Manorcare Health Services - Whitehall Borough

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  • Interior

    A cozy waiting room with colorful chairs and a reception desk.
  • Building

    A suburban building partially obscured by trees, with a flagpole visible in front.
  • Windows

    A modern waiting room with comfortable seating and ample natural light.
  • Landscaping

    A sunny outdoor patio with furniture and greenery in front of a building.
  • Lighting

    A cozy interior space featuring tables and green chairs, with artwork on the walls.
  • Patio

    A covered patio with tables and chairs overlooking a garden.
  • Lobby

    A welcoming lobby with comfortable seating and a reception desk.

Manorcare Health Services - Whitehall Borough

505 Weyman Road, Pittsburgh, PA 15236

For more information about senior living options: (844) 490-3973

2.4 from 29 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
6
1 stars
14

Assisted Living Skilled Nursing Facility

Overall Review

Pros

  • pro Many staff members were described as attentive and kind, providing considerate care to patients.
  • pro The facility was noted for being clean and comfortable, creating a pleasant environment for recovery.
  • pro Some physical and occupational therapists received praise for their patience and support during rehabilitation.
  • pro One reviewer expressed gratitude towards specific staff members who contributed positively to their recovery experience.
  • pro The food provided was mentioned as excellent by certain residents, with great flavor and presentation.
  • pro Overall, several families felt reassured by the level of care their loved ones received during their stay at the facility.

Cons

  • pro The nurses often neglected to answer call buttons, leaving patients in distress for hours.
  • pro Patients were not regularly washed, leading to concerns about hygiene and care quality.
  • pro Staff displayed rude and condescending behavior towards patients and their families.
  • pro There were incidents of patients being coerced into painful therapy against their will.
  • pro A patient experienced significant pain and inadequate pain management after surgery, being overmedicated to the point of unresponsiveness.
  • pro A podiatrist conducted a neuro exam on a patient recovering from a brain injury, raising serious concerns about competency.
  • pro Personal belongings, like wedding rings, went missing under suspicious circumstances during care.
  • pro Reports highlight inconsistent staff responses and lack of proper attention to patient needs and safety.

Review

The experiences shared by families regarding their loved ones' stays at ManorCare facilities, particularly in Whitehall, paint a complex picture of care and treatment. While some family members report deeply concerning instances of neglect and lack of responsiveness from staff, others have had more positive encounters that highlight the dedication of specific nurses and rehabilitation staff. This spectrum of experiences raises important questions about consistency and quality in care within such facilities.

Many reviewers express heartbreak over the treatment their relatives received during crucial moments of recovery. One individual recounted a distressing experience with their mother after a heart attack, noting that the nursing staff often ignored her calls for help, which left her feeling helpless. The reviewer described how they frequently assisted their mother with hygiene and mobility issues despite being untrained to do so. A particularly shocking incident involved discovering green mold on her mother’s skin under a medical vest – an appalling sign of neglect. Such accounts underscore the urgency for vigilant family engagement to ensure standards are met.

Similarly, another family member highlighted the dire conditions experienced by their loved one during a three-week stay at ManorCare. They reported significant lapses in care, including unanswered call bells and inadequate personal hygiene. Despite being there for essential IV medication and suffering from severe back pain, the patient was pushed into aggressive physical therapy that only exacerbated her condition. Family members felt compelled to act after witnessing unprofessional interactions between nurses and their mother—one nurse even scolded her by stating it wasn't a hotel. These occurrences have naturally raised concerns about the overall safety and well-being of patients within this facility.

On the other hand, some reviews did highlight commendable aspects of care provided at ManorCare Whitehall. One individual described receiving thoughtful attention from staff members who maintained cleanliness throughout the facility while providing satisfactory meals. Though dissatisfactory food quality was noted as an issue by others, certain patients enjoyed meals they considered flavorful and well-prepared. The report mentions instances where occupational therapy was too aggressive but contrasted them with praise for specific therapists who exhibited kindness and patience during rehabilitation sessions.

However, troubling stories continued to arise regarding lapses in comprehensive assessments post-injury or illness—a situation exemplified when an elderly grandmother suffered multiple falls while under supervision; she underwent an inappropriate neurological evaluation conducted by a podiatrist instead of qualified medical personnel. Compounding these difficulties was communication breakdown among nursing staff when explaining circumstances surrounding each fall—the lack of cohesive accounts added layers to the family's distress regarding transparency about their loved one's safety.

Despite the frustrations expressed in numerous reviews about inadequacies in healthcare delivery within ManorCare facilities, not all experiences were negative. One daughter shared positive reflections reflecting on several visits over time; she noted active engagement among caregivers towards residents and mentioned that her 92-year-old mother generally received competent support throughout two stays at this rehab center—even when she presented challenges due to her health issues.

Ultimately, these reviews encapsulate both inconsistency in patient care quality across ManorCare facilities along with distinct examples showcasing exemplary compassion exhibited by select staff members tasked with rehabilitating vulnerable populations—a juxtaposition indicative of many long-term care settings today requiring continuous oversight from both family members advocating for improved treatment options alongside institutional commitment toward reforming practices affecting patient health outcomes.

Features

Housing

  • 166 resident community capacity 166 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Pittsburgh International (15 miles away) Pittsburgh International (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services - Whitehall Borough is a skilled nursing facility located in Pittsburgh, PA. At this community, individuals can receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff is also trained to provide diabetes care and assistance with medication management.

Residents at Manorcare Health Services can enjoy a variety of amenities designed to enhance their comfort and well-being. The facility offers air-conditioning throughout the premises, ensuring a pleasant environment for all residents. There is also a beauty salon where individuals can receive grooming services. Cable or satellite TV is available for entertainment purposes.

Transportation services are provided both within the community and for non-medical purposes such as doctors' appointments. The community operates its own transportation service, allowing residents to easily access nearby locations. For those who prefer to stay on-site, there is a computer center with Wi-Fi/high-speed internet access, as well as a small library for reading enthusiasts.

Dining at Manorcare Health Services is an enjoyable experience with restaurant-style dining offered in a spacious dining room. Meals are provided with special dietary restrictions taken into consideration. Additionally, there is meal preparation and service available for those who require it.

Engaging in various activities is encouraged at this assisted living community. Residents have access to fitness programs and can participate in scheduled daily activities organized by the staff. Community-sponsored activities and planned day trips offer opportunities for socializing and exploration of the surrounding area.

Manorcare Health Services - Whitehall Borough boasts a convenient location near numerous amenities. There are nine cafes, four parks, 17 pharmacies, seven physicians' offices, 32 restaurants, two transportation options, four places of worship, and one hospital all nearby the facility.

Overall, Manorcare Health Services - Whitehall Borough provides comprehensive care services while offering a range of amenities to promote comfort and engagement within the community setting.

Nearby Places of Interest

This part of Pittsburgh, Pennsylvania offers a variety of amenities and services that make it a convenient and comfortable area for senior living. With numerous restaurants, cafes, pharmacies, and hospitals within a few miles radius, residents have easy access to essential resources. The presence of places of worship also provides opportunities for spiritual fulfillment. In addition, the proximity to parks and recreational facilities like Mt. Lebanon Park and South Park Dog Park allows for outdoor activities and relaxation. The area is well-connected with transportation options such as the South Hills Village Trolley Stop and U-Haul Moving & Storage making it easy to travel around the city. Overall, this neighborhood offers a balanced mix of urban convenience and natural beauty for seniors looking to settle down in a vibrant community.

Restaurants

  • Gianna Vias Restaurant & Bar (0.3 miles)
  • Spoonwood Brewing (1.4 miles)
  • McDonald's (2.1 miles)
  • Pleasant Bar (2.4 miles)
  • Hitchhiker Brewing (2.4 miles)
  • Park Valley Lounge (2.6 miles)
  • Primanti Bros. Restaurant and Bar Mt. Lebo (2.7 miles)

Pharmacies

  • Rite Aid (1.4 miles)
  • Shop 'n Save (1.6 miles)
  • Rite Aid (1.8 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (2 miles)
  • Rite Aid (2.2 miles)
  • Walgreens (2.3 miles)

Cafes

  • Starbucks (2.2 miles)
  • Panera Bread (2.8 miles)
  • De Lallo's Fort Couch Cafe (3.2 miles)
  • Mediterra Cafe (3.2 miles)
  • Starbucks (3.3 miles)
  • Starbucks (3.3 miles)
  • Panera Bread (4.3 miles)

Places of Worship

  • Kingdom Hall Of Jehovahs Witnesses (2.2 miles)
  • St Simon & Jude Church (4.3 miles)
  • St Margaret of Scotland Roman Catholic Church (4.9 miles)
  • St Louise De Marillac Church (5 miles)

Transportation

  • U-Haul Moving & Storage of Pleasant Hills (2.4 miles)
  • South Hills Village Trolley Stop (3.3 miles)

Parks

  • Village Green Park (2.5 miles)
  • Mt. Lebanon Park (3 miles)
  • South Park Dog Park (3.3 miles)
  • Mt Washington Observation Deck (4.9 miles)
  • The Duquesne Incline (5.5 miles)

Hospitals

  • UPMC South Hills (2.9 miles)
  • UPMC Mercy (5.2 miles)

Physicians

  • St. Clair Hospital (3.7 miles)
  • Vujevich Dermatology Associates (3.9 miles)
  • Chang Eye Group (4.2 miles)
  • Pediatric Alliance-St Clair (4.5 miles)
  • Jefferson Internal Medicine (4.6 miles)
  • Steel Valley Orthopedic Associates PC (4.6 miles)
  • Jefferson Surgery Center (4.6 miles)

Theaters

  • AMC Waterfront 22 (5.3 miles)

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