Cedar Ridge III

Pros

• The caregivers are amazing.
• The reviewers are happy they chose Cedar Ridge for their mom, and she was cared for very well.
• They love that it is a family?run business with a nurse on staff 24 hours a day.

Cons

• They left her on the toilet and she had to scream for help because no one came.
• A staff member called her a b!t?h.
• They treat her like a dog.
• They hired caregivers who had previously been fired for bad behavior.
• They told her she's not her maid.
• They did not give the antibiotic prescribed for his infected toe.
• The mom (aged 79) had to change and clean him because his pants were full of waste.
• It took them 45 minutes to get his prescription asthma spray.
• They lied about his asthma, despite his medical history and the doctor.
• They don't follow up on what the doctor prescribes without a fight.
• There were no outside activities to engage him.
• The reviewer waited over half an hour to clean and bandage a cut on his arm.

Review

A few people left comments that paint a highly contrasting picture of care and concern within this place. On one hand, there are voices that feel deeply unsettled and even furious about how some residents are treated, how quickly help comes, and whether staff are truly equipped to provide compassionate, responsible care. On the other hand, at least one reviewer expresses real gratitude, describing the facility as a place where caregivers truly look after a loved one, with a sense of family involvement and professional oversight. Taken together, the reviews sketch a landscape of intense frustration for some families, alongside a heartfelt appreciation from others.

In the most troubling account, a grandmother was reportedly left on the toilet and had to scream for help because no one appeared to respond. The reviewer recalls being told she was "left to cry" in that moment, and adds a jarring insult: someone called her a b!t?h. The commenter emphasizes that their grandmother was treated "like a dog," and that the situation represents a serious failure in basic dignity and safety. The tone is urgent and accusatory, insisting that this cannot go unaddressed and that it must be fixed. The author even signals that they intend to push for changes - "these people don't deserve that kind of treatment," and they threaten actions aimed at shutting the place down if improvements aren't made.

Another reviewer raises a broader concern about staffing practices, suggesting that there are people working there who have previously been fired from caregiving roles for bad behavior. The implication is that such histories should disqualify someone from working with vulnerable populations, and the reviewer argues that rehiring individuals with past problems is unacceptable when patients are dying or in serious need of reliable, trustworthy care. This sentiment underscores a fear that accountability and safe staffing aren't being adequately safeguarded at the facility, fueling a sense of distrust and anxiety about daily operations and future incidents.

A separate quote highlights a blunt, personal boundary spoken to a resident: "YOUR WORKING THERE TO HELP THESE PEOPLE. Fix it or I will make sure this place gets shut down." This line - paired with the claim that a family member was confronted with a staff attitude that diminished the resident's status - drives home the intensity of the caller's demand for professional behavior, respect, and immediate corrective action. The reviewer reiterates that no one in such a setting deserves the kind of care they allege their grandmother received, insisting that system-wide improvements are not just desirable but mandatory.

There are also accounts that focus on neglect in medical and daily-care tasks. One reviewer recounts a grim scene in which their father never received an antibiotic prescribed by the doctor for an infected toe, while their mother, visiting from a different generation (age 79), had to contend with the father's incontinence and personal waste, having to clean and turn him at times. Such details point to concerns about timely medication administration and the burden placed on family members for basic hygiene and caregiving tasks, suggesting a persistent gap between medical guidance and on-the-ground care.

Amid the strongly negative experiences, another voice offers a glowing endorsement. This reviewer calls the caregivers "amazing" and says they are grateful for choosing Cedar Ridge for their mother. They describe the place as family-run with a nurse on site 24 hours a day, which conveys a sense of comprehensive oversight, continuity of care, and a personal touch that can make a meaningful difference in a resident's daily life. This positive report stands in stark contrast to the harsher criticisms, indicating that experiences can vary widely even within the same facility.

A second negative entry further details dissatisfaction with medical follow-through. The reviewer notes that, without the sister's placement, their father might not be in that facility at all, but they recount a long wait of about 45 minutes for a prescribed asthma spray. They claim they were told their father did not have asthma, despite medical history and input from the doctor. They also accuse staff of failing to follow up on doctor-prescribed treatments, such as nebulizer therapies, and of a lack of engaging activities for the resident. Additionally, they describe a delay of more than half an hour to attend to a simple wound - cleaning and bandaging a cut - adding to a mounting impression of neglect in both routine and urgent care tasks.

Taken together, these reviews present a mosaic of experiences that can feel almost two different realities living under the same roof. Some families describe moments of alarming neglect, disrespect, and procedural failures that threaten safety and dignity, while others recount a supportive, attentive environment where professionals and family involvement work in harmony. The stronger narratives of concern call for immediate, transparent accountability, stronger safeguards against staffing with problematic histories, and a reopening of conversations with families about care standards and daily routines. Meanwhile, the affirmative account reminds readers that with the right combination of oversight, dedicated staff, and a family-centered approach, a facility can indeed feel like a trusted, compassionate place in which a loved one can receive meaningful, respectful care.

Physicians

• Derma Renew Medical Spa - Terry L Bucan Do (0.2 miles)
• Fehrman Orthodontics (0.4 miles)
• Kuhn Hearing Center (0.5 miles)
• Weston Oral-Maxillofacial Surgery (1.5 miles)
• Marshfield Clinic (1.5 miles)
• Marshfield Clinic Weston Center (1.6 miles)
• Ministry Medical Group (1.6 miles)

Pharmacies

• Pick 'n Save Pharmacy (0.4 miles)
• Walgreens (0.5 miles)
• Puramed Bioscience (0.8 miles)
• Trig's Pharmacy (1 miles)
• Shopko Rothschild Pharmacy (1.3 miles)
• Southside Pharmacy (2 miles)
• Young's Drug Store (2 miles)

Restaurants

• El Charro Authentic Mexican Restaurant (0.5 miles)
• Wendy's (0.5 miles)
• Little Caesars Pizza (0.5 miles)
• Log Cabin Restaurant (0.5 miles)
• Taco John's (0.7 miles)
• Sconni's Alehouse & Eatery (0.8 miles)
• Burger King (0.9 miles)

Places of Worship

• St Peter Ev Lutheran Church-Wels (0.9 miles)
• St Therese Catholic Church (1.3 miles)
• Highland United Methodist Church (1.9 miles)
• Wels (2.2 miles)
• Wausau Bible Church (2.6 miles)
• Bouldin Sid Rev & Joan (2.6 miles)
• Our Saviors Lutheran Church (3.1 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (2.7 miles)
• Whitewater Music Hall (3.7 miles)
• Biggby Coffee (4.3 miles)

Parks

• Kort Street Boat Launch and Park (1.4 miles)
• Radtke Park (1.4 miles)
• George Street Park (2.5 miles)
• Riveredge Parkway (3.1 miles)
• Isle of Ferns Park (3.2 miles)
• Rib Mountain State Park (4.3 miles)
• Marathon Park (4.3 miles)

Hospitals

• Ministry Health Care (1.6 miles)
• St Clares Hospital Of Weston (1.6 miles)
• Ascension St Clare's Hospital (1.7 miles)
• St Clares Ministry Health Weston (1.7 miles)
• North Central Health Care (2 miles)

Transportation

• U-Haul Neighborhood Dealer (2.9 miles)
• D bus (3.6 miles)
• U-Haul (3.8 miles)

Theaters

• Cedar Creek Cinema Rothschild, Wi (3.8 miles)