Independence Assistance Inc

Save
Independence Assistance Inc

Independence Assistance Inc

278 Tennessee Unit 3, Redlands, CA 92373

For more information about senior living options: (844) 490-3973

3.1 from 8 reviews
5 stars
2
4 stars
2
3 stars
1
2 stars
1
1 stars
2

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Independence Assistance Inc

    Overall Review

    Pros

    • pro The caregiver that came out to the house was wonderful, helped with cooking and shopping, and went above and beyond.
    • pro The set up of the service is fabulous, with caregivers available during the week and on weekends. The reviewer is very happy with the service and has no complaints.
    • pro The reviewer is very pleased with the company and the caregiver.
    • pro The agency owners were kind and friendly, providing a decent experience overall.
    • pro The staff that has come in is very friendly and helpful with the reviewer's mother. They would recommend this agency to others.

    Cons

    • pro The company has unprofessional and inadequate management.
    • pro The communication skills of the company are poor and do not meet client or caregiver standards.
    • pro There were issues with the manager not properly explaining the terms of the service contract to the customer.
    • pro The customer had difficulty getting out of the contract despite not receiving the necessary care.
    • pro Some caregivers provided by the agency were not good at following instructions and did things their own way.
    • pro The customer was not satisfied with the care givers provided by the agency and would not recommend it.
    • pro There were instances where the customer had to remind caregivers about tasks they needed to do.
    • pro The agency failed to provide a refund for unused services as promised, causing problems for the customer.

    Review

    In the world of home care agencies, there are bound to be varying opinions and experiences. This is certainly evident in the reviews of one particular company that has received mixed feedback from its clients. While some have expressed satisfaction with the service and caregivers provided, others have had less than positive encounters.

    One reviewer portrays their experience with this company as abysmal. They criticize the unprofessionalism displayed by management and highlight a lack of integrity throughout the organization. According to them, communication skills are lacking both in relation to clients and caregivers. This negative assessment seems to stem from an overall sense of disappointment and frustration.

    On the other hand, there are individuals who speak highly of their caregiver's performance. In fact, one reviewer goes so far as to describe their caregiver as wonderful. This individual was grateful for the assistance provided with cooking, shopping, and companionship. They were impressed by the caregiver's work ethic and willingness to go above and beyond.

    However, not everything was smooth sailing for this reviewer. They express dissatisfaction with how the contract was handled by management. It appears that they felt excluded from the decision-making process when their father was asked to sign a contract without their full understanding or agreement. Despite raising concerns about inadequate care, they had difficulty terminating the contract.

    In contrast, another client rates this home care agency highly, giving it a perfect score of 5 out of 5. Their experience has been nothing short of fabulous, thanks to the setup provided by this agency. With one caregiver assigned during weekdays and another on weekends, they are more than pleased with the service received.

    Similarly, another satisfied client commends both the company and their caregiver for an overall positive experience. The level of satisfaction expressed here suggests that both parties went above and beyond expectations.

    Unfortunately, not all clients share such positive sentiments about this agency's services. One person expresses dissatisfaction with their husband's comfort level around caregivers employed by this company. Additionally, they felt that the caregivers were not adept at following instructions and often disregarded their requests. Based on these experiences, they do not recommend this agency.

    Another client's encounter with this home care agency is described as decent. While they had good care givers, there were instances where reminders were necessary to ensure tasks were completed. Despite these minor inconveniences, the agency owners are commended for their kindness and friendliness.

    Lastly, a reviewer recounts a frustrating experience with this company. They were promised a refund for services not rendered due to scheduling conflicts, but have yet to receive it. These ongoing issues have made obtaining their refund a considerable challenge.

    In conclusion, it is clear that opinions about this particular home care agency are divided. While some clients rave about the caregivers and service provided, others experienced dissatisfaction with management and encountered difficulties in resolving problems. It is crucial for potential clients to conduct thorough research and ask relevant questions when considering such services to ensure their needs are met effectively and efficiently.

    Description

    Independence Assistance Inc is an assisted living community located in the picturesque city of Redlands, CA. Our community offers a serene and welcoming environment for seniors seeking a supportive and enriching lifestyle.

    Situated conveniently near various amenities, Independence Assistance Inc ensures that residents have easy access to essential services. With 8 cafes nearby, residents can enjoy socializing over a cup of coffee or savoring delicious pastries in charming settings. The presence of 2 parks nearby provides opportunities for leisurely strolls, picnics, and enjoying nature's beauty.

    Healthcare needs are well taken care of, with 13 pharmacies available in close proximity. This ensures that medication management and prompt prescription refills are easily accessible to our residents. Additionally, having 21 physicians nearby allows for convenient access to comprehensive healthcare services and specialized medical consultations.

    At Independence Assistance Inc, we understand the importance of dining options and culinary variety. With 22 restaurants nearby, residents have a fantastic selection of eateries to satisfy their taste buds and indulge in diverse cuisines.

    Spiritual well-being is also prioritized at our community as we have 6 places of worship nearby, ensuring that residents can continue practicing their faith and connecting with their respective religious communities.

    For entertainment and cultural experiences, our location boasts 2 theaters nearby where residents can enjoy live performances or catch the latest movies on the big screen.

    Lastly, safety and peace of mind are paramount in our community. With 3 hospitals nearby, residents can rest assured knowing that emergency medical care is readily available if needed.

    At Independence Assistance Inc, we strive to create an inclusive and supportive environment where seniors can embrace independence while receiving personalized care when required. Come join us as we provide a fulfilling and engaging lifestyle within this vibrant community in Redlands, CA.

    Nearby Places of Interest

    This area of Redlands, California offers a convenient and diverse range of amenities for seniors looking to settle in the neighborhood. With multiple physicians, pharmacies, and medical centers in close vicinity, residents have easy access to healthcare services. Additionally, there are various dining options, cafes, and a few theaters for entertainment and socializing. The presence of parks provides opportunities for outdoor activities and relaxation. Places of worship are also nearby for spiritual nourishment. For those who rely on public transportation, the San Bernardino Transit Center is within reach. Overall, this part of Redlands presents a well-rounded community with essential services that cater to the needs of seniors looking for a comfortable and convenient living environment.

    Physicians

    • In Your Best Interest Medical Clinic (0.5 miles)
    • Clonch, Thomas J DDS: Thomas J Clonch, DDS (0.6 miles)
    • Aesthetic Skin & Laser Medical Center: Steven E. Hodgkin, MD (1 miles)
    • Mountain Vista Optical (1.1 miles)
    • Beaver Medical Group (1.2 miles)
    • Johnny Arruda, MD (1.2 miles)
    • Garden Pediatrics (1.2 miles)

    Restaurants

    • Taco Bell (0.5 miles)
    • Mr. Taco (0.8 miles)
    • IHOP (0.9 miles)
    • September’s Taproom & Eatery (1 miles)
    • Aroi Mak Mak (1 miles)
    • Eating Room (1.1 miles)
    • Chick-Fil-A (1.1 miles)

    Pharmacies

    • CVS Pharmacy (0.6 miles)
    • CVS Pharmacy (0.9 miles)
    • Ascend Pharmaceuticals (1 miles)
    • Lopez, Kristina - Beaver Medical Group (1.2 miles)
    • Walgreens (1.8 miles)
    • Caremark Rx (2.2 miles)
    • Mountain View Pharmaceuticals (2.4 miles)

    Cafes

    • Stell Coffee & Tea Company (0.7 miles)
    • Starbucks (1 miles)
    • The Coffee Bean and Tea Leaf (1.1 miles)
    • Starbucks (1.1 miles)
    • Starbucks (1.4 miles)
    • Panera Bread (1.7 miles)
    • Starbucks (2.6 miles)

    Theaters

    • Studio Movie Grill (0.9 miles)
    • Mountain Grove 16 (1.3 miles)
    • Regal San Bernardino & RPX (6.5 miles)

    Parks

    • Brookside Park (0.9 miles)
    • Leonard Bailey Park (1.9 miles)

    Places of Worship

    • Packinghouse Church (1.7 miles)
    • The River Christian Reformed Church (2 miles)
    • The Labyrinth At Memorial Chapel. University Of Redlands (2.1 miles)
    • Crosswalk Church (2.4 miles)
    • Trinity Church (3 miles)
    • National Association of Seventh Day Adventist Dentists (3.7 miles)
    • Azure Hills Seventh-Day Adventist Church (6.5 miles)

    Hospitals

    • Loma Linda Ambulatory Care Center (2.1 miles)
    • Mountain View Surgery Center (2.2 miles)
    • Jerry L Pettis Memorial (2.9 miles)

    Transportation

    • San Bernardino Transit Center (6.3 miles)

    Frequently Asked Questions

    Where is Independence Assistance Inc?

    Nearby Communities

    • ComForCare Home Care

      ComForCare Home Care

      Redlands, CA

      5 from 1 review
       

    • A Caring Touch Care Svcs - Redlands

      A Caring Touch Care Svcs - Redlands

      Redlands, CA

      5 from 1 review
       

    • Summerfield Memory Care Of Redlands

      Summerfield Memory Care Of Redlands

      Redlands, CA

      4.3 from 46 reviews
      $4,250 to $7,195 / month

    • Brookside Healthcare Center

      Brookside Healthcare Center

      Redlands, CA

      3.2 from 26 reviews
       

    • Holiday Mission Commons

      Holiday Mission Commons

      Redlands, CA

      4.4 from 102 reviews
      $2,859 to $5,859 / month

    • Asistencia Villa Rehabilitation And Care Center

      Asistencia Villa Rehabilitation And Care Center

      Redlands, CA

      2.8 from 8 reviews
       

    Related Resources

    • pneumonia in elderlyEssential Knowledge on Pneumonia in Older Adults

      Pneumonia significantly affects older adults due to weakened immune systems and atypical symptoms that complicate diagnosis, necessitating early detection and tailored treatment. Risk factors include chronic diseases and cognitive impairments, with preventive measures like vaccinations and healthy lifestyles being crucial for reducing risk.

    • palliative care at homeExploring Palliative Care in the Home: A Comprehensive Overview

      Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.

    • palliative care at homeComprehensive Insights into Palliative Home Care: What It Is and What to Expect

      Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.


    Schedule Tour Get Pricing Contact Senior Advisor