Culver West Health Center

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  • Interior

    A small, simple room with a round table and four chairs, featuring brown curtains and mirrors on the wall.

  • Decor

    A cozy restaurant interior with tables, chairs, and a television on the wall.

  • Living Room

    A cozy living room with a sofa and armchair, adorned with a painting and complemented by curtains.

  • Building

    Exterior view of a commercial office building on a sunny day.

  • Architecture

    A close-up view of a building sign for Culver West with some greenery in the foreground.

  • Bedroom

    A hospital room with a bed and a single red rose in a vase on the table.

  • Windows

    Outdoor patio seating area with an umbrella and modern furniture.

  • Dining

    A neatly arranged table with a green and white tablecloth, featuring a flower vase centerpiece, surrounded by chairs and set for four.

  • Artwork

    A cozy waiting room with comfortable seating and warm lighting.

  • Outdoor

    A decorative outdoor stone fountain with water gently cascading from tier to tier.

Culver West Health Center

4035 Grandview Boulevard, Los Angeles, CA 90066

For more information about senior living options: (844) 490-3973

3.7 from 44 reviews
5 stars
26
4 stars
4
3 stars
1
2 stars
1
1 stars
12

Skilled Nursing Facility

Overall Review of Culver West Health Center

Pros

  • pro The staff were friendly during their visit.
  • pro The facility was clean and the staff appeared attentive to patients.
  • pro It was a great visit and they were very satisfied with the facility overall.
  • pro Every employee had a great attitude and the atmosphere was positive.
  • pro The staff were wonderful and kind, with a good rapport with the patient.
  • pro The front desk greeted them with a warm hello and friendly smile.
  • pro The rehab nurses were dedicated, and the staff were professional and respectful.

Cons

  • pro The staff are described as very rude with poor customer service, including hanging up on a caller.
  • pro The facility is labeled a nightmare with unaddressed concerns and a negative overall environment.
  • pro Residents' belongings repeatedly disappear, with theft suspected and no replacements offered.
  • pro There are serious accusations that nurses steal medications, contributing to a cold, uncaring atmosphere.
  • pro A restroom for patients was denied by staff, leaving visitors and patients without basic amenities.
  • pro The administrator is described as having a very bad attitude and failing to respond to concerns.
  • pro The overall atmosphere is portrayed as cold, unkind, and hostile, with broken equipment and neglected patients.

Review

A wide range of experiences is described by people who have interacted with Culver West, yielding a picture that is at once opposite and complex. Some reviewers greet the facility with enthusiasm, praising cleanliness, attentive staff, and a generally positive atmosphere during visits. Others recount confrontations, delays, and treatment that left them feeling dismissed or mistreated. Taken together, the comments form a narrative of two very different realities coexisting under the same roof.

On the negative side, several accounts center on perceived rudeness, poor customer service, and difficulty reaching leadership. One reviewer described encounters with staff who were "very rude" and claimed that attempts to speak with a supervisor were thwarted, with Angela and Lena allegedly blocking calls and even hanging up on them. The reviewer warned others not to trust the facility, framing the experience as a "nightmare" for families with loved ones to care for. The tone conveyed a sense of helplessness and frustration when attempting to address concerns through official channels.

But not every visitor's impression aligns with that harsh assessment. A different reviewer who recently visited reported a very different experience: no complaints about the visit itself, noting that staff were friendly, the facility was clean, and personnel appeared attentive to patients. That same account emphasized satisfaction with the visit and overall impression of the facility's operations, suggesting that in-person interactions can feel markedly different from what is experienced when attempting to solve issues over the phone.

Positive anecdotes extend beyond a single visit. One reviewer described picking up a father-in-law and encountering "every single employee" who displayed a great attitude and a positive atmosphere. This perspective highlights a contingent of staff members whose demeanor contributed to a constructive environment, at least in certain moments and for certain individuals receiving care or assistance.

Several reviewers acknowledge both strengths and weaknesses, painting Culver West as having "good points" and "bad ones," much like any complex facility. This more nuanced view emphasizes consistent staff kindness, strong rapport with a family member, ongoing communication about treatments and incidents, and the social worker's evident value, along with a front-desk team whose warmth can brighten interactions. At the same time, this set of comments raises concerns about belongings - clothing, shoes, and a blanket - that appeared to go missing or be misallocated, prompting questions about the facility's policy on care for residents' belongings and a perception that theft is not adequately addressed. The author notes that a director reportedly stated there is no policy to replace lost items, while the writer suspects theft - an allegation treated with seriousness given the repeated losses.

The volume of shared grievances grows deeper with a separate, strongly negative testimony about experiences that include denial of basic needs and inadequate treatment. One reviewer described a situation in which medical transportation staff were refused access to a restroom, and a front-desk staff member allegedly dismissed patients in need. The account paints a scene of distress and diminished care experiences for those who rely on the facility for essential services, urging readers to consider alternative options for loved ones who deserve more supportive environments.

A particularly harrowing narrative comes from a reviewer who said months earlier they were admitted after COVID, only to witness or experience multiple troubling instances. They claim that nurses diverted pain medication - an oxycodone dose of 15 mg was allegedly reduced to 5 mg, with subsequent delays and contradictory instructions about dosage and timing. The reviewer states that other patients faced neglect, including a distressed elderly person in one room who cried for help while staff allegedly ignored or minimized the situation. They describe a culture where care providers who were compassionate existed alongside others who appeared uncaring or unprepared, and they recounted leaving the facility under pressure to depart through a back door, with little assistance in getting home. The recollection also touches on mechanical failures in rehab equipment and suspicions about the source of funds for facility improvements. Despite this dark portrait, the reviewer concedes that some rehab nurses were dedicated and that not all staff fit the negative stereotype.

Another review simply anchors the facility's reputation in a blunt moral assessment: "The Administrator has a Very bad attitude." This short but pointed remark reinforces the sense of a leadership style that some families find off-putting or damaging to the trust required for long-term care partnerships.

Not everything is bleak, however. A different voice from a visitor who interacted with the staff that day offered a contrasting portrait: "The staff that I was in contact with today? were very professional, respectful in their helpful ways." This statement underscores that there are moments of genuine responsiveness and courteous service, with front-desk and care team members delivering competent, patient-centered assistance during routine visits.

In the end, the collection of reviews at Culver West presents a tapestry of human experiences that range from commendable to troubling. Some families praise cleanliness, courtesy, and clear communication, and they highlight individual staff members who go above and beyond, including social workers and front-desk teams. Other families recount experiences of hostility, perceived neglect, disorganization, and distressing incidents involving medication, patient care, and even the handling of personal belongings. The shared threads point to a facility where strong, compassionate care can coexist with perceived lapses in management, accessibility, and accountability. For families weighing options, the takeaway is clear: there are promising interactions and troubling episodes alike, and due diligence - visits, direct conversations with multiple staff members, and scrutiny of policies around medication, belongings, and escalation procedures - appears essential to making an informed decision about Culver West.

Features

Housing

  • 91 resident community capacity 91 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (4 miles away) Los Angeles International (4 miles away)
  • Burbank-Glendale-Pasadena (14 miles away) Burbank-Glendale-Pasadena (14 miles away)
  • Long Beach (Daugherty) (20 miles away) Long Beach (Daugherty) (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Culver West Health Center in Los Angeles, CA is a premier assisted living community that offers a wide range of amenities and care services to enhance the comfort and well-being of its residents.

The community is equipped with a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected.

The dining room offers restaurant-style dining with special dietary restrictions catered to. Meal preparation and service are provided, along with assistance with diabetes diets. Housekeeping services ensure that the living spaces are always clean and tidy.

For recreational activities, there is a fitness room and gaming room for physical exercise and leisurely fun. The small library provides a quiet space for reading and relaxation. Planned day trips and resident-run activities are organized regularly to keep residents engaged.

Outdoor space is available for enjoying fresh air and nature, while the wellness center promotes mental well-being. Wi-Fi/high-speed internet allows residents to stay connected digitally.

The care services provided include 24-hour call system for immediate assistance, 24-hour supervision for added safety, assistance with bathing, dressing, transfers, and medication management. A mental wellness program ensures that residents receive the support they need.

Located conveniently near various amenities, such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals; Culver West Health Center offers an all-encompassing lifestyle within reach of everything residents may need or desire.

With its comprehensive amenities and care services tailored to individual needs, Culver West Health Center creates a supportive environment where seniors can thrive in their daily lives while receiving the necessary assistance.

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.1 miles)
  • CVS Pharmacy (0.4 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.7 miles)
  • Rite Aid (1.7 miles)
  • CVS Pharmacy (1.9 miles)

Physicians

  • Kaiser Permanente Culver Marina Medical Offices (0.3 miles)

Restaurants

  • In-N-Out Burger (1.2 miles)
  • Superba Food + Bread (1.6 miles)
  • Chick-Fil-A (1.8 miles)
  • The Brig (2.2 miles)
  • Gjelina (2.2 miles)
  • Salt & Straw (2.3 miles)
  • In-N-Out Burger (2.7 miles)

Places of Worship

  • King Fahad Mosque (1.3 miles)

Parks

  • Penmar Recreation Center (1.7 miles)
  • Burton Chace Park (1.8 miles)
  • Bluff Creek Fields Dog Park (1.9 miles)
  • South Beach Park (3.1 miles)
  • Ocean View Park (3.2 miles)
  • Kenneth Hahn State Recreational Area (3.2 miles)
  • Westwood Park (3.9 miles)

Cafes

  • Starbucks (2.1 miles)
  • Go Get Em Tiger (2.3 miles)
  • Intelligentsia Coffee (2.3 miles)
  • Starbucks (2.5 miles)
  • Great White (2.6 miles)
  • Gjusta (2.7 miles)
  • Chocolate Bash (2.8 miles)

Theaters

  • Cinemark 18 and XD (2.5 miles)
  • AMC Century City 15 (4 miles)

Hospitals

  • Santa Monica - UCLA Medical Center & Orthopaedic Hospital (3.8 miles)
  • Kaiser Permanente West Los Angeles Medical Center (4.1 miles)

Transportation

  • UBER Rideshare Staging Lot (3.9 miles)
  • Delta Sky Club (3.9 miles)
  • Terminal 2 (4 miles)
  • Southwest Airlines (4 miles)
  • Terminal 1 (4 miles)
  • Hertz Rent A Car (4 miles)
  • Tom Bradley International Terminal (4 miles)

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