Redlands Comm Hospital in Redlands, CA

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  • Interior

    A modern and welcoming entrance to an emergency department.

  • Outdoors

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  • Living Room

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  • Building

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  • Architecture

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  • Elevator

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Redlands Comm Hospital in Redlands, CA

Information last verified:

350 Terracina Boulevard, Redlands, CA 92373

For more information about senior living options: (844) 490-3973

3.2 from 110 reviews
5 stars
50
4 stars
7
3 stars
7
2 stars
8
1 stars
38

Overall Review of Redlands Comm Hospital

Pros

  • pro Dr. Kumar is regarded as one of the best doctors to treat her, with clear and transparent explanations.
  • pro The NICU nurses and respiratory specialists are incredible and took great care of the baby for two weeks.
  • pro The labor and delivery team demonstrated compassion and kindness, especially Valarie and Elissa.
  • pro The NICU team was amazing, keeping the family informed and involved in the care.
  • pro The hospital staff are knowledgeable, thorough, and caring, delivering quality care.
  • pro The ER is described as attentive and thorough, with skilled surgeons and timely procedures when needed.
  • pro Parking lot staff provided exceptional, compassionate assistance to patients.
  • pro The hospital is beautiful, clean, well organized, with a great atmosphere and friendly staff.

Cons

  • pro The ER leaves patients waiting for hours with no updates or guidance.
  • pro Staff use fear-based warnings about life-threatening complications that never materialize.
  • pro Post-surgery communications are nonexistent, leaving families in the dark about their loved ones.
  • pro Front-desk staff are rude and unprofessional, often laughing at patients.
  • pro The hospital is described as greedy and incompetent, a joke about America’s healthcare system.
  • pro Getting essential imaging requires patients to raise hell to be seen.
  • pro There are frequent, lengthy ER waits with little or no updates from doctors or nurses.
  • pro Some doctors are unprofessional or dismissive, denying pain meds and pressuring discharge.
  • pro The observation floor and NICU have outdated facilities and staff who can be loud or disrespectful.

Review

Redlands Community Hospital is best suited for families and patients who prioritize obstetric and neonatal care, interventional procedures, and a locally accessible option with a track record of skilled specialists in certain departments. For someone planning a birth or a NICU stay, the hospital has earned consistent praise for the team in labor and delivery and for neonatal care, with multiple accounts describing compassionate, competent nurses and physicians who communicate well when circumstances allow. Those needing advanced IR procedures or hip and other joint surgeries may also find reliable technical competence and steady post-operative care. In short, this community hospital excels when obstetric-neonatal and interventional surgical needs are front and center, and when proximity and a familiar local team matter more than uninterrupted, uniformly stellar ER service.

What may want to push families toward alternatives are the repeated, strongly articulated concerns about the emergency department experience. A substantial share of reviews paints the ER as slow, with long waits, limited updates, and inconsistent communication between triage, nurses, and physicians. Several accounts recount moments of feeling neglected, left without pain relief, or lacking clear information about tests and results. The pattern is not universal, some patients praise prompt attention and thorough care, but the weight of the negative encounters is hard to ignore for anyone considering this hospital as a primary ER option. For families that cannot tolerate ambiguity, delays, or shaky handoffs, a larger or more consistently staffed facility may be worth evaluating.

The major pros in this community hospital ecosystem often offset the most troubling cons when the patient’s needs align with the hospital’s strengths. The NICU and L&D experiences, in particular, are repeatedly described as exemplary, with well-coordinated teams, compassionate bedside manner, and careful handling of complex deliveries. In the OR and post-operative phases, several patients credit surgeons and nurses with clear explanations and steady, attentive care. The interventional radiology suite and related surgical pathways are cited as reliable and technically proficient. When these elements come into play, the hospital can deliver excellent outcomes and a sense of reassurance that serious conditions are being managed by experienced professionals. The contrast between a strong obstetric-neonatal team and a fragile ER flow explains why outcomes in one area can feel markedly different from another.

Department-by-department, the picture becomes nuanced but informative. The NICU and maternity services are repeatedly thanked for warmth, professionalism, and competence, often in the same breath as praise for specific nurses and physicians who made a difficult experience more bearable. By contrast, the ED is where the most persistent criticisms appear: reports of long waits, missed or delayed orders, and a sense of disconnection between care teams and waiting families. Radiology and some ancillary services sometimes suffer from scheduling or communication gaps, and patients frequently flag difficult experiences around discharge or follow-up, especially related to test results and portal access. Yet the hospital is also praised for patient-centered moments, staff going the extra mile on a good day, clean facilities, and strong teamwork on units where care hinges on consistent, compassionate human contact.

For families weighing next steps, several practical considerations emerge. If obstetric care is a goal, verify that the maternity team, NICU, and anesthesia are aligned with the expectations for birth plans, pain management, and post-partum support. If ER visits are anticipated, prepare for possible delays and establish a clear point of contact within the hospital’s team, ideally someone who can provide timely updates during a high-stress episode. If testing or procedures are likely, inquire about current wait times, the radiology workflow, and how test results are communicated. For those who rely on digital access, confirm the patient portal’s functionality and the best channels for obtaining records, some reviewers encountered persistent portal issues and unreturned calls. In all cases, it pays to have a family member or advocate who can stay with the patient and help navigate communications.

The bottom-line verdict is decisive. Redlands Community Hospital delivers outstanding obstetric-neonatal and selective surgical care, with a proven track record in NICU outcomes and a cadre of dedicated clinicians in those settings. However, for general ER reliability and consistently seamless communication across all services, the hospital’s record is mixed and weighted by unit. Families that can tolerate variability in the ER and place a premium on access to exceptional maternity and interventional care will find a strong, locally anchored partner here. Those whose top criteria include rapid ER triage, flawless updates, and uniformly high bedside courtesy across every department should seriously compare alternatives in the region. In the end, the right choice hinges on matching the care you most value with the hospital’s clearest strengths while building contingencies for the areas that do not meet the same standard.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (23 miles away) Ontario International (23 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Redlands Comm Hospital in Redlands, CA offers a comfortable and convenient assisted living community for seniors. The community is fully furnished with amenities such as a dining room, garden, outdoor space, telephone, and Wi-Fi/high-speed internet access. Housekeeping services are provided to ensure a tidy and clean living environment.

Residents at Redlands Comm Hospital receive personalized care services to assist with their daily activities. Trained staff are available to provide assistance with bathing, dressing, and transfers. Special dietary restrictions are taken into consideration when preparing meals, including diabetes diets. Medication management is also available to ensure residents take their prescribed medications correctly.

The community offers a range of activities to keep residents engaged and entertained. Scheduled daily activities provide opportunities for social interaction and mental stimulation. Additionally, there are various amenities nearby for residents to explore and enjoy. With eight cafes, two parks, 11 pharmacies, 20 physicians, 19 restaurants, six places of worship nearby, two theaters nearby, and three hospitals nearby, residents have easy access to a variety of services and entertainment options.

At Redlands Comm Hospital in Redlands, CA seniors can enjoy the benefits of assisted living while maintaining their independence in a comfortable and supportive environment.

Nearby Places of Interest

Located in Redlands, California, this area is a well-equipped and convenient neighborhood for seniors looking for quality healthcare services and amenities. With several physicians' offices, including Garden Pediatrics and Beaver Medical Group, residents have easy access to medical care. There are also pharmacies like CVS and Walmart nearby for prescription needs. Additionally, there are plenty of dining options such as Taco Bell and Thai House Restaurant, as well as cafes like Stell Coffee & Tea Company for socializing with friends. For leisure activities, seniors can visit Leonard Bailey Park or catch a movie at Studio Movie Grill or Mountain Grove 16. Places of worship such as The River Christian Reformed Church and Crosswalk Church offer spiritual fulfillment. Overall, this part of Redlands provides a well-rounded community with various resources for senior living.

Physicians

  • Andrew S Florea (0.1 miles)
  • Garden Pediatrics (0.1 miles)
  • Johnny Arruda, MD (0.1 miles)
  • Beaver Medical Group (0.2 miles)
  • In Your Best Interest Medical Clinic (0.9 miles)
  • Loma Linda University Heart & Surgical Hospital (1.2 miles)
  • Clonch, Thomas J DDS: Thomas J Clonch, DDS (1.5 miles)

Parks

  • Brookside Park (0.7 miles)
  • Leonard Bailey Park (1.5 miles)

Cafes

  • Stell Coffee & Tea Company (0.8 miles)
  • Starbucks (2.1 miles)
  • The Coffee Bean and Tea Leaf (2.1 miles)
  • Starbucks (2.2 miles)
  • Panera Bread (2.2 miles)
  • Starbucks (2.3 miles)
  • Starbucks (2.8 miles)

Pharmacies

  • Lopez, Kristina - Beaver Medical Group (1.8 miles)
  • Ascend Pharmaceuticals (1.8 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (1.9 miles)
  • Walmart Pharmacy (2.2 miles)
  • Mountain View Pharmaceuticals (2.2 miles)
  • Rite Aid (2.3 miles)

Restaurants

  • Taco Bell (1.8 miles)
  • Escape Craft Brewery (1.9 miles)
  • Mr. Taco (1.9 miles)
  • Eating Room (1.9 miles)
  • Thai House Restaurant (1.9 miles)
  • IHOP (2 miles)
  • Aroi Mak Mak (2 miles)

Theaters

  • Studio Movie Grill (1.9 miles)
  • Mountain Grove 16 (2.6 miles)

Places of Worship

  • The River Christian Reformed Church (2.3 miles)
  • Crosswalk Church (2.7 miles)
  • Packinghouse Church (2.8 miles)
  • The Labyrinth At Memorial Chapel. University Of Redlands (3 miles)
  • Trinity Church (3.2 miles)
  • National Association of Seventh Day Adventist Dentists (3.5 miles)
  • Azure Hills Seventh-Day Adventist Church (6 miles)

Hospitals

  • Loma Linda Ambulatory Care Center (2.4 miles)
  • Mountain View Surgery Center (2.6 miles)
  • Jerry L Pettis Memorial (2.7 miles)

Transportation

  • San Bernardino Transit Center (6.8 miles)

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