Burlington Convalescent Hospital

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Burlington Convalescent Hospital

845 S.Burlington Avenue, Los Angeles, CA 90057

For more information about senior living options: (844) 490-3973

3.3 from 37 reviews
5 stars
18
4 stars
4
3 stars
1
2 stars
0
1 stars
14

Skilled Nursing Facility

Overall Review of Burlington Convalescent Hospital

Pros

  • pro The staff is warm, attentive, and genuinely caring.
  • pro The facility is clean, well-run, and offers excellent rehab and activity programs.
  • pro A healthcare professional found the experience valuable and would recommend the facility to others.
  • pro Residents reportedly enjoy their stay, make friends, and benefit from rehab.
  • pro The staff is described as nice, friendly, and respectful toward residents.
  • pro Hospice care teams report kindness and supportive collaboration with the facility's management and staff.

Cons

  • pro The reviews describe the facility as unsafe and poorly maintained, with dark restrooms and injuries due to negligence.
  • pro Residents are reportedly fed from the floor, indicating severe neglect of basic care.
  • pro Management and staff are described as rude and irresponsible, with elders reportedly speaking of their own demise.
  • pro There are accusations of money-driven corruption, including siphoning funds and lack of accountability.
  • pro Cash has allegedly been stolen from residents' personal bags, a sign of staff misconduct.
  • pro The building is old and poorly equipped, lacking central air conditioning and adequate maintenance.
  • pro Nurse response times are very slow, with long delays in answering call buttons due to understaffing.
  • pro There are accounts of abuse by CNAs, including at least one instance of physical abuse.
  • pro The overall impression from reviews is that families should not send loved ones there.

Review

The collection of reviews paints a picture of a Burlington Convalescent Hospital that provokes strongly divergent responses. On one hand, there are testimonies that describe an extraordinary, almost ideal experience: warm and attentive staff, genuinely caring interactions, meticulous attention to personalized meals, a clean and well?run facility, and robust rehab and activity programs. In these accounts, families feel at ease bringing their loved ones to the facility, and several reviewers explicitly recommend it. For some, the environment fosters positive relationships, with elderly residents forming social groups and benefitting from therapy and rehabilitation that leaves them with meaningful improvements. In short, when things go well, these reviews speak of dignity, respect, and tangible progress.

Yet a significantly different set of voices dominates the opposite end of the spectrum. Several reviewers report they have traveled from far away to assess the safety and integrity of the facility and its peers, only to encounter what they perceive as corruption, neglect, and dehumanizing treatment. The most alarming claims revolve around safety and care: dark restrooms that hamper visibility and have allegedly led to injuries, residents being fed off the floor, and the broader suggestion that some individuals are left to suffer or "left to die." In these narratives, management and staff are described as rude or unresponsive, with accusations that the facility prioritizes money over humanity. The frustration is often personal and visceral, culminating in threats of legal action and vows to warn others away from the center.

Specific incidents highlighted by reviewers underscore a recurring theme: severe delays and inconsistencies in care. Multiple accounts describe nurse response times of one to three hours, or even seven hours on night shifts, with the implication that help is not reliably available when residents press call buttons. There are mentions of equipment shortages, inadequate shower facilities, and a general sense of under staffing, which amplifies concerns about safety and comfort for residents who rely on constant assistance. There are also reports of misconduct, including a claim that cash was stolen from a resident's personal bag and an allegation that a CNA abused a patient. Such claims, whether singular or repeated in different reviews, contribute to a broader impression of vulnerability and a lack of accountability.

Apart from safety and care quality, a subset of comments focuses on the state of the building and its operations. Reviewers describe a facility that feels underdeveloped, with no central air conditioning in patient rooms and a climate that requires residents or visiting family to improvise solutions. Parking is described as difficult, with suggestions that nearby street parking is necessary and potentially risky. Some reviews call the building old and lacking in essential infrastructure, including basic medical equipment. A few reviewers mention more alarming signs - such as workers sandblasting paint without proper equipment - raising questions about maintenance practices and safety protocols. Together, these remarks paint a picture of a facility that, in certain respects, appears neglected or ill?equipped to meet modern standards.

Despite the overwhelmingly negative anecdotes, not all reviews dismiss the facility entirely. There are voices of continuity and resilience: some families report that their loved ones had positive stays, with caregivers who were kind and compassionate, and with rehab and social activities that contributed to improvement and quality of life. One reviewer notes that, after weighing reviews, the staff's overall demeanor is friendly and that issues can often be addressed through direct communication or supervisor intervention. Another account mentions the facility being a reasonable choice for certain patients, particularly when considering language needs or the presence of Korean-speaking staff, and acknowledges that the care team can be helpful with hospice collaborations. Taken together, these positives underline that experience can vary markedly by individual staff, shift, and circumstance.

Overall, the landscape of reviews suggests a facility capable of delivering high?quality care in some situations while betraying serious shortcomings in others. The positive reports emphasize compassionate staffing, clean environments, effective rehab programs, and the peace of mind that comes from visible dedication to residents. The negative reports converge on concerns about safety, neglect, mismanagement, and potential financial motivations, with accusations of theft, delayed responses, and poor treatment of at?risk residents. This dichotomy indicates that prospective families should approach Burlington Convalescent Hospital with careful due diligence: visit in person, observe readiness and cleanliness, ask about staffing levels and response times, review incident and abuse reporting procedures, and inquire about language accommodations and hospice partnerships if relevant. In any case, the breadth of experiences shared here underscores that the quality of care can be highly variable, and making a well?informed decision will likely depend on directly engaging with the particular staff, shift, and neighborhood realities encountered at the time of care.

Features

Housing

  • 124 resident community capacity 124 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (11 miles away) Los Angeles International (11 miles away)
  • Burbank-Glendale-Pasadena (11 miles away) Burbank-Glendale-Pasadena (11 miles away)
  • Long Beach (Daugherty) (18 miles away) Long Beach (Daugherty) (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Burlington Convalescent Hospital in Los Angeles, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment needs. Community operated transportation is available to enable residents to easily access various destinations.

For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet access. Meals are served in a spacious dining room with restaurant-style dining. The fully furnished accommodations include private bathrooms and kitchenettes for convenience. Housekeeping services are provided to maintain a clean and tidy living environment.

Residents have access to numerous recreational facilities including a fitness room, gaming room, outdoor space with gardens, and a small library. Concierge services are available to assist with any additional needs or requests. Planned day trips and resident-run activities are organized regularly to keep residents engaged and active.

The Burlington Convalescent Hospital also prioritizes the health and well-being of its residents by offering various care services. There is 24-hour call system and supervision to ensure round-the-clock assistance if needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure that residents receive their medications safely and on time.

The community also caters to specific dietary needs including diabetes diets and special dietary restrictions. Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments when needed.

In terms of location convenience, the Burlington Convalescent Hospital is surrounded by amenities such as cafes, parks, pharmacies, restaurants, theaters, and hospitals within close proximity.

Overall, this assisted living community provides a comfortable living environment with comprehensive care services and ample amenities to enhance the quality of life for its residents.

Nearby Places of Interest

Theaters

  • Regal LA Live & 4DX (0.6 miles)
  • Alamo Drafthouse Downtown (1 miles)
  • AMC The Grove 14 (4.9 miles)
  • TCL Chinese Theatre (5.1 miles)
  • AMC The Americana at Brand 18 (6.4 miles)

Restaurants

  • Yard House (0.8 miles)
  • Park's BBQ (1 miles)
  • Takami Sushi & Robata (1 miles)
  • Perch (1.4 miles)
  • Precinct (1.5 miles)
  • BCD Tofu House (1.7 miles)
  • Mohawk Bend (1.9 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.1 miles)
  • Rite Aid (1.2 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2 miles)

Cafes

  • Starbucks (1.8 miles)
  • Starbucks Reserve (1.8 miles)
  • Lamill Coffee Boutique (2.5 miles)
  • Verve Coffee Roasters (2.6 miles)
  • Starbucks (2.8 miles)
  • Starbucks (3.7 miles)
  • Proof Bakery (4.5 miles)

Parks

  • Echo Park at the Lotus Festival (1.9 miles)
  • Elysian Park (3.2 miles)
  • Pan Pacific Park (4.9 miles)
  • Glassell Park Recreation Center (5 miles)
  • Plummer Park (5.2 miles)
  • Cleland Ave Bicentennial Park (5.5 miles)
  • Runyon Canyon Park (5.6 miles)

Transportation

  • Union Station (2.3 miles)

Hospitals

  • Kedren Community Health Center (3.1 miles)
  • LAC+USC Inpatient Tower (3.9 miles)
  • Usc-Norris Cancer Hospital (4.1 miles)
  • Kaiser Permanente West Los Angeles Medical Center (5.8 miles)

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