1513 South Dixieland Road, Rogers, AR 72758
For more information about senior living options: (844) 490-3973
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The Blossoms facility sits at the center of a broad spectrum of personal experiences, with many families praising the kindness and dedication of its staff while others recount troubling incidents that left them concerned about safety, cleanliness, and responsiveness. A common thread across many reviews is gratitude for compassionate care, especially from Trish, the director of nurses, whose leadership and bedside presence are repeatedly lauded. Commenters describe her as a wonderful, caring professional who provides excellent care for patients and who motivates her entire team to work daily toward the comfort and well?being of those in their care. Several families explicitly credit Trish and other nurses for making their loved ones feel safe and respected, even in trying situations, and they note a sense of "home away from home" that some reviewers feel is present in the facility.
In one heartfelt set of observations, families speak of the positive, family?like culture that has developed under Trish and the rest of the staff. A number of caregivers, aides, and nurses are named with affection - Debbie, Aida, Tia, CC, Ericka, Elisa, Laura, Alfred, and many others - who are described as attentive, warm, and genuinely invested in their residents. Several reviewers describe the staff as going above and beyond, with clean, well?maintained rooms, responsive call lights, and a therapeutic environment that feels like a true team effort. The medical director and nurse practitioner are singled out as two of the best in the field, reinforcing a sense that the clinical leadership supports high standards of care. The therapy team, in particular, is praised as outstanding, with residents and families often noting visible improvements in function and a sense that rehabilitation is personalized and thorough. For many families, these elements - consistent care, open communication, and a welcoming atmosphere - make The Blossoms feel like a trusted, supportive community for loved ones.
Yet the same facility is also the subject of vehement, cautionary statements from others who experienced markedly different conditions. A memorable account from July 19, 2023 describes a husband with Alzheimer's who was admitted for two weeks of rehabilitation and whose care was compromised by temperature control and communication failures. The family requested that his door remain open and that his room be kept warm, noting that he was frequently immobile and unable to adjust settings himself. They found his room temperature in the mid?60s and his door shut on at least one occasion, with staff unable to explain the cold conditions. Calls placed to the facility went unanswered, and the hospice doctor's attempts to reach the staff were likewise unsuccessful, ultimately leading the family to remove him from the facility. This specific experience left the family with a strong negative impression and a clear lack of confidence in the facility's responsiveness.
Other reviewers registered serious concerns about hygiene and overall cleanliness, including references to cockroaches, persistent odors, and residents' rooms smelling of urine and feces in some areas. One reviewer bluntly labeled the place as dirty and dirty and stinky, with additional complaints about call lights going unanswered. These accounts paint a picture of a facility struggling with basic upkeep and reliable communication at times, which understandably heightens safety concerns for families considering long?term placement for their loved ones.
There are also anecdotes that reflect mixed experiences within the same facility. One reviewer's father in rehab received excellent care - staff came promptly when he pressed his call button, and he felt consistently cared for and comforted. This contrasts with other stories of neglect or mismanagement, including an instance where a resident contracted Covid during their stay and faced isolation and delayed assistance, as well as reports of dehydration and malnutrition requiring emergency attention. Another review recounts personal belongings going missing with little explanation, adding to the sense that communication and administrative systems could be improved in some circumstances.
A number of reviews emphasize that, despite the facility's age, it can still present a clean and organized environment, and that many staff members treat residents and families with genuine kindness and respect. Several reviewers note that the place feels older, yet "clean," and recognize the efforts of department heads and staff who step in to help when short-staffed. The sentiment most often expressed by these reviewers is a strong sense of appreciation for the overall culture of care, along with praise for specific individuals who have stood out in a positive light. The facility is described as a place where residents are treated like family, where activities have become more engaging, and where staff commitment remains a central, uplifting theme.
Taken together, the reviews reveal a facility that can deliver high?quality, compassionate care and foster meaningful, trusting relationships between residents, families, and staff. They also reveal significant, sometimes troubling gaps in safety, communication, and cleanliness that can occur in the same place at different times. For prospective families, the message is nuanced: The Blossoms has a reputation for heartfelt, patient?centered care and a strong, caring staff core, but there are documented instances of inadequate temperature management, unanswered calls, odor and hygiene concerns, and occasional lapses in notification and coordination during medical events. It is clear that the facility's strengths - dedicated staff, a home?like atmosphere, and a capable therapy program - stand beside real challenges that demand ongoing attention, strong oversight, and proactive communication to ensure every resident's safety and comfort.
If you're considering The Blossoms for a loved one, it may be wise to visit with a thorough checklist in hand: observe room temperatures and door policies, test the responsiveness of call bells, ask about housekeeping and odor control, inquire about how emergencies and hospital transfers are managed, and speak with multiple staff members across shifts to gauge consistency in care. Look for concrete examples of how staff respond to call lights, how quickly aides or nurses "pop in" when needed, and how administrators handle concerns when they arise. The facility's documented strengths - deep commitment from leadership, a culture of family?like care, and a robust therapy program - can be significant advantages, but the experiences highlighted in these reviews underscore the importance of clear communication, robust safety practices, and ongoing quality improvements to ensure all residents receive the level of care they deserve.
The Waters Of Rogers in Rogers, AR is an exceptional assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents. The community focuses on providing a comfortable and enriching environment where seniors can thrive and enjoy their golden years.
For those who want to maintain their personal grooming and style, there is a beauty salon available onsite. Residents can also stay connected to their favorite TV shows with access to cable or satellite TV. The community operates its own transportation service, ensuring that residents have easy access to local destinations. A computer center is available for those looking to stay connected online or catch up on emails.
Meals at The Waters Of Rogers are delightful experiences in a dining room setting, offering restaurant-style dining with special dietary restrictions catered for. For added convenience, each apartment is fully furnished and equipped with a kitchenette, allowing residents the option to prepare meals in their own space. Housekeeping services ensure that apartments are kept clean and tidy.
To promote an active lifestyle, The Waters Of Rogers provides a variety of amenities and activities. A fitness room is available for those looking to maintain their physical well-being, while a gaming room offers opportunities for friendly competition and recreation. Outdoor spaces provide beautiful gardens where residents can relax or take a leisurely stroll. A small library offers intellectual stimulation and opportunities for learning.
Residents can easily connect with loved ones thanks to the telephone service provided in each apartment, as well as Wi-Fi/high-speed internet access throughout the community. Non-medical transportation arrangements are readily available for appointments or social outings.
The care services at The Waters Of Rogers are designed to provide personalized support tailored to each resident's individual needs. A 24-hour call system ensures that help is always just a button press away, while around-the-clock supervision provides peace of mind for both residents and their families. Trained staff offer assistance with daily activities such as bathing, dressing, and transfers.
Residents with specific dietary needs, such as diabetes, can avail of specialized meal preparation and service. Medication management services help ensure that residents receive their prescribed medications on time. A mental wellness program is in place to promote emotional well-being and provide support when needed.
The community offers a range of activities to foster engagement and social interaction. Concierge services are available to assist with daily needs, while fitness programs keep residents active and healthy. Planned day trips and resident-run activities offer opportunities for exploration and fun. Scheduled daily activities provide structure and entertainment.
The Waters Of Rogers is conveniently located near many amenities, including two cafes, four parks, ten pharmacies, 22 physicians, 28 restaurants, two transportation options, one place of worship, one theater nearby, and six hospitals nearby.
Overall, The Waters Of Rogers provides a welcoming environment where seniors can receive personalized care in a comfortable setting. With an array of amenities and care services available, residents can enjoy their retirement years while maintaining their independence and overall well-being.
The Waters Of Rogers is located at 1513 South Dixieland Road, Rogers, AR 72758 in Benton County, Arkansas
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