4932 Alderson Street, Schofield, WI 54476
For more information about senior living options: (844) 490-3973
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A troubling and divergent picture emerges from the collected reviews about the facility. One thread of the accounts is harrowing, filled with moments of neglect, disrespect, and fear that a loved one would be left without the care they deserve. A family member describes a grandmother who was left on the toilet, crying because no one came to help. The account emphasizes a gut-wrenching lack of response, with the grandmother forced to scream for assistance as she waited in a vulnerable state. The same critique recalls an encounter where a staff member allegedly called the grandmother a derogatory name and treated her "like a dog." The tone of the recounting is urgent and outraged, insisting that this is not acceptable and must be fixed, with the author vowing to take action to ensure better treatment for residents. The reviewer presses the point that the people who come to this facility are typically at the end of life or facing serious health challenges, and they deserve care that is respectful and timely, not neglectful or abusive.
The denunciations continue with a strong condemnation of the facility's hiring and supervision practices. The reviewer argues that there are employees who have previously been fired from caregiving roles for bad behavior and implies that some of these individuals have been rehired. The rhetoric is pointed: if staff with troubling histories are back on the floor, the reviewer says, the people who need help are at risk. There is a direct confrontation with management, urging accountability and reform. In one explicit and forceful line, the reviewer quotes the idea that staff are there to help, not to demean or ignore the people in their care, and issues a blunt demand: fix the problems or risk the place being shut down. The message is clear: respect and proper care are non-negotiable, and the stakes are human lives and dignity.
Another severe grievance centers on the treatment of a grandmother who asked for help and was told she was not someone's maid. The reviewer uses these vivid phrases - "YOU'RE WORKING THERE TO HELP THESE PEOPLE," and "Fix it or I will make sure this place gets shut down" - to underscore the sense that there is a boundary being crossed: residents are not to be treated as servants or neglected in their moment of greatest vulnerability. The repeated emphasis is that the facility's role is to support people who are dying or facing serious medical issues, and the reviewer makes a pointed case that failures in basic care, respect, and timely assistance should prompt urgent reforms.
The reviews also recount other distressing care experiences, painting a broader picture of ongoing neglect. One family asserts that their father's antibiotic prescribed by the doctor for an infected toe was never given, leaving them to worry about infection and safety. They describe a different scene where their mother - still a caretaker herself at 79 years old - had to change her loved one's soiled clothes and manage his waste due to incontinence, highlighting a lack of assistance that would be expected in a professional care setting. The imagery is stark and unsettling, designed to convey a sense that basic caregiving tasks were not being addressed in a timely or humane way, with the emotional toll on family members who are forced to step in and shoulder the burdens that professional staff should handle.
In contrast to these intense criticisms, one review offers a bright note, praising "amazing caregivers" and the sense that the facility is a family-run operation with a nurse on staff 24 hours a day. This account emphasizes a different experience: warmth, attentiveness, and a perception of dedicated, reliable care. The reviewer's optimism suggests that when things click, residents can thrive under attentive, familial oversight, and that a nurse presence around the clock is a meaningful reassurance for families seeking steady, compassionate support for a loved one.
Yet even within the positive voice, there are hints of challenges that complicate the overall picture. A separate passage reflects concern about delays and gaps in medical follow-through. The reviewer notes that her sister placed her dad in the facility, implying that the choice was made with the expectation of care and stability, but then cites a 45-minute wait for a prescription spray and a claim that staff lied about his asthma history despite medical records. The criticism extends to the management of prescribed treatments, noting resistance to physician instructions such as nebulizer therapies, and a lack of engaging activities for residents. The account ends with another wait - half an hour - to have a cut cleaned and bandaged - adding to a pattern of slow responses and insufficient attention to basic health needs and comfort.
Taken together, these reviews reveal a complex, ambivalent landscape. On one hand, families are desperate for humane, respectful, and timely care, with explicit warnings that neglect and insult have occurred and that staff behavior has deeply impacted the dignity of residents. On the other hand, there are affirmations of compassionate caregiving and a sense of reassurance when the facility operates with a more attentive, family-driven approach and around-the-clock nursing support. The central themes cut across both ends of the spectrum: respect for residents, prompt and effective care, adherence to medical instructions, clear and compassionate communication, and accountable staffing practices. The recurring call is for meaningful improvements, stronger oversight, and a culture that prioritizes the humanity of every person who Lives there.
In the end, these reviews collectively present a charged picture of a care facility that elicits strong, emotionally-laden responses from families. They demand action: immediate protection against mistreatment, dependable and compassionate caregiving, transparent communication about medical decisions, and closer alignment with medical recommendations and activities that keep residents engaged and safe. The overarching message is clear, even as experiences vary: no one should have to endure humiliation, neglect, or unsafe delays in care, and there must be steadfast improvements to ensure every resident is treated with dignity and receives the attentive support they deserve. The call to accountability, reform, and vigilance is unmistakable, reflecting the deep concern of families who place their loved ones in the facility's care and expect nothing less than humane, ethical, and professional treatment.
Cedar Ridge Elder Services II is an assisted living community located in Schofield, WI. Our community offers both board and care home options as well as specialized memory care for those with Alzheimer's or other forms of dementia.
We strive to provide a comfortable and homelike environment for our residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our community features a dining room where delicious meals are prepared, and special dietary restrictions can be accommodated.
At Cedar Ridge Elder Services II, we understand the importance of staying active and engaged. We offer a variety of activities for our residents including arts and crafts, cooking club, games, gardening club, live musical performances, and scheduled daily activities. Community-sponsored activities also give residents the opportunity to interact with others in the area.
Our dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that our residents receive their medications on time and as prescribed. Coordination with health care providers is available if needed.
For those requiring transportation, we can arrange transportation for medical appointments or other essential needs. Additionally, our community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants,hospitals , theaters ,and places of worship.
At Cedar Ridge Elder Services II in Schofield, WI , we prioritize the well-being and happiness of our residents. Come visit us today to see all that our assisted living community has to offer.
Cedar Ridge Elder Services II is located at 4932 Alderson Street, Schofield, WI 54476 in Marathon County, Wisconsin
Cedar Ridge Elder Services II offers a comprehensive suite of features designed to enhance the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that residents can maintain their dignity while receiving necessary support in activities of daily living. Medication management is crucial for maintaining health stability, while meal preparation and service cater to nutritional needs tailored specifically for individuals with cognitive challenges. Transportation arrangement for medical appointments facilitates essential healthcare continuity, complemented by coordination with health care providers that allows for seamless communication regarding resident well-being. The presence of 24-hour supervision promotes safety and security, while specialized memory care programming addresses cognitive decline through engaging activities that stimulate mental wellness. Additionally, the dementia waiver and targeted programs for mild cognitive impairment ensure personalized attention and appropriate interventions as residents navigate varying stages of memory loss.
The Pines Apartments
Weston, WI
Very affordable rents; good access to nearby amenities.
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