Monterey Park Convalescent Hospital
Save416 North Garfield Avenue, Monterey Park, CA 91754
For more information about senior living options: (844) 490-3973
The staff are helpful and kind. The facility has amazing staff. The staff are attentive and ensure residents are comfortable. The facility is well-maintained and welcoming; the staff are kind and professional, ensuring high-quality care. The physical and occupational therapy teams are exceptional in rehabilitation services. The nursing staff exemplify great professionalism. The social workers are incredibly helpful and provide outstanding support. They form an excellent team dedicated to providing top-notch care. The facility is clean, friendly, and has knowledgeable personnel. The facility is highly recommended.
The POA was not notified about the transfer, and staff brushed off the POA when contacted. During the weekend, no one took responsibility, leaving the family with no answers. The friends and family did not know where the resident went, and it was described as a disgusting way to treat people. The staff treated the patient rudely. The facility rushed the family during a loved one's passing and showed zero compassion, with only a few nurses showing any empathy. Vivian and Yolanda were unprofessional during the loved one's last moments. Yolanda tried to limit the number of family members in the room despite instructions to allow more. A new patient was placed in the room with the dying father, contrary to what the nurse said. Immediately after the father's death, the nurse told the family to call the funeral home, reflecting a lack of empathy. Overall, the experience was hurtful and unpleasant.Monterey Park Convalescent presents itself in these voices as a facility with real strengths in care, cleanliness, and dedicated staff, paired with some troubling gaps in communication and compassion that can leave families frustrated. Across multiple accounts, the facility is praised for the overall environment - well-maintained premises, a welcoming atmosphere, and a strong sense that residents receive attentive, professional treatment. Several reviewers describe the place as clean, friendly, and easy to navigate, with a culture that emphasizes respect and general well-being for residents.
A central thread in the praise is the quality and responsiveness of the caregiving and rehabilitation teams. The physical and occupational therapy departments are repeatedly singled out as exceptional, with reviewers noting significant rehabilitation progress and staff who are patient, knowledgeable, and supportive. Nursing staff are repeatedly described as professional and compassionate, with particular names emerging as standouts. Among the most commonly praised individuals are social workers and coordinators who help families stay connected to care plans and daily routines, contributing to a sense that the facility has built a capable, team-based approach to rehabilitation and everyday care.
Within the testimonials, several residents' families highlight specific staff as making a meaningful, positive difference. Bi, the social worker, is repeatedly described as awesome and immensely helpful, a key point of contact who eases families through the process and provides practical support. Other names that come up frequently in a positive light include Rosemarie Griego, the business office manager, who is said to go above and beyond - often contacting families directly and even taking work home to resolve issues. Rosemary in the financial office is also singled out for prompt, patient assistance with insurance concerns, underscoring the facility's capacity to mobilize administrative support when needed.
Beyond clinical care, several reviews speak to the emotional and personal warmth families felt from the staff. One mother's daughter specifically expresses gratitude for kindness and dignity shown toward their loved one, despite dementia-related challenges. Another account highlights a caregiver who notes warmth from the kitchen and front-office staff, suggesting that the care environment extends to all roles within the facility. In addition, there are acknowledgments of staff members who bring light and humor to daily life, helping residents feel more at home during their stay.
Not all feedback is wholly positive, and there are clear concerns reflected in these accounts. A family member raises a serious administrative issue: a patient's transfer from Monterey Park Convalescent occurred without notifying the designated power of attorney, leaving relatives uninformed during a weekend when there was little availability to resolve the matter. The reviewer intends to pursue the matter with the ombudsman, underscoring the distress that can accompany gaps in communication and policy. Another set of remarks focuses on end-of-life care, describing a visit that felt rushed and lacking in compassion, with a handful of nurses and staff being named as lacking in empathy during a profoundly difficult moment. In this vein, there are mentions of specific staff who were perceived as unprofessional during the dying process, contrasted with a few nurses who demonstrated care and sensitivity.
Amidst these higher-stakes concerns, several entries emphasize the importance of reliable communication and compassionate staffing, especially during transitions and critical moments. A consistent thread is the desire for better notification procedures for loved ones and clearly defined roles during transfers and terminal care. At the same time, the majority of the reviews celebrate the facility's strengths: a supportive, capable clinical team, a clean and welcoming environment, and administrators and staff who genuinely try to make the stay smoother for patients and their families. The juxtaposition of commendations and criticisms signals that Monterey Park Convalescent has many powerful qualities to build on, while also needing to address communication gaps and ensure uniform standards of sensitivity and professionalism across all shifts and interactions.
In sum, Monterey Park Convalescent is viewed by many as a solid, well-run facility with dedicated therapists, competent nursing staff, and an administrative backbone that can respond when things run smoothly. The wealth of praise for Bi, Rosemarie, Rosemary, and other named staff reflects a culture of helpful, personable care that families appreciate deeply. Yet the inconsistent experiences - especially around transfers without notice and end-of-life moments - highlight areas where the facility could improve. When communication is strong and families feel informed and respected, the care environment shines; when it falters, even valued caregivers and a clean, well-kept facility can't fully mitigate the distress experienced by loved ones.
89 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (16 miles away) Long Beach (Daugherty) (17 miles away) Los Angeles International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Monterey Park Convalescent Hospital in Monterey Park, CA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community includes a beauty salon, where residents can get pampered and feel their best. Cable or satellite TV is available for entertainment, as well as a computer center for those who want to stay connected. Community-operated transportation is provided for residents who need assistance getting around.
The dining room offers restaurant-style dining with a variety of meal options, including special dietary restrictions. A fitness room is available for residents to stay active and maintain their physical health. The fully furnished rooms provide comfort and convenience, with private bathrooms for added privacy. Housekeeping services ensure that the living spaces are kept clean and tidy.
Monterey Park Convalescent Hospital also offers various activities to keep residents engaged and entertained. The gaming room provides opportunities for friendly competition, while the small library offers a quiet space for reading and relaxation. Scheduled daily activities and resident-run activities cater to different interests and preferences.
Care services at the community include 24-hour call system and supervision to ensure round-the-clock support. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided, along with special dietary restrictions and diabetes diet if needed.
The location of Monterey Park Convalescent Hospital offers easy access to nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, and hospitals. Transportation arrangements are made not only for non-medical purposes but also for doctors' appointments.
Overall, Monterey Park Convalescent Hospital provides a comfortable living environment with various amenities and care services designed to enhance the well-being of its residents.
Monterey Park Convalescent Hospital is located at 416 North Garfield Avenue, Monterey Park, CA 91754 in Los Angeles County, California
Monterey Park Convalescent Hospital on seniors.fyi includes 5 photos including images showing bedroom, interior, landscaping, outdoor, patio, seating, pergola, garden, and more.
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