Residents and families frequently describe the building as very clean and recently updated.
Many reviews emphasize cleanlinessâno odors, clean rooms, and a fresh or renovated look. Several also describe orderly, organized spaces and a well-kept environment during their stay. A smaller number of reviews take the opposite view, including complaints about insects or water-leak messes that families felt were not handled promptly.
common26 reviews mention this
Caring, responsive caregivers
A recurring theme is hands-on care from staff members who feel attentive and compassionate.
Across reviews, residents and families commonly mention friendly, compassionate staff and caregivers who take time to meet needs. Several specifically call out nurses and CNAs as being present, kind, and helpful with comfort and daily care. In contrast, a set of reviews expresses frustration about missed responsesâsuch as unanswered phones or delayed call-light assistanceâand some complaints about care issues that families felt reflected understaffing or disorganization.
common14 reviews mention this
Food quality is a frequent topic
Dining quality comes up often, with many describing the food as tasty and accommodating.
Many reviews praise the food as tasty or âexcellent,â and some mention that dietary preferences or custom requests were handled. Others add that nutrition check-ins and meal service helped their experience. A smaller number of reviews criticize the meals as awful or unsuitable, including comments about poor diet support for specific medical needs.
caveat12 reviews mention this
Staffing and communication concerns
Several reviews raise concerns about staffing levels and communication when help is needed.
Some families and residents report times when phones were not answered, call-light responses were delayed, or staff felt stretched too thin. There are also complaints about medication timing and follow-through that affected daily care and comfort. While many reviews describe attentive service, these concerns repeat enough that it may be worth clarifying coverage schedules and escalation steps before making a decision.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
97 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Ontario International (22 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Redlands, California offers a variety of amenities and services that may be appealing for senior living. The proximity to parks such as Brookside Park and Leonard Bailey Park provides opportunities for outdoor activities and relaxation. Additionally, there are several cafes, restaurants, and pharmacies within a short distance, making it convenient to access daily necessities. Nearby physicians and hospitals such as Beaver Medical Group and Loma Linda Ambulatory Care Center ensure quality healthcare is easily accessible. Places of worship like Crosswalk Church and Packinghouse Church cater to spiritual needs, while transportation options like the San Bernardino Transit Center offer easy access to other parts of the city. Overall, this area provides a well-rounded environment with essential services for seniors looking to live comfortably in Redlands.
Parks
Brookside Park (0.1 miles)
Leonard Bailey Park (1.1 miles)
Cafes
Stell Coffee & Tea Company (0.3 miles)
Starbucks (1.7 miles)
Starbucks (2 miles)
The Coffee Bean and Tea Leaf (2 miles)
Starbucks (2.2 miles)
Panera Bread (2.3 miles)
Starbucks (3.1 miles)
Physicians
Beaver Medical Group (0.5 miles)
Garden Pediatrics (0.5 miles)
Johnny Arruda, MD (0.5 miles)
Andrew S Florea (0.5 miles)
Loma Linda University Heart & Surgical Hospital (0.6 miles)
In Your Best Interest Medical Clinic (0.8 miles)
Clonch, Thomas J DDS: Thomas J Clonch, DDS (1.5 miles)
Pharmacies
Ascend Pharmaceuticals (1.2 miles)
CVS Pharmacy (1.4 miles)
CVS Pharmacy (1.8 miles)
Walmart Pharmacy (1.8 miles)
Mountain View Pharmaceuticals (1.8 miles)
Rite Aid (1.9 miles)
Lopez, Kristina - Beaver Medical Group (1.9 miles)
Restaurants
Escape Craft Brewery (1.3 miles)
Mr. Taco (1.4 miles)
Thai House Restaurant (1.4 miles)
Taco Bell (1.4 miles)
IHOP (1.5 miles)
Chick-Fil-A (1.9 miles)
Eating Room (1.9 miles)
Theaters
Studio Movie Grill (1.8 miles)
Mountain Grove 16 (2.1 miles)
Regal San Bernardino & RPX (6.5 miles)
Hospitals
Loma Linda Ambulatory Care Center (1.8 miles)
Mountain View Surgery Center (2 miles)
Jerry L Pettis Memorial (2.3 miles)
Places of Worship
Crosswalk Church (2.2 miles)
Packinghouse Church (2.2 miles)
The River Christian Reformed Church (2.5 miles)
The Labyrinth At Memorial Chapel. University Of Redlands (3 miles)
National Association of Seventh Day Adventist Dentists (3.1 miles)
Trinity Church (3.5 miles)
Azure Hills Seventh-Day Adventist Church (5.8 miles)
Brookside Healthcare Center on seniors.fyi includes 16 photos including images showing interior, exercise equipment, landscaping, gym, treadmill, building, outdoors, fitness, and more.
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Kitchen, Appliances, Cabinets, Refrigerator, and Stove
Lighting and Decorative Plants
Garden and Fountain
Outdoors
Exercise Equipment
Salon
Nature
Palm Trees and Sidewalk
Gym and Treadmill
Rehabilitation and Therapy Room
Mirrors
Fitness
Park
Fitness Room
Handrails
Additional Photos
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97 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Ontario International (22 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Friendly staff, engaging activities, and a wide range of amenities.
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