Berkley East Healthcare Center
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2021 Arizona Avenue, Santa Monica, CA 90404
For more information about senior living options: (844) 490-3973
The staff, including nurses, CNAs, and therapy teams, received praise for being attentive, caring, and helpful during treatment. Many patients appreciated the clean environment and pleasant ambiance of the facility. The physical therapy and occupational therapy provided were highlighted as excellent, with specific therapists recognized for their outstanding support. Reviewers noted that the food offered at the facility was surprisingly decent to occasionally very good. Some patients found the rooms to be spacious and comfortable, enhancing their overall experience during recovery. A patient expressed a desire to stay longer due to the quality of therapy available five days a week. Several families mentioned being grateful for the strong nursing care received by their loved ones.
The building is not handicapped accessible, making it difficult for individuals with mobility aids to navigate. Call buttons are often not answered in a timely manner, leading to long waits for assistance. Communication from the administration and nursing staff is poor, with messages frequently going unanswered. The facility is disorganized, resulting in missed therapies and inadequate patient care. Patients have been discharged without proper medications or discharge planning. Many family members feel frustrated due to a lack of updates on their loved ones' conditions. There are reports of neglect and insufficient cleanliness, raising concerns about patient safety and hygiene. Staff members are often unavailable or unhelpful, leaving patients without necessary support. Food quality is consistently criticized as being terrible or only occasionally decent. Families report difficulty in obtaining medical records needed for ongoing care after discharge.Berkley East Healthcare Center has received a mixed bag of reviews from patients and their families, highlighting both commendable aspects and significant shortcomings. One standout feature is the quality of care provided by the nursing staff and therapy teams. Numerous reviews praise the dedication and attentiveness of nurses and Certified Nursing Assistants (CNAs) like Kailani, Abraham, Jesse, Erica, Jackie, Susanna, Martha, Tyler, Janey, and many others who played pivotal roles in patients' recovery journeys. The physical therapy (PT) and occupational therapy (OT) departments also received accolades for their hard work in preparing patients for a smooth transition back to daily life. However, despite this positive feedback regarding direct patient care, glaring administrative issues muddled the overall experience for many.
While individual caregivers displayed kindness and professionalism, numerous complaints surfaced about the facility's disorganization at higher levels. Patients noted a lack of communication among staff members—specifically between doctors and nursing staff—which led to feelings of neglect amongst patients. Doctors are reported to rotate every few weeks without providing consistent oversight or continuity of care. The absence of coordinated discharge planning resulted in situations where patients were released without necessary medications or adequate preparation for home care.
Accessibility issues surfaced as a pressing concern for those with mobility challenges; multiple reviewers pointed out that the building was not fully handicapped accessible. Problems included a malfunctioning elevator connecting below-ground parking to lobby areas and heavy glass doors that lacked automatic openers or assistance during peak hours when front desk personnel were unavailable. This situation posed safety risks to those requiring support in entering or exiting the facility.
The food served at Berkley East elicited divided responses; while some described it as decently prepared at times—occasionally even "really good"—others expressed dissatisfaction with its quality overall. Reviewers noted that dietary options could be better aligned with patient needs to enhance their rehabilitation experience during an often stressful time.
A core issue emerged around the understaffing at Berkley East Healthcare Center which disproportionately affected patient care quality. A critical review highlighted instances where call buttons went unanswered for long periods—a distressing issue when timely assistance was needed most urgently. Some family members expressed frustration over poor communication when attempting to check on loved ones' status; instances arose where phone calls went unanswered or resulted in lengthy hold times that ended abruptly without resolution.
Significantly alarming accounts involved reports of inadequate medical attention leading to deteriorating health outcomes for some patients within the facility's walls. Instances of untreated conditions escalated into severe complications such as pneumonia and bed sores due to perceived negligence by healthcare providers at Berkley East; these experiences led family members to seek alternative places for ongoing care. The lackadaisical approach toward maintaining cleanliness further exacerbated concerns about infection control practices within the center.
In conclusion, while Berkley East Healthcare Center boasts a committed team of caregivers delivering quality rehabilitation services on an individual level, structural weaknesses within administration hinder effective coordination across departments essential for comprehensive patient management. Families considering this skilled nursing facility should weigh both favorable mentions regarding personal staff against substantial administrative failures that might compromise their loved one’s well-being during recovery processes.
207 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Continuing learning programsContinuing learning programs are important for seniors to keep their minds active, maintain cognitive function, and prevent mental decline. These programs also provide social interaction, a sense of purpose, and opportunities for personal growth and fulfillment in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Family education and support servicesFamily education and support services are crucial for seniors as they provide resources, guidance, and assistance to both the elderly individuals and their families. These services help in navigating the challenges of aging, improving communication among family members, enhancing quality of life, and ensuring that seniors receive the care and support they need to live independently and comfortably.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (7 miles away) Burbank-Glendale-Pasadena (14 miles away) Long Beach (Daugherty) (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Accept incoming residents on hospiceAccepting incoming residents on hospice is important for seniors because it allows them to receive specialized end-of-life care in a comfortable and supportive environment. This ensures that they can maintain their dignity and quality of life during their final days, surrounded by compassionate staff who are trained to provide the necessary medical and emotional support.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Administer insulin injectionsAdministering insulin injections is important for seniors with diabetes to help regulate their blood sugar levels and prevent complications such as heart disease, nerve damage, and blindness. Proper insulin management can also improve overall health and quality of life for older adults.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Care with behavioral issuesCare with behavioral issues is important for seniors because it ensures they receive the specialized support and attention they need to manage their unique challenges and maintain their quality of life. This type of care helps address issues such as dementia, aggression, anxiety, depression or mood swings, allowing seniors to live comfortably and safely in a senior living community. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities. Rehabilitation programRehabilitation programs are vital for seniors as they provide specialized care and therapies to help them regain independence, mobility, and overall quality of life after an injury or illness. These programs offer individualized support and services to promote recovery and prevent further decline in physical and mental health.
Same day assessmentsSame day assessments are crucial for seniors because they provide immediate insight into their needs and abilities, allowing for more timely and effective care planning. This can help address any urgent concerns or issues that may arise, ensuring seniors receive the appropriate support as quickly as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation. SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections.Berkley East Healthcare Center in Santa Monica, CA offers a wide range of amenities and care services to provide a comfortable and supportive environment for its residents. The community features a beauty salon, cable or satellite TV, a computer center, and a small library for residents to enjoy. There is also a dining room where residents can enjoy delicious meals prepared by the staff in a restaurant-style setting.
The healthcare center provides various care services such as 24-hour supervision, assistance with activities of daily living, medication management, and coordination with health care providers. The staff is trained to administer insulin injections and provide diabetic care for those who require it. Additionally, there is a mental wellness program available to support the emotional well-being of the residents.
Berkley East Healthcare Center prioritizes the comfort and convenience of its residents by offering fully furnished accommodations with private bathrooms. Residents have access to outdoor spaces including an outdoor patio and garden area. Wi-Fi/high-speed internet is provided throughout the community to ensure connectivity.
Transportation needs are met with community-operated transportation services that can take residents to doctors' appointments and other destinations. Move-in coordination is available for those looking to join the community.
For recreation and social engagement, there are various activities offered such as fitness programs, resident-run activities, planned day trips, and scheduled daily activities. Concierge services are also available to assist residents with any needs they may have.
In terms of nearby amenities, there are 9 cafes, 10 parks, 20 pharmacies, 2 physicians' offices within close proximity to Berkley East Healthcare Center. Additionally, there are several restaurants, places of worship, theaters, and hospitals nearby for easy accessibility.
Overall, Berkley East Healthcare Center combines quality care services with outstanding amenities and convenient nearby amenities to create an ideal assisted living community in Santa Monica.
Berkley East Healthcare Center is located at 2021 Arizona Avenue, Santa Monica, CA 90404 in Los Angeles County, California
Berkley East Healthcare Center on seniors.fyi includes 10 photos including images showing interior, windows, bedroom, healthcare, dining, minimalist, table settings, physical therapy, and more.
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Interior
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