Brentwood Health Care Center in Santa Monica, CA
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Information last verified:
1321 Franklin Street, Santa Monica, CA 90404
For more information about senior living options: (844) 490-3973
Care quality is outstanding. The staff are caring, attentive, and professional. The facility is spotless, bright, and welcoming. The administration is approachable and responsive. The physical therapy team is excellent and highly skilled. The atmosphere is amazing, and the staff are friendly. The staff treat every patient with respect and compassion. Brentwood Health Care Center is top-notch for rehab and highly recommended. The staff are warm, kind, and genuinely dedicated to patient welfare. The center feels like a home, with a supportive, family-like environment. The therapy team is encouraging and helps patients regain strength and confidence. The administrators, including DJ and London, are helpful and pleasant.
Amara is described as very rude and heartless. There were concerns about mistreatment of elderly patients at the facility. Front desk staff, specifically Mika, are incredibly rude, passive aggressive, and dismissive. The on-site food is inedible. The facility is old and poorly maintained, with some management rude and uncaring and equipment outdated. Showers are only twice a week, and loud bed alarms disrupt sleep. A CNA emptied a commode and left a bag of feces on the floor. The facility is often understaffed with poorly trained CNAs, and call lights go unanswered for long periods; communication is inconsistent. A nurse stole $700 from a patient and had them placed on a psych hold. A night LVN allegedly offered to fight a family member, indicating unsafe care. The shared bathrooms are unsanitary, contributing to patient discomfort and health concerns. Emails and voicemails are often ignored, and there is no consistent single point of contact across departments. During a second stay, some staff were described as rude and incompetent, with care that felt inconsistent.Brentwood Health Care Center in Santa Monica is best suited for seniors who need focused rehabilitation after surgery and who value a strong, hands-on therapy program combined with a warm, home-like atmosphere. The community shines for hip or knee repair recoveries, with dedicated physical and occupational therapy teams, responsive nurses, and a culture that prioritizes daily progress and patient comfort. Families that want a facility where staff members are accessible, attentive, and genuinely involved in planning a clear recovery path will find Brentwood a compelling choice. The setting, clean, bright, and with a welcoming outdoor patio, reinforces a sense of forward momentum that many families seek during a post-acute chapter. This is not a long-term only residence; it functions best for short-to-mid-term rehab stays where measurable improvement is the core objective.
Those evaluating Brentwood should consider alternatives if consistency of communication and a uniformly high level of daily operational reliability are non-negotiable. Several reviews flag recurring issues with front-desk responsiveness, inconsistent message handling, and occasional staff rudeness or disengagement. A few families report experiences where questions yielded conflicting answers or where advocates had to press for timely medication administration, call-light responses, or discharge planning. For families who require near-perfect coordination, or who prioritize a highly modernized campus with private baths and turnkey service, a different setting may reduce advocacy demands and create a more predictable daily routine.
On the upside, Brentwood’s rehabilitation program stands out as a core strength. The therapy department earns broad praise for its expertise and dedication, with many residents recovering well after surgery and leaving with improved walking ability and confidence. Commentators repeatedly highlight standout therapists and the overall “dream team” feel among clinicians, plus a track record of consistent progress through daily PT/OT sessions. The care staff, CNAs, nurses, and aides, are frequently described as compassionate and attentive, with specific mentions of individuals who go above and beyond. The environment itself reinforces recovery: the facility is noted as spotless and well-maintained, with an uplifting, communal vibe that helps residents stay motivated during long days of therapy and therapy-related activities.
Yet Brentwood is not without notable drawbacks that can tilt the decision. Several reviewers recount understaffing or uneven care quality, especially during off-peak hours, with delays in assistance or inconsistent accountability for call lights and medication management. There are persistent concerns about certain staff interactions, ranging from brusque front-desk encounters to isolated incidents of unprofessional behavior or miscommunication between departments. A smaller subset of comments references outdated aspects of the building, shared bathrooms that can feel cramped for families and roommates, and waking-bed alarms that create a busy, sometimes disruptive atmosphere. The strongest warning comes from accounts alleging mishandling of patient care or safety incidents, underscoring that variability exists and cannot be ignored by families prioritizing steady, unwavering daily experience.
Despite the cons, the pros often counterbalance the downsides for residents who engage actively in their recovery plan. The best outcomes tend to come from patients who arrive ready to participate in therapy, with families that maintain steady oversight, ask pointed questions, and insist on transparent communication from the leadership team. The anesthesia-free, home-like ambiance combined with thorough PT/OT, dedicated nurses, and a culture of teamwork can yield meaningful recoveries in a relatively short time. When staff members such as Eleni, Jasmine, or Lauren are recognized for their patient-first approach, it becomes clear that Brentwood can deliver high-quality rehab and compassionate daily care. The facility’s cleanliness, organized workflow, and social programming, plus a responsive administration, provide a solid foundation for recovery, even when individual shifts may falter.
For families deciding where to place a loved one, Brentwood’s best-fit profile is clear: it works exceptionally well for recovery-focused residents who can be actively involved in their care and who value robust physical therapy, a supportive, friendly staff, and a warm environment. It is less ideal for those who require near-constant, uniform day-to-day communication, a consistently flawless staff experience, or private, modern accommodations with the least amount of administrative oversight. When choosing Brentwood, the prudent path is to conduct a candid tour, meet with the administrator, and establish a clear point of contact for daily updates and discharge planning. Ask about call-light response times, nurse-to-patient ratios on weekends, and the process for coordinating with family members about medication and progress.
In sum, Brentwood Health Care Center stands out as a capable, recovery-oriented option in Santa Monica, delivering strong rehabilitation outcomes and a compassionate, caring culture that many families rave about. It is a place where excellent therapists, a clean environment, and a genuinely devoted staff can propel a patient from surgery toward independence. However, the decision should be guided by a willingness to stay closely involved, monitor communications, and navigate occasional administrative gaps. For families who can commit to active advocacy and who prioritize high-quality rehab within a nurturing setting, Brentwood remains a competitive, often excellent choice. For those where daily consistency, modern facilities, or seamless operations are paramount, exploring alternatives with a steadier track record in administration and day-to-day execution may be worth the extra legwork.
59 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (8 miles away) Burbank-Glendale-Pasadena (13 miles away) Long Beach (Daugherty) (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brentwood Health Care Center in Santa Monica, CA is a top-notch assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community provides a comfortable and homely environment for seniors to enjoy their golden years.
Amenities at Brentwood Health Care Center include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, dining room, fitness room, fully furnished accommodations, a gaming room, garden area, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor spaces for relaxation and socializing, private bathrooms for added privacy and convenience, restaurant-style dining options with special dietary restrictions catered to, a small library for book lovers, telephone access for easy communication with loved ones outside the community's premises, and Wi-Fi/high-speed internet connectivity.
In terms of care services provided at Brentwood Health Care Center, seniors can benefit from 24-hour call systems for immediate assistance if needed. There is also round-the-clock supervision by trained staff members who are always available to provide support. Assistance with daily activities such as bathing and dressing is readily available. For those with specific dietary needs like diabetes diet or special dietary restrictions due to health conditions or personal preferences will be well-catered for. Medication management ensures that residents receive their medications in an organized manner. In addition to physical care needs being met at Brentwood Health Care Center there is also emphasis on mental wellness with dedicated programs ensuring resident's well-being is closely monitored.
The dining experience at the assisted living community includes delicious meals prepared and served on-site while taking into consideration any special dietary requirements residents may have.
Engaging activities are an important part of life at Brentwood Health Care Center. The community organizes fitness programs to keep residents active and healthy. Planned day trips allow seniors to explore nearby attractions as part of the enriching experience offered by the community. Resident-run activities enable residents to actively participate in creating a vibrant and inclusive community. Scheduled daily activities ensure that there is always something exciting to look forward to.
Beyond the community's boundaries, residents have easy access to various amenities and services in the surrounding area. There are 11 cafes, parks, and pharmacies nearby for convenience and leisure. Medical needs are well-catered for with two physicians and one hospital close by. In addition, there are 44 restaurants offering a diverse range of culinary options to suit different tastes. There is also a place of worship nearby for spiritual nourishment and one theater for entertainment purposes.
Overall, Brentwood Health Care Center in Santa Monica provides seniors with a comfortable living experience with a wide array of amenities, care services, dining options, engaging activities, and convenient access to nearby amenities in the pleasant city of Santa Monica.
Brentwood Health Care Center is located at 1321 Franklin Street, Santa Monica, CA 90404 in Los Angeles County, California
Brentwood Health Care Center on seniors.fyi includes 7 photos including images showing interior, building, outdoor, dining, stairs, garden, exterior, entrance, and more.
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Interior
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Building
Architecture
Trees
Garden
Exercise Equipment
