Redlands Healthcare Center in Redlands, CA

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Redlands Healthcare Center in Redlands, CA

1620 West Fern Avenue, Redlands, CA 92373

For more information about senior living options: (844) 490-3973

4 from 88 reviews
5 stars
62
4 stars
4
3 stars
2
2 stars
1
1 stars
19

Skilled Nursing Facility

Overall Review of Redlands Healthcare Center

Pros

  • pro The rehabilitation team is highly praised for their dedication and effectiveness.
  • pro Jasmine, Jared, Nay, Christian, Ailene, Jarmaine, and Perry are celebrated for their helpful rehab work.
  • pro The physical therapy team demonstrates strong concern for patients' recovery.
  • pro Nay consistently creates activities that help break the monotony of therapy and support progress.
  • pro The staff are described as professional, caring, and compassionate.
  • pro The PT department is top-notch, helping patients regain walking and strength.
  • pro Redlands Healthcare Center is a phenomenal facility with excellent care and support.
  • pro Jesse Naputi is highlighted as a top-level professional who coordinates care and communication.
  • pro Sara at the front desk is helpful and uplifting.
  • pro The facility is clean, well-maintained, and welcoming.
  • pro The nurses and CNAs are described as kind, knowledgeable, and dedicated.

Cons

  • pro The facility was described as noisy at night because residents and some staff spoke loudly, disrupting sleep.
  • pro Getting medical care was reported to take much longer than it should, with patients sometimes having to beg for Tylenol.
  • pro The nursing staff were criticized as rude and uncaring toward patients.
  • pro The facility appeared run-down and poorly cleaned, with odors of urine reported at times.
  • pro There were claims of medication errors or the withholding of prescribed medications.
  • pro Staff were overworked and understaffed, leading to delays and lapses in care.
  • pro The food was described as bland or unpalatable, occasionally repulsive.
  • pro Visiting rules were sometimes invented or inconsistently applied, and family communication was poor.
  • pro Some reviewers alleged instances of mistreatment or patients being yelled at.
  • pro Personal belongings were reportedly stolen or not properly safeguarded.
  • pro Multiple reviews cautioned against sending loved ones to this facility due to safety and care concerns.
  • pro There were strong assertions that the facility is not a good care center and that patients deteriorate there.

Review

Redlands Healthcare Center is best suited for seniors who need intensive rehabilitation and a clear path back to independence, especially after surgery or acute illness. The facility earns its strongest credibility from the rehabilitation team, where physical and occupational therapy routinely produce tangible gains. Patients arrive unable to ambulate or with significant debility and depart with walking, balance, or daily-living gains that make returning home feasible. The CNAs and aides, when aligned with the therapists, carry a steady, caring presence that families repeatedly cite as a core strength of the stay.

Those weighing alternatives should consider a few realities. For families prioritizing uninterrupted nursing oversight, predictable medication management, and a consistently quiet, clean environment, Redlands can feel hit-or-miss. Several reviews flag understaffing, variability in nursing attentiveness, and communication gaps between the clinical teams and families. There are also persistent concerns about patient belongings and discharge logistics. In short, if 24/7 medical surveillance and near-perfect operational hygiene are non-negotiables, it's prudent to explore other facilities or insist on a very specific care plan and staffing commitments before admission.

The key pros - exceptional rehabilitation, earnest staff engagement, and reliable social-work support - often offset the main drawbacks for the right candidate. The PT and OT teams are repeatedly described as knowledgeable, encouraging, and relentlessly focused on functional return. Families praise therapists who tailor exercises, keep routines engaging, and accelerate progress, sometimes enabling a quick return home. The broader care ecosystem - nursing, dietary services, and social work - receives frequent commendation for professionalism, communication, and responsiveness. When progress is real and visible, the positives heavily tilt the decision toward choosing Redlands for rehab-focused recoveries.

On the caveat side, the facility's inconsistencies can undermine the otherwise strong rehab trajectory. Nighttime noise and variable perceived attentiveness from nursing staff can disrupt sleep and comfort, and some reviews point to delays in addressing medical needs or medication questions. The dining experience ranges from balanced, palatable meals to reports of bland or lukewarm offerings, suggesting dietary satisfaction may hinge on individual preferences and dining staff consistency. More troubling are accounts of disorganization around belongings, abrupt discharge conversations, and occasional allegations of miscommunication or perceived neglect. These factors remind families that the tempo of a stay can swing with staffing and leadership nuance.

Operational vitality matters here. The care model works best when families engage actively in care planning and discharge logistics. Several reviews highlight standout admissions and social-work support that can de-escalate family anxiety and streamline transitions to home or to an ongoing home-health plan. Front-desk personnel and therapy schedulers often anchor positive experiences, while the rehab team's camaraderie and patient-centered approach help residents push through setbacks. Prospective residents should demand transparent care plans, clear escalation channels, and a firm understanding of who handles wound care, medication reconciliation, and infection control on nights and weekends.

In the final calculus, Redlands Healthcare Center delivers compelling rehabilitation value for seniors whose primary goal is to regain mobility and independence with a dedicated therapy team backing the effort. The strongest warning signs appear when nursing oversight is inconsistent, when discharges feel abrupt, or when the environment seems poorly maintained or insufficiently monitored. For families that can be hands-on, insist on a written care plan with explicit staffing assurances, request to meet the therapy and nursing leads, and assess how the center handles medication management and personal belongings. If these safeguards are in place, Redlands offers a credible, even exceptional, pathway back to home life; if not, explore alternatives where daily operations and oversight align more consistently with expectations for dignity, safety, and reliability.

Features

Housing

  • 78 resident community capacity 78 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (23 miles away) Ontario International (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Redlands Healthcare Center, located in the vibrant city of Redlands, CA, offers a warm and inviting assisted living community for seniors seeking a comfortable and supportive environment. Our center provides a wide range of amenities to enhance the quality of life for our residents.

Our residents can take advantage of various amenities designed to meet their individual needs and preferences. A beauty salon is available for those looking to pamper themselves, while cable or satellite TV ensures entertainment options are readily accessible. Community-operated transportation is provided for ease of mobility, including transportation arranged for non-medical purposes and doctor's appointments. Our computer center allows residents to stay connected with loved ones and engage in online activities. For fitness enthusiasts, a fully equipped fitness room is available to promote an active lifestyle. Our gaming room provides opportunities for social interaction and friendly competition. Residents can also enjoy outdoor spaces such as gardens and other outdoor recreational areas.

Our dining experience is restaurant-style with special attention given to dietary restrictions, ensuring that all residents receive nutritious meals tailored to their needs. Housekeeping services are provided to keep living spaces clean and comfortable, while move-in coordination assists new residents throughout their transition.

Professional care services are available around the clock to ensure the safety and well-being of our residents. A 24-hour call system guarantees immediate assistance if needed, while 24-hour supervision offers peace of mind for both residents and their families. Assistance with daily activities such as bathing, dressing, and transfers is provided by our dedicated staff members.

Our team understands the importance of proper medication management and offers support in this area as well as diabetes diets when necessary. Mental wellness programs aim to promote emotional well-being among residents.

At Redlands Healthcare Center, we also value enriching experiences beyond our community walls. Planned day trips provide opportunities for exploration and enjoyment outside the facility, while resident-run activities foster camaraderie within our close-knit community.

Conveniently located nearby are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures easy access to a variety of resources and recreational options for our residents.

With a focus on providing personalized care in a comfortable setting, Redlands Healthcare Center is committed to promoting the well-being and happiness of our residents. Come join our family-like community where you can relax, engage, and thrive.

Nearby Places of Interest

Physicians

  • Johnny Arruda, MD (0.1 miles)
  • Andrew S Florea (0.1 miles)
  • Garden Pediatrics (0.1 miles)
  • Beaver Medical Group (0.2 miles)
  • In Your Best Interest Medical Clinic (0.8 miles)
  • Loma Linda University Heart & Surgical Hospital (1.3 miles)
  • Clonch, Thomas J DDS: Thomas J Clonch, DDS (1.4 miles)

Parks

  • Brookside Park (0.7 miles)
  • Leonard Bailey Park (1.6 miles)

Cafes

  • Stell Coffee & Tea Company (0.7 miles)
  • Starbucks (2 miles)
  • The Coffee Bean and Tea Leaf (2 miles)
  • Panera Bread (2 miles)
  • Starbucks (2 miles)
  • Starbucks (2.2 miles)
  • Starbucks (2.7 miles)

Pharmacies

  • Lopez, Kristina - Beaver Medical Group (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • Ascend Pharmaceuticals (1.8 miles)
  • Walmart Pharmacy (2.3 miles)
  • Mountain View Pharmaceuticals (2.4 miles)
  • Rite Aid (2.4 miles)

Restaurants

  • Taco Bell (1.7 miles)
  • Eating Room (1.8 miles)
  • Mr. Taco (1.8 miles)
  • Escape Craft Brewery (1.9 miles)
  • Aroi Mak Mak (1.9 miles)
  • September’s Taproom & Eatery (1.9 miles)
  • IHOP (1.9 miles)

Theaters

  • Studio Movie Grill (1.8 miles)
  • Mountain Grove 16 (2.5 miles)

Places of Worship

  • The River Christian Reformed Church (2.1 miles)
  • Packinghouse Church (2.7 miles)
  • Crosswalk Church (2.8 miles)
  • The Labyrinth At Memorial Chapel. University Of Redlands (2.9 miles)
  • Trinity Church (3 miles)
  • National Association of Seventh Day Adventist Dentists (3.6 miles)
  • Azure Hills Seventh-Day Adventist Church (6.2 miles)

Hospitals

  • Loma Linda Ambulatory Care Center (2.4 miles)
  • Mountain View Surgery Center (2.7 miles)
  • Jerry L Pettis Memorial (2.8 miles)

Transportation

  • San Bernardino Transit Center (6.9 miles)

Frequently Asked Questions

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