Redlands Healthcare Center in Redlands, CA
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1620 West Fern Avenue, Redlands, CA 92373
For more information about senior living options: (844) 490-3973
The therapy team was excellent and very helpful in recovery. The staff were attentive, kind, and knowledgeable. The rehabilitation team provided tailored sessions that significantly improved strength and balance. The facility is clean, well-maintained, and creates a welcoming environment. The nurses, social workers, and therapists are caring, professional, and dedicated. The front desk staff, such as Sara, are helpful, friendly, and go above and beyond. The care team works hard to exceed patient and family expectations. Many reviewers would highly recommend Redlands Healthcare Center for top-tier care.
The facility was repeatedly described as understaffed, leading to poor patient care. Staff were frequently described as rude, uncaring, and lacking empathy. Personal belongings were reported stolen, including a wedding band and clothes. Wound care and prevention of bedsores were inadequate, with deterioration noted. Medical oversight was minimal, with doctors visiting only a few times per week and delays in medications. The environment was dirty and smelled of urine, with old equipment. Discharge processes were abrupt, with families left without adequate notice. There were warnings not to use the facility due to mistreatment. Safety concerns included placing contagious patients in the same room and leaving patients unattended. Executives were described as rude and condescending, prioritizing profits over patient well-being.Redlands Healthcare Center is best suited for families whose primary priority is a high-caliber rehabilitation program that can restore mobility and independence quickly after surgery or injury. The reviews consistently applaud the therapy team for their skill, personalization, and tangible progress. Patients arrive unable to walk or stand, and multiple accounts describe being discharged walking with support or able to return home sooner than expected. When rehabilitation is the objective, this center often delivers dramatic gains through tailored sessions, steady encouragement, and a collaborative approach between therapists and the care team.
That said, careful attention is needed for those considering alternatives. For long-term custodial care with steady, round-the-clock nursing oversight and rigorous medication management, other options may offer more consistent guarantees. A substantial portion of reviews flag systemic nursing and communication gaps, with multiple quick-to-complain episodes about delays, misinformation, or inconsistent bedside care. Families that cannot tolerate intermittent responsiveness, frequent discharge-related uncertainties, or reports of staff turnover should evaluate other facilities where oversight and reliable family touchpoints are prioritized. In short, those seeking a serene, highly predictable long-term living environment may want to shop around.
The strongest upside, the rehab program, often reframes the overall experience. The therapy department earns repeated, near-universal praise for individualized regimens that adapt daily to stiffness, pain, and progress. The therapists’ focus on balance, strength, and practical mobility translates into real-world gains, with many residents reporting how sessions translated to safer ambulation and earlier home readiness. This excellence in rehabilitation tends to soften other shortcomings, because families see meaningful, measurable improvement and appreciate the dedicated clinicians who guide recovery. When rehab is the value proposition, the pros can substantially outweigh the cons.
However, the cons are not trivial. Nighttime noise, mixed reports on meals, and occasional concerns about the speed and quality of medical responsiveness create friction for families that must rely on staff for safety and daily coordination. Several reviews describe disorganization around admissions, care planning, and discharge, which can leave families feeling out of the loop during critical transitions. Safety and dignity concerns also appear in some accounts, ranging from missing belongings to episodes of perceived neglect or rushed interactions. In aggregate, these factors can erode confidence, especially for those with loved ones requiring steady monitoring or complex medical needs beyond rehab.
For families navigating a stay here, several practical signals help separate likely positives from potential frustrations. A decisive emphasis on securing a strong rehab pathway is essential, confirm the daily PT/OT schedule, the therapists assigned, and the plan for progress tracking. Proactively request clear, written discharge criteria and a named point of contact who will coordinate with outside providers and home health teams. It is wise to tour with questions about nightly routines, noise controls, and bed-alarm systems, assessing whether the environment supports rest as rigorously as it supports therapy. Ask about medication management practices and incident reporting, and insist on a documented process for communicating changes to the family.
The conclusion rests on alignment between goals and realities. For rehab-driven families, Redlands Healthcare Center often proves transformative, with therapists who inspire confidence and deliver durable improvements. The same strength, however, must be weighed against the recurring cautions about nursing consistency, communication gaps, and discharge logistics. If care needs extend beyond rehabilitation into sustained medical management and a stable living environment, this center can still be a compelling choice, provided a robust family-involved oversight plan is in place and expectations are clearly negotiated up front. In the end, it is a facility that can deliver exceptional rehab outcomes while demanding vigilant engagement from families who want to minimize risk and maximize the likelihood of a smooth transition home.
78 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Redlands Healthcare Center, located in the vibrant city of Redlands, CA, offers a warm and inviting assisted living community for seniors seeking a comfortable and supportive environment. Our center provides a wide range of amenities to enhance the quality of life for our residents.
Our residents can take advantage of various amenities designed to meet their individual needs and preferences. A beauty salon is available for those looking to pamper themselves, while cable or satellite TV ensures entertainment options are readily accessible. Community-operated transportation is provided for ease of mobility, including transportation arranged for non-medical purposes and doctor's appointments. Our computer center allows residents to stay connected with loved ones and engage in online activities. For fitness enthusiasts, a fully equipped fitness room is available to promote an active lifestyle. Our gaming room provides opportunities for social interaction and friendly competition. Residents can also enjoy outdoor spaces such as gardens and other outdoor recreational areas.
Our dining experience is restaurant-style with special attention given to dietary restrictions, ensuring that all residents receive nutritious meals tailored to their needs. Housekeeping services are provided to keep living spaces clean and comfortable, while move-in coordination assists new residents throughout their transition.
Professional care services are available around the clock to ensure the safety and well-being of our residents. A 24-hour call system guarantees immediate assistance if needed, while 24-hour supervision offers peace of mind for both residents and their families. Assistance with daily activities such as bathing, dressing, and transfers is provided by our dedicated staff members.
Our team understands the importance of proper medication management and offers support in this area as well as diabetes diets when necessary. Mental wellness programs aim to promote emotional well-being among residents.
At Redlands Healthcare Center, we also value enriching experiences beyond our community walls. Planned day trips provide opportunities for exploration and enjoyment outside the facility, while resident-run activities foster camaraderie within our close-knit community.
Conveniently located nearby are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures easy access to a variety of resources and recreational options for our residents.
With a focus on providing personalized care in a comfortable setting, Redlands Healthcare Center is committed to promoting the well-being and happiness of our residents. Come join our family-like community where you can relax, engage, and thrive.
Redlands Healthcare Center is located at 1620 West Fern Avenue, Redlands, CA 92373 in San Bernardino County, California
Redlands Healthcare Center on seniors.fyi includes 5 photos including images showing interior, decor, bedroom, bathroom, dining, windows, massage room, spa, and more.
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