Redlands Healthcare Center

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Redlands Healthcare Center

1620 West Fern Avenue, Redlands, CA 92373

For more information about senior living options: (844) 490-3973

3.5 from 4 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Redlands Healthcare Center is noted for being friendly and attentive to patients' needs.
  • pro Patients receive quality physical therapy that they seem to enjoy, contributing to their well-being.
  • pro The facility maintains high standards of cleanliness, creating a pleasant environment for residents and visitors.
  • pro Many family members appreciate the food provided at the facility, with some residents expressing satisfaction with their meals.
  • pro The facility offers various activities such as bingo, movies, and bible studies, which enhance socialization among patients.
  • pro Family members are involved in care plan meetings, allowing them to participate in their loved ones' care and express any concerns.
  • pro There is communal encouragement for patients to socialize while enjoying their meals in the dining room.
  • pro The presence of thank-you letters on display from families indicates a positive reputation within the community.

Cons

  • pro The interaction with leadership staff and the social worker was described as horrible, lacking empathy and respect for both patients and family members.
  • pro Medications were cut back without proper communication, leading to concerns about patient care.
  • pro The staff made up explanations for medication discrepancies instead of providing clear answers.
  • pro Visiting hours and guest limitations seemed arbitrary, causing frustration for family members.
  • pro A contagious patient was brought into a shared room without proper disclosure, creating a traumatic experience for the family's loved one.
  • pro Despite some positive aspects, the second facility appeared disorganized compared to expectations.

Review

Redlands Healthcare Center has garnered mixed reviews from families who have entrusted their loved ones to its care. Overall, the facility appears to exhibit a blend of commendable service and significant areas needing improvement. Many reviewers emphasize the friendliness of the staff and the quality of care provided, particularly highlighting the physical therapy services available for residents. One reviewer expressed satisfaction, stating that their husband received attentive care in a clean environment where he was comfortable and enjoyed his meals—a notable point considering his pickiness about food.

The positive impressions of Redlands Healthcare Center are further bolstered by mentions of cleanliness and organization within the facility. Several reviewers admired how well-maintained the premises were; they noted that throughout their visits, they never encountered an unclean area or unpleasant odors. The staff's commitment to sanitation appeared consistent, which is crucial in a healthcare setting where infection control is paramount. Furthermore, family members described various amenities such as bingo games, movie nights, Bible studies, and even a beauty salon that help create an engaging social atmosphere for residents.

However, not all feedback was favorable. Some families experienced distressing interactions with leadership staff and social workers at Redlands Healthcare Center. A critical review pointed out a severe lack of empathy and respect from certain staff members when addressing concerns regarding patient care. Families felt unsupported when it came to vital issues surrounding medication management; one reviewer noted discrepancies in prescribed medications that remained unresolved until they voiced their concerns three days later. This kind of neglect caused significant worry among family members who believed that basic standards should be upheld in caring for their loved ones.

Other complaints included arbitrary rules surrounding visiting hours and guest restrictions—policies that seemed inconsistent or poorly communicated according to some visitors’ experiences. This added another layer of frustration for families attempting to maintain contact with their loved ones during challenging times. An alarming incident was also recounted involving the placement of a contagious patient in close proximity to another resident with prior medical conditions—an experience deemed traumatic by family members who felt inadequate attention was given to health protocols.

In contrast to these unsettling experiences highlighted by some families, others found solace in witnessing how much enjoyment their loved ones derived from activities offered at Redlands Healthcare Center—even after transfers between facilities within its network. One reviewer shared observations about organized activities such as bingo games and access to outdoor spaces that encouraged social interaction among residents—a vital aspect contributing positively to emotional well-being.

Despite conflicting experiences reported by different families, it is clear that Redlands Healthcare Center holds potential as a skilled nursing facility dedicated to patient dignity and engagement through social opportunities and personal care plans involving family input. The encouragement for patients to participate actively in meal settings while also being able to move freely around the common areas reflects an understanding of both mobility needs and socialization importance within rehabilitative environments. While there are certainly areas requiring urgent attention—particularly concerning communication between staff and patient advocates—there remains an appreciation for many aspects of care at this facility as echoed by several satisfied families amidst more troubling narratives concerning accountability from leadership personnel.

Features

Housing

  • 78 resident community capacity 78 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (23 miles away) Ontario International (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Redlands Healthcare Center, located in the vibrant city of Redlands, CA, offers a warm and inviting assisted living community for seniors seeking a comfortable and supportive environment. Our center provides a wide range of amenities to enhance the quality of life for our residents.

Our residents can take advantage of various amenities designed to meet their individual needs and preferences. A beauty salon is available for those looking to pamper themselves, while cable or satellite TV ensures entertainment options are readily accessible. Community-operated transportation is provided for ease of mobility, including transportation arranged for non-medical purposes and doctor's appointments. Our computer center allows residents to stay connected with loved ones and engage in online activities. For fitness enthusiasts, a fully equipped fitness room is available to promote an active lifestyle. Our gaming room provides opportunities for social interaction and friendly competition. Residents can also enjoy outdoor spaces such as gardens and other outdoor recreational areas.

Our dining experience is restaurant-style with special attention given to dietary restrictions, ensuring that all residents receive nutritious meals tailored to their needs. Housekeeping services are provided to keep living spaces clean and comfortable, while move-in coordination assists new residents throughout their transition.

Professional care services are available around the clock to ensure the safety and well-being of our residents. A 24-hour call system guarantees immediate assistance if needed, while 24-hour supervision offers peace of mind for both residents and their families. Assistance with daily activities such as bathing, dressing, and transfers is provided by our dedicated staff members.

Our team understands the importance of proper medication management and offers support in this area as well as diabetes diets when necessary. Mental wellness programs aim to promote emotional well-being among residents.

At Redlands Healthcare Center, we also value enriching experiences beyond our community walls. Planned day trips provide opportunities for exploration and enjoyment outside the facility, while resident-run activities foster camaraderie within our close-knit community.

Conveniently located nearby are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures easy access to a variety of resources and recreational options for our residents.

With a focus on providing personalized care in a comfortable setting, Redlands Healthcare Center is committed to promoting the well-being and happiness of our residents. Come join our family-like community where you can relax, engage, and thrive.

Nearby Places of Interest

Physicians

  • Johnny Arruda, MD (0.1 miles)
  • Andrew S Florea (0.1 miles)
  • Garden Pediatrics (0.1 miles)
  • Beaver Medical Group (0.2 miles)
  • In Your Best Interest Medical Clinic (0.8 miles)
  • Loma Linda University Heart & Surgical Hospital (1.3 miles)
  • Clonch, Thomas J DDS: Thomas J Clonch, DDS (1.4 miles)

Parks

  • Brookside Park (0.7 miles)
  • Leonard Bailey Park (1.6 miles)

Cafes

  • Stell Coffee & Tea Company (0.7 miles)
  • Starbucks (2 miles)
  • The Coffee Bean and Tea Leaf (2 miles)
  • Panera Bread (2 miles)
  • Starbucks (2 miles)
  • Starbucks (2.2 miles)
  • Starbucks (2.7 miles)

Pharmacies

  • Lopez, Kristina - Beaver Medical Group (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • Ascend Pharmaceuticals (1.8 miles)
  • Walmart Pharmacy (2.3 miles)
  • Mountain View Pharmaceuticals (2.4 miles)
  • Rite Aid (2.4 miles)

Restaurants

  • Taco Bell (1.7 miles)
  • Eating Room (1.8 miles)
  • Mr. Taco (1.8 miles)
  • Escape Craft Brewery (1.9 miles)
  • Aroi Mak Mak (1.9 miles)
  • September’s Taproom & Eatery (1.9 miles)
  • IHOP (1.9 miles)

Theaters

  • Studio Movie Grill (1.8 miles)
  • Mountain Grove 16 (2.5 miles)

Places of Worship

  • The River Christian Reformed Church (2.1 miles)
  • Packinghouse Church (2.7 miles)
  • Crosswalk Church (2.8 miles)
  • The Labyrinth At Memorial Chapel. University Of Redlands (2.9 miles)
  • Trinity Church (3 miles)
  • National Association of Seventh Day Adventist Dentists (3.6 miles)
  • Azure Hills Seventh-Day Adventist Church (6.2 miles)

Hospitals

  • Loma Linda Ambulatory Care Center (2.4 miles)
  • Mountain View Surgery Center (2.7 miles)
  • Jerry L Pettis Memorial (2.8 miles)

Transportation

  • San Bernardino Transit Center (6.9 miles)

Frequently Asked Questions

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