Brandon Place Senior Apartments in Riverside, CA

Pros

• The management team is described as very helpful and responsive.
• The maintenance staff is praised as miracle workers who keep the apartments in great shape.
• Residents report a friendly, welcoming community.
• The office staff, including Clay, are incredibly helpful and proactive in supporting residents.
• The clubhouse is cozy and inviting, with complimentary coffee appreciated by residents.
• Monthly activities keep residents engaged and socially connected.
• Brandon Place Senior is a fantastic, clean, caring, and community-oriented environment.
• The grounds are well kept and the property feels safe, quiet, and peaceful.

Cons

• They waited 34 days for their deposit to be returned.
• They allege discrimination and poor communication by the management company and suggest avoiding Aperto properties.
• They claim their $100 deposit was stolen, with no timely contact about approval or return.
• The office never answers the phone.
• The apartment manager allegedly evicts tenants at her discretion, regardless of tenancy length or on-time rent payments.
• They were bitten by a dog on the property and the owner did not acknowledge it.

Review

Brandon Place Senior Apartments in Riverside is best suited for independent seniors who prize a quiet, well-maintained environment with a friendly, community-minded atmosphere. It works well for residents who want a stable, low-stress setting where the grounds are kept up, maintenance is responsive, and daily living is supported by a helpful office team and regular social activities. The community shines for those who value safety, cleanliness, and a sense of belonging, and who do not require aggressive or highly formalized tenancy processes. For families prioritizing ironclad financial transparency or strict, discrimination-free assurances, alternatives may offer more predictable stewardship.

On the upside, the property's upkeep and practical conveniences stand out. The grounds are described as beautiful and well kept, contributing to a quiet, private living experience that many residents value. Maintenance staff are frequently praised as dependable - often called "the best" or "miracle workers" - and this reliability translates into fewer daily hassles around repairs. Residents without major health needs can enjoy a calmer pace, with a welcoming clubhouse, complimentary coffee, and active monthly programming that keeps neighbors socially engaged. New and long-tenured staff alike are credited with creating a warm, caring ambiance when residents interact with the office.

Yet the strongest caveat centers on management and administrative consistency. Several posts allege problematic communication, with references to lawsuits and discrimination concerns tied to Aperto, the management company, casting a shadow over the financial and occupancy process. Deposit disputes and slow refunds surface repeatedly, eroding trust in leasing and move-in experiences. Reports of phone or response delays from the office further undermine reliability, and a specific note about eviction decisions by a manager highlights a potential risk of inconsistent enforcement or subjective treatment. Even with strong on-site service, these issues can color the overall experience.

The pros and cons wrestle in practical terms. For residents who value a dependable maintenance framework and a peaceful, neighborly setting, Brandon Place delivers tangible daily benefits: secure premises, courteous staff, and a schedule of social opportunities that prevent isolation. However, the negative threads - delayed deposits, disputed funds, and perceptions of uneven treatment - can offset those gains, especially for new arrivals weighing long-term financial and housing security. The presence of dedicated, long-tenured residents suggests some stability, but the friction in office operations raises legitimate concerns about how issues are resolved over time.

Who should consider alternatives? Families and seniors who demand transparent, timely financial handling and consistent, non-discretionary policies should look elsewhere. Those who cannot tolerate reports of miscommunication, or who worry about potential eviction decisions based on subjective judgments, will likely prefer communities with clearer governance and stronger protection for residents' rights. Consider options that emphasize predictable deposit practices, prompt administrative responsiveness, and demonstrable accountability from management, so daily life isn't punctuated by administrative worry.

In sum, Brandon Place offers a credible value proposition for a certain slice of independent seniors: a neatly managed, sociable, safe living environment with strong maintenance support and a welcoming community tone. The decision hinges on personal tolerance for administrative risk versus the comfort of a well-kept, social, and secure home. Prospective movers should prioritize direct conversations about deposit timelines, current management structure, and contact responsiveness; tour during a regular business day and observe how staff handle resident questions. If financial clarity and consistent communication are essential, it may be prudent to explore alternatives before committing.

Physicians

• Asthma & Allergy Medical Group (0.2 miles)
• Li Doris MD Mission Surgical Clinic (0.6 miles)
• Riverside Family Physicians (1.5 miles)
• West Dermatology Riverside (1.5 miles)
• Renaissance Radiology Medical Group (2.1 miles)
• Jeffrey M Deledonne Dr DDS (4.1 miles)
• Loma Linda University Plastic Surgery Group (4.8 miles)

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1 miles)
• V 215 (1.3 miles)
• Tap Pharmacy (1.5 miles)
• Rite Aid (2.4 miles)
• CVS Pharmacy (3.1 miles)
• Sav-On Pharmacy (3.7 miles)

Restaurants

• Yard House (0.7 miles)
• Taqueria 2 Potrillos (0.7 miles)
• The Cheesecake Factory (0.8 miles)
• TGI Friday's (0.9 miles)
• Brandon's Diner (0.9 miles)
• McDonald's (1.9 miles)
• Lazy Dog Restaurant & Bar (3.4 miles)

Theaters

• AMC Tyler Galleria 16, NEW RESERVED SEATING: Save your favorite seat in advance (0.7 miles)
• Regal Riverside Plaza (5.5 miles)
• Regal Edwards Corona Crossings & RPX (6.7 miles)

Hospitals

• Molina Medical Center (1.6 miles)
• Parkview Community Hospital Medical Center (2 miles)
• Windsor Cypress Gardens Healthcare (2.2 miles)
• Riverside Center (5.5 miles)
• Empire Imaging (6.8 miles)
• Vista Cove Care Center At Corona (7.2 miles)

Cafes

• Wanda's Cafe (2.8 miles)
• Panera Bread (6.5 miles)
• Starbucks (6.5 miles)
• Dutch Bros Coffee (7.4 miles)
• Starbucks (7.6 miles)

Places of Worship

• Riverside Community Church (4.8 miles)

Parks

• Eastvale Community Park (5.9 miles)
• River Walk Park (6.7 miles)
• Mount Rubidoux (6.7 miles)
• Vernola Family Park (6.9 miles)
• Andulka Park (7.7 miles)
• Deer Creek Park (8.2 miles)