Brookside Healthcare Center

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  • Interior

    A well-equipped home gym featuring a treadmill, stationary bike, and other exercise machines with ample natural light.

  • Outdoors

    A scenic view of a fountain in the foreground with a building in the background on a sunny day.

  • Decor

    A reception area featuring a banner and award display on a vintage console table.

  • Building

    A single-story building surrounded by lush landscaping and palm trees on a sunny day.

  • Trees

    A peaceful park scene with lush green trees and a picnic area on a sunny day.

  • Landscaping

    Entrance sign to Brookside Wildlife Center surrounded by greenery.

  • Kitchen

    A modern kitchen with wooden cabinets and stainless steel appliances.

  • Lighting

    An empty indoor hall with wooden flooring, round tables with white tablecloths, decorative plants, and ceiling fans.

  • Garden

    A tranquil view of a rehabilitation center with a central fountain and landscaped garden.

  • Exercise Equipment

    A therapy room equipped with exercise machines and equipment for rehabilitation.

  • Gym

    A well-equipped gym room with various exercise machines and a wooden floor.

  • Salon

    Interior of a modern barber shop with styling station and mirror.

  • Rehabilitation

    A therapy room equipped with parallel bars and a mirror for rehabilitation exercises.

Brookside Healthcare Center

105 Terracina Boulevard, Redlands, CA 92373

For more information about senior living options: (844) 490-3973

3.2 from 26 reviews
5 stars
9
4 stars
4
3 stars
2
2 stars
5
1 stars
6

Skilled Nursing Facility

Overall Review of Brookside Healthcare Center

Pros

  • pro Jane is very attentive to her patients and always cheerful, making her presence a source of happiness during difficult times.
  • pro The rooms at Brookside are kept clean and orderly, contributing to a pleasant environment for the residents.
  • pro The staff at Brookside Healthcare Center are extremely helpful and pleasant, fostering positive relationships with the residents.
  • pro Residents have access to various activities and engaging programs, which enhances their experience at the facility.
  • pro Overall treatment received by residents at Brookside has been good, with staff being accommodating and supportive.
  • pro Julie, the social worker, was highlighted as very helpful during the stay of one resident's family, contributing positively to their experience.
  • pro Brookside offers amenities like a beauty salon and physical therapy room, adding to the quality of care provided.

Cons

  • pro The facility was criticized for not following medication protocols, leading to a patient's breakdown and hospitalization.
  • pro There were complaints about unresponsive staff, with continuous calls going unanswered.
  • pro A lack of staff was noted, resulting in exhausted employees struggling to manage a high patient-to-staff ratio.
  • pro One reviewer described the staff as rude and reported seeing a cockroach in their loved one's room.
  • pro Complaints were made regarding poor food quality and slow response times for care.
  • pro Several reviewers expressed dissatisfaction with shared bathrooms among multiple patients, describing it as unacceptable.

Review

Brookside Healthcare Center has elicited a mixed response from patients and their families, with experiences ranging from exceptionally positive to deeply concerning. One standout individual among the staff is Jane, a Certified Nursing Assistant (CNA), who has left a lasting impression on at least one patient. This reviewer praised Jane for her cheerful demeanor, attentiveness to patient needs, and timely responses when called upon for assistance. Her upbeat personality was considered vital in creating a healing environment during difficult times. The patient expressed a strong desire to have Jane as their CNA again, highlighting that more employees like her could significantly improve the overall quality of care at Brookside.

Despite the commendations for Jane?s performance, there are notable frustrations regarding communication and medication management within the facility. One patient described their repeated struggles with food allergies not being respected by staff after multiple notifications were given about severe fish allergies leading to anaphylaxis. The reviewer expressed concern over the lack of promptness in addressing urgent calls and requests, particularly in managing medication schedules that were often incorrect or neglected entirely. These experiences underline significant challenges in staffing ratios and attentiveness that can put vulnerable patients at risk when they cannot advocate for themselves.

Another recurring issue mentioned by reviewers was the staff-to-patient ratio at Brookside Healthcare Center. Reports indicated that nurses seemed overwhelmed by high numbers of patients resulting in delays in care and attention. One family recounted their loved one's negative experience during rehab, where critical medications were not administered correctly, eventually leading to hospitalization due to a breakdown in care. Even simple tasks such as answering phone calls seemed cumbersome for staff members who appeared stretched beyond their capabilities, contributing to feelings of neglect.

In contrast to these negative accounts, some reviews noted positive interactions with friendly and helpful staff. For instance, one review highlighted achievements made by family members' loved ones while residing at Brookside over extended periods. Activities like games and music were encouraged under supervision; this engagement provided valuable social stimulation for residents who had otherwise lost touch with hobbies they once enjoyed prior to admission.

However, experiences varied significantly across individuals even within family units?the comfort level concerning shared living arrangements received mixed feedback as well. While some found the accommodations clean?albeit crowded?others couldn?t overlook shared bathrooms between numerous patients as unacceptable in terms of hygiene standards once they visited or dropped someone off there.

Overall cleanliness has emerged as a contentious point throughout several reviews; while some families reported favorable conditions relative to other facilities they encountered before choosing Brookside, others made alarming claims about infestations involving cockroaches prompting immediate decisions against staying any longer than necessary post-admission.

In conclusion, it is clear that Brookside Healthcare Center presents divergent experiences that reflect inconsistencies within operational practices affecting resident care delivery directly correlating with employee engagement levels towards both routine healthcare operations but also fostering emotional well-being through attentive interactions within all ties involved - substantial improvements across all areas may be beneficial if looking toward exceeding expectations set forth previously while bolstering reputation moving forward amidst potentially detrimental prevailing sentiments held by past clients alike seeking reliable environments for recovery or rehabilitation needs met comprehensively going ahead into future admissions cycles expectedly incoming too!

Features

Housing

  • 97 resident community capacity 97 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (22 miles away) Ontario International (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Brookside Healthcare Center in Redlands, CA is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, and a computer center provides access to technology.

Residents enjoy delicious meals in a dining room with restaurant-style dining, and special dietary restrictions can be accommodated. Housekeeping services are provided to maintain cleanliness, and move-in coordination makes the transition into the community seamless.

Outdoor spaces and gardens provide opportunities for relaxation and connection with nature. A fitness room allows residents to stay active, while gaming rooms offer leisure activities. The small library invites residents to indulge in their love for reading.

Residents have access to Wi-Fi/high-speed internet and telephones for communication purposes. Non-medical transportation arrangements are available, including transportation to doctors' appointments. A wellness center ensures that all health needs are met.

In terms of care services, Brookside Healthcare Center has a 24-hour call system and supervision to provide round-the-clock support. Trained staff assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure timely administration of medication.

The community also focuses on mental wellness with a dedicated program, catering to the emotional needs of residents. Diabetes diets are available for those who require them, along with meal preparation and service.

A variety of activities are offered at Brookside Healthcare Center. Residents can enjoy concierge services, participate in fitness programs designed for their specific needs, go on planned day trips, engage in resident-run activities, and take part in scheduled daily activities.

Located conveniently near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; Brookside Healthcare Center offers a vibrant and fulfilling assisted living experience for seniors in Redlands, CA.

Nearby Places of Interest

This part of Redlands, California offers a variety of amenities and services that may be appealing for senior living. The proximity to parks such as Brookside Park and Leonard Bailey Park provides opportunities for outdoor activities and relaxation. Additionally, there are several cafes, restaurants, and pharmacies within a short distance, making it convenient to access daily necessities. Nearby physicians and hospitals such as Beaver Medical Group and Loma Linda Ambulatory Care Center ensure quality healthcare is easily accessible. Places of worship like Crosswalk Church and Packinghouse Church cater to spiritual needs, while transportation options like the San Bernardino Transit Center offer easy access to other parts of the city. Overall, this area provides a well-rounded environment with essential services for seniors looking to live comfortably in Redlands.

Parks

  • Brookside Park (0.1 miles)
  • Leonard Bailey Park (1.1 miles)

Cafes

  • Stell Coffee & Tea Company (0.3 miles)
  • Starbucks (1.7 miles)
  • Starbucks (2 miles)
  • The Coffee Bean and Tea Leaf (2 miles)
  • Starbucks (2.2 miles)
  • Panera Bread (2.3 miles)
  • Starbucks (3.1 miles)

Physicians

  • Beaver Medical Group (0.5 miles)
  • Garden Pediatrics (0.5 miles)
  • Johnny Arruda, MD (0.5 miles)
  • Andrew S Florea (0.5 miles)
  • Loma Linda University Heart & Surgical Hospital (0.6 miles)
  • In Your Best Interest Medical Clinic (0.8 miles)
  • Clonch, Thomas J DDS: Thomas J Clonch, DDS (1.5 miles)

Pharmacies

  • Ascend Pharmaceuticals (1.2 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.8 miles)
  • Walmart Pharmacy (1.8 miles)
  • Mountain View Pharmaceuticals (1.8 miles)
  • Rite Aid (1.9 miles)
  • Lopez, Kristina - Beaver Medical Group (1.9 miles)

Restaurants

  • Escape Craft Brewery (1.3 miles)
  • Mr. Taco (1.4 miles)
  • Thai House Restaurant (1.4 miles)
  • Taco Bell (1.4 miles)
  • IHOP (1.5 miles)
  • Chick-Fil-A (1.9 miles)
  • Eating Room (1.9 miles)

Theaters

  • Studio Movie Grill (1.8 miles)
  • Mountain Grove 16 (2.1 miles)
  • Regal San Bernardino & RPX (6.5 miles)

Hospitals

  • Loma Linda Ambulatory Care Center (1.8 miles)
  • Mountain View Surgery Center (2 miles)
  • Jerry L Pettis Memorial (2.3 miles)

Places of Worship

  • Crosswalk Church (2.2 miles)
  • Packinghouse Church (2.2 miles)
  • The River Christian Reformed Church (2.5 miles)
  • The Labyrinth At Memorial Chapel. University Of Redlands (3 miles)
  • National Association of Seventh Day Adventist Dentists (3.1 miles)
  • Trinity Church (3.5 miles)
  • Azure Hills Seventh-Day Adventist Church (5.8 miles)

Transportation

  • San Bernardino Transit Center (6.2 miles)

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