Desert Terrace Healthcare Center in Phoenix, AZ

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  • Interior

    A quiet hospital corridor with doors on either side leading to patient rooms.

  • Outdoors

    A modern building surrounded by trees with a ramp leading to the entrance, bathed in sunlight.

  • Building

    A school building with a parking lot and trees on a sunny day.

  • Architecture

    A beautiful garden with colorful flowers in front of a modern house.

  • Trees

    An aerial view of an urban neighborhood with a visible intersection and residential buildings surrounded by greenery.

  • Windows

    A building with large windows surrounded by greenery at sunset.

  • Garden

    A small garden area with lush greenery and a decorative metal fence on a wooden structure.

  • Lobby

    A modern hospital reception area with a sleek design and warm lighting.

  • Exercise Equipment

    A rehabilitation clinic with various exercise equipment and workstations.

  • Office

    A one-story office building with an American flag in front, surrounded by a parking lot and trees under a clear blue sky.

  • Healthcare

    A hospital room with two patient beds, separated by a curtain, featuring wooden flooring and medical equipment.

  • Reception Area

    A cozy waiting room with leather chairs and framed artwork.

Desert Terrace Healthcare Center in Phoenix, AZ

Desert Terrace Healthcare Center is a nursing home community in Phoenix, AZ.

Information last verified:

2509 North 24th Street, Phoenix, AZ 85008

For more information about senior living options: (866) 208-4318

3.7 from 118 reviews
5 stars
73
4 stars
6
3 stars
0
2 stars
3
1 stars
36

Overall Review of Desert Terrace Healthcare Center

differentiator 4 reviews mention this

Therapy teams get praise

Rehabilitation care stands out, with residents describing knowledgeable therapy support.

Several residents describe the therapy team as knowledgeable, motivating, and experienced, and they credit a coordinated rehab approach. A few also mention good nursing support alongside therapy, including wound care. Where residents were unhappy, complaints often focused on communication or medication timing rather than therapy skills.

common 3 reviews mention this

Activities help make days easier

Day-to-day activities are a regular point of positive feedback.

Residents mention scheduled activities and community events, including bingo and movie time, as well as social gatherings like an ice cream social. Multiple reviews also highlight specific staff involvement in activities, naming the activities director for going out of their way. Even among mixed feedback, the activity programming is described as something residents can look forward to.

caveat 7 reviews mention this

Medication and call-button complaints

Residents and families report troubling delays and gaps in medication delivery.

A recurring concern is that medications are not delivered on time or are delayed for long stretches, including pain meds and antibiotics. Multiple reviews also describe poor responsiveness—call buttons not getting attention, phones not being answered, or families struggling to reach staff. Several of these accounts connect the lack of follow-through to residents not getting the care they expected.

caveat 6 reviews mention this

Cleanliness concerns and strong odors

Cleanliness issues, smells, and pest concerns come up in negative feedback.

Several reviews criticize the facility’s upkeep, describing unpleasant smells and reporting problems like roaches and flies. Others mention rooms and common areas not being properly maintained, including reports of urine or feces in the environment. A smaller number of residents give the facility strong cleanliness praise, but the negative cleanliness accounts are frequent enough to be a clear caveat.

common 3 reviews mention this

Dining gets mixed reactions

Food quality is inconsistent, with residents split between praise and criticism.

Some residents say meals are better than hospital food and describe alternatives if they don’t like what’s served. Others complain about food being subpar, cold, or served with limited conveniences. The community also offers restaurant-style dining as an amenity, while reviews reflect that experience can vary from person to person.

common 2 reviews mention this

Nearby care access is close

Major medical options are relatively nearby.

The listing’s location places larger medical services within a few miles, which can matter if residents need escalation beyond a skilled nursing setting. Residents do reference emergency transfers in their accounts, reinforcing how proximity to hospitals may be relevant for families.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 108 resident community capacity 108 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Phoenix Sky Harbor International (3 miles away) Phoenix Sky Harbor International (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Wren House Brewing Company (0.3 miles)
  • McDonald's (1.6 miles)
  • Zipps Sports Grill (2.1 miles)
  • Whataburger (2.1 miles)
  • McDonald's (2.2 miles)
  • In-N-Out Burger (2.3 miles)
  • Del Taco (2.3 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Walgreens (1.4 miles)
  • Walgreens (1.5 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.6 miles)

Hospitals

  • Maricopa Medical Center (1.2 miles)
  • Arizona State Hospital (1.6 miles)
  • Banner – University Medical Center Phoenix (1.9 miles)
  • Carl T Hayden VA Medical Center, Recreation Therapy (2.6 miles)
  • St Joseph's Hospital & Med Center: Deguzman Brian J MD (2.9 miles)
  • St Josephs Neurological ICU (3 miles)

Cafes

  • Dutch Bros Coffee (1.6 miles)
  • Provision Coffee Bar (2.1 miles)
  • Starbucks (2.2 miles)
  • Panera Bread (2.3 miles)
  • Songbird Coffee & Tea House (2.7 miles)
  • Futuro (2.7 miles)
  • Fair Trade Cafe (2.9 miles)

Physicians

  • Banner Family Medicine Center (1.8 miles)
  • SimonMed Imaging - Phoenix (2.3 miles)
  • Arizona Eye Specialists (2.4 miles)
  • Null (2.6 miles)
  • Dignity Health Peppertree Family Medicine (3.1 miles)
  • Keystone Natural Family Medicine (3.3 miles)
  • Phoenix Skin Medical Surgical Group (3.5 miles)

Transportation

  • Airport Rent-A-Car (1.9 miles)
  • Thomas/Central Ave METRO (2.6 miles)
  • METRO McDowell/Central Ave (2.7 miles)
  • Terminal 3 (3 miles)
  • Delta SkyClub (3 miles)
  • Phoenix Sky Harbor International Airport (PHX) (3 miles)
  • Concourse A (3.1 miles)

Theaters

  • AMC Arizona Center 24 (2.7 miles)

Places of Worship

  • Roosevelt Community Church (2.8 miles)
  • Primera Iglesia United Methodist Church (3.4 miles)
  • First United Methodist Church of Phoenix (3.9 miles)
  • Christ Church of the Ascension (4.3 miles)

Parks

  • Margaret T. Hance Park (2.9 miles)
  • Encanto Park (3.5 miles)

Frequently Asked Questions

Where is Desert Terrace Healthcare Center?
What photos are available for Desert Terrace Healthcare Center in Phoenix, Arizona?

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