2309 Ross Avenue, Schofield, WI 54476
For more information about senior living options: (866) 208-4318
Overall Review of Cedar Ridge Elder Services III
Pros
The caregivers at Cedar Ridge are amazing.- Cedar Ridge is a family-run business with a nurse on staff 24 hours a day.
- They were happy they chose Cedar Ridge for their mom, because she was cared for very well.
Cons
The reviewer notes that their grandmother cried about this place.- Someone left the grandmother on the toilet, and she had to scream for help because no one came.
- Another staff member called her a bitch.
- She was told they treat her like a dog.
- The reviewer says this needs to be fixed and will push for changes.
- The reviewer claims staff have been fired from caregiving before for bad behavior and are being rehired.
- The grandmother asked for help and was told she’s not their maid.
- They threaten to shut the place down if it is not fixed.
- The reviewer states that no one deserves that kind of care.
- It took 45 minutes to get his prescription asthma spray.
- They lied and told him he didn't have asthma, despite medical history and the doctor.
- They do not follow up on doctor-prescribed treatments and never provide outside activities to engage him.
- The reviewer waited over half an hour for someone to clean and bandage a cut on his arm.
Review
Cedar Ridge Elder Services III in Schofield is best suited for families that want a small, family-run atmosphere and insist on constant on-site nursing presence, paired with a willingness to actively supervise and advocate for daily care. It can appeal to residents who are moderately independent and need regular assistance but would benefit from a homey, approachable setting rather than a large institutional feel. This is not a fit for someone who requires flawless, consistently reliable care or for households unable to dedicate time and energy to ongoing oversight and accountability.
Alternatives should be strongly considered for seniors with high medical needs or safety sensitivities. If a resident depends on precise medication management, rapid response to emergencies, or specialized memory care, other communities with stronger regulatory track records and transparent incident reporting are wiser choices. Families that cannot commit to regular, hands-on reviews of care plans, staff performance, and daily operations will likely encounter recurring disappointments here. In short, this facility can work only when families are prepared to supervise closely and intervene quickly when issues arise.
The strongest positives here are a genuine, family-oriented ethos and a potential for attentive, compassionate caregivers, especially when a facility is in a family’s own town. The claim of a nurse on site around the clock can provide reassurance that medical oversight exists, and in some cases this translates into meaningful personal attention and better responsiveness. Yet these positives are unevenly realized in practice, and they do not automatically compensate for deeper, systemic problems that consistently surface in reviews. When care trips into crisis territory, the pervasiveness of negative experiences swallows the hoped-for warmth.
The main cons are hard to overlook and, in aggregate, they often overpower the perceived benefits. Several accounts describe neglectful or disrespectful treatment, with residents left without timely assistance and in distress, including instances of mistreatment and staff behavior that borders on abusive. Medication lapses, missed antibiotics, delayed prescriptions, and slow administration of doctor-directed treatments, emerge repeatedly, suggesting gaps in accountability and follow-through. Delays in basic needs like wound care, hygiene, and routine cleanup further undermine trust that a resident will be treated with consistent dignity and safety. In a setting where vulnerable seniors rely on staff for crucial functions, these failures are not merely inconvenient; they jeopardize health and safety.
When evaluating whether Cedar Ridge is the right move, focus on actionable, inescapable questions and observable proof: what are the exact staffing ratios during peak hours, and who is the supervising clinician on each shift? Is there a formal process for documenting and promptly escalating medical orders, with a clear chain of accountability? Can prospective families access recent incident reports, patient care plans, and state licensing inspections, and are they able to speak directly with the nurse manager and the administrator? Observing a live care interaction and requesting a trial period or respite stay can illuminate whether the day-to-day reality aligns with promised capacity.
Ultimately, the decision hinges on risk tolerance and the family’s capacity for ongoing governance of care. If a high level of reliability, consistent medication management, and proactive engagement are non-negotiable, pursuing alternatives with stronger reliability and documented outcomes is prudent. If choosing Cedar Ridge, enter with explicit, enforceable expectations: solid service agreements, regular care-plan reviews, guaranteed response times, and a structured escalation protocol. A deliberate, short-term trial period followed by a formal satisfaction assessment is advisable to determine whether the care fabric can become stable enough to support a loved one’s long-term needs.
11 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Beautician on-site
Cable or satellite TV
Dining room
Fully furnished
Garden
Guest parking
Housekeeping services
Laundry
Move-in coordination
Outdoor space
Party space
Telephone
Wi-Fi/high-speed internet available
Central Wisconsin (10 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Personal care assistants
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Arts and crafts
Cooking club
Games
Live musical performances
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