Summerfield Memory Care Of Redlands

Pros

• The staff at Summerfield of Redlands is described as friendly, supportive, and warm, providing a welcoming environment for residents and their families.
• The facility is praised for its cleanliness and beautiful layout, with ample outdoor spaces for residents to enjoy.
• Many reviews commend the variety of engaging activities offered to the residents, fostering socialization and participation.
• Residents receive good-quality food that is well-prepared and appreciated by those living there.
• The move-in process is noted to be smooth and easy, with helpful staff guiding families through the transition.
• Overall experiences at Summerfield are characterized as positive, with several reviewers expressing confidence that their loved ones are well cared for in a loving environment.
• Families have noticed improved communication efforts from the staff regarding resident care and activities provided.
• Several reviewers highlight specific staff members who have positively impacted their loved ones' experiences with their kindness and dedication.

Cons

• The staff at Summerfield of Redlands are very nice, but they are understaffed and unable to meet the needs of all residents consistently.
• There were complaints about the new nurse being cranky and quick to transfer residents to the ER without proper assessment.
• The food has been described as bland and standard, with limited variety and options for meals.
• Activities for residents with mild to moderate dementia are inconsistent, despite expectations of regular outings and engagement.
• Some residents have felt that communication from the staff is lacking, especially regarding changes in medication management or policies.
• There have been reports of difficulty in finding caregivers when needed, indicating a potential staffing issue.
• Several reviews mention high turnover rates among staff and recent management changes leading to concerns about care continuity.
• A specific review described the feeling within the facility as confining due to locked doors, which may not suit all residents’ needs.

Review

Summerfield of Redlands has garnered a mixed, yet generally positive reputation among families seeking memory care for their loved ones. Reviewers frequently highlight the quality of care provided by the staff, emphasizing their friendliness and support for both residents and their families. Many families express gratitude for the kindness shown toward their relatives, noting that the staff is dedicated to meeting the diverse needs of residents. However, there is a common thread in several reviews regarding understaffing issues, which can lead to challenges in delivering timely care when needed. Families appreciate the staff's efforts but often feel that more personnel would significantly enhance the level of attention given to residents.

While many appreciate the cleanliness and layout of Summerfield’s facilities, some reviews point out concerns about activities tailored for residents with milder forms of dementia. Although there are scheduled activities, families have noted inconsistencies and limitations in engagement options available for those who could benefit from more stimulating experiences. Some family members were led to believe that outings and diverse activities were part of what the facility offered; however, they found these offerings to be sporadic at best. This sentiment underscores an area where improvements could be beneficial for enhancing resident enjoyment and social interaction.

The dining experience at Summerfield often receives average ratings as well. Several reviews describe the food as bland or standard—often just sandwiches served at lunch and dinner—which fails to excite some residents' palates. Despite this criticism, many families are appreciative of how well-loved their relatives feel due to the warmth displayed by most staff members. Residents appear to be treated with compassion, making it easier for family members to trust that their loved ones are receiving care that prioritizes emotional support alongside physical needs.

Communication between facility staff and families has been highlighted positively in numerous reviews, although some concerns have been raised about transparency regarding operational changes—such as pharmacy switches—that affected medication delivery without prior notice. These experiences leave some family members feeling misled or inadequately informed during crucial moments. Furthermore, issues surrounding staffing turnover have surfaced among reviews; families noted that frequent changes in management could disrupt consistency in caregiving quality.

One particularly notable aspect mentioned across various testimonials is how well-adjusted many residents become after transitioning into Summerfield's care environment. Families report noticeable improvement in mood and socialization among loved ones within weeks of moving into this community; such anecdotes resonate deeply with prospective clients who seek assurance regarding their decision-making process related to senior living arrangements. The combination of attentive older adult training along with engaging programs reportedly contributes positively to creating a nurturing atmosphere conducive both physically and emotionally.

Despite being labeled "the best" by some compared to other facilities visited during initial searches for memory care options—highlighting its overall attractiveness—the inconsistent staffing levels prompted by overwhelming demand remain a substantial concern throughout these evaluations. In summary, while reviewers recognize Summerfield's capability in many areas—including responsiveness from caregivers—they also stress room for growth regarding staffing adequacy, variety within activities offered based on cognitive ability levels among residents, and overall communication practices between management teams and family stakeholders alike—all pieces crucially interwoven into providing exemplary memory care services within any esteemed community.

This area of Redlands, California offers a variety of amenities and services that cater to the needs of seniors. With several physicians and medical clinics located within close proximity, residents have easy access to healthcare services. Additionally, there are pharmacies nearby for convenient medication pickup. There are also plenty of dining options, including cafes and restaurants offering a diverse range of cuisines. Nearby parks provide opportunities for outdoor recreation and relaxation. Places of worship are also easily accessible for those seeking spiritual fulfillment. For entertainment, there are theaters within a short drive where seniors can enjoy movies and live performances. Overall, this part of Redlands provides a well-rounded community with essential resources for senior living.

Physicians

• In Your Best Interest Medical Clinic (0.3 miles)
• Beaver Medical Group (0.5 miles)
• Johnny Arruda, MD (0.5 miles)
• Garden Pediatrics (0.5 miles)
• Andrew S Florea (0.5 miles)
• Clonch, Thomas J DDS: Thomas J Clonch, DDS (1 miles)
• Loma Linda University Heart & Surgical Hospital (1.1 miles)

Cafes

• Stell Coffee & Tea Company (0.3 miles)
• Starbucks (1.6 miles)
• The Coffee Bean and Tea Leaf (1.6 miles)
• Starbucks (1.7 miles)
• Starbucks (1.7 miles)
• Panera Bread (1.8 miles)
• Starbucks (2.6 miles)

Parks

• Brookside Park (0.4 miles)
• Leonard Bailey Park (1.6 miles)

Restaurants

• Taco Bell (1.2 miles)
• Mr. Taco (1.3 miles)
• IHOP (1.4 miles)
• Escape Craft Brewery (1.4 miles)
• Eating Room (1.4 miles)
• Thai House Restaurant (1.5 miles)
• Aroi Mak Mak (1.5 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Ascend Pharmaceuticals (1.3 miles)
• Lopez, Kristina - Beaver Medical Group (1.4 miles)
• Mountain View Pharmaceuticals (2.3 miles)
• Walmart Pharmacy (2.3 miles)
• Rite Aid (2.3 miles)

Theaters

• Studio Movie Grill (1.3 miles)
• Mountain Grove 16 (2 miles)
• Regal San Bernardino & RPX (6.8 miles)

Places of Worship

• The River Christian Reformed Church (2 miles)
• Packinghouse Church (2.2 miles)
• Crosswalk Church (2.5 miles)
• The Labyrinth At Memorial Chapel. University Of Redlands (2.5 miles)
• Trinity Church (3 miles)
• National Association of Seventh Day Adventist Dentists (3.6 miles)
• Azure Hills Seventh-Day Adventist Church (6.2 miles)

Hospitals

• Loma Linda Ambulatory Care Center (2.2 miles)
• Mountain View Surgery Center (2.4 miles)
• Jerry L Pettis Memorial (2.7 miles)

Transportation

• San Bernardino Transit Center (6.6 miles)