Montebello Care Center

Pros

• The staff at Montebello Care Center was described as caring, kind, and attentive to the needs of the patients.
• The therapy services provided were noted as top of the line with a supportive staff that was patient and accommodating.
• The facility was appreciated for its clean environment and pleasant atmosphere, making it feel like a nice community.
• Residents had access to activities that brought joy, such as music events in the hall which were enjoyed by patients.
• Overall, many reviewers felt their loved ones would thrive in the friendly and interactive environment of Montebello Care Center.

Cons

• The facility does not specifically cater to special diets, serving inappropriate foods like PB&J to dialysis patients and cheese-based snacks.
• The cleanliness and upkeep of the facility are lacking, with broken blinds and other maintenance issues reported.
• Some CNAs show favoritism and do not properly clean patients who require diaper changes, sometimes merely replacing the dirty diaper without proper hygiene practices.
• There are concerns about poor infection control practices among CNAs, as many do not seem to wash their hands or change gloves.
• A specific breakfast was mishandled by a CNA, where it was given to another patient before being returned, which was viewed as gross.
• The laundry facilities appear to be inadequately maintained within the center.

Review

The reviews of Montebello Care Center provide a vivid picture of the facility, with contrasting experiences that paint a multifaceted picture of its strengths and weaknesses. While some reviewers highlight the caring nature of the staff and the engaging environment, others express deep concerns about cleanliness, dietary options, and overall management.

One common thread among several reviews is the presence of dedicated staff who genuinely care for their patients. For instance, a daughter reported that her 89-year-old mother received wonderful care following a hip fracture. The therapy was described as top-notch, with a patient-centered approach that made her mother feel blessed to be in their care. This sentiment resonates across multiple positive comments where family members praised the attentiveness and kindness displayed by various caregivers at Montebello.

Contrasting sharply with these positive experiences are reports highlighting significant shortcomings within the facility. Some reviewers expressed frustration regarding the food provided to residents. It appears that dietary needs were not adequately catered to, especially for those on special diets or medical restrictions. One critical review pointed out instances where dialysis patients were served unsuitable meals like peanut butter and jelly sandwiches and foods laden with cheese—choices deemed inappropriate given their health conditions. Additionally, concerns surrounding food hygiene were raised when an aide reportedly gave someone else’s meal back to its original owner without proper sanitation measures.

Overall cleanliness was another point of contention in some reviews. Descriptions indicated that while parts of the facility appeared well-kept, there were notable lapses in maintenance—like malfunctioning blinds—and issues concerning infection control practices among certain Certified Nursing Assistants (CNAs). Observations included CNAs neglecting proper handwashing protocols after changing adult diapers, which raises serious questions about infection control standards within the care setting. Such negligence could jeopardize resident health and safety.

Despite these criticisms, several reviews also pointed to notable aspects of life at Montebello Care Center that fostered a sense of community among residents. One reviewer appreciated how different age groups mingled outside in aesthetically pleasing surroundings, noting that it resembled an apartment-style living arrangement conducive to social interaction. Activities offered at Montebello seemed engaging too; one family member recounted an uplifting experience when they surprised their loved one with music events happening in the hall—a clear effort from staff to involve residents in enjoyable activities.

The review landscape regarding Montebello Care Center is undoubtedly mixed; while many acknowledge excellent therapy services and heartfelt interactions from certain staff members, they concurrently stress pressing areas needing immediate improvement—especially regarding hygiene practices, meal planning for specific dietary requirements, and general maintenance issues throughout the premises. These contradictions reflect both bright spots in caregiving alongside striking shortcomings experienced by some families during their loved ones’ stays.

In conclusion, navigating care options for elderly relatives is often fraught with challenges as showcased by varying accounts from Montebello Care Center's patrons. Ultimately, potential residents or families must weigh both commendable aspects against troubling deficiencies when considering this facility for long-term or rehabilitative care needs—the dual narratives serve as crucial guidance for those looking to make informed decisions about elder care environments.

Hospitals

• Beverly Hospital (0.5 miles)
• Prado Center (2.5 miles)
• Del Rio Convalescent Center (3.4 miles)
• PIH Health Hospital (5.9 miles)
• Usc-Norris Cancer Hospital (6.2 miles)
• LAC+USC Inpatient Tower (6.2 miles)
• Rancho Los Amigos National Rehabilitation Center (6.7 miles)

Pharmacies

• Walgreens (0.6 miles)
• Rite Aid (2.4 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4.3 miles)
• CVS Pharmacy (4.5 miles)

Parks

• George E. Elder Memorial Park (2 miles)
• Barnes Memorial Park (3 miles)
• Rivera Park (3.8 miles)
• Granada Park (4.1 miles)
• Almansor Park (4.8 miles)
• Rosemead Park (5.2 miles)
• Alhambra Park (5.8 miles)

Restaurants

• McDonald's (2.7 miles)
• Subway (4.2 miles)
• McDonald's (4.5 miles)
• McDonald's (4.6 miles)
• McDonald's (5.4 miles)
• In-N-Out Burger (6.3 miles)
• In-N-Out Burger (6.6 miles)

Cafes

• Panera Bread (5.3 miles)
• Starbucks (5.7 miles)
• Bopomofo Cafe (5.9 miles)
• Flo's Coffee Shop (7.2 miles)
• Verve Coffee Roasters (7.3 miles)
• Charlie's Coffee House (7.4 miles)
• Starbucks (7.5 miles)

Places of Worship

• San Marino Community Church Nursery School (6.8 miles)
• Arcadia Chinese Baptist Church (8.8 miles)

Theaters

• AMC Norwalk 2 (7.5 miles)
• Alamo Drafthouse Downtown (8.8 miles)
• 0206 Amc Bar Santa Ani (8.9 miles)

Transportation

• Union Station (7.7 miles)

Physicians

• Doheny Eye Center (8.1 miles)
• Santa Anita Medical Plaza (9 miles)