4932 Alderson Street, Schofield, WI 54476
For more information about senior living options: (866) 208-4318
Overall Review of Cedar Ridge Elder Services II
Pros
The caregivers are amazing.- They were happy they chose Cedar Ridge for their mom, who was cared for so well.
- They loved that Cedar Ridge is a family-run business with a nurse on staff 24 hours a day.
- They appreciate the consistent, attentive care that the facility provides.
Cons
Grandma was left on the toilet and had to scream for help because no one came.- Someone called grandma a bitch.
- They treat grandma like a dog.
- The staff includes people who have been fired from caregiving before for bad behavior.
- The antibiotic prescribed for his infected toe was never given.
- It took 45 minutes to get his prescription asthma spray.
- Staff lied about his asthma, saying he didn't have it despite medical history and the doctor.
- There was a wait of over half an hour to clean and bandage a cut on his arm.
Review
Cedar Ridge Elder Services II in Schofield is best suited for families that prioritize a small, family-run environment and want accessible nursing oversight on site. The community appears to serve residents who need regular help with daily activities and who expect attentive, personable caregivers. Prospective residents should, however, enter with a high tolerance for active family advocacy and a strong preference for immediate escalation if care lapses occur. Those who cannot tolerate reports of neglect, disrespect, or inconsistent follow-through with medical orders should consider alternatives. In short, this is a candidly mixed option: loyal to a home-grown ethos, yet pressured by recurring concerns that demand vigilant oversight and clear accountability.
Positive notes exist, particularly around caregiver dedication when the operation runs smoothly. Families described caregivers as capable and compassionate in some shifts, and the facility’s family-owned structure, with a nurse on site around the clock, can create a sense of continuity and accessibility not always found in larger operators. When staffing aligns, residents receive hands-on support, and families feel they have a dependable advocate on the floor.
However, the most troubling reports cannot be dismissed. Accounts describe a grandmother left crying on the toilet, with no timely response to screams for help, and a staff member using demeaning language. Such episodes paint a picture of unsafe, degrading conditions that no family should overlook. Another critique notes the practice of rehiring workers who had previous caregiving-competency issues, which undermines confidence in safeguarding vulnerable residents. These anecdotes establish a pattern that requires serious caution and independent verification before placing a loved one here.
Medication and medical-follow-up problems further complicate the picture. One resident never received an antibiotic prescribed for an infected toe, and another instance described delays in providing asthma-related treatments and nebulizer therapy. In several cases, a caregiver was left waiting long periods to address basic needs, like cleaning and bandaging a cut or administering prescribed therapies. Apparent gaps in routine care, hygiene management, and meaningful engagement with doctors' orders shift the risk profile upward and make the care environment feel reactive rather than proactive.
For families weighing Cedar Ridge, the decisive steps are practical and non-negotiable. Schedule in-depth tours with a focus on supervision, staffing ratios, and incident-handling protocols; request to review any formal complaint logs and follow-up outcomes; verify a direct line of escalation to licensed leadership; and ask for real-world examples of how medicine management and daily activity programming are executed. Since a family-run operation can amplify accountability when functioning well, demand a structured care plan with clear targets, timelines, and daily check-ins. If misgivings persist, pivot to an option with demonstrable, consistent safety records.
Bottom line: Cedar Ridge holds potential for households seeking a home-like setting and constant nursing presence, but the serious care-safety concerns cited in multiple reviews mean this option should be pursued only after rigorous vetting, on-site verification, and explicit guarantees. Families able to oversee daily operations, insist on immediate remediation, and compare against other local facilities with stronger safety histories will make the most informed choice. Otherwise, alternatives that offer steadier staffing, stronger behavioral safeguards, and more predictable medical follow-through are likely to deliver less risk and more peace of mind.
14 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Beautician on-site
Cable or satellite TV
Dining room
Fully furnished
Garden
Guest parking
Housekeeping services
Laundry
Move-in coordination
Outdoor space
Party space
Telephone
Wi-Fi/high-speed internet available
Central Wisconsin (10 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Personal care assistants
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Arts and crafts
Cooking club
Games
Live musical performances
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