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3.9 from 79 reviews
5 stars
52
4 stars
6
3 stars
3
2 stars
0
1 stars
18
Overall Review of Independence Assistance
common38 reviews mention this
Staff are frequently friendly
Many reviewers describe the staff as friendly, helpful, and professional.
A large share of reviews emphasize warm greetings, fast help, and staff members who are knowledgeable and attentive during visits. Several reviewers specifically call out individual employees for being kind, patient, and willing to work through time-sensitive needs. Even some critical reviews include acknowledgment that staff were professional at the time, before moving on to other issues.
common4 reviews mention this
Notary help can be fast
Reviews commonly mention notary services as part of the visit.
Some reviewers report that notary service was quick and straightforward. Others say they had trouble reaching the location or found notary availability to be limited by schedule. One reviewer also describes a problem with how their notary signature was handled, which led to rejected paperwork and an outcome they were unhappy with.
caveat7 reviews mention this
Hours and availability feel inconsistent
Several reviewers report closed early or hard-to-reach scheduling.
Multiple reviews mention showing up during posted or expected times only to find the business closed, including early closures for drop-offs or other services. A few reviewers also describe difficulty getting answers by phone, which left them uncertain about when specific services were available. Others mention that service windows (like fingerprinting or other tasks) did not match what they were told or what they expected based on hours.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Ontario International (13 miles away)
Nearby Places of Interest
Located in Riverside, California, this area boasts a variety of amenities catering to senior living needs. With a selection of restaurants including Taqueria 2 Potrillos and The Cheesecake Factory within walking distance, residents can enjoy a range of dining options. Nearby theaters such as AMC Tyler Galleria 16 offer entertainment options for movie enthusiasts. Additionally, the proximity to hospitals like Parkview Community Hospital Medical Center ensures access to healthcare services. For leisure activities, residents can visit parks like Mount Rubidoux or Andulka Park for outdoor enjoyment. Overall, this part of Riverside offers a convenient and vibrant environment for seniors looking to settle in the area.
Restaurants
Taqueria 2 Potrillos (0.3 miles)
Yard House (0.4 miles)
TGI Friday's (0.6 miles)
The Cheesecake Factory (0.6 miles)
Brandon's Diner (0.8 miles)
McDonald's (1.1 miles)
In-N-Out Burger (3.1 miles)
Theaters
AMC Tyler Galleria 16, NEW RESERVED SEATING: Save your favorite seat in advance (0.4 miles)
Regal Riverside Plaza (4.5 miles)
Regal Edwards Corona Crossings & RPX (7.4 miles)
Hospitals
Parkview Community Hospital Medical Center (1 miles)
Windsor Cypress Gardens Healthcare (1.5 miles)
Molina Medical Center (2.5 miles)
Riverside Center (4.5 miles)
Empire Imaging (5.8 miles)
Physicians
Renaissance Radiology Medical Group (1 miles)
Asthma & Allergy Medical Group (1 miles)
Li Doris MD Mission Surgical Clinic (1.4 miles)
Riverside Family Physicians (2.6 miles)
West Dermatology Riverside (2.6 miles)
Jeffrey M Deledonne Dr DDS (3.1 miles)
Loma Linda University Plastic Surgery Group (3.7 miles)
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Ontario International (13 miles away)
Some staff are attentive and rooms/dining areas are described as clean.
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