompting recommendations to bring or order outside meals. The daily routine, including showers and personal care, is described as restricted in some cases, with showers occurring only twice a week and some nurses reportedly barking orders or appearing overwhelmed by the workload. The noise level is another common complaint - bed alarms blare, and nurses' voices in hallways can be loud, making sleep difficult for some residents. The social and environmental atmosphere, while uplifting for some, is not universal; some families report that sunlight, cleanliness, and a peaceful environment are not universal experiences across all shifts or units.
A particularly intense and heartbreaking thread runs through several reviews: personal experiences in which care gaps or delays contributed to serious consequences. One poignant account details a father who became gravely ill with pneumonia and sepsis, with an EMS delay of more than three hours after notification to transport to the hospital - a situation that understandably leaves the family anxious about the consequences of systemic delays. This is not described as a single failure of the facility in isolation but rather as a cautionary note about how communication, timely transport, and escalation of concerns can affect outcomes in real-life emergencies. It stands alongside other reports of patients and families feeling overwhelmed by the pace and complexity of care, prompting some to weigh decisions about discharge timing and the need for clearer guidance from the staff.
Against this backdrop of praise and critique, there is also a sense that Brentwood is a place capable of excellent outcomes, especially in rehabilitation. Reviews tout recovery stories where patients regain function, feel supported by a team that understands their goals, and leave with greater independence than anticipated. The testimonials emphasize not only the clinical skill of nurses, therapists, and aides but also the emotional investment of staff who treat residents as people with histories, preferences, and families who care deeply. In these moments, the facility earns gratitude and confidence from families who feel their loved ones have benefited from a team that genuinely invests in their well-being.
For anyone considering Brentwood for a loved one, the takeaways are nuanced. The center appears to offer a robust rehabilitation program, a generally clean and inviting environment, and a cadre of dedicated staff who can make a profound difference in a resident's recovery. At the same time, prospective families should be mindful of reports of inconsistency in responsiveness, occasional friction with administrative personnel, and the realities of living in a busy care setting - where noise, care plan adherence, and timely communication can vary by shift and individual provider. Visits and conversations with the administration, emphasis on call-light responsiveness, a tour of the therapy spaces, and direct discussions about meal options and daily routines can help set expectations and identify whether this is the right match for a particular loved one.
In the end, Brentwood Health Care Center and Brentwood Care Center present a complex portrait: a place where many individuals receive exceptional rehabilitation and compassionate care, and where the day-to-day realities of staffing, communication, and patient experience can sometimes fall short of ideal. Families who are prepared to engage actively with staff, ask pointed questions, and advocate for their loved one may find a facility that delivers meaningful recovery, comfort, and human connection. Those who prioritize immaculate consistency across all facets of care may encounter frustrations that warrant careful consideration and, if needed, exploration of alternatives. The stories shared in these reviews underscore how deeply personal the experience of long-term care and rehab can be, and they likewise highlight the essential balance between clinical excellence and the everyday realities of managing a large, dynamic health care environment.
59 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (8 miles away) Burbank-Glendale-Pasadena (13 miles away) Long Beach (Daugherty) (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brentwood Health Care Center in Santa Monica, CA is a top-notch assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community provides a comfortable and homely environment for seniors to enjoy their golden years.
Amenities at Brentwood Health Care Center include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, dining room, fitness room, fully furnished accommodations, a gaming room, garden area, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor spaces for relaxation and socializing, private bathrooms for added privacy and convenience, restaurant-style dining options with special dietary restrictions catered to, a small library for book lovers, telephone access for easy communication with loved ones outside the community's premises, and Wi-Fi/high-speed internet connectivity.
In terms of care services provided at Brentwood Health Care Center, seniors can benefit from 24-hour call systems for immediate assistance if needed. There is also round-the-clock supervision by trained staff members who are always available to provide support. Assistance with daily activities such as bathing and dressing is readily available. For those with specific dietary needs like diabetes diet or special dietary restrictions due to health conditions or personal preferences will be well-catered for. Medication management ensures that residents receive their medications in an organized manner. In addition to physical care needs being met at Brentwood Health Care Center there is also emphasis on mental wellness with dedicated programs ensuring resident's well-being is closely monitored.
The dining experience at the assisted living community includes delicious meals prepared and served on-site while taking into consideration any special dietary requirements residents may have.
Engaging activities are an important part of life at Brentwood Health Care Center. The community organizes fitness programs to keep residents active and healthy. Planned day trips allow seniors to explore nearby attractions as part of the enriching experience offered by the community. Resident-run activities enable residents to actively participate in creating a vibrant and inclusive community. Scheduled daily activities ensure that there is always something exciting to look forward to.
Beyond the community's boundaries, residents have easy access to various amenities and services in the surrounding area. There are 11 cafes, parks, and pharmacies nearby for convenience and leisure. Medical needs are well-catered for with two physicians and one hospital close by. In addition, there are 44 restaurants offering a diverse range of culinary options to suit different tastes. There is also a place of worship nearby for spiritual nourishment and one theater for entertainment purposes.
Overall, Brentwood Health Care Center in Santa Monica provides seniors with a comfortable living experience with a wide array of amenities, care services, dining options, engaging activities, and convenient access to nearby amenities in the pleasant city of Santa Monica.
Brentwood Health Care Center is located at 1321 Franklin Street, Santa Monica, CA 90404 in Los Angeles County, California
Brentwood Health Care Center on seniors.fyi includes 7 photos including images showing building, outdoor, interior, stairs, garden, dining, lights, physical therapy, and more.
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Interior
Decor
Building
Architecture
Trees
Garden
Exercise Equipment
