The Delaney at Lake Waco

Pros

• The facility staff at The DeLaney treat each resident with exceptional care and respect, making them feel valued and important.
• Residents enjoy a comfortable living environment, with well-sized and clean studio apartments that cater to their needs.
• Families appreciate the personalized attention their loved ones receive, as the staff knows residents by name and fosters a welcoming atmosphere.
• The dining experience is highly praised, with delicious food options that exceed expectations and are comparable to fine dining restaurants.
• The community offers a range of amenities, including social areas and activities that promote engagement and connection among residents.
• Communication with staff is reportedly efficient, ensuring that family members receive prompt responses to any questions or concerns.
• Overall, many families express satisfaction with the care provided at The DeLaney at Lake Waco, recommending it to others seeking assisted living options for their loved ones.

Cons

• GREAT-GRANDMA has suffered mental and psychological abuse at The Delaney.
• An aid at The Delaney is especially mean to GREAT-GRANDMA, while another has ignored her needs.
• GREAT-GRANDMA has experienced neglect, including being denied food and water.
• She has been allowed to sit in her feces and go long periods without a bath or change of clothing.
• There are concerns about the quality of medical care provided at The Delaney, with allegations of practicing medicine without a license.
• GREAT-GRANDMA has not received appropriate memory care despite being housed in the "Memory Care" unit.
• Communication with staff is severely limited, as there is no way for residents to call for help except by screaming.
• GREAT-GRANDMA does not feel safe at The Delaney, and there have been instances of police involvement regarding her family's attempts to assist her.
• There are accusations that The Delaney has stolen mail and turned away ambulances that came for her assistance.

Review

The Delaney at Lake Waco has garnered a wide range of opinions from families and residents, creating a stark contrast in experiences. On one hand, many residents and their families have expressed immense satisfaction with the facility's level of care, staff professionalism, and overall ambiance. Numerous reviewers praised the staff for their kindness, attentiveness, and personalized approach to care. According to these glowing testimonials, the staff treats each resident as if they are the only one that matters, fostering a familial atmosphere where every individual is known by name. The facility's cleanliness and well-maintained environment have also been highlighted as reasons for their high recommendations.

Several families reported positive experiences regarding living arrangements at The Delaney. For instance, one reviewer mentioned that their mother enjoys her studio apartment, which they described as perfect for her needs. Such sentiments reflect a broader appreciation for the room sizes available in both individual and shared memory care accommodations. Furthermore, visitors noted that communal areas—like movie theaters and social gathering spaces—add to the enriched environment provided within the facility. These amenities promote social interactions among residents and contribute positively to daily life at The Delaney.

Dining services received high praises across multiple reviews as well. Families were pleasantly surprised by the quality of food served at The Delaney; several likened it to five-star restaurant offerings due to its creativity and flavor. Reviewers frequently mentioned enjoying meals alongside their loved ones during visits, noting that the kitchen staff not only offers diverse menu options but also goes above and beyond in customer service during meal times. This aspect of the facility appears to be a standout feature that parents and family members appreciate highly when considering locations for assisted living.

Yet amidst this sea of positive reviews lies a deeply troubling account that sharply contrasts with others’ experiences. A reviewer claiming to be an attorney-in-fact for an elderly woman described alarming conditions within the memory care unit at The Delaney. They detailed allegations of neglect ranging from denial of basic human needs—including food, water, personal hygiene assistance—to claims of emotional abuse carried out by certain staff members towards their client termed "GREAT-GRANDMA." This account raises significant concerns about resident welfare and has painted a grim picture contrasting sharply with other families' overwhelmingly positive sentiments.

The same review put forth grave accusations regarding medical attention—or lack thereof—which GREAT-GRANDMA allegedly received while residing there. It criticized reliance on osteopathic practitioners without adequate expertise in geriatric care and accused management of dismissing legitimate health concerns raised by family members about her well-being—a shocking assertion given many other reviewers specifically complimented dedicated healthcare assistance offered at The Delaney.

Ultimately, potential residents or their families must consider both sides provided by reviews when evaluating The Delaney at Lake Waco as an option for assisted living or memory care facilities. While many depict it as a nurturing community where elderly individuals can thrive socially while receiving comprehensive support tailored to their unique needs—including culinary delights daily—the serious allegations made against its management heighten caution among prospective clients seeking reassurance about safety measures in place before making such significant decisions about elderly care arrangements.

In conclusion, while The Delaney boasts numerous favorable reviews citing excellent accommodation standards alongside commendable employee conduct focused on compassionate care for residents who have embraced life within its walls joyfully—that bright outlook is juxtaposed against disconcerting claims that speak volumes about systemic failures potentially lurking beneath this polished surface; thus necessitating further scrutiny before placing trust into the institution’s hands over vulnerable family members often unable themselves to advocate effectively on behalf of their rights or desires amid complex bureaucratic processes concerning healthcare governance within assisted living contexts today.

This part of Waco, Texas, offers a convenient and accessible location for senior living with a range of healthcare options nearby including physicians specializing in oncology, cardiology, orthopedics, and more. There are several pharmacies in close proximity for easy access to medications. Places of worship such as Crestview Church of Christ and First United Methodist Church provide spiritual support. Nearby restaurants like Slim Chickens and Schmaltz's Sandwich Shop offer dining options, while cafes like Native Sons Coffee Roasters provide a cozy spot for socializing. For entertainment, Regal Jewel & Screenx theater is just a short drive away. Outdoor enthusiasts can enjoy Poage Park for leisurely strolls. In case of medical emergencies, Hillcrest Baptist Medical Center is conveniently located within reach. Overall, this part of Waco provides a well-rounded community with essential amenities for a comfortable senior living experience.

Physicians

• Texas Oncology-Waco (0.3 miles)
• Getterman Wellness Center (0.3 miles)
• Waco Vision Source (0.5 miles)
• Eric F Oneill Md Pa (0.5 miles)
• Texas Cardiac Arrhythmia- Waco (0.5 miles)
• Waco West Kidney Center (0.7 miles)
• Waco Orthopedic & Sports Medicine Clinic (0.8 miles)

Pharmacies

• Omnicare (0.4 miles)
• Advanced Pharmacy (1.4 miles)
• Octapharma Plasma (1.4 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• H-E-B Pharmacy (1.8 miles)
• H-E-B Pharmacy (1.9 miles)

Places of Worship

• Crestview Church of Christ (0.9 miles)
• First United Methodist Church of Waco (1.9 miles)
• First Baptist Church Of Woodway (2.8 miles)

Restaurants

• Slim Chickens (1.3 miles)
• Taco Bell (1.4 miles)
• Schmaltz's Sandwich Shop (1.5 miles)
• Panda Express (1.5 miles)
• Bahama Buck's (1.7 miles)
• BJ's Restaurant & Brewhouse (1.7 miles)
• McDonald's (1.7 miles)

Cafes

• Native Sons Coffee Roasters (1.5 miles)
• Starbucks (1.7 miles)

Theaters

• Regal Jewel & Screenx (1.7 miles)

Parks

• Poage Park (2.4 miles)

Hospitals

• Hillcrest Baptist Medical Center (2.4 miles)
• Waco Works Occupational Medicine (2.9 miles)