Rogers Health And Rehabilitation Center in Rogers, AR

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Rogers Health And Rehabilitation Center in Rogers, AR

Information last verified:

1149 West New Hope Road, Rogers, AR 72758

For more information about senior living options: (844) 490-3973

3.4 from 36 reviews
5 stars
22
4 stars
0
3 stars
0
2 stars
0
1 stars
14

Overall Review of Rogers Health And Rehabilitation Center

Pros

  • pro The staff are warm-hearted and kind, dedicated to caring for residents.
  • pro The CNAs are the most professional staff, tending to ADLs and meals with love and care.
  • pro The facility is well organized and impeccably clean, with staff who are consistently pleasant, professional, and genuinely care.
  • pro Administrators and admissions teams are proactive, guiding families with clear steps and ensuring seamless transitions.
  • pro The memory care unit is a blessing to families, with staff showing utmost respect and loving care.
  • pro Rehab services are excellent, with therapists providing effective care.
  • pro Families highly recommend Roger’s Health and Rehabilitation for quality elder care.
  • pro The staff keep families informed about residents’ health and well-being.
  • pro The staff are fantastic and caring, delivering kindness and dignity.

Cons

  • pro The facility was horrible and neglectful, giving medicines to patients who were allergic and leaving others without care.
  • pro The rehab after surgery did not take place, and the patient declined rapidly.
  • pro The staff stole the patient’s wedding and engagement rings from her hands.
  • pro A nurse taunted the patient after he asked for ice.
  • pro The nurses were glued to smartphones, ignoring pleas for assistance, and were reckless with patients in wheelchairs.
  • pro The facility is old, the rooms are stuffy, privacy is lacking, and the visitors’ restroom is dirty.
  • pro Medications were three hours late or not given at all, and basic comforts like ice were unavailable.
  • pro The ice machine was broken.
  • pro Call lights were left on for 30 minutes to an hour, and complaints from family and residents were ignored.
  • pro Clothes disappeared and valuables were stolen from residents.
  • pro The facility should be shut down; the state should investigate.

Review

This community is best suited for families prioritizing memory-care excellence delivered with genuine warmth and hands-on advocacy from staff, along with a facility that can move a resident from hospital to rehab with relatively smooth coordination. The strongest case here rests on the memory-care unit, where families repeatedly describe CNAs and other caregivers as patient, loving, and dedicated, and where administrators and front-line teams are seen as actively guiding transitions. For those whose top priority is compassionate dementia care that keeps residents tended to with dignity, Rogers Health And Rehabilitation Center often earns the strongest endorsements in this arena.

Those considering alternatives should note that this is not universally praised as a rehab destination for all resident groups. Several families report serious concerns outside the memory-care setting, issues ranging from delayed response to call bells and medication timing to alleged neglect and even theft. A pattern of negative experiences in other units, including post-surgical rehab and general recovery, prompts a clear warning: if the goal is reliable, comprehensive rehab across all services, other facilities with steadier track records may be a safer choice. In short, the facility’s memory-care strengths do not automatically translate into consistent excellence for every resident need.

On the positive side, the most consistent praise centers on the staff’s attitude and adaptability. Reviews describe a warm, patient workforce that shows up for residents with kindness, respects ADLs, and communicates updates to families. Admissions efficiency and teamwork from the administrator and admissions team are highlighted as standout strengths, especially when moving a resident from hospital care into the center’s care. The memory unit, in particular, is cited as a place where patients with advanced dementia are treated with dignity, and families feel supported by an attentive crew that remains present through difficult transitions. When care is focused and stable, the facility has earned credible, heartfelt testimony.

Yet the most troubling threads run through a sizable portion of the feedback. Allegations range from inconsistent medication administration and delayed assistance to outright neglect and even theft of personal items. Some families recount drills of being left waiting for help, inadequate supervision after surgery, and rooms that feel cramped or outdated. There are episodes of rude communications from staff members and reports of administration not returning calls or failing to address grievances promptly. In several accounts, residents suffered fall risks or wounds that did not receive timely attention, culminating in hospital transfers or worse. These converging reports create a cautionary lens through which the overall picture must be viewed.

When weighing pros against cons, the strongest offset comes from the memory-care team’s demonstrated capability to provide compassionate, patient-centered care, paired with proactive admissions and ongoing family communication. For families seeking a secure, respectful environment for a loved one with dementia, that care philosophy can offset the anxiety of choosing a facility that otherwise carries serious caveats about reliability in other units. The quiet counterpoint is that the positive memory-care experience does not automatically fix or prevent the problems reported in rehab and general care, so families must set clear expectations and demand consistent, verifiable standards across all shifts and departments.

The practical path for decision-makers is concrete. Prioritize a tailored tour focused not just on common areas but on the memory-care wing’s routines, staffing levels, and engagement practices. Ask pointed questions about medication protocols, call-light responsiveness, and incident reporting, and request recent quality metrics or audit findings from administration. For those evaluating risk tolerance, map out a plan that aligns with the loved one’s most urgent needs: if dementia care quality is nonnegotiable, Rogers Health And Rehabilitation Center can be a strong fit when the unit functions at its best; if rehab reliability, modern facilities, and uniform quality across all units are non-negotiables, explore alternatives with steadier performance across the board.

In the end, Rogers Health And Rehabilitation Center stands as a cautious, conditional recommendation. It can be a life-changing, even life-saving choice for families seeking expert memory care and a humane, engaged approach to dementia. It is not universally reliable for all rehab scenarios, and the breadth of experiences documented by reviewers makes it essential to scrutinize current operations, demand transparency, and verify ongoing performance before committing. For families weighing their options, the decision hinges on whether memory-care excellence and hands-on advocacy justify the risks tied to broader care quality concerns.

Features

Housing

  • 140 resident community capacity 140 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Northwest Arkansas Regional (10 miles away) Northwest Arkansas Regional (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Rogers Health And Rehabilitation Center in Rogers, AR is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment purposes. There is also community-operated transportation available for easy access to various locations, including doctors' appointments.

For those interested in staying connected with technology, Rogers Health And Rehabilitation Center provides a computer center and Wi-Fi/high-speed internet. Residents can enjoy delicious meals in the dining room prepared by the dedicated kitchen staff in a restaurant-style setting. Additionally, there is a fitness room for individuals who wish to stay active and maintain their physical well-being.

The community also boasts lovely outdoor spaces and gardens where residents can relax, socialize, and enjoy the fresh air. For those who love gaming or reading, there is a gaming room and a small library within the facility. Housekeeping services ensure that residents can live comfortably and enjoy their surroundings without any worries about maintenance or cleanliness.

In terms of care services, Rogers Health And Rehabilitation Center offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications correctly and on time. A mental wellness program is available to support emotional well-being.

Special dietary restrictions are accommodated by providing diabetes diets and catering to specific diet requirements. Transportation arrangements are made for non-medical needs as well. The wellness center promotes overall health by offering fitness programs and planned day trips.

The location of Rogers Health And Rehabilitation Center also provides convenience with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. With concierge services at hand and resident-run activities scheduled regularly, this assisted living community strives to provide an enriching and fulfilling experience for its residents.

Nearby Places of Interest

This part of Rogers, Arkansas, offers a convenient and bustling suburban environment with easy access to essential services and amenities. With multiple pharmacies, physicians' offices, hospitals, and transportation options nearby, seniors can rest assured that their healthcare needs will be well taken care of. There are also various dining options ranging from casual cafes to family-friendly restaurants within a short distance. For those looking to enjoy the outdoors, several parks are just a short drive away where one can unwind and stay active. Additionally, there is a variety of places of worship for those seeking spiritual fulfillment. Overall, this part of Rogers provides a comfortable and well-rounded community for seniors looking to settle down in a vibrant neighborhood.

Pharmacies

  • Walmart Pharmacy (0.5 miles)
  • Walmart Pharmacy (1.4 miles)
  • Walmart Pharmacy (1.7 miles)
  • Harps Food Stores (2 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.5 miles)
  • ""Walmart Stores"" (2.7 miles)

Physicians

  • Community Clinic Rogers Medical (1.3 miles)
  • Mercy Health System Of Nw Ar (1.5 miles)
  • Dr Hulls Office (1.7 miles)
  • Natural Hearing Centers (2.3 miles)
  • Boozman Hof Eye Clinic (2.6 miles)
  • Rogers Medical Center (2.7 miles)
  • Mercy Medical Specialties (2.8 miles)

Restaurants

  • Parkside Public (1.6 miles)
  • Old Chicago (2.3 miles)
  • Chick-Fil-A (2.3 miles)
  • Whataburger (2.4 miles)
  • Golden Corral (2.4 miles)
  • Twin Peaks (2.4 miles)
  • Local Lime (2.5 miles)

Cafes

  • Onyx Coffee Lab (1.7 miles)
  • 7 Brew Coffee (4.8 miles)
  • Onyx Coffee La (5.9 miles)
  • Starbucks (7.3 miles)
  • Starbucks (9 miles)

Places of Worship

  • Fellowship Bible Church (2 miles)
  • First Presbyterian Church (5.9 miles)
  • St Stephen Catholic Church (6.1 miles)
  • Endtime Harvest Church & School (7 miles)

Parks

  • Lake Atalanta Park (2.1 miles)
  • Memorial Park (5.3 miles)
  • Osage Park (5.4 miles)
  • Orchards Park (5.4 miles)
  • Bentonville Bark Park (7.7 miles)
  • Coler Mtb Preserve (7.8 miles)

Theaters

  • Malco Pinnacle Hills 12 (2.3 miles)

Hospitals

  • Tracie Kirkland, APN (2.4 miles)
  • Emily Turner, APN (2.4 miles)
  • Everest Rehabilitation Hospital (2.5 miles)
  • 4Th Floor Waiting Room (2.8 miles)
  • Mercy Hospital (2.8 miles)
  • Northwest Medical Center - Bentonville (3.7 miles)
  • Decision Point - Preferred Family Healthcare (6.6 miles)

Transportation

  • Rogers Executive Carter Field Airport ROG (4.1 miles)
  • Bentonville Municipal Airport (VBT) (5.2 miles)

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