Asistencia Villa Rehabilitation And Care Center

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Asistencia Villa Rehabilitation And Care Center Asistencia Villa Rehabilitation And Care Center Asistencia Villa Rehabilitation And Care Center Asistencia Villa Rehabilitation And Care Center

Asistencia Villa Rehabilitation And Care Center

1875 Barton Road, Redlands, CA 92373

For more information about senior living options: (844) 490-3973

2.8 from 8 reviews
5 stars
2
4 stars
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0
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1 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at the facility is highly professional and caring, with friendly and devoted nurses and a wonderful respiratory therapy team.
  • pro Asistencia Villa is bright, open, and clean, providing excellent care for residents.
  • pro The facility has spacious and well-maintained rooms that are kept neat and tidy.
  • pro Many patients receive prompt attention when alert lights are activated, indicating responsive care.
  • pro The wound nurse at the facility is noted for being polite, informative, and treating patients with respect.
  • pro Some reviews highlight that the nursing staff acts quickly to address any issues or needs that arise for patients.
  • pro Patients enjoy engaging activities and have positive interactions with the nurses during music sessions, contributing to a cheerful atmosphere.

Cons

  • pro The facility is terrible, and the patient received little to no therapy following surgery.
  • pro Patients are being put in diapers to avoid staff assistance, which is humiliating for those who are not incontinent.
  • pro Patients are often left in soiled diapers for extended periods, leading to skin rashes and discomfort.
  • pro Showers are only permitted every 3 to 4 days, which is inadequate for hygiene.
  • pro Staff communication is poor; phones are rarely answered, and there is a lack of responsiveness from nursing staff.
  • pro Some nurses exhibit a lack of care or professionalism towards patients.
  • pro There are instances of falsified paperwork regarding patient care, particularly concerning bathing.
  • pro The facility felt crowded and uncomfortable due to room sizes with multiple beds.
  • pro Family members reported being denied access or control while trying to advocate for better care.
  • pro Lack of proper feeding for patients needing total care indicates neglect within the facility.

Review

The reviews of Asistencia Villa paint a complex picture of the facility, showcasing a wide range of experiences from patients and their families. One prominent theme is the inconsistency in care, particularly concerning post-operative rehabilitation and personal hygiene. Several reviewers expressed serious concerns about the treatment of residents who need assistance with basic activities, such as using the restroom. For instance, one family detailed their mother’s experience following surgery, where she was placed in diapers despite not being incontinent. Rather than receiving the promised intense physical therapy (PT), she endured only one half-hour session in two weeks. The staff's refusal to help her to the restroom and their suggestion that she use her diaper were described as humiliating. This lack of personalized care extended to instances where patients were left in soiled conditions for hours, contributing to rashes and discomfort.

Many reviewers echoed sentiments regarding poor hygiene practices within the facility. A consistent complaint was related to insufficient bathing opportunities for residents; reports suggested that some patients went without a shower for up to seven days. This issue allegedly persisted despite complaints made to social workers and nursing supervisors, leading families to question the accuracy of documentation regarding resident care. Such neglect raises urgent concerns about dignity and respect for individuals requiring total assistance, further aggravating family members who felt compelled to intervene personally in their loved ones' care.

Conversely, some reviews shed light on positive experiences within Asistencia Villa. Several patients praised specific staff members—particularly those involved in wound care—who exhibited professionalism and a compassionate approach toward treatment. These nurses were noted for being polite and informative while promoting clear communication with patients regarding their care procedures. Some individuals highlighted their satisfaction with Respiratory Therapy teams as well as Occupational Therapy (OT) and Physical Therapy (PT) staff who demonstrated dedication to patient needs.

While there are commendable attributes associated with certain aspects of Asistencia Villa's operation—such as cleanliness and an overall welcoming atmosphere—there are stark contrasts between individual experiences at the facility. A review lauded its bright environment, spacious rooms, and friendly staff during a relatively new admission period but also served as a reminder that initial impressions can shift dramatically over time based on ongoing interactions with caregivers.

Moreover, many families voiced concerns about staffing levels indicative of chronic understaffing issues across various shifts at Asistencia Villa affecting timely patient care delivery. Instances where nurses appeared more focused on personal cell phones or socializing among themselves rather than addressing patient needs led relatives to feel undervalued or ignored within this caregiving space.

Despite these troubling patterns surrounding patient management and communication deficits between staff members and family members alike, certain testimonials highlighted moments that counterbalanced these negatives: engaging activities facilitated by nurses that fostered joy among residents through music involvement further illustrated potential strengths within the therapeutic environment provided by Asistencia Villa.

In summary, while some aspects of Asistencia Villa reflect competency in maintaining clean facilities and displaying kindness from select personnel, systemic problems remain prevalent throughout several areas critical for quality healthcare delivery—emphasizing tangible discrepancies within overall patient experiences shaped by varying individual circumstances or staffing limitations co-existing alongside encouraging signs demonstrating hopefulness for improvement moving forward.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (22 miles away) Ontario International (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Villa Rehabilitation And Care Center in Redlands, CA offers a range of amenities and care services to promote a comfortable and fulfilling lifestyle for residents. The community features a beauty salon, allowing residents to easily maintain their appearance. Each room is fully furnished and includes private bathrooms, ensuring privacy and convenience. There are various communal spaces such as a dining room, gaming room, small library, and outdoor space for residents to enjoy socializing and leisure activities.

Residents have access to a computer center and Wi-Fi/high-speed internet, enabling them to stay connected with loved ones or pursue personal interests. Transportation arrangements, both community-operated and non-medical, are available for residents' convenience. The community also provides move-in coordination services to support a smooth transition for new residents.

In terms of care services, Villa Rehabilitation And Care Center offers 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to ensure that residents receive their prescribed medications accurately and on time.

The community takes into account special dietary restrictions, offering diabetes diets and catering to specific dietary needs upon request. Meal preparation and service are provided to ensure that residents receive nutritious meals throughout the day. Additionally, a mental wellness program is offered to support the emotional well-being of residents.

Villa Rehabilitation And Care Center organizes various activities for residents' enjoyment including fitness programs, planned day trips, resident-run activities, as well as scheduled daily activities. Concierge services are available for any additional assistance or information needed by the residents.

The community's location in Redlands provides easy access to nearby amenities including cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. Overall, Villa Rehabilitation And Care Center offers comprehensive care services along with numerous amenities and nearby resources to create an inclusive and nurturing assisted living community.

Nearby Places of Interest

Physicians

  • Loma Linda University Heart & Surgical Hospital (0.3 miles)
  • Beaver Medical Group (0.8 miles)
  • Garden Pediatrics (0.9 miles)
  • Johnny Arruda, MD (0.9 miles)
  • Andrew S Florea (0.9 miles)
  • In Your Best Interest Medical Clinic (1.1 miles)
  • Benjamin Bradford MD (1.4 miles)

Parks

  • Brookside Park (0.4 miles)
  • Leonard Bailey Park (0.9 miles)

Cafes

  • Stell Coffee & Tea Company (0.5 miles)
  • Starbucks (1.6 miles)
  • Starbucks (2.1 miles)
  • The Coffee Bean and Tea Leaf (2.2 miles)
  • Starbucks (2.4 miles)
  • Panera Bread (2.6 miles)
  • Starbucks (3 miles)

Pharmacies

  • Ascend Pharmaceuticals (0.9 miles)
  • CVS Pharmacy (1.3 miles)
  • Mountain View Pharmaceuticals (1.5 miles)
  • Walmart Pharmacy (1.5 miles)
  • Rite Aid (1.5 miles)
  • Caremark Rx (1.8 miles)
  • CVS Pharmacy (2 miles)

Restaurants

  • Escape Craft Brewery (1 miles)
  • Thai House Restaurant (1.1 miles)
  • Mr. Taco (1.2 miles)
  • IHOP (1.3 miles)
  • Taco Bell (1.4 miles)
  • Chick-Fil-A (1.7 miles)
  • A Dong Vietnamese Cuisine (1.9 miles)

Hospitals

  • Loma Linda Ambulatory Care Center (1.4 miles)
  • Mountain View Surgery Center (1.6 miles)
  • Jerry L Pettis Memorial (1.9 miles)

Places of Worship

  • Crosswalk Church (1.8 miles)
  • Packinghouse Church (2 miles)
  • National Association of Seventh Day Adventist Dentists (2.8 miles)
  • The River Christian Reformed Church (2.8 miles)
  • The Labyrinth At Memorial Chapel. University Of Redlands (3.2 miles)
  • Trinity Church (3.8 miles)
  • Azure Hills Seventh-Day Adventist Church (5.5 miles)

Theaters

  • Mountain Grove 16 (1.9 miles)
  • Studio Movie Grill (1.9 miles)
  • Regal San Bernardino & RPX (6.1 miles)

Transportation

  • San Bernardino Transit Center (5.8 miles)
  • The Colton Diamonds (6.5 miles)

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