Brandon Place Senior Apartments

Pros

• Management is very helpful, and the maintenance man is a miracle worker who keeps the apartments in good shape.
• Neighbors are friendly and there is a nice community.
• The community is clean and well kept, and the staff is warm, welcoming, and genuinely caring.
• Activities keep residents engaged and social, and the clubhouse is cozy and inviting with complimentary coffee.
• Clay in the office is incredibly helpful and goes above and beyond to keep residents supported and informed.
• Brandon Place is a fantastic, clean, caring, and community-oriented environment; highly recommended.
• Marin the maintenance man is awesome; the grounds are kept clean, and the community is peaceful and quiet.
• Bertha, the new management, is awesome and has ensured residents have activities.
• The staff take really good care of residents, including seniors like mothers and grandmothers.

Cons

• They waited 34 days for their deposit to be returned and still have not received it.
• They believe there are lawsuits against the management company for discrimination and bad communication.
• They advise avoiding all properties from Aperto, accusing the company of not caring where they get money, even from a low-income senior.
• They claim the management stole their $100 deposit.
• They waited until the day before moving in, with no contact about the deposit, and were told they were too late.
• The office never answers the phone.
• They allege that Wendy, the apartment manager, would evict residents regardless of tenure or timely rent.
• They were bitten by a dog on the property and the owner did not acknowledge it.

Review

Brandon Place Senior Apartments presents a tapestry of resident experiences that range from shining praise to sharp frustration, with voices swinging between gratitude for a close-knit, well-kept community and serious concerns about management practices. The threads of these reviews weave together a picture of a place that many residents love for its atmosphere and care, even as others warn a prospective resident to beware of interactions with the management company.

On the negative side, one reviewer foregrounds a troubling financial dispute involving a $100 security deposit. They describe a long wait - 34 days and counting - without clear communication about whether they were approved for housing or when the deposit would be returned. The reviewer recalls the day before the expected move-in date arriving without contact, and ultimately receiving a message that they were "too late," with the impression that the deposit had been effectively grabbed. This story is placed at the heart of broader criticisms about the management company, which the same reviewer characterizes as having "several lawsuits" for discrimination and "bad communication." In their view, the property owner or manager is more concerned with financial gain than the welfare of residents, including low-income seniors, and they urge avoiding properties managed by Aperto.

A broader cautionary note is echoed by another set of comments that highlight ongoing communication problems and dissatisfaction with management practices. The tone suggests a lack of responsiveness, with phrases such as "Office never answers the phone," underscoring a friction between residents and management that colors daily life for some tenants. Alongside these concerns, there are harsh personal judgments about eviction decisions tied to individual relationships with staff - specifically naming a manager who, in one reviewer's experience, could decide to evict someone regardless of their years of residency or rent payment. This reviewer also flags a safety concern, recounting an incident in which a dog bite occurred on the property with the dog's owner not being forthcoming afterward. Taken together, these items form a cautionary pairing of financial uncertainty and perceived inconsistency in how residents are treated or protected.

Despite these heavy notes, the majority of the reviews leans into warmth, stability, and genuine appreciation for the community and the people who keep it running. A recurring theme is the role of maintenance staff as a keystone of daily life at Brandon Place. Residents repeatedly sing the praises of the maintenance team, with Marin described as "awesome" and the maintenance work credited with keeping the grounds and apartments in good shape. In parallel, long-time residents highlight the sense of community that develops over years, pointing to friendly neighbors and a peaceful, well-kept environment as core reasons to stay. One resident who has lived there for five years emphasizes that management is "very helpful," and that the upkeep and quiet atmosphere contribute to a feeling of safety and satisfaction.

Staff who go above and beyond are frequently spotlighted in these reviews. Clay in the office receives commendations for his attentiveness and ability to keep residents informed, while Bertha - described as a new manager who has introduced activities and programs - receives praise for her efforts to sustain engagement and keep the community active. The sentiment is that a welcoming, thoughtfully managed environment makes a meaningful difference for seniors who value social events, accessible information, and a sense of belonging. Reviewers suggest enhancements such as adding a barbecue area, but even with such suggestions, the tone remains one of genuine appreciation for a property that feels like a well-run, caring community.

Across the spectrum, there are mixed experiences about communication and administration that reflect changes over time. Some residents celebrate a long tenure and the positive day-to-day experiences - from quiet, safe surroundings and well-kept grounds to friendly staff and a welcoming clubhouse with complimentary coffee - while others point to inconsistent office responsiveness and the potential for difficult interactions with management. A resident who has lived there fourteen years notes that, despite changes over time, the property remains a reliable and well-maintained place to live, with a maintenance team that continuously earns praise. Another resident celebrates a COVID-era program that brought lunches to residents, highlighting the community's resilience and the effort to support seniors through tough times.

In sum, Brandon Place Senior Apartments emerges as a place of genuine belonging for many residents. For some, it is a sanctuary of quiet and care, where maintenance responsiveness, a friendly staff, and a tight-knit neighborhood create a remarkable living experience. For others, the experience is marred by concerns about financial practices, communication gaps, and management decisions. The reviews collectively sketch a complex, nuanced portrait: a senior community that can be welcoming and well-maintained, with staff who make meaningful differences in daily life, yet not without serious cautions about how management treats residents and handles issues like deposits and timely communication. For anyone considering moving in, it would be wise to weigh both the consistently positive testimonials about community, safety, and maintenance against the serious concerns raised by others, and to seek out the most current information about management practices and resident experiences.

Physicians

• Asthma & Allergy Medical Group (0.2 miles)
• Li Doris MD Mission Surgical Clinic (0.6 miles)
• Riverside Family Physicians (1.5 miles)
• West Dermatology Riverside (1.5 miles)
• Renaissance Radiology Medical Group (2.1 miles)
• Jeffrey M Deledonne Dr DDS (4.1 miles)
• Loma Linda University Plastic Surgery Group (4.8 miles)

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1 miles)
• V 215 (1.3 miles)
• Tap Pharmacy (1.5 miles)
• Rite Aid (2.4 miles)
• CVS Pharmacy (3.1 miles)
• Sav-On Pharmacy (3.7 miles)

Restaurants

• Yard House (0.7 miles)
• Taqueria 2 Potrillos (0.7 miles)
• The Cheesecake Factory (0.8 miles)
• TGI Friday's (0.9 miles)
• Brandon's Diner (0.9 miles)
• McDonald's (1.9 miles)
• Lazy Dog Restaurant & Bar (3.4 miles)

Theaters

• AMC Tyler Galleria 16, NEW RESERVED SEATING: Save your favorite seat in advance (0.7 miles)
• Regal Riverside Plaza (5.5 miles)
• Regal Edwards Corona Crossings & RPX (6.7 miles)

Hospitals

• Molina Medical Center (1.6 miles)
• Parkview Community Hospital Medical Center (2 miles)
• Windsor Cypress Gardens Healthcare (2.2 miles)
• Riverside Center (5.5 miles)
• Empire Imaging (6.8 miles)
• Vista Cove Care Center At Corona (7.2 miles)

Cafes

• Wanda's Cafe (2.8 miles)
• Panera Bread (6.5 miles)
• Starbucks (6.5 miles)
• Dutch Bros Coffee (7.4 miles)
• Starbucks (7.6 miles)

Places of Worship

• Riverside Community Church (4.8 miles)

Parks

• Eastvale Community Park (5.9 miles)
• River Walk Park (6.7 miles)
• Mount Rubidoux (6.7 miles)
• Vernola Family Park (6.9 miles)
• Andulka Park (7.7 miles)
• Deer Creek Park (8.2 miles)