Lake Shore Village Healthcare Center in Waco, TX
SaveInterior
Building
Trees
Lobby
Exercise Equipment
Rehabilitation
2320 Lake Shore Drive, Waco, TX 76708
For more information about senior living options: (844) 490-3973
The staff have treated residents very well, always with a smile, and the rehab provided has been top quality. The staff feel like family and make residents feel at home. The therapy was amazing and Mary, the aide, was wonderful. The physical and occupational therapy are wonderful, with therapists who are awesome, motivational, and encouraging. It is a nice place for families; staff take great care of residents. The staff are kind and caring, and residents feel safe and well cared for. The rehab staff is the best part of the experience, contributing to a positive stay. It is a great place to live, with friendly staff, engaging activities, and supportive therapy and management. The secure unit is a safe and clean place, with trustworthy CNAs Katrina and Mavis.
There was poop on the wall and divider curtain, and the staff told the housekeeper to clean the walls. They were ready to take their mom home after only 24 hours. The facility did not help with rehab or breathing treatments. The staff did not follow COVID protocols and many employees dressed like they didn't care. There were not enough CNAs in the halls and some RNs were rude to patients. The facility was described as dirty, with flies and bugs in the kitchen. They harassed the family about the bill. They misled about UnitedHealthcare approval and caused the patient to be denied coverage. The loved one was fed nothing but slop.Lake Shore Village Healthcare Center in Waco is best suited for families prioritizing intensive rehabilitation for a loved one who needs to regain mobility and strength, with the understanding that daily operations and consistency of care can vary. When the primary goal is measurable progress in physical and occupational therapy, this community consistently shows momentum: residents who arrive unable to stand often leave walking with a walker, and therapists are repeatedly described as motivating and capable. The secure unit and some frontline staff are praised for kindness, attentiveness, and a family-like atmosphere, which matters when a resident is navigating a difficult transition. For families seeking a rehab-focused environment where progress is the central metric, Lake Shore Village can be a solid option.
That said, this community warrants attention for several red flags that may steer families toward alternatives. Cleanliness and maintenance concerns recur across multiple reviews, including incidents of walls and shared spaces not meeting basic hygiene expectations. Communication gaps with families are repeatedly cited, especially around care plans and responses to urgent needs. There are troubling reports about discharge timing, billing disputes, and even accusations of mismanaged funds or social security issues, suggesting a pattern of administrative friction that can complicate the caregiver's experience. In short, when a smooth, transparent daily living environment is non-negotiable, these issues are hard to overlook.
The strongest argument in favor of Lake Shore Village rests with the rehab program and the staff who deliver it. Several reviews single out physical and occupational therapy as a standout, with therapists described as awesome, encouraging, and consistently focused on progress. When medical care staff are respectful and patient, residents gain confidence and cooperation that accelerates recovery. The positive testimonies about the rehab team counterbalance some of the operational noise, especially for families whose loved ones need structured therapy protocols and motivational coaching to regain independence. For families chasing tangible therapy outcomes, these pros can legitimately tilt the decision toward staying or enrolling.
However, the cons tend to undermine the overall experience, particularly for long-term stays or for residents with higher care needs. Instances of rude behavior, inconsistent attitude among staff, and reports of unsafe or neglected conditions underscore serious reliability concerns. The dining and meal-service issues - where residents can be left waiting or served in inconvenient ways - further erode quality of everyday life. The fear of wandering or safety lapses for dementia patients also appears in some family stories, even as other reviewers celebrate the secure unit as a safer enclave. Taken together, the care environment feels uneven: the care teams can be excellent in rehab moments, but everyday operations - food delivery, housekeeping, and respectful interactions - do not consistently meet expectations.
Prospective families should weigh heavy rehab potential against a backdrop of operational volatility. If the priority is rapid, outcome-driven rehabilitation with a hopeful prognosis for regained independence, Lake Shore Village is worth a serious look. If, instead, the decision hinges on a consistently clean, fully transparent, and resident-centered daily living experience - where meals arrive on time, staff respond promptly, and families are treated with unwavering professionalism - alternatives with steadier reputations may be preferable. The facility's strongest advocates come from families of residents who benefited from therapy gains and felt cared for by one or two standout caregivers; the strongest detractors come from those who endured persistent cleanliness issues, communication gaps, and billing disputes.
In weighing the options, direct, multi-stakeholder observation is essential. Tour the rehab gym with a clinician or therapy director present to gauge the intensity, equipment, and staff engagement. Request recent therapy progress notes and ask for a candid summary of typical nurse-to-resident ratios, shift coverage, and response times. Speak with current residents and family councils about cleanliness standards, dining reliability, and how billing questions are resolved. For families focusing on rehab outcomes, this community can deliver meaningful gains; for those prioritizing day-to-day reliability and a consistently pristine environment, it may be prudent to explore other skilled nursing options in the area. The bottom line: Lake Shore Village can be a strong fit for purposeful rehab, but only if the surrounding operations align with the family's standards for safety, communication, and everyday livability.
151 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Waco Regional (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lake Shore Village Healthcare Center is an exceptional assisted living community located in the heart of Waco, TX. Our community strives to provide a comfortable and enriching environment for our residents, offering a wide range of amenities and care services to meet their individual needs.
Our residents can enjoy the convenience of having a beauty salon on-site, ensuring they always look and feel their best. We also provide cable or satellite TV in each residence, allowing residents to stay entertained and informed. Community operated transportation is available for outings and appointments, making it easy for residents to maintain an active lifestyle.
For those who enjoy technology, we offer a computer center with Wi-Fi/high-speed internet access. Our dining room provides restaurant-style dining for residents to savor delicious meals prepared by our skilled culinary team. Residents can also take advantage of our fully furnished accommodations, complete with private bathrooms for their utmost comfort.
To promote physical wellness, we have a fitness room and outdoor spaces where residents can engage in exercise activities or simply relax amidst nature. Our gaming room offers opportunities for friendly competition and socialization, while our small library provides a peaceful space for reading and contemplation.
Housekeeping services ensure that residents have more time to indulge in activities they love, rather than worrying about household chores. Move-in coordination is available to make the transition into our community as smooth as possible.
We prioritize the wellbeing of our residents by offering 24-hour call system assistance and supervision, along with support for activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken on time and as prescribed. Our mental wellness program focuses on promoting emotional health among our residents.
We understand that dietary restrictions may exist, which is why we offer special meals tailored to diabetes diets and other dietary needs. Transportation arrangements are made both for non-medical purposes such as shopping trips or social outings, as well as transportation to doctors' appointments when needed.
In addition to these amenities and care services, we offer a variety of activities and programs. Our concierge services are available to assist residents in planning their day-to-day activities. Fitness programs cater to the physical wellbeing of our residents, while planned day trips create opportunities for exploration and adventure. Resident-run activities encourage social interaction and camaraderie amongst neighbors.
Our community benefits from its prime location, with numerous cafes, parks, restaurants, pharmacies, physicians' offices, transportation options, places of worship, and hospitals nearby. This accessibility ensures that our residents have access to all the resources they need within a short distance.
At Lake Shore Village Healthcare Center, we are committed to providing exceptional care and support to our residents while promoting an engaging and fulfilling lifestyle.
Lake Shore Village Healthcare Center is located at 2320 Lake Shore Drive, Waco, TX 76708 in McLennan County, Texas
Lake Shore Village Healthcare Center on seniors.fyi includes 6 photos including images showing interior, dining, physical therapy, rehabilitation, exercise equipment, building, trees, landscaping, and more.
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Interior
Building
Trees
Lobby
Exercise Equipment
Rehabilitation
