Mercy House Waco

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  • Interior

    A neatly arranged dining room with several tables and chairs, decorated with a chandelier and wall decor.
  • Outdoors

    A single-story building with a ramp leading to the entrance, surrounded by grass and a tree.
  • Decor

    A spacious living room with a long sofa, piano, and a mounted television.
  • Building

    An outdoor ramp leading to a building entrance, promoting accessibility.
  • Trees

    A cozy house surrounded by trees with a car parked in the driveway.
  • Windows

    A cozy porch with rocking chairs and armchairs, perfect for relaxation.
  • Landscaping

    A sunny view of a house with a large porch and tree-shaded lawn.
  • Garden

    A backyard with a wooden deck, surrounded by a fence, featuring grass and garden beds.
  • Floor Plan

    A detailed floor plan of a building named 'Green Side Living - West', showing various labeled rooms and their positions.
  • Outdoor

    A spacious outdoor porch with seating and a ceiling fan.

Mercy House Waco

4308 N 19th St, Waco, TX 76708

For more information about senior living options: (844) 490-3973

4.7 from 56 reviews
5 stars
48
4 stars
3
3 stars
2
2 stars
1
1 stars
2

Day Program Memory Care

Mercy House Waco Costs & Pricing

At Mercy House Waco, the monthly cost for a semi-private room is set at $4,700, which reflects the comprehensive care and tailored services provided to residents. This rate is notably higher than the average in McLennan County, where similar accommodations typically cost around $4,099, and it exceeds the statewide average for Texas at $3,680. While these costs may be on the higher side compared to local and state averages, they underscore Mercy House's commitment to delivering quality care and a supportive environment that prioritizes resident well-being.

Floor plansMercy House WacoMcLennan CountyTexas
Semi-Private$4,700$4,099$3,680

Overall Review of Mercy House Waco

Pros

  • pro Mercy House Waco is described as a blessing in families' lives and a place where loved ones are happy and well cared for.
  • pro The Mercy House Waco staff, including Veronica, Ginny, Yvonne, Sandy, Jenni, and others, are praised as loving, compassionate, and attentive.
  • pro Mercy House Waco feels like home due to its small size, clean environment, and personal care.
  • pro Families feel at ease knowing their loved ones are in good hands at Mercy House Waco.
  • pro Sodalis Waco is described as a warm, homelike memory care community with a small, intimate setting and caring staff.
  • pro The Sodalis team is praised for providing high-quality, compassionate care that treats residents with dignity and respect.
  • pro Residents at Sodalis are reported as happy, engaged in activities, well cared for, and well loved.
  • pro Both Mercy House Waco and Sodalis Waco are frequently recommended by families, reflecting trust and satisfaction.

Cons

  • pro One reviewer states that the dad was extremely bored due to the lack of activities, and the food was often cold and of very poor quality.
  • pro Another reviewer criticizes the management for changing waivers and then charging a 10-day fee after a loved one's death, with little notice about refunds.
  • pro Several statements describe the staff as loud, boisterous, selfish, and performative, with alleged abuse toward residents.
  • pro A former employee alleges abuse toward residents and says she was sent home on her first day for advocating for a resident.
  • pro A reviewer complains there are no bathrooms in the rooms and residents have to rely on staff to unlock hall doors, which was not suitable for their mom.
  • pro There is a claim that the facility does not handle aggressive behavior well and the reviewer would not recommend it.
  • pro The community is noted as being full with a waitlist, indicating limited admission opportunities.

Review

Mercy House Waco is best suited for memory-care residents who thrive in a small, home-like setting and for families who value consistent, personal attention from caregivers. The community's intimate feel - low resident-to-staff ratios, cozy common areas, and a genuine sense that each resident is known by name - delivers steady, compassionate care. Families report that the care team builds real relationships with residents and their loved ones, producing a level of trust rarely achieved in larger campuses. This is not a high-volume, hospital-like environment; it is a purpose-built home for dementia and memory care where routines, mood, and dignity take center stage. For those seeking peace of mind as a core outcome, Mercy House fits decisively.

Alternatives will make sense for certain care needs. If a loved one requires robust on-call nursing, frequent rehabilitative services, or a campus with extensive amenities across multiple neighborhoods, a larger provider may be a better fit. Families prioritizing a very fast-paced social calendar or very specialized medical supervision could find Mercy House's intimate scale limiting. Budget considerations also matter, as different communities present distinct value propositions. In short, Mercy House excels in warmth and focus, but not every memory-care plan will align with an ultra-small, highly contained setting.

The core strengths are unmistakable in the staff and the environment. Reviews consistently highlight compassionate, attentive caregivers who treat residents with love, respect, and consistent communication with families. The setting feels like an extended family - staff know residents' preferences, monitor nutrition and weight, and respond rapidly to medical needs, sometimes within minutes. Cleanliness and homelike dining experiences stand out, with meals described as appealing and prepared with care. Residents often appear happier and more engaged than in harsher facilities, and daily life includes meaningful activities, outdoor time, and family-friendly visitation that reinforces belonging.

Yet the small scale carries inherent trade-offs. The intimate setting naturally means fewer on-site resources than a larger campus, so it's prudent to confirm access to specialists, transportation options, and the ability to manage high-acuity events without outsourcing every step. On balance, Mercy House's proven quick coordination during emergencies and proactive family updates mitigate these concerns. The approach emphasizes prevention, steady routines, and personalized attention, which tends to keep residents content and stable. For families whose loved one demands the broadest medical coverage or the largest social network, alternatives with bigger footprints deserve consideration.

To gauge fit, embark on a structured, resident-focused tour and ask targeted questions: caregiver-to-resident ratios during peak hours, dementia- and behavior-management training, medication management practices, who makes medical decisions, how updates are communicated, and how food and activity schedules support daily life. Observe caregiver-resident interactions, note responsiveness to calls, and listen for the tone of conversations with families. Tours led by experienced staff - Mercy House often showcases hands-on guidance from team members like Steve - will illuminate how well the environment supports meaningful daily life alongside safety.

The verdict is practical and decisive: Mercy House Waco represents an excellent match for families seeking a homelike memory-care setting where staff know residents personally, care is delivered with warmth, and daily life feels like a close-knit family experience. It is less suitable for those needing a large, richly varied activity program or aggressive medical oversight beyond what a small team can sustain. For those scenarios, exploring alternatives is wise. Yet for dementia care where consistent compassion, calm, and dignified living matter most, Mercy House Waco stands out as a strong, reliable choice.

Features

Types of Care

  • Day Program Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.

Transportation

  • Waco Regional (4 miles away) Waco Regional (4 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • BBQs or picnics BBQs or picnicsBBQs or picnics provide seniors with social interaction, enjoyment of the outdoors, and a sense of community, contributing to their overall well-being and quality of life.
  • Birthday parties Birthday partiesBirthday parties are important for seniors as they provide an opportunity for celebration, socialization, and joy. They allow seniors to feel special and appreciated, boosting their mood and overall well-being. Additionally, birthday parties can help combat feelings of isolation and loneliness by fostering connections with friends, family, and community members.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Holiday parties Holiday partiesHoliday parties are important for seniors because they provide opportunities for socialization, community involvement, and mental stimulation. These festive events offer a sense of belonging and connection during a time that can be lonely for many older adults. Additionally, participating in holiday celebrations can boost mood and overall well-being for seniors living in senior living communities.
  • Light therapy programs Light therapy programsLight therapy programs are important for seniors because they can help improve mood, regulate sleep patterns, and reduce symptoms of depression and anxiety. Exposure to natural light can also have positive effects on cognitive function and overall well-being in older adults.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Reminiscence programs Reminiscence programsReminiscence programs are vital for seniors as they provide opportunities for them to reflect on their life experiences, share memories with others, and maintain cognitive function. These programs can improve mood, stimulate social interaction, and enhance overall well-being for older adults.
  • Sensory-based programs Sensory-based programsSensory-based programs are important for seniors as they can help stimulate their senses, improve cognitive function, reduce feelings of isolation, and enhance overall quality of life. These programs engage residents in a variety of sensory activities such as music therapy, aromatherapy, tactile stimulation, and reminiscence therapy, providing mental and emotional benefits for older adults in senior living communities.

Description

Mercy House Waco is a premier assisted living community located in the heart of Waco, Texas. Our community specializes in providing exceptional memory care services for seniors with Alzheimer's or other forms of dementia.

We offer a range of amenities to ensure our residents feel at home and enjoy their time with us. Devotional services are available both on-site and off-site, allowing residents to nurture their spiritual well-being. Our indoor and outdoor common areas provide ample space for socializing and relaxation. We also offer respite or short-term stays for those who need temporary assistance.

Our dedicated and skilled staff provide high acuity care to ensure the safety and wellbeing of our residents. Incontinence care services are available to maintain hygiene and comfort. Medication management is also provided to promote proper medication adherence.

At Mercy House Waco, we believe that engaging activities are essential for enhancing the quality of life for our residents. We organize various events such as BBQs, picnics, birthday parties, devotional activities on-site and off-site, holiday parties, and live musical performances. We also offer light therapy programs, reminiscence programs, and sensory-based programs to stimulate cognitive function.

The location of Mercy House Waco offers convenience and accessibility with numerous nearby amenities. There are 10 cafes within close proximity for residents to enjoy a cup of coffee or a meal with friends or family. Two beautiful parks provide opportunities for outdoor recreation and relaxation. Nine pharmacies ensure easy access to medications. Fifteen physicians are located nearby for convenient healthcare visits. For dining options, there are 55 restaurants offering diverse cuisines suitable for every taste palette. Transportation services make it convenient for residents to travel around the area, while three places of worship allow individuals to practice their faith conveniently. In case of medical emergencies or specialized care needs, four hospitals are situated nearby.

With our compassionate staff, exceptional care services, engaging activities, and convenient location with various amenities, Mercy House Waco is an ideal choice for memory care living in Waco, TX. We strive to create a warm and welcoming environment where residents can thrive and enjoy their golden years with dignity and peace of mind.

Nearby Places of Interest

This part of Waco, Texas, offers a variety of amenities suitable for senior living. With several hospitals and medical facilities nearby such as Ascension Medical Group Providence at Lake Shore and Hillcrest Baptist Medical Center, residents have easy access to healthcare services. Additionally, there are numerous places of worship in the area, including Emmanuel United Anglican Church and First United Methodist Church of Waco, catering to spiritual needs. The presence of pharmacies like Walgreens and H-E-B Pharmacy ensures convenient access to medication. Furthermore, seniors can enjoy dining options ranging from Chuck's Pizza Pasta & Wings to D's Mediterranean Grill. Transportation services like Avis Rent A Car and Waco Regional Airport provide accessibility for travel needs. Overall, this neighborhood offers a well-rounded environment for seniors seeking a comfortable and convenient living space in Waco.

Hospitals

  • Ascension Medical Group Providence at Lake Shore (0.7 miles)
  • Hillcrest Baptist Medical Center (1.8 miles)
  • Waco Works Occupational Medicine (3.7 miles)
  • ACE Dental of Bellmead (4.1 miles)

Parks

  • Lovers Leap (0.8 miles)
  • Waco Mammoth National Monument (1.5 miles)

Places of Worship

  • Emmanuel United Anglican Church (1.7 miles)
  • First United Methodist Church of Waco (3 miles)
  • First Presbyterian Church (3.3 miles)

Restaurants

  • Chuck's Pizza Pasta & Wings (1.8 miles)
  • Slow Rise Slice House (2.2 miles)
  • D's Mediterranean Grill (2.3 miles)
  • Las Trancas 2 (3 miles)
  • Shipley Do-Nuts (3 miles)
  • The Ranchito (3.2 miles)
  • Jake's Texas Tea House (3.3 miles)

Physicians

  • Fentress Cancer Center At Hillcrest (1.8 miles)
  • Hillcrest Senior Health Center (2 miles)
  • Family Health Center (2.2 miles)
  • Texas Oncology, P.A. (2.5 miles)
  • James N Shinder PhD (3.2 miles)
  • Brazos Valley Eye Physicians (3.3 miles)
  • Waco Paramedical Services/ Paramedical Exams of Texas (3.6 miles)

Pharmacies

  • Walgreens (3.1 miles)
  • H-E-B Pharmacy (3.5 miles)
  • Percy Medicine (3.6 miles)
  • Octapharma Plasma (3.7 miles)
  • CVS Pharmacy (3.9 miles)
  • Pharmacy Plus (4.2 miles)
  • Walgreens (4.6 miles)

Transportation

  • Avis Rent A Car (3.2 miles)
  • Waco Regional Airport (ACT) (3.2 miles)

Cafes

  • Dichotomy Coffee & Spirits (3.3 miles)
  • Alpha Omega (3.3 miles)
  • Magnolia Press (3.6 miles)
  • Starbucks (3.6 miles)
  • Dutch Bros Coffee (3.9 miles)
  • Panera Bread (3.9 miles)
  • Rosa's Cafe (4.1 miles)

Frequently Asked Questions

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Related Resources

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