4930 Alderson Street, Schofield, WI 54476
For more information about senior living options: (866) 208-4318
Overall Review of Cedar Ridge Elder Services I
Pros
The caregivers are amazing.- Cedar Ridge is a family-run business with a nurse on staff 24 hours a day.
- They were happy they chose Cedar Ridge for their mom, because she was cared for so well.
- The staff provided attentive and compassionate care.
Cons
Someone left grandma on the toilet and she had to scream for help because no one came.- Someone called her a b!t¢h.
- They treat her like a dog.
- The facility hired back staff who had previously been fired for bad behavior.
- They lied about his asthma and failed to follow up on prescribed treatments.
- It once took 45 minutes to get his prescription asthma spray.
Review
Cedar Ridge Elder Services I is best suited for families that want a small, family-run atmosphere with a nurse on site around the clock and are prepared to actively supervise care and advocate for their loved one. The few positive signals in the reviews point to personal attention from caregivers who genuinely care, and to a setup that feels intimate rather than institutional. That potential upside, however, rests on a fragile foundation of consistency and accountability. For residents who require dependable, respectful treatment and rigorous medical follow-through, this community demands a vigilant family presence and a clear plan for oversight.
Alternatives should be strongly considered for seniors who prioritize predictable, safety-forward care. Larger, more established facilities with transparent complaint histories, clearer escalation procedures, and documented staffing benchmarks may better serve those who need steady medication administration, timely medical follow-ups, and robust daily activities. The reviews flag serious red flags about staff conduct, reliability in delivering prescribed treatments, and the handling of urgent health needs. A family seeking a safer, more predictable environment will likely find more assurance elsewhere, where governance, training, and resident rights are more consistently enforced.
The standout pros, genuine caregiver dedication and a sense of a tightly knit, family-style operation, do not sufficiently offset the most troubling cons. Instances cited by family members include delays or failures in administering prescribed medications, inconsistent wound care, and lapses in basic safety and dignity. A caregiver team described as loving by some families clashes with reports of mistreatment, dismissive attitudes toward residents, and long delays in assistance. While the 24/7 nursing presence is a real asset, it is undermined if medical orders are not followed, if residents’ health needs are neglected, or if staff behavior erodes trust. In practical terms, the positives can matter, but they are not reliable guardrails against the most serious care shortcomings.
Risk assessment should be framed around two pillars: safety and accountability. The most alarming notes involve potential neglect and disrespect, plus repeated failures to execute doctor-prescribed treatments and timely basic care. For a potential resident, this translates into a real danger that health issues could be mishandled or escalated due to inattention or miscommunication. Families must demand concrete, verifiable assurances: documented protocols for medication management, prompt response times, ongoing medical oversight, and a transparent process for reporting and addressing incidents. Without those guardrails, the likelihood of recurring problems remains high.
To move forward prudently, prospective residents and their families should conduct aggressive due diligence. Schedule multiple in-depth tours focused on day-to-day routines, speak with current residents and their families, and request recent incident logs and staffing rosters. Ask specifically about how prescriptions are tracked, how quickly staff respond to alarms, and what disciplinary actions occur when care fails to meet doctor’s orders. Review the state licensing history and any complaint records, and probe the facility’s quality-improvement processes. In short, insist on evidence of consistent, respectful care and reliable medical management before making a placement decision.
Bottom line: Cedar Ridge Elder Services I presents a mixed portfolio. For some, the intimate setting and visible caregiver devotion offer a glimmer of what a home-like environment should feel like. For most families, though, the bar for safety, accountability, and medical reliability is not met consistently, making alternatives a prudent initial default. If choosing this community, expect to implement rigorous oversight, a clear escalation plan, and a readiness to intervene promptly when red flags arise. Otherwise, steer toward options with stronger governance, steadier medication practices, and a proven track record of safeguarding residents’ dignity and health.
14 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Beautician on-site
Cable or satellite TV
Dining room
Fully furnished
Garden
Guest parking
Housekeeping services
Laundry
Move-in coordination
Outdoor space
Party space
Telephone
Wi-Fi/high-speed internet available
Central Wisconsin (10 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Personal care assistants
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Arts and crafts
Cooking club
Games
Live musical performances
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