Santa Monica Health Care Center in Santa Monica, CA
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Information last verified:
1320 20Th Street, Santa Monica, CA 90404
For more information about senior living options: (844) 490-3973
Ms. Carmelle is tremendously helpful, attentive, and ensures patients have everything they need. The staff are warm, caring, and dedicated to helping the most vulnerable. Her thoughtfulness and compassion are commendable, and she leads by example. The nursing staff, therapists, social workers, and everyone who works hard to care for patients go above and beyond. The team provides support, resources, and hand-holding that make difficult transitions easier for families. The staff at Santa Monica Health Center are compassionate, skilled, and supportive throughout the recovery journey. The therapists and nurses are professional, caring, and encouraging, helping patients regain mobility. Admissions staff like Brenda are welcoming, honest, and informative. The 58-bed rehab setup offers personal attention and tailored care. Families feel at home and know they are being cared for by a dedicated team. The facility is clean, and the front office staff are friendly and responsive.
The reviewers describe the facility as a terrible place. It is criticized as being understaffed with inadequate skills, leading to subpar care. Communication is limited, with admissions staff often not returning calls or providing consistent information. The food is described as hospital food and generally unappealing. The facility is seen as dirty and not attentive to patients, with neglect in basic tasks like diaper changes and elevating legs. Medications are not given according to orders, with doses often missed. Patients are not turned regularly to prevent bed sores. There are allegations that the facility tries to push patients out to self-pay. Staff are reported as rude on the phone and unresponsive to family concerns.This community is best suited for families pursuing a rehab-forward skilled nursing option where daily therapy and hands-on support matter most. Santa Monica Health Care Center earns its strongest value for residents recovering from surgery, strokes, or acute declines who respond well to intensive physical and occupational therapy and who benefit from a tightly knit team approach. The 58-bed setting tends to allow for more personal attention, and the most reliable praise centers on the therapy department, the consistent presence of nurses and aides, and admissions staff who shepherd discharge planning with a family’s questions in mind. In short, it is a solid fit for short- to mid-term rehabilitative stays and for families who can stay engaged with care teams and discharge timelines, driving steady progress toward returning home.
That said, attention should go to who may want to consider alternatives. Residents with chronic, complex medical needs that require constant, highly predictable oversight may find the care pattern here uneven enough to cause concern. Several reviews flag inconsistent communication, missed or delayed responses to calls, and occasional lapses in medication administration and routine monitoring. Families who prize dialed-in daily updates, a consistently staffed floor, or a care environment where miscommunications don’t compound risk may prefer facilities with a more regimented medical management culture. Those sensitive to food quality, or who wish for uniformly attentive bedside care across all shifts without needing to push for answers, may also want to evaluate other options in the area.
The strongest positives cluster around the rehab ecosystem and the staff who support recovery. The facility earns praise for a robust physical therapy program and therapists who tailor exercises to real-home living needs, speeding measurable gains in mobility and independence. Numerous families credit caring nurses, social workers, and admissions personnel who align care with the patient’s goals, and several testimonials highlight staff warmth, patience, and a sense of genuine dedication. Language and cultural considerations are accommodated frequently, and there are recurring stories of personal touches, birthday celebrations, language-specific entertainment, and staff who go beyond the call to secure equipment or dietary preferences. When progress is the objective, these elements translate into meaningful improvements and a discharge pathway that feels collaborative rather than transactional.
Yet the negatives in the reviews are not trivial and deserve serious consideration. Understaffing on certain shifts appears repeatedly, producing delayed room calls, slower responses to urgent needs, and gaps in routine monitoring. Communication gaps surface as a pattern: different staff members providing conflicting information or failing to follow up promptly on questions from families, especially around insurance, discharge planning, and medical orders. Some residents report rude behavior from certain CNAs or nurses, and there are accounts of inconsistent medication administration and inadequate documentation, issues that directly impact safety and trust. Several reviews of post-acute experiences describe a sense of disorganization during transitions, with changes in care teams and unclear accountability that can erode confidence when emergencies arise or when careful diabetes or glucose management is required.
The way the pros balance the cons depends on what families value most. For those prioritizing rehabilitation outcomes, a strong therapy cadre, a compassionate nursing floor, and attentive social services can offset many execution-level shortcomings if engagement remains high: regular family check-ins, proactive problem-solving by admissions, and a clear discharge plan that keeps the patient moving toward home. On the other hand, for families where reliability and rapid response are non-negotiable, the consistency gaps, staff variability, and occasional care-oversight reports argue for exploring alternatives or demanding an explicit care-management plan with measurable service guarantees before committing. The facility’s overall reputation, reflected in multiple heartfelt endorsements, suggests that, when the right staff are on duty and family members stay actively involved, meaningful recovery and a respectful, supportive atmosphere are very much achievable.
For families weighing the decision, concrete steps convert ambiguity into a usable plan. Start with a candid meeting with admissions (where Brenda and her team have earned acknowledgment for guiding families through options) to confirm bed availability, discharge timelines, and therapy schedules. Request a dedicated point person on the medical/nursing floor to improve daily communication and ensure a real-time update path for family to follow. Review the current staffing plan, ask to see the week’s rotation and coverage levels, and insist on a formal medication administration protocol with checks and balances. Finally, compare this facility against nearby options on key metrics: consistency of med administration, response times to calls, and the rehab-to-discharge trajectory. If those measures align with family expectations, Santa Monica Health Care Center delivers when recovery and compassionate care are the priority. If not, alternatives that emphasize stable daily communication and tighter medical oversight deserve serious consideration.
59 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (7 miles away) Burbank-Glendale-Pasadena (14 miles away) Long Beach (Daugherty) (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Santa Monica Health Care Center in Santa Monica, CA is a beautifully appointed assisted living community offering a wide range of amenities and care services to meet the needs of its residents.
Residents can enjoy the convenience of an on-site beauty salon, where they can have their hair and nails done without leaving the comfort of their home. They can also relax and unwind while watching their favorite shows on cable or satellite TV in their fully furnished apartments.
For those who need transportation, the community offers community operated transportation as well as transportation arrangements for non-medical purposes or to doctors' appointments.
There are plenty of activities available to keep residents engaged and entertained. They can stay connected with loved ones through the computer center or enjoy a good book from the small library. The gaming room offers opportunities for friendly competition, and there is also a fitness room and wellness center to promote physical health.
Dining at Santa Monica Health Care Center is restaurant-style, with delicious meals prepared and served daily by dedicated staff. Special dietary restrictions such as diabetes diets or other specific needs can be accommodated.
Care services provided include assistance with activities of daily living like bathing, dressing, and transfers. The 24-hour call system ensures that help is just a button press away at any time.
The location of this assisted living community is ideal, with numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals just minutes away.
Overall, Santa Monica Health Care Center provides a comfortable and supportive environment for seniors who require assistance with daily tasks but still want to maintain an active lifestyle.
Santa Monica Health Care Center is located at 1320 20Th Street, Santa Monica, CA 90404 in Los Angeles County, California
Santa Monica Health Care Center on seniors.fyi includes 10 photos including images showing building, healthcare, entrance, architecture, modern architecture, exterior, parking, landscaping, and more.
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Interior
Building
Garden
Entrance
Television
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Exercise Equipment
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