Meadowbrook Behavioral Health Center
Save3951 East Boulevard, Los Angeles, CA 90066
For more information about senior living options: (844) 490-3973
The collection of feedback paints a mixed and at times disturbing picture of the admissions experience and the broader atmosphere at the facility. Some reviewers describe moments of helpfulness and courtesy, while others recount experiences that left them angry, concerned, or shocked. Taken together, the comments illustrate how a single patient interaction can shade the perception of an entire institution, depending on who you encounter and what mood is governing at the moment.
One of the most pointed complaints centers on the very first contact a patient or family member has with the facility. In this account, the person calling Admissions was met with an "extremely rude" response from the nurse who answered the line. The nurse refused to disclose his name, and the reviewer notes that the staff member seemed to have a Nigerian accent and worked the 3-11 shift. The impression left by this encounter was that there was little regard for customer service, with a clear sense that the staffer's behavior would benefit from formal in-service training to improve how callers are treated and information is communicated.
Amid the negative experiences, there is a contrast offered by a different voice: "Helpful staff. Help visitors and their patients." This positive remark acknowledges that not all interactions are fraught with conflict or rudeness. It suggests that, at times, employees can be supportive, cooperative, and attentive to the needs of both patients and their visitors. The presence of these favorable anecdotes indicates that the facility does not operate uniformly in one mode, but rather exhibits substantial variability in how staff engage with those seeking help.
The reviews also do not shy away from strongest condemnations. One reviewer calls the place "disgusting," asserting that the staff is "highly abusive to patients" and that supervisors appear to encourage this behavior. The denunciation is stark and personal: it conveys fear and moral outrage, with the reviewer expressing horror at the existence of a facility where such treatment is tolerated. This portrayal emphasizes a culture problem, suggesting that mistreatment might be more than an isolated incident and could be part of a broader, systemic issue within the environment.
Further compounding concerns, another reviewer states plainly that "Staff is very rude and the patients are neglected." In these words, there is a direct accusation of neglect alongside interpersonal rudeness, painting a picture of patients not only being spoken to disrespectfully but also being left without the adequate care they need. The combination of rude interactions and neglect raises questions about staffing, supervision, workload, and the practical implementation of patient-centered care protocols on the ground.
Safety and protocol concerns also surface in the feedback, with one review specifically criticizing the facility's Covid protocols as "not up to standard." This addition of a public health dimension shifts the narrative from solely about interpersonal dynamics to concerns about how well the facility protects patients and visitors from infectious disease. It underscores the broader stakes involved in how the institution manages safety procedures, training, and compliance with evolving guidelines.
Taken together, these reviews present a portrait of an institution facing significant challenges in how it handles patient and family interactions, care quality, and safety. The experiences range from moments of helpfulness to episodes of intimidation and neglect, which can create a fractured perception of the facility as a whole. The recurring themes point to a need for consistent customer-service training, stronger accountability, and reinforced standards for patient care and infection control. In seeking to improve, the facility would benefit from addressing both frontline behavior and systemic procedures to ensure that every visitor and patient feels respected, heard, and protected.
Meadowbrook Behavioral Health Center is an assisted living community located in Los Angeles, CA. We specialize in providing skilled nursing care to our residents, ensuring that they receive the highest level of medical attention and support.
Our community offers a range of amenities designed to enhance the comfort and convenience of our residents. Each room is fully furnished and equipped with cable or satellite TV and Wi-Fi/high-speed internet. Our dining room provides delicious meals prepared by our skilled culinary team, while special dietary restrictions are accommodated. Housekeeping services ensure that our residents' living spaces are always clean and well-maintained.
In addition to our indoor facilities, Meadowbrook Behavioral Health Center also offers outdoor space for residents to enjoy. Our garden provides a serene and peaceful environment for relaxation or socializing with fellow residents. For those who require transportation for medical appointments or other needs, we offer move-in coordination and transportation arrangement services.
At Meadowbrook Behavioral Health Center, the wellbeing of our residents is of utmost importance. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that each resident's medication regimen is carefully monitored and followed. We also offer a mental wellness program to support the emotional health of our residents.
Our community is conveniently located near various amenities to cater to the diverse needs of our residents. There are cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals within close proximity.
Meadowbrook Behavioral Health Center is committed to providing exceptional care in a comfortable and supportive environment. We strive to create a warm and welcoming community where each resident can thrive physically, mentally, and emotionally.
This part of Los Angeles, California offers a diverse array of amenities and services that cater to residents of all ages. The proximity to healthcare facilities such as Kaiser Permanente Culver Marina Medical Offices and UCLA Stein Eye Institute Westwood ensures easy access to quality medical care. Additionally, there are multiple pharmacies nearby for convenient prescription pick-ups. For those looking for spiritual fulfillment, the King Fahad Mosque provides a place of worship within close reach. The area also boasts a variety of dining options like In-N-Out Burger, Chick-Fil-A, and Superba Food + Bread, as well as recreational opportunities at parks such as Penmar Recreation Center and Burton Chace Park. With reliable transportation options like UBER Rideshare Staging Lot and rental car services available, getting around the city is made easy. Overall, this neighborhood offers a vibrant community with a blend of convenience and leisure activities suitable for seniors looking to settle in a dynamic urban environment.
Meadowbrook Behavioral Health Center is located at 3951 East Boulevard, Los Angeles, CA 90066 in Los Angeles County, California
Meadowbrook Behavioral Health Center on seniors.fyi includes 6 photos including images showing interior, decor, trees, bedroom, potted plants, entrance, modern furniture, potted plant, and more.
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