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The Waters Of Rogers

The Waters Of Rogers is a nursing home community in Rogers, AR.

Information last verified:

1513 South Dixieland Road, Rogers, AR 72758

For more information about senior living options: (866) 208-4318

3.9 from 40 reviews
5 stars
28
4 stars
1
3 stars
0
2 stars
1
1 stars
10

Overall Review of The Waters Of Rogers

differentiator 2 reviews mention this

Memory care feels supported

Residents describe memory care support as attentive, though there are reports of care lapses.

One family member describes a loved one thriving in the memory care wing and being known by staff, with care delivered with kindness and dignity. Another reviewer discusses a loved one with Alzheimer’s during a rehab stay and raises concerns about missed follow-through, including unanswered calls and problems after the initial admission instructions. Together, the feedback points to real strengths in day-to-day support while also showing that care quality can be inconsistent.

common 16 reviews mention this

Caring staff is the main takeaway

Staff care and responsiveness are the most repeated reasons families choose this community.

Across many reviews, families say nursing staff and department heads treat residents like family, show compassion, and follow through with comfort needs. Multiple reviewers specifically mention quick help after call buttons or being able to rely on staff to address concerns. Even when reviewers are critical, they still single out certain individuals and nursing leadership as helpful or knowledgeable, which reinforces that staff involvement is a key part of the overall experience.

caveat 4 reviews mention this

Cleanliness and odors draw criticism

Several residents and families report poor cleanliness and strong odors.

Some reviewers describe the building as dirty, stinky, and filthy, with reports of urine and feces odors in resident halls and even cockroaches. Others contrast that by saying the facility is old but clean, but the negative cleanliness comments are frequent enough to stand out. On balance, cleanliness appears to be a recurring concern for some families.

caveat 2 reviews mention this

Calls and call lights not answered

A few reviewers report delayed or missing responses to phones and call lights.

One reviewer says phone calls went unanswered and that even hospice attempts to reach the facility were unanswered, which they link to worsening conditions after admission. Another reviewer also reports that call lights were not answered. These accounts suggest communication responsiveness can fall short when families need it most.

caveat 3 reviews mention this

Cold rooms and meals are a concern

Some residents and families report cold rooms and inconsistent meal temperatures.

Several negative reviews mention rooms staying cold and meals being served at a lukewarm temperature or described as cold. One family member describes a room running in the mid-60s despite their request for warmth, and another says meals and rooms were always cold. Taken together, temperature and food warmth come up as a recurring quality issue.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 110 resident community capacity 110 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Northwest Arkansas Regional (9 miles away) Northwest Arkansas Regional (9 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Community Clinic Rogers Medical (1 miles)
  • Dr Hulls Office (1.3 miles)
  • Natural Hearing Centers (1.6 miles)
  • Mercy Health System Of Nw Ar (1.7 miles)
  • Boozman Hof Eye Clinic (1.9 miles)
  • Rogers Medical Center (2.3 miles)
  • Mercy Medical Specialties (2.3 miles)

Pharmacies

  • Walmart Pharmacy (1 miles)
  • Walmart Pharmacy (1.2 miles)
  • Walmart Pharmacy (1.2 miles)
  • Harps Food Stores (2 miles)
  • Walgreens (2 miles)
  • ""Walmart Stores"" (2.4 miles)
  • Pharmavite (2.4 miles)

Restaurants

  • Parkside Public (1.7 miles)
  • Mojito's Mexican Grill (2 miles)
  • Five Guys Burgers & Fries (2.1 miles)
  • Abuelo's Mexican Food Embassy (2.1 miles)
  • Local Lime (2.1 miles)
  • Twin Peaks (2.1 miles)
  • Pickleman's Gourmet Cafe (2.3 miles)

Cafes

  • Onyx Coffee Lab (1.8 miles)
  • 7 Brew Coffee (4.1 miles)
  • Onyx Coffee La (5.2 miles)
  • Starbucks (6.6 miles)
  • Starbucks (8.3 miles)

Hospitals

  • Tracie Kirkland, APN (1.9 miles)
  • Emily Turner, APN (1.9 miles)
  • 4Th Floor Waiting Room (2.4 miles)
  • Mercy Hospital (2.4 miles)
  • Everest Rehabilitation Hospital (2.9 miles)
  • Northwest Medical Center - Bentonville (3 miles)
  • Decision Point - Preferred Family Healthcare (5.9 miles)

Theaters

  • Malco Pinnacle Hills 12 (2 miles)

Parks

  • Lake Atalanta Park (2.4 miles)
  • Memorial Park (4.6 miles)
  • Osage Park (4.7 miles)
  • Orchards Park (4.7 miles)
  • Bentonville Bark Park (7 miles)
  • Coler Mtb Preserve (7 miles)

Places of Worship

  • Fellowship Bible Church (2.5 miles)
  • First Presbyterian Church (5.2 miles)
  • St Stephen Catholic Church (5.4 miles)
  • Endtime Harvest Church & School (6.3 miles)

Transportation

  • Rogers Executive Carter Field Airport ROG (3.9 miles)
  • Bentonville Municipal Airport (VBT) (4.5 miles)

Frequently Asked Questions

Where is The Waters Of Rogers?

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