Lakeview Terrace

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Lakeview Terrace Lakeview Terrace

Lakeview Terrace

831 South Lake Street, Los Angeles, CA 90057

For more information about senior living options: (844) 490-3973

2.6 from 34 reviews
5 stars
13
4 stars
0
3 stars
1
2 stars
2
1 stars
18

Skilled Nursing Facility

Overall Review of Lakeview Terrace

Pros

  • pro The staff at Lakeview Terrace are great, especially the nurses, who are attentive and hardworking even in trying times.
  • pro The Rehabilitation department is meticulous, caring, industrious, resourceful, and knowledgeable, offering challenging balance-exercise ideas.
  • pro The staff protect patients with top-notch COVID protocols and notify families, ensuring residents are never neglected or left to sit soiled.
  • pro The activities department, including Dawn, is a standout and contributes to a positive experience.
  • pro The staff are cheerful and dedicated, with residents often seen relaxing on the patio.
  • pro Conservators and families express gratitude for the compassionate, responsive care and kindness shown by the nurses, CNAs, and other staff.

Cons

  • pro The facility is described as the worst place to put a family member and should be shut down.
  • pro The staff are rude and mistreat patients, and the place should be closed.
  • pro The facility allegedly left a disabled loved one unattended in the bathroom, causing a fall and ICU transfer.
  • pro There are claims of theft of belongings with no accountability or reimbursement.
  • pro The receptionist and administration are described as uncooperative and having a poor attitude.
  • pro Too many CNAs are lazy and do the bare minimum, with some named staff accused of substandard care.
  • pro The rehab department is criticized for not helping patients walk, leaving them to do therapy at home.
  • pro An employee was accused of yelling, threatening, pushing, and throwing things at a resident.
  • pro The social worker was unhelpful, allegedly placing calls on hold and not assisting.
  • pro The facility is described as a dive with management that has no idea what patients' needs are.

Review

Lakeview Terrace Nursing Care Center elicits a wide range of experiences from the families and clients who pass through its doors. Some reviewers speak with genuine warmth about the people who work there, while others recount troubling episodes that leave them with lasting concerns. The tapestry of feedback paints a picture of a facility where dedicated caregivers and skilled rehab teams exist alongside reports of neglect, miscommunication, and problematic management. Taken together, the voices suggest a place that can be a lifeline for some and a source of fear or frustration for others.

On the positive side, several reviewers highlight the quality and dedication of the nursing and rehabilitation teams. "The nurses are attentive and hard working even in trying times," one family member notes, and another praises the rehabilitation department as "meticulous, caring, industrious, resourceful, knowledgeable OTs & PTs." Reviewers recount effective, sometimes assertive advocacy from rehab staff - they say therapists provide challenging balance and mobility work and even went to bat to justify an insurance request for an electric chair. The staff are described as hands-on, meeting patients' needs with practical and timely interventions. One grateful family member thanks the rehab team for helping secure equipment and for going the extra mile to ensure her loved one could participate in meaningful activity, while others commend how staff engaged in care routines that had been neglected for years, such as giving a long-awaited shower and maintaining Covid-19 precautions to protect residents.

There are also stories of strong, compassionate moments that reinforce trust in the care team. Several posts emphasize attentive day-to-day care: patients who needed assistance feel seen, and families express relief when staff respond quickly to concerns. The activities department is praised in at least one review as a bright spot - "the best thing at Lakeview Terrace" - and one reviewer even notes a sense of joy and community with music and a positive vibe that helps patients feel connected. In at least one case, a conservator expresses deep gratitude for the nurses and CNAs who care for a son with multiple physical and mental health needs, calling the staff "awesome" and acknowledging that questions are answered promptly. Another review highlights a caregiver's pride in the staff's kindness and competence, reinforcing the sense that, for some families, the facility provides stable, compassionate care.

However, the negative experiences are jarring and cannot be overlooked. A number of reviewers accuse the facility of neglect and dangerous lapses in safety. One person describes a situation where a disabled loved one could not sit up or walk independently and was left to use the bathroom alone, resulting in a fall and bleeding and, within hours, an ICU transfer. Such accounts fuel fears that some residents are not adequately monitored or assisted when they need help most. Phrases like "not where you would want to place a loved one" and "the ministration was a joke" reflect deep frustration and a sense that, in some cases, basic safety and dignity may be compromised.

Complaints about staff conduct and communication appear repeatedly. Several reviewers describe rude or uncooperative behavior, from a receptionist with a poor attitude to a general sense that staff are not listening or collaborating well with families. One reviewer directly calls the place "a dive" and criticizes management as out of touch or ineffective. The social and administrative dimensions of care are also mentioned as problematic: a social worker is described as unhelpful and unresponsive, and a switchboard operator is said to have cut off conversations when families sought help. The sense of being dismissed or stonewalled by administrators runs through several accounts, creating a backdrop of distrust for some families.

The quality of daily life and trust in the facility's integrity are further complicated by reports of theft and loss. A number of reviews describe stolen belongings and failed attempts to recover or reimburse for lost items, sometimes in a manner that leaves families feeling powerless. Packages and personal effects allegedly disappear after delivery, and one reviewer emphasizes the demographic risk of theft, noting that there is little confidence in the facility's ability to protect residents' property. These anecdotes contribute to a broader sense of insecurity about what families will find when they entrust a loved one to this setting.

Even within the same voices, there are contradictions that leave readers discerning and cautious. Some reviews speak of "problems in the past" that allegedly have been resolved, while others insist that those problems persist in the present. A family praising the staff's care might simultaneously recount a separate episode of neglect or theft in another part of the facility, underscoring the unevenness that appears to characterize the resident experience. In one particularly mixed thread, a reviewer can celebrate a caregiver's empathy and practical help while also recounting a separate encounter with rude administration or failed communication.

In sum, Lakeview Terrace appears to be a place of real human complexity: it houses caring professionals who provide skilled rehabilitation, attentive nursing, and moments of genuine compassion that families deeply appreciate. At the same time, numerous accounts raise red flags about neglect, safety lapses, poor communication, and administrative failures that leave patients and their families distressed and questioning. The spectrum of feedback suggests that outcomes and experiences can vary dramatically from one resident to the next, and even from one shift to another, making careful, up-front visits and conversations with staff and administrators all the more important for families considering care at this facility.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (11 miles away) Los Angeles International (11 miles away)
  • Burbank-Glendale-Pasadena (11 miles away) Burbank-Glendale-Pasadena (11 miles away)
  • Long Beach (Daugherty) (18 miles away) Long Beach (Daugherty) (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Lakeview Terrace is a premier assisted living community located in Los Angeles, CA. Our beautiful facility offers a wide range of amenities and care services to ensure that our residents are comfortable, safe, and happy.

Our community boasts a variety of amenities to enhance the quality of life for our residents. We have a beauty salon on-site, allowing residents to take care of their grooming needs without leaving the premises. Cable or satellite TV is available in each room, ensuring that residents can enjoy their favorite shows and movies at any time. For those who need transportation assistance, we provide community-operated transportation as well as transportation arrangement services for non-medical purposes.

We understand the importance of staying connected in today's digital age, which is why we offer a computer center with Wi-Fi/high-speed internet access. Our fitness room is equipped with exercise equipment to promote physical health and wellness. Residents can also relax and socialize in our gaming room or take a stroll through our beautifully maintained garden.

At Lakeview Terrace, we provide a fully furnished living environment for our residents' convenience. Housekeeping services are available to keep rooms clean and tidy. Each room has a private bathroom and kitchenette for added comfort and independence.

Meals are an important part of daily life, which is why we offer restaurant-style dining with special dietary restrictions in mind. Our staff prepares delicious meals that cater to individual needs such as diabetes diets or special dietary restrictions.

Our caring staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also provided to ensure that residents receive their necessary medications in a timely manner. We have a mental wellness program in place to support the emotional well-being of our residents.

We strive to create an engaging and vibrant community by offering various activities and programs. Our concierge services are available to assist residents with any requests or inquiries they may have. Fitness programs and scheduled daily activities are organized to promote physical and mental well-being. We also offer planned day trips and resident-run activities for socialization and entertainment.

Lakeview Terrace is conveniently located near several amenities, including cafes, parks, pharmacies, restaurants, theaters, and hospitals. This allows residents to easily access the services they need or enjoy recreational activities in the surrounding area.

In summary, Lakeview Terrace is an exceptional assisted living community that provides a comfortable living environment with an array of amenities and care services. Our dedicated staff ensures that each resident receives personalized assistance and support while fostering a vibrant and engaging community atmosphere.

Nearby Places of Interest

Restaurants

  • Park's BBQ (0.7 miles)
  • Yard House (1 miles)
  • Takami Sushi & Robata (1.3 miles)
  • BCD Tofu House (1.4 miles)
  • Perch (1.7 miles)
  • Precinct (1.8 miles)
  • Mohawk Bend (1.8 miles)

Theaters

  • Regal LA Live & 4DX (0.9 miles)
  • Alamo Drafthouse Downtown (1.3 miles)
  • AMC The Grove 14 (4.6 miles)
  • TCL Chinese Theatre (4.8 miles)
  • AMC The Americana at Brand 18 (6.3 miles)

Pharmacies

  • Walgreens (1 miles)
  • Rite Aid (1.2 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2 miles)

Cafes

  • Starbucks Reserve (1.8 miles)
  • Starbucks (2 miles)
  • Lamill Coffee Boutique (2.4 miles)
  • Verve Coffee Roasters (2.8 miles)
  • Starbucks (3.1 miles)
  • Starbucks (3.6 miles)
  • Proof Bakery (4.4 miles)

Parks

  • Echo Park at the Lotus Festival (1.8 miles)
  • Elysian Park (3.3 miles)
  • Pan Pacific Park (4.6 miles)
  • Plummer Park (4.9 miles)
  • Glassell Park Recreation Center (5 miles)
  • Runyon Canyon Park (5.3 miles)
  • Hollywood Bowl Overlook (5.6 miles)

Transportation

  • Union Station (2.5 miles)

Hospitals

  • Kedren Community Health Center (3.4 miles)
  • LAC+USC Inpatient Tower (4.2 miles)
  • Usc-Norris Cancer Hospital (4.3 miles)
  • Kaiser Permanente West Los Angeles Medical Center (5.6 miles)

Frequently Asked Questions

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