Rogers Health And Rehabilitation Center in Rogers, AR

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Rogers Health And Rehabilitation Center in Rogers, AR

1149 West New Hope Road, Rogers, AR 72758

For more information about senior living options: (844) 490-3973

2.8 from 26 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
0
1 stars
14

Skilled Nursing Facility

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    Overall Review of Rogers Health And Rehabilitation Center

    Pros

    • pro Jay and his team were supportive and quickly arranged the transfer.
    • pro The staff took care of everything.
    • pro Since then, the staff have shown nothing but kindness, compassion, and wonderful care.
    • pro The management staff has been very informative and attentive to the family's needs.
    • pro CNAs work very hard in a difficult area, remaining patient, caring, and positive each day.
    • pro They are welcoming and have been very supportive.
    • pro The facility is extremely well organized and impeccably clean, which gives peace of mind.
    • pro The staff are consistently pleasant and professional, and they clearly love what they do.

    Cons

    • pro The facility is described as horrible and neglectful, with patients given medicines they are allergic to and left for hours without checks.
    • pro Staff are alleged to fail at basic care, not changing adult diapers and not feeding residents adequately.
    • pro A patient had to be removed to the hospital because the care was so poor.
    • pro The place should be shut down, and the reviewer would never recommend it or use it again.
    • pro Medications were often three hours late or not given at all, and basic comforts like ice were unavailable.
    • pro The staff are criticized as rude and neglectful, with call lights left on and residents ignored, and belongings sometimes stolen.
    • pro The administration is described as unhelpful and full of excuses, with ethics labeled criminal and the state urged to investigate.
    • pro Overall, the experience is labeled a nightmare due to ongoing neglect and problematic treatment of residents.

    Review

    This community is best suited for families facing memory care decisions in Northwest Arkansas where a quick admission and a compassionate, resident-centered approach to dementia care are valued, and where the family is prepared to perform close supervision. When a loved one requires a transition from hospital to a focused memory-care setting and needs staff who respond with warmth, patience, and dignity, Rogers Health and Rehabilitation Center can feel like a hopeful option. The strongest upside appears in the hands-on engagement of caregivers who emphasize kindness, clear family communication, and a willingness to address challenging behaviors without resorting to quick fixes.

    However, there is a clear caveat: this is not the place for families who demand unwavering consistency, rigorous safety protocols, and spotless incident-free records. Several reviews depict serious lapses in care, including delayed or missed medications, neglectful supervision, and a pattern of call lights going unanswered for extended periods. The most troubling accounts involve residents left in uncomfortable conditions, allegations of theft, and staff behavior that undermines trust. For families unable to tolerate reports of neglect or poor responsiveness, alternatives with stronger safety cultures should be prioritized.

    On the positive side, the best-reported aspects center on organizational competence and personal warmth. Multiple families praise how smoothly admissions come together when hospital discharge is imminent, with administrators and the admissions team coordinating steps quickly and clearly. Cleanliness and overall facility organization convey a sense of order, which matters for anxious families seeking reliability during a difficult transition. Reviews also highlight the memory-care team's capacity to treat common behaviors with patience and dignity, suggesting a culture that values humane, person-centered care when it functions at its best.

    Yet these strengths only partly offset the most serious cons. The contrast between well-meaning staff and the reality described in other accounts creates a troubling inconsistency: warmth and attentiveness in some interactions do not consistently translate into timely med administration, proactive monitoring, or respectful handling of residents' belongings. When memory-care needs are high, or when there are multiple comorbidities requiring vigilant oversight, these gaps become acute risks. The inconsistent experiences mean families must assume the burden of continual oversight, and that risk tolerance will vary dramatically from one day to the next.

    For decision-making families, a practical path is to weigh the trade-off between potential compassionate care and the real possibility of subpar safety practices. If choosing Rogers, expect to engage actively: verify med-pass procedures, demand strict call-light response protocols, and request transparent, frequent updates about any changes in health status. It is essential to interview frontline staff and observe routines during multiple visits, not just a single tour or one positive encounter. Simultaneously, explore nearby facilities with stronger, verifiable safety records, more consistent staffing, and clearer accountability structures to compare what reliable care should feel like day-to-day.

    In the end, Rogers Health and Rehabilitation Center can meet the needs of a subset of families - those who prioritize a quick transition, a compassionate caregiving ethos, and a clean, orderly environment - while requiring a high level of vigilance about safety, medication management, and staff responsiveness. For others, especially where consistent quality control and abuse-free, responsive care are non-negotiable, it is prudent to consider alternatives that demonstrate sustained, proven performance across all indicators of high-quality senior care. The decision should hinge on the family's tolerance for risk, the specific care requirements of the loved one, and the extent to which diligent, ongoing oversight can be sustained over time.

    Features

    Housing

    • 140 resident community capacity 140 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Northwest Arkansas Regional (10 miles away) Northwest Arkansas Regional (10 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Rogers Health And Rehabilitation Center in Rogers, AR is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment purposes. There is also community-operated transportation available for easy access to various locations, including doctors' appointments.

    For those interested in staying connected with technology, Rogers Health And Rehabilitation Center provides a computer center and Wi-Fi/high-speed internet. Residents can enjoy delicious meals in the dining room prepared by the dedicated kitchen staff in a restaurant-style setting. Additionally, there is a fitness room for individuals who wish to stay active and maintain their physical well-being.

    The community also boasts lovely outdoor spaces and gardens where residents can relax, socialize, and enjoy the fresh air. For those who love gaming or reading, there is a gaming room and a small library within the facility. Housekeeping services ensure that residents can live comfortably and enjoy their surroundings without any worries about maintenance or cleanliness.

    In terms of care services, Rogers Health And Rehabilitation Center offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications correctly and on time. A mental wellness program is available to support emotional well-being.

    Special dietary restrictions are accommodated by providing diabetes diets and catering to specific diet requirements. Transportation arrangements are made for non-medical needs as well. The wellness center promotes overall health by offering fitness programs and planned day trips.

    The location of Rogers Health And Rehabilitation Center also provides convenience with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. With concierge services at hand and resident-run activities scheduled regularly, this assisted living community strives to provide an enriching and fulfilling experience for its residents.

    Nearby Places of Interest

    This part of Rogers, Arkansas, offers a convenient and bustling suburban environment with easy access to essential services and amenities. With multiple pharmacies, physicians' offices, hospitals, and transportation options nearby, seniors can rest assured that their healthcare needs will be well taken care of. There are also various dining options ranging from casual cafes to family-friendly restaurants within a short distance. For those looking to enjoy the outdoors, several parks are just a short drive away where one can unwind and stay active. Additionally, there is a variety of places of worship for those seeking spiritual fulfillment. Overall, this part of Rogers provides a comfortable and well-rounded community for seniors looking to settle down in a vibrant neighborhood.

    Pharmacies

    • Walmart Pharmacy (0.5 miles)
    • Walmart Pharmacy (1.4 miles)
    • Walmart Pharmacy (1.7 miles)
    • Harps Food Stores (2 miles)
    • Walgreens (2.3 miles)
    • Walgreens (2.5 miles)
    • ""Walmart Stores"" (2.7 miles)

    Physicians

    • Community Clinic Rogers Medical (1.3 miles)
    • Mercy Health System Of Nw Ar (1.5 miles)
    • Dr Hulls Office (1.7 miles)
    • Natural Hearing Centers (2.3 miles)
    • Boozman Hof Eye Clinic (2.6 miles)
    • Rogers Medical Center (2.7 miles)
    • Mercy Medical Specialties (2.8 miles)

    Restaurants

    • Parkside Public (1.6 miles)
    • Old Chicago (2.3 miles)
    • Chick-Fil-A (2.3 miles)
    • Whataburger (2.4 miles)
    • Golden Corral (2.4 miles)
    • Twin Peaks (2.4 miles)
    • Local Lime (2.5 miles)

    Cafes

    • Onyx Coffee Lab (1.7 miles)
    • 7 Brew Coffee (4.8 miles)
    • Onyx Coffee La (5.9 miles)
    • Starbucks (7.3 miles)
    • Starbucks (9 miles)

    Places of Worship

    • Fellowship Bible Church (2 miles)
    • First Presbyterian Church (5.9 miles)
    • St Stephen Catholic Church (6.1 miles)
    • Endtime Harvest Church & School (7 miles)

    Parks

    • Lake Atalanta Park (2.1 miles)
    • Memorial Park (5.3 miles)
    • Osage Park (5.4 miles)
    • Orchards Park (5.4 miles)
    • Bentonville Bark Park (7.7 miles)
    • Coler Mtb Preserve (7.8 miles)

    Theaters

    • Malco Pinnacle Hills 12 (2.3 miles)

    Hospitals

    • Tracie Kirkland, APN (2.4 miles)
    • Emily Turner, APN (2.4 miles)
    • Everest Rehabilitation Hospital (2.5 miles)
    • 4Th Floor Waiting Room (2.8 miles)
    • Mercy Hospital (2.8 miles)
    • Northwest Medical Center - Bentonville (3.7 miles)
    • Decision Point - Preferred Family Healthcare (6.6 miles)

    Transportation

    • Rogers Executive Carter Field Airport ROG (4.1 miles)
    • Bentonville Municipal Airport (VBT) (5.2 miles)

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