4930 Alderson Street, Schofield, WI 54476
For more information about senior living options: (844) 490-3973
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A string of deeply troubling experiences emerges from several reviews that touch on care and safety in a facility. In some accounts, families describe moments of fear, neglect, and disrespect that left them exasperated and outraged. One account centers on a grandmother who was visibly distraught when she was left crying on a toilet, shouting for help as no one came. The situation escalated into a scene where she was subjected to humiliation, with another person reportedly calling her a "b!t?h" and a clear sense that she was treated "like a dog." The reviewer makes it clear that this is not an isolated incident in their view, but a pattern that demands immediate attention and accountability. The emotional weight of these memories is intense, and the reviewer emphasizes that such treatment is unacceptable and needs to be fixed.
The same reviewer points to concerns about the facility's staffing and hiring practices. They express alarm that there could be employees with prior disqualifying behavior who are reintroduced into roles where vulnerable residents rely on them for care. The phrasing is accusatory and urgent: "You think that's ok to hire back for people who need help." This line underlines a fear that the establishment may lack proper screening and that people entrusted with caregiving duties might not meet essential standards for kindness, safety, and professionalism. The tone is a call for reform and stricter oversight rather than a simple complaint.
Another painful vignette highlights a sense of disrespect and dehumanization. A resident's request for help was allegedly met with the response that she was "not her maid," a line that the reviewer quotes to illustrate a profound lack of basic courtesy and respect. The overarching message is that the caregivers' core responsibility is to assist those who depend on them, and when that duty is performed with contempt or indifference, it erodes trust and safety. The reviewer leaves no ambiguity about their demand: fix the facility, because no one should endure that kind of care.
In a separate, highly charged account, a family describes a series of safety and health failures. They recount never receiving an antibiotic that a doctor had prescribed for a loved one's infected toe, and they describe the disturbing image of a father's pants being filled with his own waste during visits. The mother, who is 79 years old, is said to have had to undertake the physically demanding and emotionally draining task of cleaning him. This account lays bare concerns about hygiene, dignity, and the physical toll that caregiving can take on family members who remain intimately involved in their relatives' daily needs. The combination of neglected medical care and the burden placed on a family member compounds the sense that the facility is not meeting essential standards of care.
Against these distressing narratives sits a contrasting note of praise from another reviewer who commends the care provided to their mom. They describe "amazing caregivers" and express happiness with the choice of Cedar Ridge, highlighting that the facility is a family-run operation with a nurse on staff 24 hours a day. This positive perspective emphasizes warmth, consistency, and professional availability as key strengths. It suggests that, for some residents, the care experience can be compassionate, attentive, and reliable, offering a counterpoint to the complaints that surface in other accounts.
Another account returns to the more troubling side of the spectrum, painting a picture of delayed or insufficient attention to medical needs and routine care. The reviewer shares that if their sister hadn't placed their father in the facility, he might not be there at all, implying an acknowledgment that placement was a decision born of necessity rather than choice. They describe a specific delay of 45 minutes for a prescription asthma spray and claim that staff misled them about the father's asthma history, contradicting both medical history and the doctor's records. The critique extends to ongoing struggles with follow-up on prescribed treatments, such as nebulizer therapies, and a broader concern that the facility does not provide engaging activities for residents. On top of these issues, the reviewer notes a delay of more than half an hour to have a cut on the father's arm cleaned and bandaged, underscoring gaps in timely, responsive care.
Taken together, these reviews sketch a complex picture of a care setting that prompts strong emotional reactions - ranging from urgent calls for accountability and reform to occasional affirmations of positive, attentive caregiving. The recurring themes focus on safety and dignity: timely assistance when needed, respectful and compassionate interactions with residents, proper follow-through on prescribed medical treatments, and robust oversight to prevent staff behavior that could harm residents or undermine trust. The latter set of reviews also raises questions about the facility's policies on hiring, staff training, and how management addresses complaints and corrective action when problems arise.
Ultimately, the collection of experiences underscores a fundamental expectation for any care environment: residents must feel safe, respected, and valued, with reliable access to medical and daily living needs. Families are looking for accountability, clear standards, and a culture of care that prioritizes both health outcomes and human decency. Whether through policy changes, improved supervision, or enhanced staffing practices, the underlying call is for a facility to honor its duty to those who rely on it most. The stories illuminate the high stakes involved in caregiving and remind readers that every interaction can profoundly affect a resident's dignity, comfort, and well-being.
Cedar Ridge Elder Services I is an assisted living community located in Schofield, WI. We provide exceptional care and support for seniors who require assistance with their daily activities and memory care.
Our facility offers a comfortable and fully furnished living environment for our residents. They can enjoy amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Our beautifully designed dining room provides nutritious meals that cater to special dietary restrictions.
We understand the importance of engaging activities for our residents' mental and physical well-being. Our community offers a range of activities including arts and crafts, cooking club, games, gardening club, and live musical performances. We also organize community-sponsored activities and have scheduled daily activities to keep our residents active and entertained.
Cedar Ridge Elder Services I is conveniently located near several essential establishments. There are 4 cafes, 8 parks, 11 pharmacies, 15 physicians, 40 restaurants, 3 transportation options, 13 places of worship nearby. Additionally, we are also close to 1 theater and 5 hospitals.
Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure that our residents receive the necessary medical attention they need. For those with dementia or mild cognitive impairment, we have specialized memory care programming to enhance their cognitive function.
At Cedar Ridge Elder Services I, we strive to create a warm and supportive environment where our residents can thrive while receiving personalized care tailored to their individual needs.
This part of Schofield, Wisconsin offers a variety of amenities that may be appealing to seniors looking for a comfortable and convenient living environment. There are several medical facilities nearby, such as Derma Renew Medical Spa, Fehrman Orthodontics, and Marshfield Clinic, ensuring easy access to healthcare services. Pharmacies like Pick 'n Save Pharmacy and Walgreens are also within close proximity for medication needs. In terms of dining options, there are various restaurants ranging from fast food chains like Wendy's and Burger King to Mexican and Italian eateries. Places of worship such as St Peter Ev Lutheran Church and Highland United Methodist Church provide spiritual support for residents. For recreational activities, parks like Radtke Park and Riveredge Parkway offer opportunities for leisurely walks or picnics. Overall, this area combines essential services with a peaceful atmosphere, making it a potentially ideal location for senior living.
Cedar Ridge Elder Services I is located at 4930 Alderson Street, Schofield, WI 54476 in Marathon County, Wisconsin
Cedar Ridge Elder Services I incorporates a range of specialized features that significantly enhance the quality of care for residents with memory-related conditions. Assistance with dressing and bathing fosters dignity while ensuring personal hygiene, which can be challenging for individuals with dementia. Medication management is crucial in preventing medication errors, promoting adherence to prescribed treatments, and ultimately supporting overall health. Meal preparation tailored to dietary needs not only nourishes but also creates a comforting routine that residents can rely on. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through effective coordination with healthcare providers. This holistic approach extends to activities of daily living assistance and transfers, which provide physical support that is sensitive to individual capabilities. The presence of 24-hour supervision enhances safety and allows for immediate response in case of emergencies. Programs such as the dementia waiver and specialized memory care programming cater specifically to varying stages of cognitive decline, while mental wellness initiatives address emotional well-being, fostering engagement and socialization among residents experiencing mild cognitive impairment or more advanced stages of dementia. Together, these services create an environment where residents feel secure, valued, and actively supported throughout their day-to-day lives.
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Weston, WI
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