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3.4 from 56 reviews
5 stars
26
4 stars
9
3 stars
1
2 stars
1
1 stars
19
Overall Review of Greenview Manor
common21 reviews mention this
Care staff are often described well
Residents and families often describe the staff as caring and helpful.
Many reviewers say the staff shows kindness in day-to-day care and during tough moments, including being responsive when families ask for updates. Several mention particular nurses and CNAs by name, describing compassionate communication and support. A number of reviews also highlight how staff work with residents and families together around care plans and needs.
differentiator2 reviews mention this
Memory care is a focus area
The community is referenced as having a secure memory care wing.
One reviewer specifically mentions a secure memory care wing and describes a long stay there, along with close, personal care. Another reviewer describes dementia care as a concern, saying their loved one was not treated as expected. Taken together, reviewers connect memory care to both the community’s caregiving experience and the need to evaluate fit carefully.
caveat11 reviews mention this
Facility upkeep is a recurring concern
Some residents and families say the building and conditions need improvement.
A recurring theme is that the facility feels outdated, with multiple reviews describing cleanliness problems such as being dirty or poorly maintained. Some reviewers also describe maintenance and housekeeping concerns that affect comfort and confidence in care. Even among positive reviews, one notes the facility itself could use remodeling and updating.
caveat5 reviews mention this
Medication timing and delivery come up
Several reviewers raise issues with how medications are handled.
Some reviews allege medication is not given properly, is passed out slowly, or that medication management is handled in a way that worries families. Others say staff respond promptly when something happens, but the medication-related complaints still appear often enough to be a meaningful concern. Reviewers also describe situations where they wanted faster help for pain or basic medication delivery.
common3 reviews mention this
Activities and social time matter
Residents are described as having planned activities and social connection.
Several reviewers talk about activities such as scheduled daily programming and resident interaction. One review highlights a special holiday dinner connected to the care center, while another mentions both community and outside activities. A longer review also describes time spent in common areas with other residents and participation in the day’s offerings.
common4 reviews mention this
Therapy support is mentioned often
Rehab and therapy are described as helpful by multiple families.
Multiple reviewers discuss therapy experiences, including rehab after injuries and improved functioning after a stay. Some explicitly mention PT and OT, describing compassionate therapists and helpful support. Others connect care to recovery progress and communication about care plans during rehab.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
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128 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Waco Regional (7 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Well-kept, clean community with friendly staff and engaging activities.
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