Greenview Manor in Waco, TX
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401 Owen Lane, Waco, TX 76710
For more information about senior living options: (844) 490-3973
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The staff at Greenview Manor are really nice and respectful. The CNAs Michelle, Janiyah, Tomeka, Brittany, and Dacia are kind, compassionate, and there with residents and families. The maintenance and housekeeping teams keep the facility clean. The activities director and staff go above and beyond to support families, even bringing food, tea, and coffee during difficult times. The care team communicates well and promptly updates families about care plans. Greenview Manor is described as warm, caring, and family?oriented, with a strong sense of community. Tim the nurse became a trusted buddy, reflecting the dedication of the nursing staff. Reviewers would highly recommend Greenview Manor to others. The staff are hardworking, compassionate, and dedicated to residents' well?being.
The facility is outdated, and some clothing was missing. The receptionist was extremely rude to visitors, making them feel like they were in the way. The conditions were horrible, with residents washing personal clothes in sinks and hanging them to dry. Equipment was not properly maintained, and most housekeeping staff were not properly trained. Sick staff were allowed to work in the kitchen around food, risking residents' health. It was hard to reach the facility; calls often went to voicemail and were disconnected. The staff were understaffed and rude, with a don't-care attitude, and theft was reported. The head administration was rude and treated families poorly, seeming to care only about filling beds and collecting checks. The building is very old, and residents reported dehumanizing and humiliating treatment and trouble getting help. The ownership was accused of fostering a hostile work environment and not listening to customers.Greenview Manor in Waco is best suited for families that prize authentic, relationship-driven care and a warm, family-like atmosphere, even when that comes with navigating an aging facility and variable operations. It serves well for residents who benefit from close-knit staff relationships, steady personal attention, and active engagement from an empathetic team - especially in rehab and memory-care contexts where dedicated caregivers can make a meaningful difference. Those who insist on pristine, modern amenities, flawless administration, and rock-solid consistency across all shifts should consider alternatives. The building's age and uneven operational track record make other options a wiser match for households pursuing a pristine environment and uniformly reliable service.
The strongest argument in Greenview Manor's favor is the quality of the caregiving heart on the floor. Reviews consistently highlight staff who are kind, patient, and genuinely attentive to residents and their families. Families recount nurses and CNAs offering comfort, making a personal connection, and going above and beyond during difficult moments. The therapy teams - PT and OT - receive praise for their competence and encouragement, while activity staff foster a sense of community that many residents value deeply. Cleanliness is a recurrent plus in the more favorable accounts, with maintenance and housekeeping keeping common areas respectable and residents connected through regular, compassionate contact with frontline caregivers. In short, for residents who want to feel known and supported by a careful, involved staff, Greenview Manor delivers a meaningful, human-centered experience.
However, the flipside of that care-intensive portrait includes significant cautions that cannot be brushed aside. A sizeable cluster of reviews paints a troubling picture of aging infrastructure and inconsistent operations: the building is repeatedly described as outdated or in need of remodeling, with serious concerns about pests, laundry, and overall cleanliness in some wings. Allegations range from mismanaged or delayed medications to environments where clothes and personal items disappear or go missing, and in the most troubling cases, stories of hostility from leadership toward families or residents. Several accounts describe understaffed shifts, slow response times, and a front-desk or administrative culture that can feel dismissive or opaque to family input. The frequency of such reports - alongside specific claims of theft, unsafe food handling, and misaligned care plans - creates a credibility gap that families must weigh heavily.
When weighing the pros against the cons, the equation becomes highly situational. The proven, compassionate caregiving can offset many daily frustrations for families who stay actively involved and who tolerate variability in facilities and routines. For residents who respond well to personal attention and who benefit from a strong therapy program, Greenview Manor can be a lifeline - especially during transitions from hospital or for short- to mid-term rehabilitation, where a supportive, friendly environment accelerates recovery and well-being. Yet the same positives do not erase the reality that experiences vary dramatically by wing, shift, and individual staff. For households that require consistently flawless operations, predictable medication management, and a facility that radiates cleanliness and security at all times, the risk of uneven experiences argues for a careful side-by-side comparison with firmer-run communities.
Given these mixed signals, a practical decision approach is essential. Prospective families should insist on an on-site tour that includes an in-depth look at the memory-care wing and rehab areas, and should request current care plans and recent incident logs to understand how care is coordinated in real time. Engage with multiple staff members - nurses, CNAs, social workers, and the activity director - to gauge consistency, responsiveness, and the tone of daily interactions. Ask for references from recent families and observe how complaints are addressed. A transparent discussion about medication protocols, laundry processes, and housekeeping schedules should precede any commitment. In the same visit, verify the quality and safety of dining, kitchen practices, and sanitation in both common areas and resident rooms. The goal is to determine whether the lived warmth and reliability of the caregiving team can consistently outweigh the documented operational concerns.
In the end, Greenview Manor presents a nuanced choice: a place where compassionate, hands-on care can feel transformative, but where concerns about cleanliness, staffing consistency, and administrative responsiveness require diligent scrutiny. It is not a one-size-fits-all solution. For families who can actively oversee care, demand clear communication, and value the personal connections forged by trusted caregivers, Greenview Manor can feel like a home with real heart. For others - particularly those prioritizing a pristine facility, rigorous quality controls, and uniformly dependable operations - alternatives with stronger, more consistent governance and modern amenities will likely be a better fit. A deliberate, questions-driven assessment remains the best path to determine if Greenview Manor is the right match for a given loved one.
128 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Waco Regional (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Greenview Manor is an assisted living community located in Waco, TX. We offer a range of amenities to ensure our residents enjoy a comfortable and convenient lifestyle. Our community features a beauty salon where residents can get pampered, and they can also relax and watch their favorite shows with cable or satellite TV in their own private rooms. Residents have access to community-operated transportation for their convenience, as well as a computer center for staying connected with loved ones.
Meals are served in our dining room, offering restaurant-style dining with delicious options prepared by our skilled chefs. For those who prefer to cook, each room comes fully furnished with a kitchenette. Our housekeeping services ensure that residents enjoy clean and tidy living spaces.
At Greenview Manor, we prioritize the well-being of our residents. Our fitness room and wellness center provide opportunities for physical activity and maintaining an active lifestyle. The gaming room offers entertainment and socialization, while the small library provides a quiet space for reading or reflection.
We understand the importance of staying connected, which is why we provide Wi-Fi/high-speed internet access throughout our community. Our staff is also available to assist with move-in coordination and transportation arrangements.
In terms of care services, we offer 24-hour call systems and supervision to ensure the safety of our residents at all times. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents stay on track with their health needs.
Our mental wellness program focuses on supporting the emotional well-being of our residents. Special dietary restrictions are accommodated to meet individual health requirements. Transportation arrangements can be made for non-medical purposes as well as appointments with doctors.
To enrich the lives of our residents further, we offer various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to cater to any additional needs.
Greenview Manor is conveniently located near several cafes, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. Our community strives to provide a comfortable and fulfilling lifestyle for our residents by offering top-notch amenities and care services in a warm and inviting environment.
Greenview Manor is located at 401 Owen Lane, Waco, TX 76710 in McLennan County, Texas
Greenview Manor on seniors.fyi includes 4 photos including images showing interior, healthcare, dining, living room, decor, lighting, and more.
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