Del Mar Convalescent Hospital
Save3136 North Del Mar Avenue, Rosemead, CA 91770
For more information about senior living options: (844) 490-3973
Del Mar Convalescent Hospital appears in many perspectives as a place that patients and families come to with a mix of gratitude, relief, and concern. Several accounts begin with a strong first impression: a clean, brightly lit facility that feels well staffed and welcoming the moment you walk through the door. Families consistently point to proactive, supportive admissions experiences, with Vivien quickly answering questions and helping to ease the transition, and Ivy giving a tour that left them feeling confident about the decision. The overall atmosphere in these early encounters is described as reassuring and reassuringly organized.
Once residents settle in, the care experience is repeatedly highlighted as a major strength. The teams caring for loved ones are described as kind, patient, and attentive, especially with complex medical needs. Jie, the Director of Nursing, is frequently singled out for providing reassurance and for ensuring that potential concerns are addressed promptly. Several caregivers stand out in multiple reviews: Ping for essential post-surgical and ongoing care, Aydee, Selina, TB, and Mayra for their ongoing dedication, and many other staff members who consistently contribute to a positive care environment. Families emphasize rapid identification of problems and a habit of communicating with them promptly when hospital transfers or additional care becomes necessary, which provides a strong sense of involvement and trust.
The stories of individual family members reinforce the impression of a capable and compassionate team. A grandmother's two stays - one in 2016 and another more recently - are cited as examples of exceptional care, with the PT team described as responsive and willing to adapt treatment plans. A mother who underwent hip replacement and remained there for an extended recovery period received praise for the nursing team's attentiveness, the diligent physical and occupational therapy, and the administrative staff's efficiency. Names recur across narratives - Vivian, Jie, Ping, Becca, Eric, Connie, Tania, Estephanie, Amairani, Miriam, Ciara - and the rehab professionals who delivered customized therapy, with Oscar and Neil highlighted for their role in helping patients regain walking independence. Across these accounts, the facility is framed as maintaining a high standard of cleanliness and a welcoming environment that supports recovery and home-like comfort.
Beyond individual staff praise, several reviewers note that the facility offers practical perks that families value. Language accessibility is mentioned positively, with many staff able to converse in Chinese, helping families feel understood and included in care discussions. The rehab program is consistently described as thorough and responsive, with weekly physical therapy sessions and a range of activities designed to keep residents engaged, such as social games and other activities that add a sense of normalcy and community. The administrative side of care is appreciated for efficiency and kindness, with grateful families acknowledging the efforts that make stays smoother and less stressful during what can be an overwhelming time.
However, not all reviews present a uniformly positive picture. A detailed account from late summer 2024 raises significant concerns about infection control and inpatient handling. In this account, a Covid outbreak occurred mid-August, and several residents and staff tested positive. The reviewer notes a lack of effective isolation inside shared rooms and points out that there were four residents in a single room without clear isolation signage to warn visitors. The narrative also describes night-shift shortfalls, including a soaked diaper that remained wet for hours, leading to discomfort and skin irritation, and even a fall. The reviewer notes a decision not to return to the facility for rehabilitation after orthopedic surgery at Keck, and comments on the admission hospital's lack of an orthopedic department. While the day-shift rehab and staff were praised, the overall infection control and night-time care issues are presented as serious shortcomings that impacted a specific patient's experience.
Additional negative points appear in other reviews, notably around laundry, clothing loss, and the quality of some non-clinical support. A few families report losing items during laundry and receiving lower-quality replacements for undergarments. Communication with certain nurses is described as challenging, and one reviewer calls out a nurse supervisor for a lack of willingness to assist after discharge. These comments contrast with the otherwise positive portrayals of staff and care, suggesting that experiences can vary by shift and individual staff interactions.
Taken together, the collection of reviews portrays Del Mar Convalescent Hospital as a facility with many strengths: a clean, well-maintained environment; a team of compassionate, capable nurses and therapists; strong rehab services; and a generally supportive administrative experience that helps families feel involved and informed. At the same time, it highlights areas where processes can improve, particularly around infection control during outbreaks, consistent night-shift care, clear isolation practices, and some aspects of basic logistics like laundry and consistent communication. For families evaluating Del Mar, the narratives suggest that while many patients and relatives have had exceptionally positive experiences with attentive care and effective rehabilitation, there are real concerns to consider and questions to ask about how infection control, night coverage, and day-to-day operations are handled during different shifts. Overall, the facility is described as competent and caring by many, with a few notable incidents that warrant careful attention.
Del Mar Convalescent Hospital in Rosemead, CA offers a comprehensive range of amenities and care services for residents in need of assisted living. The community provides a comfortable and inviting atmosphere with fully furnished accommodations, including private bathrooms and the option for cable or satellite TV.
Residents have access to various amenities that promote an active and engaging lifestyle. They can stay connected with loved ones through Wi-Fi/high-speed internet, utilize the computer center for personal use, or enjoy recreational activities in the gaming room or small library. Additionally, the fitness room and wellness center allow residents to maintain their physical well-being.
Dining at Del Mar Convalescent Hospital is a delightful experience with restaurant-style dining and special accommodations for dietary restrictions. The community also offers meal preparation and service, ensuring that residents receive proper nutrition throughout the day.
Assistance is readily available for activities of daily living such as bathing, dressing, and transfers. Additionally, medication management services are provided to ensure that residents receive their prescribed medications on time.
Del Mar Convalescent Hospital goes beyond providing physical care by offering mental wellness programs to support residents' emotional well-being. Concierge services are available to assist with any additional needs or requests.
The community's location in Rosemead offers easy access to various facilities nearby. There are several cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians in close proximity.
Overall, Del Mar Convalescent Hospital provides a nurturing environment where residents can receive personalized care while enjoying a rich assortment of amenities and easy access to nearby resources.
Del Mar Convalescent Hospital is located at 3136 North Del Mar Avenue, Rosemead, CA 91770 in Los Angeles County, California
Del Mar Convalescent Hospital on seniors.fyi includes 24 photos including images showing interior, healthcare, decor, building, rehabilitation, exterior, nurse, windows, and more.
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