Santa Monica Health Care Center
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1320 20Th Street, Santa Monica, CA 90404
For more information about senior living options: (844) 490-3973
The staff are among the most compassionate, caring, and skilled groups the reviewers have met. They go above and beyond in providing care, support, and resources that help families through transitions. The admissions and social services teams are welcoming, kind, and informative, putting minds at ease. The nurses, therapists, and CNAs are consistently described as loving, thoughtful, and highly capable. The rehab teams tailor exercises and care to individual needs, helping patients regain mobility and prepare to go home. The facility is repeatedly praised as amazing, wonderful, and top-quality for skilled nursing care. The atmosphere and staff's positive, uplifting demeanor contribute to a joyful and hopeful environment. Families feel grateful for the respectful kindness and supportive staff who make patients feel valued. The staff communication is described as clear, proactive, and responsive, aiding smoother care.
They believe the facility tries to push patients to leave or self-pay. They claim a patient was declared ready to leave despite being unable to get up without substantial help, suggesting it was to trigger insurance termination. They describe the food as hospital food. They report limited or poor communication and inconsistent information across staff. They note understaffing leads to subpar care and unanswered calls. They mention a CNA who is rude to the patient, with others aware but not addressing it. They recount a severe lapse in medical monitoring (hypoglycemia) and a nurse's hostile reaction to an ambulance. They describe the facility as dirty and failing to promptly respond to room calls or coordinate with doctors, with medications not given as ordered and patients not turned regularly to prevent bed sores.Santa Monica Health Care Center is best suited for seniors who need short-term post-acute rehabilitation and place a premium on a warm, skilled therapy team and a relatively intimate, home-like atmosphere. The facility consistently draws praise for its rehab program, with therapists and nursing staff often described as compassionate, capable, and dedicated to getting residents back on their feet. For families prioritizing individualized therapy plans, quick progress toward discharge, and staff who treat patients with genuine kindness, this center can be a strong fit. The smaller, 58-bed rehab-oriented environment can feel more personal than larger campuses, which helps when trust and hands-on attention matter most.
Those who should consider alternatives are those who require ironclad reliability across all shifts, with relentlessly steady communication and fewer opportunities for staff turnover. Several reviews raise red flags about under-staffing, inconsistent information, and delayed responses, especially from admissions or social services. Families who cannot tolerate frequent ambiguity about care plans, medication administration, or rapid escalation of issues may find the operating rhythm here challenging. For residents with complex medical needs requiring constant vigilance, or for families who demand near-perfect coordination and rapid problem-solving, other facilities with more robust staffing models may offer greater peace of mind.
On the upside, the standout pros center on the human touch and the rehab backbone. Numerous commenters credit the nursing staff, therapists, and social workers with going above and beyond to support recovery and smooth transitions home. The rehab team is repeatedly highlighted as proficient, with individualized exercise programs and attention to a patient's home setup, which translates into meaningful gains in mobility and confidence. Admissions and social services frequently receive praise for their responsiveness and resourcefulness, including language accommodations and thoughtful person-to-person assistance that helps families feel supported during a difficult process. Those factors can offset concerns where they are most pronounced.
The main cons cluster around consistency and operational depth. Reported issues include difficulty reaching staff, changes in care plans without clear explanations, and occasional gaps in medication administration or routine monitoring. Some reviews describe rude or disengaged behavior from certain CNAs, and a recurring theme is under-staffing that can slow responses to room calls or urgent needs. Food quality and cleanliness surface in several accounts as inconsistent experiences, and there are poignant warnings about miscommunications or delays that can heighten stress for families already navigating a hospital-to-swing-transition. Taken together, these downsides can meaningfully affect daily satisfaction and perceived safety if not actively managed.
When the positives are strong, they can meaningfully offset the negatives, provided a proactive family or guardian engages with the care team. The center's rehab-focused strengths - skilled therapists, a cohesive nursing presence, and a culture that genuinely celebrates patient progress - often translate into faster recovery trajectories and smoother discharges. For residents who respond well to a concentrated rehab regimen and who appreciate staff warmth, the benefits can outweigh the potential frustrations of occasional communication lapses. However, this balance depends on ongoing, clear lines of communication with admissions and nursing leadership, and on a care community that will escalate concerns quickly rather than letting them simmer.
In practical terms, families evaluating Santa Monica Health Care Center should enter with a clear plan: designate a single point of contact on the family side, insist on a written care plan with daily goals, and request direct exposure to the therapy team to understand the exact exercises and milestones. Before admission, confirm medication protocols, glucose or other essential monitoring routines, and who handles urgent medical questions after hours. If a loved one thrives on high-touch rehab and a supportive, personable staff, and if an engaged family is prepared to supervise and advocate, this facility can deliver meaningful, tangible gains and a comforting transitional experience. If not, exploring alternatives with stronger 24/7 staffing reliability, more consistent communication, and stricter care governance will likely be the prudent course.
59 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (7 miles away) Burbank-Glendale-Pasadena (14 miles away) Long Beach (Daugherty) (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Santa Monica Health Care Center in Santa Monica, CA is a beautifully appointed assisted living community offering a wide range of amenities and care services to meet the needs of its residents.
Residents can enjoy the convenience of an on-site beauty salon, where they can have their hair and nails done without leaving the comfort of their home. They can also relax and unwind while watching their favorite shows on cable or satellite TV in their fully furnished apartments.
For those who need transportation, the community offers community operated transportation as well as transportation arrangements for non-medical purposes or to doctors' appointments.
There are plenty of activities available to keep residents engaged and entertained. They can stay connected with loved ones through the computer center or enjoy a good book from the small library. The gaming room offers opportunities for friendly competition, and there is also a fitness room and wellness center to promote physical health.
Dining at Santa Monica Health Care Center is restaurant-style, with delicious meals prepared and served daily by dedicated staff. Special dietary restrictions such as diabetes diets or other specific needs can be accommodated.
Care services provided include assistance with activities of daily living like bathing, dressing, and transfers. The 24-hour call system ensures that help is just a button press away at any time.
The location of this assisted living community is ideal, with numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals just minutes away.
Overall, Santa Monica Health Care Center provides a comfortable and supportive environment for seniors who require assistance with daily tasks but still want to maintain an active lifestyle.
Santa Monica Health Care Center is located at 1320 20Th Street, Santa Monica, CA 90404 in Los Angeles County, California
Santa Monica Health Care Center on seniors.fyi includes 10 photos including images showing building, healthcare, entrance, architecture, modern architecture, exterior, parking, landscaping, and more.
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Interior
Building
Garden
Entrance
Television
Wall Art
Exercise Equipment
Healthcare
Parking
