Country Villa Mar Vista Nursing Center

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Country Villa Mar Vista Nursing Center

3966 Marcasel Avenue, Los Angeles, CA 90066

For more information about senior living options: (844) 490-3973

3.5 from 34 reviews
5 stars
16
4 stars
7
3 stars
0
2 stars
0
1 stars
11

Skilled Nursing Facility

Overall Review of Country Villa Mar Vista Nursing Center

Pros

  • pro The center was clean and the staff were helpful and informative.
  • pro The staff and patients are awesome, keeping the facility nice and clean.
  • pro The facility is very safe and caring, with friendly staff aware of residents' needs.
  • pro The music therapy session went wonderfully and the staff were supportive.
  • pro The facility is clean, odorless, modern, and well-appointed with a beautiful patio.
  • pro The staff are friendly, courteous, and efficient, making service quick and effective.
  • pro The food is amazing here.
  • pro The staff and management respond promptly and resolve issues satisfactorily.
  • pro The five exceptional professionals (therapists Lisa, Christine, David and social workers Dannia and Adrienne) provide outstanding care.
  • pro Country Villa Mar Vista comes highly recommended.

Cons

  • pro The staff would constantly berate him and tried to keep him a prisoner for Medicare.
  • pro The food is unseasoned slop.
  • pro They got his meds wrong every time.
  • pro They wouldn't let him go even when he stated his decision.
  • pro Residents' personal items were taken or locked away if they stayed in their rooms (clothes, hats, books, TV remotes, pens, pencils, food, and personal care items).
  • pro The front desk and phone system were routinely unresponsive, with calls often unanswered for long periods.
  • pro The facility charged nearly $3,000 per week for what reviewers described as poor service.
  • pro They failed to plug in oxygen for a patient, resulting in dangerously low oxygen saturation.
  • pro They served diabetics the wrong foods contrary to dietary restrictions, allegedly to increase insulin use and insurance billing.

Review

Country Villa Mar Vista presents itself in the reviews as a facility with a striking mix of strengths and serious weaknesses, a place where cleanliness and efficiency sit alongside accusations of neglect, mismanagement, and patient mistreatment. Several readers describe the center as clean, well-kept, and staffed by friendly, helpful people who do their best to keep a crowded operation running smoothly. "Crowded but they make it work," one reviewer notes, while another calls the center clean and the staff informative. In many accounts, the atmosphere of care is acknowledged by those who feel heard, supported, and treated with courtesy, and there are mentions of a positive energy among the team that helps sustain residents through difficult times.

Yet the other side of the picture is equally loud and explicit. A frequent refrain centers on feelings of beratement, miscommunication, and a troubling sense of power imbalances. One reviewer recalls being berated by staff and having medications repeatedly incorrect, coupled with being kept against one's will: "The staff would constantly berate me ? They wouldn't let me go, even when I told them my decision." Another person paints a stark image of a facility that guards access and possessions aggressively, noting that items such as clothing, books, and even TV remotes are taken, with locks placed on personal spaces and a denial of requests as basic as a social worker contact. The phrase "RUN DON'T WALK AWAY FROM THIS PLACE" is echoed by multiple voices, underscoring a perception that the institution prioritizes procedural control over patient autonomy.

Safety and accountability emerge as pointed concerns in several narratives. A number of reviews describe alarming episodes that raise questions about medical oversight and responsiveness. Incidents include dangerously poor monitoring of oxygen saturation, alleged failure to follow diabetic dietary needs, and episodes of care that appear delayed or negligent. One caller recounts a loved one arriving with an unsafe oxygen setup and dangerously low saturation, while others describe long delays in response to call buttons and perceived neglect of basic needs. Allegations extend to deception and misrepresentation around care, with one reviewer accusing the facility of withholding aftercare and allowing preventable infections, and others labeling the administration and nursing leadership as ineffective or abusive. The sense of risk and distrust is a recurring thread that contrasts sharply with the more aspirational statements about care quality.

Amid the stark warnings, there are also vivid testimonials of exceptional care and personal connection. A cluster of reviews highlights five individuals - therapists Lisa, Christine, and David, and social workers Dannia and Adrienne - whose devotion and skill are described in almost reverent terms. These caregivers are portrayed as miracle workers who helped restore hope and confidence after serious injuries, with patient narratives detailing meaningful therapeutic engagement, humor, friendship, and sustained support beyond the immediate treatment period. One reviewer even thanks these five for their extraordinary investment in wellbeing, mentioning improvements in both physical and mental health and expressing renewed gratitude for a positive, life-affirming experience centered on genuine human connection.

Nutrition and food also appear as a point of contention, illustrating how subjective experiences can vary dramatically within the same facility. A reviewer proclaims, "The food is amazing here," while others insist that meals can be unseasoned, unappealing, or misaligned with dietary restrictions - particularly in cases involving diabetes or other conditions requiring careful diet management. There are stronger critiques accusing culinary staff of ignoring documented restrictions and even suggesting fraudulent practices regarding dietary planning, with statements calling for caution and warning signs that should not be ignored. This tension around food underscores the broader theme: the level of satisfaction often hinges on individual interactions and specific staff assignments, as well as the degree to which the facility adheres to residents' stated needs and preferences.

Administration, communication, and the cadence of responsiveness shape another major axis of the reviews. Some readers flag a lack of leadership and direction, with complaints about unanswered calls, a front desk overwhelmed by volume, and staff who are repeatedly forced to chase down information. In contrast, other accounts celebrate responsive management, punctual issue resolution, and clear, respectful interactions with leadership. There are mentions of named administrators and managers who are praised for their involvement and for facilitating access to care, as well as those who are criticized for inattention or inconsistency. The repeated emphasis on communication - whether timely, transparent, or deficient - highlights how the patient and family experience can pivot on the quality and reliability of the facility's administrative backbone.

Taken together, the collection of accounts presents a facility that cannot be easily categorized as simply good or bad. There are compelling stories of compassionate, capable care, exceptional therapy services, and a reassuringly clean environment that makes life more comfortable for residents and families. Simultaneously, there are serious, specific allegations of neglect, safety risks, mismanagement, and intrusive control that understandably cause fear and distrust. This juxtaposition suggests that Country Villa Mar Vista may offer meaningful, life-affirming care for some patients while presenting substantial risks or disappointments for others, depending on the particular staff on duty, the resident's needs and preferences, and the level of oversight and advocacy involved. For families considering the facility, the messages imply the importance of due diligence: visiting in person, meeting with frontline staff and leaders, verifying policy adherence around safety and nutrition, and ensuring there is robust, reliable communication and escalation pathways if concerns arise. The stories collectively invite a careful, individualized assessment to determine whether this is the right fit for a given loved one at a specific time in their care journey.

Features

Housing

  • 68 resident community capacity 68 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (4 miles away) Los Angeles International (4 miles away)
  • Burbank-Glendale-Pasadena (14 miles away) Burbank-Glendale-Pasadena (14 miles away)
  • Long Beach (Daugherty) (20 miles away) Long Beach (Daugherty) (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Country Villa Mar Vista Nursing Center is an assisted living community located in Los Angeles, CA. With a range of amenities and care services, it aims to provide a comfortable and enriching environment for its residents.

The community offers a variety of amenities to enhance the comfort and convenience of its residents. These include a beauty salon, where residents can pamper themselves, cable or satellite TV for entertainment, and a computer center for staying connected. There is also a dining room where delicious meals are served restaurant-style, with special dietary restrictions taken into consideration. For recreation, there is a fitness room, gaming room, small library, and outdoor space for enjoying fresh air and nature. Wi-Fi/high-speed internet is available throughout the community.

Care services provided at Country Villa Mar Vista Nursing Center ensure that residents receive the assistance they need on a daily basis. There is a 24-hour call system and supervision in place to ensure safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is available. Medication management is provided along with meal preparation and service. A mental wellness program helps support the emotional well-being of residents.

The community also organizes various activities to engage residents socially and physically. Concierge services are available to cater to personal needs. Fitness programs are offered to promote an active lifestyle while planned day trips provide opportunities for exploration outside the community. Resident-run activities allow individuals to contribute their talents and skills while scheduled daily activities keep everyone entertained.

In terms of location, Country Villa Mar Vista Nursing Center benefits from its proximity to various essential establishments. Residents can enjoy their time at cafes and parks located nearby or conveniently access pharmacies for medication needs. The availability of physicians ensures that medical care is easily accessible when required. There are numerous restaurants offering diverse cuisines nearby as well as convenient transportation options.

Overall, Country Villa Mar Vista Nursing Center provides comprehensive care services complemented by various amenities and convenient surroundings to create a welcoming and supportive environment for its residents.

Nearby Places of Interest

This part of Los Angeles, California, offers a diverse range of amenities and services that cater to seniors looking for a convenient and vibrant community. With multiple physicians, pharmacies, places of worship, restaurants, parks, cafes, theaters, hospitals, and transportation options within a few miles radius, residents can easily access necessary healthcare services, entertainment options, and transportation facilities. The proximity to Kaiser Permanente Culver Marina Medical Offices and Santa Monica - UCLA Medical Center & Orthopaedic Hospital provides peace of mind in case of any medical emergencies. Additionally, the variety of parks and recreational centers nearby offer opportunities for outdoor activities and socialization. Overall, this area offers a well-rounded and accessible environment suitable for senior living.

Physicians

  • Kaiser Permanente Culver Marina Medical Offices (0.4 miles)

Pharmacies

  • Rite Aid (0.4 miles)
  • CVS Pharmacy (0.5 miles)
  • Rite Aid (1.4 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.9 miles)

Places of Worship

  • King Fahad Mosque (1 miles)

Restaurants

  • In-N-Out Burger (1.5 miles)
  • Chick-Fil-A (1.8 miles)
  • Superba Food + Bread (1.9 miles)
  • In-N-Out Burger (2.3 miles)
  • The Brig (2.5 miles)
  • Gjelina (2.5 miles)
  • The Apple Pan (2.5 miles)

Parks

  • Penmar Recreation Center (1.8 miles)
  • Bluff Creek Fields Dog Park (2.1 miles)
  • Burton Chace Park (2.2 miles)
  • Kenneth Hahn State Recreational Area (3.1 miles)
  • South Beach Park (3.3 miles)
  • Ocean View Park (3.4 miles)
  • Westwood Park (3.6 miles)

Cafes

  • Go Get Em Tiger (1.9 miles)
  • Starbucks (2.1 miles)
  • Chocolate Bash (2.5 miles)
  • Starbucks (2.5 miles)
  • Intelligentsia Coffee (2.6 miles)
  • Gjusta (2.9 miles)
  • Great White (2.9 miles)

Theaters

  • Cinemark 18 and XD (2.5 miles)
  • AMC Century City 15 (3.7 miles)

Hospitals

  • Kaiser Permanente West Los Angeles Medical Center (3.7 miles)
  • Santa Monica - UCLA Medical Center & Orthopaedic Hospital (3.9 miles)

Transportation

  • UBER Rideshare Staging Lot (4 miles)
  • Hertz Rent A Car (4.1 miles)
  • Delta Sky Club (4.2 miles)
  • Terminal 2 (4.2 miles)
  • Avis Rent A Car (4.2 miles)
  • Southwest Airlines (4.2 miles)
  • Terminal 1 (4.2 miles)

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