Country Villa Mar Vista Nursing Center
Save3966 Marcasel Avenue, Los Angeles, CA 90066
For more information about senior living options: (844) 490-3973
Country Villa Mar Vista presents itself in the reviews as a facility with a striking mix of strengths and serious weaknesses, a place where cleanliness and efficiency sit alongside accusations of neglect, mismanagement, and patient mistreatment. Several readers describe the center as clean, well-kept, and staffed by friendly, helpful people who do their best to keep a crowded operation running smoothly. "Crowded but they make it work," one reviewer notes, while another calls the center clean and the staff informative. In many accounts, the atmosphere of care is acknowledged by those who feel heard, supported, and treated with courtesy, and there are mentions of a positive energy among the team that helps sustain residents through difficult times.
Yet the other side of the picture is equally loud and explicit. A frequent refrain centers on feelings of beratement, miscommunication, and a troubling sense of power imbalances. One reviewer recalls being berated by staff and having medications repeatedly incorrect, coupled with being kept against one's will: "The staff would constantly berate me ? They wouldn't let me go, even when I told them my decision." Another person paints a stark image of a facility that guards access and possessions aggressively, noting that items such as clothing, books, and even TV remotes are taken, with locks placed on personal spaces and a denial of requests as basic as a social worker contact. The phrase "RUN DON'T WALK AWAY FROM THIS PLACE" is echoed by multiple voices, underscoring a perception that the institution prioritizes procedural control over patient autonomy.
Safety and accountability emerge as pointed concerns in several narratives. A number of reviews describe alarming episodes that raise questions about medical oversight and responsiveness. Incidents include dangerously poor monitoring of oxygen saturation, alleged failure to follow diabetic dietary needs, and episodes of care that appear delayed or negligent. One caller recounts a loved one arriving with an unsafe oxygen setup and dangerously low saturation, while others describe long delays in response to call buttons and perceived neglect of basic needs. Allegations extend to deception and misrepresentation around care, with one reviewer accusing the facility of withholding aftercare and allowing preventable infections, and others labeling the administration and nursing leadership as ineffective or abusive. The sense of risk and distrust is a recurring thread that contrasts sharply with the more aspirational statements about care quality.
Amid the stark warnings, there are also vivid testimonials of exceptional care and personal connection. A cluster of reviews highlights five individuals - therapists Lisa, Christine, and David, and social workers Dannia and Adrienne - whose devotion and skill are described in almost reverent terms. These caregivers are portrayed as miracle workers who helped restore hope and confidence after serious injuries, with patient narratives detailing meaningful therapeutic engagement, humor, friendship, and sustained support beyond the immediate treatment period. One reviewer even thanks these five for their extraordinary investment in wellbeing, mentioning improvements in both physical and mental health and expressing renewed gratitude for a positive, life-affirming experience centered on genuine human connection.
Nutrition and food also appear as a point of contention, illustrating how subjective experiences can vary dramatically within the same facility. A reviewer proclaims, "The food is amazing here," while others insist that meals can be unseasoned, unappealing, or misaligned with dietary restrictions - particularly in cases involving diabetes or other conditions requiring careful diet management. There are stronger critiques accusing culinary staff of ignoring documented restrictions and even suggesting fraudulent practices regarding dietary planning, with statements calling for caution and warning signs that should not be ignored. This tension around food underscores the broader theme: the level of satisfaction often hinges on individual interactions and specific staff assignments, as well as the degree to which the facility adheres to residents' stated needs and preferences.
Administration, communication, and the cadence of responsiveness shape another major axis of the reviews. Some readers flag a lack of leadership and direction, with complaints about unanswered calls, a front desk overwhelmed by volume, and staff who are repeatedly forced to chase down information. In contrast, other accounts celebrate responsive management, punctual issue resolution, and clear, respectful interactions with leadership. There are mentions of named administrators and managers who are praised for their involvement and for facilitating access to care, as well as those who are criticized for inattention or inconsistency. The repeated emphasis on communication - whether timely, transparent, or deficient - highlights how the patient and family experience can pivot on the quality and reliability of the facility's administrative backbone.
Taken together, the collection of accounts presents a facility that cannot be easily categorized as simply good or bad. There are compelling stories of compassionate, capable care, exceptional therapy services, and a reassuringly clean environment that makes life more comfortable for residents and families. Simultaneously, there are serious, specific allegations of neglect, safety risks, mismanagement, and intrusive control that understandably cause fear and distrust. This juxtaposition suggests that Country Villa Mar Vista may offer meaningful, life-affirming care for some patients while presenting substantial risks or disappointments for others, depending on the particular staff on duty, the resident's needs and preferences, and the level of oversight and advocacy involved. For families considering the facility, the messages imply the importance of due diligence: visiting in person, meeting with frontline staff and leaders, verifying policy adherence around safety and nutrition, and ensuring there is robust, reliable communication and escalation pathways if concerns arise. The stories collectively invite a careful, individualized assessment to determine whether this is the right fit for a given loved one at a specific time in their care journey.
Country Villa Mar Vista Nursing Center is an assisted living community located in Los Angeles, CA. With a range of amenities and care services, it aims to provide a comfortable and enriching environment for its residents.
The community offers a variety of amenities to enhance the comfort and convenience of its residents. These include a beauty salon, where residents can pamper themselves, cable or satellite TV for entertainment, and a computer center for staying connected. There is also a dining room where delicious meals are served restaurant-style, with special dietary restrictions taken into consideration. For recreation, there is a fitness room, gaming room, small library, and outdoor space for enjoying fresh air and nature. Wi-Fi/high-speed internet is available throughout the community.
Care services provided at Country Villa Mar Vista Nursing Center ensure that residents receive the assistance they need on a daily basis. There is a 24-hour call system and supervision in place to ensure safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is available. Medication management is provided along with meal preparation and service. A mental wellness program helps support the emotional well-being of residents.
The community also organizes various activities to engage residents socially and physically. Concierge services are available to cater to personal needs. Fitness programs are offered to promote an active lifestyle while planned day trips provide opportunities for exploration outside the community. Resident-run activities allow individuals to contribute their talents and skills while scheduled daily activities keep everyone entertained.
In terms of location, Country Villa Mar Vista Nursing Center benefits from its proximity to various essential establishments. Residents can enjoy their time at cafes and parks located nearby or conveniently access pharmacies for medication needs. The availability of physicians ensures that medical care is easily accessible when required. There are numerous restaurants offering diverse cuisines nearby as well as convenient transportation options.
Overall, Country Villa Mar Vista Nursing Center provides comprehensive care services complemented by various amenities and convenient surroundings to create a welcoming and supportive environment for its residents.
This part of Los Angeles, California, offers a diverse range of amenities and services that cater to seniors looking for a convenient and vibrant community. With multiple physicians, pharmacies, places of worship, restaurants, parks, cafes, theaters, hospitals, and transportation options within a few miles radius, residents can easily access necessary healthcare services, entertainment options, and transportation facilities. The proximity to Kaiser Permanente Culver Marina Medical Offices and Santa Monica - UCLA Medical Center & Orthopaedic Hospital provides peace of mind in case of any medical emergencies. Additionally, the variety of parks and recreational centers nearby offer opportunities for outdoor activities and socialization. Overall, this area offers a well-rounded and accessible environment suitable for senior living.
Country Villa Mar Vista Nursing Center is located at 3966 Marcasel Avenue, Los Angeles, CA 90066 in Los Angeles County, California
Country Villa Mar Vista Nursing Center on seniors.fyi includes 5 photos including images showing garden, patio, outdoors, gazebo, bedroom, healthcare, building, entrance, and more.
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