Heritage Manor Senior Living

Pros

• The managers at Heritage Manor Senior Living are very nice and polite, creating a friendly environment for residents and their families.
• Residents receive excellent care and support from the staff, who are compassionate and attentive.
• The facility offers a reasonable cost for assisted living, making it accessible for many families.
• Each room is equipped with its own bathroom, providing comfort and privacy for residents.
• Many families appreciate the homemade food prepared by the owner, contributing to a homely atmosphere.
• The facility fosters socialization among residents, with people engaging in conversations and activities together.
• Families feel peace of mind knowing their loved ones are well taken care of and supported during difficult times.
• Heritage Manor is considered clean and free from unpleasant odors typically associated with nursing homes.
• Staff members have been described as supportive during end-of-life challenges faced by families.

Cons

• The environment at Heritage Manor was described as just OK, lacking brightness and color.
• One reviewer expressed concerns about the staff not doing rounds every 30 minutes as claimed, leading to inadequate supervision for residents.
• A family member witnessed that no staff came to check on their mother during visits, raising doubts about the care provided.
• The absence of a call bell system and lack of documented proof regarding how frequently residents are checked on were cited as significant issues.
• One reviewer stated they had difficulty getting in touch with the owner, who did not return their calls after an incident involving unsupervised falls.
• A reviewer was unhappy with their mother's need to share a room due to financial constraints, comparing it to dorm life.
• Concerns were raised about extensive injuries resulting from falls experienced by a resident while at Heritage Manor.

Review

Heritage Manor Senior Living presents a mixed bag of experiences for families considering assisted living options. One family described their time with the facility as generally positive, highlighting the cordiality and professionalism of the management team. They appreciated the friendly atmosphere fostered among both staff and residents, which created a warm environment conducive to social interaction. The cost for this assisted living facility was noted to be reasonable, around $2,800 per month, particularly when compared to the alternatives available in the area. While some families might be put off by shared rooms—something that would have been necessary for affordability—the individual room setups with private bathrooms were well-received by those who found them suitable.

A notable aspect of Heritage Manor is the way it fosters relationships between staff and residents. For one family whose mother lived at Heritage Manor for five years, the experience culminated in heartfelt memories and emotional connections. The family consistently visited and noted how well their mother was cared for during her stay. When she passed away in January, the staff's genuine grief mirrored their own, providing solace to the family that their loved one was cherished during her time in residence. This level of compassion from caregivers is crucial during such difficult times, reinforcing a sense of community within Heritage Manor.

However, not all reviews reflect such a seamless experience. A contrasting account stemmed from a short respite stay where concerns about care quality were raised significantly. Despite assurances from management that staff conducted regular rounds every 30 minutes, this claim was questioned by both the resident and family members who observed lapses in check-ins firsthand. Alarmingly enough, these concerns escalated when an unsupervised fall resulted in serious injuries to the resident—a situation previously communicated to management but seemingly unresolved prior to the incident. The absence of a call bell system added further layers of anxiety regarding resident safety and immediate response capability.

Another reviewer shared reasons why they chose Heritage Manor as an ideal location for their loved one’s care needs, citing personal attention and adequate staffing levels as significant factors in their decision-making process. In-house medical services complemented this commitment to personalized support; plus, homemade meals were highlighted as an appealing aspect that contributed positively to residential life there. It appears that while some families enjoyed quality meals prepared with care, others expressed concern over overall safety protocols.

The sentiments continued positively through other narratives where residents voiced satisfaction regarding cleanliness and comfort within Heritage Manor—often calling it free from common nursing home odors associated with inadequate hygiene practices. A daughter visiting her father cited kindness among staff members as emblematic of everyday interactions; clean conditions provided peace of mind regarding her father's safety while receiving end-of-life care at the facility.

Aspects like engaging activities for residents also played into positive perceptions surrounding heritage Manor Senior Living facilities—at least according to another reviewer who appreciated being able to join his mother during therapeutic sessions aimed at promoting social engagement amongst residents themselves. From food quality to empathy demonstrated by caregivers during life's toughest moments: despite inconsistencies presented throughout various experiences detailed in these reviews—from exemplary care marking longer tenures alongside unsettling incidents leading shorter stays—the overarching narrative points toward a place where individuals seek connection amidst compassion-driven environments amidst fluctuating service realities.

Restaurants

• Gianna Vias Restaurant & Bar (0.9 miles)
• Spoonwood Brewing (2 miles)
• Pleasant Bar (2.1 miles)
• Watami Hibachi Steakhouse (2.2 miles)
• Taco Bell (2.3 miles)
• Panda Express (2.4 miles)
• McDonald's (2.4 miles)

Pharmacies

• Rite Aid (1.3 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2 miles)
• Shop 'n Save (2.3 miles)
• Rite Aid (2.6 miles)
• Walgreens (2.6 miles)
• Rite Aid (2.9 miles)

Places of Worship

• Kingdom Hall Of Jehovahs Witnesses (1.8 miles)
• St Simon & Jude Church (4.8 miles)
• St Margaret of Scotland Roman Catholic Church (5.1 miles)

Transportation

• U-Haul Moving & Storage of Pleasant Hills (2 miles)
• South Hills Village Trolley Stop (4.1 miles)

Cafes

• Starbucks (2.8 miles)
• Starbucks (2.9 miles)
• Panera Bread (3.6 miles)
• Mediterra Cafe (3.8 miles)
• De Lallo's Fort Couch Cafe (4 miles)
• Starbucks (4.1 miles)
• Big Dog Coffee (4.3 miles)

Parks

• Village Green Park (3.3 miles)
• South Park Dog Park (3.7 miles)
• Mt. Lebanon Park (3.7 miles)
• Mt Washington Observation Deck (4.8 miles)
• Schenley Park (5.3 miles)

Hospitals

• UPMC South Hills (3.7 miles)
• UPMC Mercy (4.9 miles)
• Magee-Women's Hospital of UPMC (5.1 miles)
• Sleep Laboratory at UPMC Montefiore (5.4 miles)

Physicians

• Jefferson Internal Medicine (4.2 miles)
• Steel Valley Orthopedic Associates PC (4.2 miles)
• Jefferson Surgery Center (4.2 miles)
• St. Clair Hospital (4.4 miles)
• Vujevich Dermatology Associates (4.6 miles)
• Chang Eye Group (4.8 miles)
• Pediatric Alliance-St Clair (5.3 miles)

Theaters

• AMC Waterfront 22 (4.5 miles)