Brookside Healthcare Center in Redlands, CA
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105 Terracina Boulevard, Redlands, CA 92373
For more information about senior living options: (844) 490-3973
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The nursing staff are very professional and attentive to patients' needs. The food is fresh, tasty, and delicious. The facility is clean, crisp, and well organized. Carolina and Yoshi are particularly helpful members of the team. The staff are friendly, knowledgeable, and supportive. Brookside's team treats residents like family and shows genuine care. The therapy team provides encouraging and effective rehabilitation. The environment is warm and welcoming, making residents feel safe and cared for.
The staff were rude to his wife. It was described as the worst short-term facility, with an uncomfortable bed and little therapy. The place is filthy, with a cockroach in the room and a shared bathroom that is unacceptable. The staff did not answer the nurses' station phone or respond promptly to call lights. They did not follow medications, leading to health issues and hospitalization. The facility was chaotic and disorganized, partly due to ongoing construction. There were severe staffing shortages, with reports of only one RN for ten patients. The center was called a disgrace and suggested to be shut down.Brookside Healthcare Center in Redlands is best suited for seniors who need post-acute rehabilitation and for families that prioritize a warm, caregiver-focused team. The facility's real strength is the people: professional nursing staff, attentive CNAs, and therapists who consistently push for meaningful progress. The dining program earns strong marks - fresh, tasty dishes with a willingness to accommodate reasonable requests - while the environment remains clean, organized, and surprisingly welcoming for a skilled-nursing setting. For families navigating recovery, Brookside often delivers tangible gains in mobility and daily functioning when the care team is engaged and communicative.
That said, Brookside is not the right fit for every situation. Alternatives should be seriously considered by those who require near-flawless medication management, minimal staff turnover, or private-room certainty with consistent, predictable service. Reviews reveal a broad spectrum of experience: some families report rude interactions, disorganization, and gaps in communication; others recount chaotic periods during construction or transitions. If a loved one cannot tolerate intermittent call-light responsiveness, routine delays in treatment, or frequent shifts in staffing, another option may be worth exploring. The facility's three-person-room model and multi-story layout can also be a drawback for residents who prize privacy, easy navigation, or a quieter, less regimented atmosphere.
The main pros at Brookside tend to offset many of the routine cons when families stay actively involved. A capable nursing backbone - RN and LVN staff, CNAs, and a therapy team - drives solid rehabilitation outcomes, often accompanied by attentive social services that keep families in the loop. Numerous residents and families highlight specific standout staff, such as a few CNAs who consistently deliver compassionate care and timely assistance, and therapists who sustain motivation and steady progress. The "wrap-around" feel - care that aims to cover medications, therapy, nutrition, and daily living support in a cohesive plan - matters, and when it works, it makes a meaningful difference in recovery timelines.
The rehab program itself stands out as the center's most dependable hinge point. Postoperative recovery stories are common: hip replacements, neuropathy-related mobility work, and targeted physical therapy that helps patients regain walking ability and independence. The team's approach - practical, encouraging, and focused on practical goals - produces tangible gains that families can observe during visits. The combination of therapy, nursing care, and practical daily living coaching creates a credible path back to home life. However, the positive rehab momentum is often tied to staffing levels; when staffing strains appear, the pace of therapy and responsiveness can slow, dampening otherwise strong outcomes.
Environmentally, Brookside presents a generally favorable, home-like atmosphere with a few caveats. The campus is clean, with a welcoming staff presence that makes visitors feel at ease. Yet several reviews note logistical friction: crowding in rooms (two to three residents per room), occasional maintenance lapses, and instances of back-office disorganization that ripple into patient care. Some families report delays in med administration, unreturned calls, or tasks missed in the shuffle of a busy facility. The building's multi-story design can be confusing for some elderly residents, and a few accounts describe noisy doors or other sensory distractions that impede rest. These factors matter less when a family member is present to advocate, but they cannot be ignored.
In the end, Brookside is a practical, capable choice for one group in particular: families seeking strong rehab wins and a compassionate, people-first care culture, especially when a CNA like Jane becomes a reliable touchpoint and a stabilizing daily presence. It pays to enter with clear expectations about room configurations, potential staffing variability, and the need for proactive engagement with social services and the admissions team. Prospective residents who prize high-quality therapy, responsive nursing, and a kitchen that can honor dietary needs will find Brookside's core strengths compelling. Those who require almost perfectly consistent medication management, flawless scheduling, private rooms, or a consistently quiet environment may want to compare other Redlands options and visit with specific questions about staffing levels, communication protocols, and discharge planning.
Ultimately, Brookside can deliver impressive rehabilitation outcomes and a genuine care milieu when families partner closely with the team, request proven caregivers, and remain proactive in overseeing daily care. The decision hinges on weighing the value of strong clinical progress and heartfelt staff relationships against the realities of occasional understaffing, communication gaps, and communal room living. For many, the trade-off is worthwhile; for others, alternatives with tighter control over staffing and private accommodations may offer greater peace of mind.
97 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brookside Healthcare Center in Redlands, CA is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, and a computer center provides access to technology.
Residents enjoy delicious meals in a dining room with restaurant-style dining, and special dietary restrictions can be accommodated. Housekeeping services are provided to maintain cleanliness, and move-in coordination makes the transition into the community seamless.
Outdoor spaces and gardens provide opportunities for relaxation and connection with nature. A fitness room allows residents to stay active, while gaming rooms offer leisure activities. The small library invites residents to indulge in their love for reading.
Residents have access to Wi-Fi/high-speed internet and telephones for communication purposes. Non-medical transportation arrangements are available, including transportation to doctors' appointments. A wellness center ensures that all health needs are met.
In terms of care services, Brookside Healthcare Center has a 24-hour call system and supervision to provide round-the-clock support. Trained staff assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure timely administration of medication.
The community also focuses on mental wellness with a dedicated program, catering to the emotional needs of residents. Diabetes diets are available for those who require them, along with meal preparation and service.
A variety of activities are offered at Brookside Healthcare Center. Residents can enjoy concierge services, participate in fitness programs designed for their specific needs, go on planned day trips, engage in resident-run activities, and take part in scheduled daily activities.
Located conveniently near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; Brookside Healthcare Center offers a vibrant and fulfilling assisted living experience for seniors in Redlands, CA.
This part of Redlands, California offers a variety of amenities and services that may be appealing for senior living. The proximity to parks such as Brookside Park and Leonard Bailey Park provides opportunities for outdoor activities and relaxation. Additionally, there are several cafes, restaurants, and pharmacies within a short distance, making it convenient to access daily necessities. Nearby physicians and hospitals such as Beaver Medical Group and Loma Linda Ambulatory Care Center ensure quality healthcare is easily accessible. Places of worship like Crosswalk Church and Packinghouse Church cater to spiritual needs, while transportation options like the San Bernardino Transit Center offer easy access to other parts of the city. Overall, this area provides a well-rounded environment with essential services for seniors looking to live comfortably in Redlands.
Brookside Healthcare Center is located at 105 Terracina Boulevard, Redlands, CA 92373 in San Bernardino County, California
Brookside Healthcare Center on seniors.fyi includes 16 photos including images showing interior, exercise equipment, landscaping, building, outdoors, gym, treadmill, rehabilitation, and more.
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Interior
Outdoors
Decor
Building
Trees
Landscaping
Kitchen
Lighting
Garden
Exercise Equipment
Gym
Salon
Rehabilitation
