Whitetail Springs Transitional Assisted Living and Memory Care Community

Pros

• The staff at Whitetail Springs is caring and attentive to the needs of residents and their families, providing regular updates and communication.
• The facility is well-maintained and offers a variety of engaging activities for residents while also respecting their desire for solitude when preferred.
• Residents receive high-quality care from knowledgeable staff who excel in managing various forms of dementia, making it an ideal choice for families in similar situations.
• Many reviewers noted the cleanliness of the facility, with a dedicated cleaning team ensuring a pleasant environment.
• The food served at Whitetail Springs is praised as being varied and nutritious, surpassing offerings found at other facilities.
• Residents benefit from an interactive community atmosphere where they are encouraged to participate in activities that stimulate engagement and socialization.
• Families feel reassured knowing their loved ones are safe and well-cared-for in a community that values personal attention due to its low resident-to-staff ratio.
• The leadership at Whitetail Springs fosters a supportive environment for both staff and residents, contributing to overall happiness within the facility.
• The outdoor spaces provide residents with opportunities for fresh air and activities like concerts during warmer months, enhancing their quality of life.
• Overall, reviewers express strong satisfaction with their experiences at Whitetail Springs, recommending it highly to others seeking memory care services for loved ones.

Cons

• The facility had bad management communication, leading to inconsistent care for residents.
• The reviewer experienced humiliation when not allowed to feed their loved one due to COVID restrictions.
• There were issues with lost personal items, such as dentures, which contributed to a negative experience.
• Some staff members were inconsistent in providing care, including not managing hearing aids and teeth properly.
• One resident's health concerns went unaddressed by the aides when they were brought up by the family.
• The food was described as just "okay" and didn't meet the expectations compared to other facilities.
• Visiting hours were wished to be later in the evening for better accessibility for families.

Review

Whitetail Springs Assisted Living and Memory Care has garnered a strong reputation among families seeking quality care for their loved ones suffering from dementia and other health issues. The facility is praised for its well-kept environment, attentive staff, and a comprehensive range of activities designed to engage residents while allowing flexibility for those who prefer more solitude. Overall, numerous reviews highlight the caring nature of the staff, who strive to meet the unique needs of each resident, creating a supportive atmosphere that reassures families during challenging times.

Many families have found Whitetail Springs through resources like A Place for Mom and report positive experiences after transitioning their loved ones from other facilities. One reviewer expressed gratitude for the knowledgeable staff's understanding of various forms of dementia, particularly Lewy Body disease. This expertise fosters confidence in family members who are concerned about their relatives' well-being. With an emphasis on individual care plans and resident engagement, it becomes clear why many consider this community an excellent fit for their loved ones.

Robust communication between the staff and families has also been noted as a significant strength of Whitetail Springs. Regular updates about residents' health and wellness keep families informed, alleviating some concerns about day-to-day management. The cleanliness and attentiveness to hygiene further reinforce families’ trust in the facility's capability to maintain a safe living space. In addition to housekeeping duties performed consistently by cleaning staff like Doreen, residents benefit from weekly laundry services that ensure personal items are returned neatly.

Despite high ratings from several reviewers regarding the overall experience at Whitetail Springs, there are mentions of inconsistencies in care that some families encountered during their time there. One specific case involved concerns surrounding communication breakdowns related to feeding schedules and medical observations after a resident suffered a stroke. Such instances underscore the importance of advocacy within these facilities; one reviewer advised future visitors to compile lists detailing daily needs so that aides can better understand how to support individual residents effectively.

Food quality is another area discussed extensively in reviews, with many noting that meals served at Whitetail Springs are superior compared to those provided at previous facilities. Residents enjoy three meals a day filled with nutritious options rather than less desirable fare often associated with assisted living environments. The presence of sensory rooms and spacious outdoor areas adds further enrichment opportunities that cater specifically to enhancing residents' well-being—one aspect intended not only for leisure but also therapeutic engagement.

Ultimately, despite minor issues cited by some families regarding management communication or specific caregiving scenarios, many still tout Whitetail Springs as one of the best options available locally for assisted living and memory care services. The welcoming atmosphere created by enthusiastic staff members helps foster relationships among residents themselves as they participate in activities together or simply enjoy each other's company on walks through secure outdoor spaces. As multiple reviewers conclude—whether it's via firsthand experience or recommendations—it’s clear that Whitetail Springs remains committed to providing high-quality care where both residents thrive under thoughtful supervision tailored toward meeting individual needs effectively.

This part of Pittsburgh, Pennsylvania offers a variety of amenities that cater to senior living. With a selection of restaurants, cafes, pharmacies, places of worship, transportation options, parks, hospitals, physicians, and theaters all within close proximity, residents have convenient access to essential services and leisure activities. The area boasts popular dining options such as Gianna Vias Restaurant & Bar and Watami Hibachi Steakhouse, while also providing healthcare facilities like UPMC South Hills and St. Clair Hospital. Additionally, the presence of public transportation stops like the South Hills Village Trolley Stop makes getting around easy for seniors. Overall, this neighborhood provides a well-rounded lifestyle for seniors looking to settle down in a vibrant community with ample resources nearby.

Restaurants

• Gianna Vias Restaurant & Bar (0.8 miles)
• Spoonwood Brewing (1.9 miles)
• McDonald's (2.4 miles)
• Pleasant Bar (2.5 miles)
• Hitchhiker Brewing (2.6 miles)
• Watami Hibachi Steakhouse (2.7 miles)
• Taco Bell (2.8 miles)

Pharmacies

• Rite Aid (1 miles)
• Shop 'n Save (1.9 miles)
• CVS Pharmacy (2.1 miles)
• Rite Aid (2.1 miles)
• Walgreens (2.4 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.5 miles)

Places of Worship

• Kingdom Hall Of Jehovahs Witnesses (1.7 miles)
• St Simon & Jude Church (4.3 miles)
• St Margaret of Scotland Roman Catholic Church (4.7 miles)

Transportation

• U-Haul Moving & Storage of Pleasant Hills (2.4 miles)
• South Hills Village Trolley Stop (3.8 miles)

Cafes

• Starbucks (2.7 miles)
• Panera Bread (3.2 miles)
• Starbucks (3.3 miles)
• Mediterra Cafe (3.3 miles)
• De Lallo's Fort Couch Cafe (3.7 miles)
• Starbucks (3.8 miles)
• Big Dog Coffee (4.3 miles)

Parks

• Village Green Park (3 miles)
• Mt. Lebanon Park (3.3 miles)
• South Park Dog Park (3.8 miles)
• Mt Washington Observation Deck (4.5 miles)
• The Duquesne Incline (5.1 miles)
• Point State Park Fountain (5.2 miles)
• Point State Park (5.2 miles)

Hospitals

• UPMC South Hills (3.4 miles)
• UPMC Mercy (4.7 miles)
• Magee-Women's Hospital of UPMC (5.1 miles)

Physicians

• St. Clair Hospital (3.9 miles)
• Vujevich Dermatology Associates (4.1 miles)
• Chang Eye Group (4.3 miles)
• Jefferson Internal Medicine (4.6 miles)
• Steel Valley Orthopedic Associates PC (4.7 miles)
• Jefferson Surgery Center (4.7 miles)
• Pediatric Alliance-St Clair (5 miles)

Theaters

• AMC Waterfront 22 (4.8 miles)