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4 from 60 reviews
5 stars
39
4 stars
5
3 stars
2
2 stars
3
1 stars
11
Overall Review of Jamestown Nursing And Rehab
common26 reviews mention this
Staff care is a frequent strength
Residents and families repeatedly describe attentive, compassionate staff and good day-to-day support.
Across reviews, families describe staff who are kind, attentive, and focused on comfort and well-being. Multiple reviewers say nurses and aides recognize residents, communicate clearly, and respond to questions during difficult situations. Even among more critical reviews, some specifically call out strong nursing staff, while the main problems center on other aspects of care.
common14 reviews mention this
Cleanliness stands out in reviews
Many reviews emphasize that the facility stays clean and well kept.
Several reviewers highlight ongoing cleanliness, describing an immaculate environment, rooms that donât smell, and care that keeps things tidy. Families also mention enjoying meals in a clean dining setting. A smaller set of reviews contradicts this, describing neglect, poor room cleaning, or an overall dirty facility during their time there.
common7 reviews mention this
Activities help make days better
Residents and families often point to regular activities and a more engaging routine.
Reviews frequently mention scheduled daily activities, including games and planned group time that make the environment feel lively. Some families say their loved ones were able to participate consistently, and others describe specific preferences being supported, like puzzles and other daily options. A few critical reviews also discuss limits on what certain patients can do, especially in more locked-down units.
common6 reviews mention this
Dining is described as better
Dining comes up positively, with several reviews describing the food as good for a facility.
Multiple reviews say meals are enjoyable, with one family calling the food better than typical hospital food. Residents are also described as liking their meals, and some mention a dining setup that feels like a cafeteria or includes a menu with choices. Where dining is discussed negatively, it is usually bundled with broader care concerns rather than complaints about the food alone.
caveat7 reviews mention this
Staffing and care consistency draw complaints
Some families report understaffing and gaps in care planning or responsiveness.
A recurring concern in critical reviews is staffing levels, with families describing an inability to provide around-the-clock attention and delays in care. Several reviewers also report problems related to care coordination, like care plans that werenât created as expected, unanswered calls, or missed assessments and follow-through on therapies. Other reviews acknowledge strong nursing care, but the complaints focus on consistency, communication, and whether patients were kept safe and appropriately supported.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
140 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Northwest Arkansas Regional (8 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Theaters
Malco Pinnacle Hills 12 (0.5 miles)
Restaurants
Local Lime (0.7 miles)
Five Guys Burgers & Fries (0.7 miles)
Mojito's Mexican Grill (0.7 miles)
Twin Peaks (0.7 miles)
Pickleman's Gourmet Cafe (0.8 miles)
Chick-Fil-A (1.3 miles)
Newk's Franchise (1.5 miles)
Pharmacies
Walgreens (0.7 miles)
Pharmavite (1.4 miles)
Walmart Pharmacy (1.6 miles)
Walgreens (2 miles)
Walmart Pharmacy (2.4 miles)
Walmart Pharmacy (2.7 miles)
Harps Food Stores (3.4 miles)
Hospitals
Tracie Kirkland, APN (0.7 miles)
Emily Turner, APN (0.7 miles)
4Th Floor Waiting Room (0.9 miles)
Mercy Hospital (1 miles)
Everest Rehabilitation Hospital (2.4 miles)
Northwest Medical Center - Bentonville (2.5 miles)
Decision Point - Preferred Family Healthcare (5.7 miles)
Physicians
Rogers Medical Center (0.9 miles)
Mercy Medical Specialties (0.9 miles)
Highlands Oncology Group P.A. (1.6 miles)
Daniel S. Bradford, MD (1.6 miles)
Natural Hearing Centers (1.8 miles)
Taylor Plastic Surgery Institute (1.8 miles)
Boozman Hof Eye Clinic (1.8 miles)
Places of Worship
Fellowship Bible Church (2.6 miles)
First Presbyterian Church (5.2 miles)
St Stephen Catholic Church (5.6 miles)
Endtime Harvest Church & School (6 miles)
Cafes
Onyx Coffee Lab (3.2 miles)
7 Brew Coffee (4.3 miles)
Onyx Coffee La (5 miles)
Starbucks (5.8 miles)
Transportation
Bentonville Municipal Airport (VBT) (3.8 miles)
Rogers Executive Carter Field Airport ROG (5.3 miles)
Jamestown Nursing And Rehab on seniors.fyi includes 5 photos including images showing interior, decor, living room, dining, chandelier, seating area, artwork, windows, and more.
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