Riverwalk Post Acute
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4000 Harrison Street, Riverside, CA 92503
For more information about senior living options: (844) 490-3973
The rooms at Orangetree Convalescent are clean and well-maintained. Some staff members really go out of their way to help patients. The dining area is clean, contributing to a pleasant environment. The facility has a pretty sterile environment, which is important for patient care. The staff was nice during the tour of Orangetree Convalescent. One reviewer noted that their family member received necessary care such as bathing and feeding intravenously, indicating that some basic care needs were met effectively.
95% of the staff are not attentive to patients and often ignore call lights. Patients have experienced delays of up to 3 hours for basic care, such as changing diapers or cleaning. The food provided is consistently described as bad and unappetizing. Staff do not follow mandated COVID-19 precautions, raising concerns about safety. There are reports of rough treatment from staff towards patients. Despite appearances, the rooms are unsanitary and can smell unpleasant. Patients' clothing has been lost multiple times due to staff negligence in laundry handling. Family members often have to provide personal care that should be administered by staff, such as bathing. The head nurses are perceived as dismissive and lack accountability for issues raised by families. There have been numerous complaints about lack of proper medical attention and equipment for patients' needs.The reviews detailing experiences at local care facilities paint a troubling picture of patient care, highlighting rampant inconsistencies in service quality, sanitation issues, and overall patient treatment. While some reviewers acknowledge that the environment may seem clean initially and that certain staff members are genuinely caring, overwhelming sentiments reveal that many aspects of these facilities could be detrimental to vulnerable patients.
A common theme among dissatisfied reviewers is the lack of attention from nursing staff. Patients frequently found their call lights ignored for prolonged periods—sometimes extending up to three hours. This neglect often results in severe discomfort for patients, who struggle with basic needs such as diaper changes or personal hygiene. Despite a few staff members going out of their way to assist patients, others reportedly avoided responsibilities or failed to respond adequately during moments of distress. Such negligence fosters an unsafe atmosphere where loud cries for help go unheard, raising concerns about the adequacy and commitment of nursing personnel.
Food quality emerges as another significant issue highlighted by multiple reviewers. The dining options offered at these facilities do not meet expectations; many describe the meals as unappetizing and poorly prepared. Dietary inadequacies can contribute to further health complications for already compromised patients, making it imperative that nutrition is prioritized in any long-term care environment. While notes about cleanliness within certain areas like the dining room were mentioned positively by some residents or their families, they starkly contrast with complaints regarding substandard food quality.
Sanitation practices have been criticized harshly across various accounts as well. One reviewer recounted unsanitary conditions within patient rooms—reportedly smelling foul and overrun with pests such as ants—which raises alarms about the facility's overall upkeep and employee training on hygiene standards. Specific instances were shared where personal items belonging to patients were lost in laundry cycles, leaving them in unclean clothing typical of far worse living conditions than those expected in a medical setting. These observations suggest a distressing level of disregard for both cleanliness and personal dignity.
Neglect extends beyond mere hygiene; alarming narratives surfaced regarding inadequate medical care protocols affecting critical patient safety measures. For example, one family expressed concern about their loved one's bed alarm system intended to prevent falls—asserting it was never installed despite repeated requests for assistance from administrators. Furthermore, reports indicate instances where prescribed medications were either improperly administered or entirely overlooked without appropriate medical oversight from attending physicians—a glaring lapse when dealing with individuals suffering from serious health issues.
Despite negative experiences shared by numerous families seeking care for loved ones plagued by illness or debilitation, there remain glimpses of positivity amidst the discontent—for instance, Orangetree Convalescent has garnered appreciation among some families who noted that their environments appeared sterile and properly maintained while also providing attentive staff interactions during visits. Ultimately though, the overarching message resonates loudly: potential residents should tread cautiously when considering placement within these facilities due to serious deficiencies evident throughout various aspects of patient care—from staffing challenges and equipment failures to substantial lapses in sanitation protocols—that influence not only comfort but also crucial health outcomes for those entrusted into their hands.
In conclusion, while there may be sporadic praise directed toward individual caregivers or specific attributes like cleanliness in limited areas, consistent patterns emerge revealing systemic flaws necessitating immediate reform across numerous facets that define resident experience within these long-term care settings. Families are encouraged—to investigate thoroughly before entrusting the well-being of your loved ones—to such places bearing significant responsibility yet too frequently failing to deliver adequate support services essential to maintaining dignity amid challenging health circumstances.
146 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverwalk Post Acute in Riverside, CA is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community is fully furnished and features beautiful outdoor spaces such as a garden and an outdoor seating area for residents to enjoy.
Residents can take advantage of the various amenities offered including a beauty salon, a computer center, a gaming room, and a small library. There is also a fitness room and a wellness center available for residents who want to stay active and maintain their physical health. Wi-Fi/high-speed internet is provided throughout the community for residents' convenience.
Riverwalk Post Acute also provides comprehensive care services such as 24-hour supervision, assistance with activities of daily living, medication management, and assistance with transfers. The dedicated staff members are available around the clock to ensure that all residents receive the support they need. Special dietary restrictions are accommodated in the dining room where restaurant-style meals are served.
The community offers various activities to keep residents engaged and entertained including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Residents can also benefit from transportation arrangements made by the community for non-medical purposes as well as transportation to doctors' appointments.
In terms of location, Riverwalk Post Acute is conveniently situated near cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Overall, Riverwalk Post Acute provides a comfortable and supportive environment for seniors in need of assisted living services.
Riverwalk Post Acute is located at 4000 Harrison Street, Riverside, CA 92503 in Riverside County, California
Riverwalk Post Acute on seniors.fyi includes 11 photos including images showing interior, garden, landscaping, building, decor, tree, outdoors, lobby, and more.
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Interior
Outdoors
Decor
Building
Landscaping
Garden
Lobby
Nature
Tree
Healthcare
Bar Area
