Manorcare Health Services - Whitehall Borough in Pittsburgh, PA
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Information last verified:
505 Weyman Road, Pittsburgh, PA 15236
For more information about senior living options: (844) 490-3973
The nursing staff is absolutely wonderful and always attentive to residents' needs. The TP and OT programs and therapists are outstanding. The facility is very clean, well maintained, and has friendly, helpful staff. The care teams are caring, compassionate, and supportive, aiding residents physically and emotionally. The administration and leadership are professional and communicate well with families. The social work department is top notch and genuinely cares about patients. New management is making positive changes and improvements. The therapy department provides excellent services and helps residents regain mobility. Admissions and front-desk staff are helpful and make the process smooth.
One reviewer reported that call bells rang for up to 45 minutes before anyone responded, leaving residents waiting and at risk. The environment was described as chaotic and uncaring, with basic needs going unaddressed for long periods. Management and some staff were accused of neglect and lack of leadership, with aides bearing most of the care and others not stepping in. Residents were left waiting for basic help, and medications or therapy services were inconsistently provided. Several accounts described rude or cruel behavior by staff, including unprofessional or disrespectful treatment of patients. Cleanliness and maintenance issues were noted, including bugs in rooms and overall poor sanitation. Social workers were alleged to misinform families about appeals and billing, sometimes lying about Medicare processes. Multiple reviews warned others not to send loved ones, describing the facility as dangerous or severely neglectful.ManorCare Health Services - Whitehall Borough is best suited for families seeking short-term rehabilitation with a strong emphasis on physical and occupational therapy, and for residents who can tolerate a hospital-like setting while actively participating in their own recovery. The facility often shines in the rehab arena, with many reviews highlighting excellent PT/OT services and a clean, well-maintained environment. It works well for someone whose primary goal is to regain mobility and independence quickly through skilled therapy, and for families prepared to stay closely involved, communicating with therapists and nursing staff to steer daily care. This is not a one-size-fits-all solution, and the reality documented in reviews is sharply mixed, so the best fit depends on the family’s tolerance for variability in staffing, responsiveness, and day-to-day safety.
The strongest pros across multiple accounts center on therapy and cleanliness. PT and OT programs are repeatedly praised as capable and effective, with several reviewers noting meaningful progress and a rapid return-home trajectory after rehab stays. The nursing and aides, when attentive, are described as kind and compassionate, and common areas, rooms, hallways, and common spaces, are frequently cited as clean and well kept. Administrative staff and admissions personnel are credited with being helpful, making the intake process smoother, and providing clear guidance. For families prioritizing a robust rehab track and a pleasant physical environment, these attributes genuinely matter and can translate into tangible functional gains during a stint of skilled care.
Yet the facility is shadowed by a long list of serious cons that recur in the reviews. Chronic understaffing and uneven responsiveness are the most damaging themes, with call bells going unanswered for extended periods and patients waiting hours for assistance. Reports of lapses in medication management, missed treatments, and inconsistent care plans underscore vulnerable moments where safety and dignity can be compromised. Several accounts describe infection control failures, including C-diff, and a pattern of experiences where patients were not properly monitored during critical health changes. Communication gaps, between staff, families, and even administration, also appear repeatedly, producing family distress and mistrust. Taken together, these concerns are not merely inconveniences; they represent real risks to resident safety and well-being.
How the positives interact with the negatives determines whether ManorCare can offset its most significant drawbacks. For residents whose rehabilitation success hinges on aggressive, well-coordinated therapy and whom a family can actively supervise and advocate for, the rehab wins may still justify a stay. In such cases, the clean environment and the presence of capable PT/OT teams can deliver meaningful gains, and the patient’s discharge to home with a functional lift may be achievable. However, for long-term care or for anyone with high risk needs, mobility limitations requiring constant supervision, complex medication regimens, or a history of falls, the persistent staffing gaps and reported lapses in essential care tend to outweigh the rehab benefits. The uneven leadership and inconsistent day-to-day operations further amplify risk, making some days workable and other days precarious.
Decision makers should weigh alternatives carefully. Several reviewers point to Concordia at Rebecca Residence as the standard-bearer for professional leadership, proactive family communication, and dependable care, an important contrast to the more variable experiences at Whitehall. Others reference ProMedica Whitehall as an option that delivers strong therapy and on-site medical oversight in a more consistently organized package. If safety, transparent communication, and steady staffing are non-negotiable, exploring these alternatives is prudent. The takeaway is clear: ManorCare can be a viable short-term rehab choice for highly engaged families who can navigate its ups and downs, but it does not represent a uniformly reliable option for all levels of post-acute or long-term needs.
For families moving forward, a practical, disciplined approach is essential. Schedule a candid tour with the administrator or director of nursing to observe staffing patterns at various shifts, ask about current patient-to-staff ratios, and request to meet the therapy team that will be involved in recovery. Inquire about medication management processes, timely administration, and how call lights are prioritized during busy periods. Review the most recent state inspection results and ask for a transparent plan if any deficiencies are identified. If the goal is consistent, compassionate, around-the-clock care with predictable communication, it is reasonable to set a high bar and consider alternatives that demonstrate steadier performance. In other words, use ManorCare as a data point, not a default destination, and let the depth of family involvement and the certainty of safety guide the final decision.
166 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pittsburgh International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manorcare Health Services - Whitehall Borough is a skilled nursing facility located in Pittsburgh, PA. At this community, individuals can receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff is also trained to provide diabetes care and assistance with medication management.
Residents at Manorcare Health Services can enjoy a variety of amenities designed to enhance their comfort and well-being. The facility offers air-conditioning throughout the premises, ensuring a pleasant environment for all residents. There is also a beauty salon where individuals can receive grooming services. Cable or satellite TV is available for entertainment purposes.
Transportation services are provided both within the community and for non-medical purposes such as doctors' appointments. The community operates its own transportation service, allowing residents to easily access nearby locations. For those who prefer to stay on-site, there is a computer center with Wi-Fi/high-speed internet access, as well as a small library for reading enthusiasts.
Dining at Manorcare Health Services is an enjoyable experience with restaurant-style dining offered in a spacious dining room. Meals are provided with special dietary restrictions taken into consideration. Additionally, there is meal preparation and service available for those who require it.
Engaging in various activities is encouraged at this assisted living community. Residents have access to fitness programs and can participate in scheduled daily activities organized by the staff. Community-sponsored activities and planned day trips offer opportunities for socializing and exploration of the surrounding area.
Manorcare Health Services - Whitehall Borough boasts a convenient location near numerous amenities. There are nine cafes, four parks, 17 pharmacies, seven physicians' offices, 32 restaurants, two transportation options, four places of worship, and one hospital all nearby the facility.
Overall, Manorcare Health Services - Whitehall Borough provides comprehensive care services while offering a range of amenities to promote comfort and engagement within the community setting.
This part of Pittsburgh, Pennsylvania offers a variety of amenities and services that make it a convenient and comfortable area for senior living. With numerous restaurants, cafes, pharmacies, and hospitals within a few miles radius, residents have easy access to essential resources. The presence of places of worship also provides opportunities for spiritual fulfillment. In addition, the proximity to parks and recreational facilities like Mt. Lebanon Park and South Park Dog Park allows for outdoor activities and relaxation. The area is well-connected with transportation options such as the South Hills Village Trolley Stop and U-Haul Moving & Storage making it easy to travel around the city. Overall, this neighborhood offers a balanced mix of urban convenience and natural beauty for seniors looking to settle down in a vibrant community.
Manorcare Health Services - Whitehall Borough is located at 505 Weyman Road, Pittsburgh, PA 15236 in Allegheny County, Pennsylvania
Manorcare Health Services - Whitehall Borough on seniors.fyi includes 8 photos including images showing interior, patio, building, reception area, lobby, seating, outdoor seating, covered area, and more.
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