Information last verified:
1513 South Dixieland Road, Rogers, AR 72758
For more information about senior living options: (844) 490-3973
The Waters Of Rogers is best suited for families that prize a warm, family-like care culture and strong nursing leadership. The reviews repeatedly highlight a compassionate staff core, with Trish, the director of nurses, and the front-line team delivering attentive, personalized care that families feel good about. This community tends to resonate with residents who benefit from visible nurse oversight, steady routines, and therapy-focused engagement, where staff are willing to roll up their sleeves to support both daily living and rehabilitation.
Those who may want to consider alternatives are families who cannot tolerate inconsistencies in cleanliness, maintenance, or administrative responsiveness. Recurrent complaints about the facility smelling dirty, being perceived as “old” or imperfectly maintained, and even pest concerns create a gulf between the strongest praise and the day-to-day realities some families encounter. If pristine housekeeping, reliably answered call lights, and consistent communication with management are essential, other options with tighter operations and clearer accountability could be a better fit.
The strongest positives, dedicated staff, a genuine sense of family, and a cohesive care team, often offset the drawbacks when care needs are high. The care environment feels genuinely personal, with staff who know residents well, participate in meaningful activities, and coordinate across disciplines to support rehab and daily routines. When functioning at its best, the facility delivers a level of warmth and attentiveness that makes residents feel seen and valued, and the therapy team receives frequent praise for its impact on recovery and quality of life.
Yet the main cons are persistent enough to warrant serious consideration. Several accounts describe dirty conditions, odors in resident halls, and even pest issues, which undermine the comfort and perceived safety of the environment. There are reports of call lights going unanswered, delays in medication administration, and instances where personal belongings go missing. Temperature control gaps and doors being left closed add to concerns about resident safety and comfort. Inconsistent communication with families or between administration and front-line staff further complicates the decision, especially during transitions or health changes.
For families evaluating this community, practical steps can clarify fit. Request an up-to-date tour focusing on cleanliness, odor control, and infection-prevention practices; review current call-light response times and maintenance turnaround; and confirm a clear single point of contact for daily updates. Inquire about staffing levels, including RN coverage and CNA ratios, and how department heads support front-line caregivers when shortages arise. Probe whether leadership has addressed housekeeping, pest control, and room temperature issues recently, and ask for examples of how concerns were resolved for current residents.
Bottom line: The Waters Of Rogers balances strong, personable care with clear operational caveats. It is a compelling choice for families prioritizing care culture, staff accessibility, and a robust therapy program, provided that daily cleanliness and administrative responsiveness can be assured. For those who cannot tolerate repeated cleanliness issues, inconsistent call-light responsiveness, or opaque communication with administration, exploring other options is prudent. In the right situation, where care quality and a homey atmosphere trump occasional maintenance lapses, this community can feel like the right, reassuring home for a loved one.
The Waters Of Rogers in Rogers, AR is an exceptional assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents. The community focuses on providing a comfortable and enriching environment where seniors can thrive and enjoy their golden years.
For those who want to maintain their personal grooming and style, there is a beauty salon available onsite. Residents can also stay connected to their favorite TV shows with access to cable or satellite TV. The community operates its own transportation service, ensuring that residents have easy access to local destinations. A computer center is available for those looking to stay connected online or catch up on emails.
Meals at The Waters Of Rogers are delightful experiences in a dining room setting, offering restaurant-style dining with special dietary restrictions catered for. For added convenience, each apartment is fully furnished and equipped with a kitchenette, allowing residents the option to prepare meals in their own space. Housekeeping services ensure that apartments are kept clean and tidy.
To promote an active lifestyle, The Waters Of Rogers provides a variety of amenities and activities. A fitness room is available for those looking to maintain their physical well-being, while a gaming room offers opportunities for friendly competition and recreation. Outdoor spaces provide beautiful gardens where residents can relax or take a leisurely stroll. A small library offers intellectual stimulation and opportunities for learning.
Residents can easily connect with loved ones thanks to the telephone service provided in each apartment, as well as Wi-Fi/high-speed internet access throughout the community. Non-medical transportation arrangements are readily available for appointments or social outings.
The care services at The Waters Of Rogers are designed to provide personalized support tailored to each resident's individual needs. A 24-hour call system ensures that help is always just a button press away, while around-the-clock supervision provides peace of mind for both residents and their families. Trained staff offer assistance with daily activities such as bathing, dressing, and transfers.
Residents with specific dietary needs, such as diabetes, can avail of specialized meal preparation and service. Medication management services help ensure that residents receive their prescribed medications on time. A mental wellness program is in place to promote emotional well-being and provide support when needed.
The community offers a range of activities to foster engagement and social interaction. Concierge services are available to assist with daily needs, while fitness programs keep residents active and healthy. Planned day trips and resident-run activities offer opportunities for exploration and fun. Scheduled daily activities provide structure and entertainment.
The Waters Of Rogers is conveniently located near many amenities, including two cafes, four parks, ten pharmacies, 22 physicians, 28 restaurants, two transportation options, one place of worship, one theater nearby, and six hospitals nearby.
Overall, The Waters Of Rogers provides a welcoming environment where seniors can receive personalized care in a comfortable setting. With an array of amenities and care services available, residents can enjoy their retirement years while maintaining their independence and overall well-being.
The Waters Of Rogers is located at 1513 South Dixieland Road, Rogers, AR 72758 in Benton County, Arkansas
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