Norbert Personal Care

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Pros

• The staff and director were very friendly.
• The facility is clean and well-maintained.
• The caring staff at Norbert Personal Care goes above and beyond to keep everyone safe during the Covid crisis.
• The nurses at this community were wonderful.
• The activities at Norbert Personal Care are great and well planned out.
• The staff and administrators are great and strive for excellence.
• Norbert Personal Care has a kind and helpful staff.
• The food at Norbert Personal Care is delicious.
• The staff at Norbert Personal Care are attentive and helpful in caring for residents.
• The caregivers at Norbert Personal Care treated the family with dignity and respect.

Cons

• The staff at Norbert Personal Care was very poor in their response time.
• They need to improve on their staffing.
• The cleanliness was not always kept up.
• The rooms are on the smaller side.
• The food declined due to staffing issues.
• The facility is the oldest of the three locations toured.
• It didn't have the feel or care needed for our loved one.
• It was not a good fit and we were looking for something larger and more active.

Review

Norbert Personal Care is a community that receives mixed reviews from visitors and families. While many appreciate the kind and helpful staff, delicious food, and cleanliness of the facility, others feel that it lacks the level of care they were looking for their loved one.

One aspect that stands out in multiple reviews is the friendliness and helpfulness of the staff. They go above and beyond to assist residents and make them feel comfortable. The administrators, Janet and Lorraine, are particularly praised for their dedication to excellence. Additionally, the nurses at Norbert Personal Care are commended for their wonderful care.

Another positive aspect mentioned in the reviews is the cleanliness of the facility. Visitors notice that the staff takes great care in keeping Norbert Personal Care clean, with no foul smells. They also mention that during the Covid-19 crisis, extra measures have been implemented to ensure everyone's safety, such as social distancing and meals being served in rooms.

However, some families felt that Norbert Personal Care lacked a certain level of care and attention they were seeking for their loved ones. They mention that while staff members are friendly, they didn't feel a strong sense of connection or genuine concern for their family members' well-being. Additionally, some felt that cleanliness was not consistently maintained.

The size of the rooms is mentioned in one review as being on the smaller side. However, other reviews highlight that despite this drawback, there are plenty of activities planned for residents to enjoy. The activities director receives praise for organizing engaging events for residents.

The food at Norbert Personal Care seems to be a standout feature according to some reviews. Residents appreciate home-cooked meals and good variety. The dietary needs of residents are accommodated.

Overall, Norbert Personal Care has its strengths such as kind and helpful staff members, delicious food, and cleanliness. However, there are areas where improvements could be made in terms of creating a stronger sense of care and maintaining consistent cleanliness. Ultimately, the decision to choose Norbert Personal Care would depend on individual preferences and needs.

This part of Pittsburgh, Pennsylvania offers convenient access to a variety of amenities and services that would be beneficial for seniors. With multiple pharmacies nearby such as Rite Aid and CVS, accessing medications and healthcare supplies is easily accessible. Additionally, there are several places of worship in the vicinity including Kingdom Hall Of Jehovahs Witnesses and St Simon & Jude Church for spiritual fulfillment. The area also boasts a diverse selection of restaurants ranging from fast-food options like McDonald's to more upscale dining experiences like Gianna Vias Restaurant & Bar. For outdoor activities, parks like Mt. Lebanon Park and Village Green Park provide opportunities for leisurely walks and relaxation. Transportation options are abundant with U-Haul Moving & Storage of Pleasant Hills and public transit stops within a short distance, making it easy to get around the area. Furthermore, top-notch medical facilities like UPMC Mercy and St. Clair Hospital ensure quality healthcare services for seniors in need. Overall, this part of Pittsburgh offers a well-rounded environment with various amenities suited for senior living.

Pharmacies

• Rite Aid (0.2 miles)
• CVS Pharmacy (1.7 miles)
• Shop 'n Save (2 miles)
• Rite Aid (2.2 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.1 miles)

Places of Worship

• Kingdom Hall Of Jehovahs Witnesses (0.9 miles)
• St Simon & Jude Church (3.7 miles)
• St Margaret of Scotland Roman Catholic Church (3.8 miles)

Restaurants

• McDonald's (1.8 miles)
• Gianna Vias Restaurant & Bar (1.8 miles)
• McDonald's (2 miles)
• Hitchhiker Brewing (2.4 miles)
• McDonald's (2.5 miles)
• Page Dairy Mart (2.8 miles)
• Spoonwood Brewing (2.9 miles)

Cafes

• Mediterra Cafe (2.9 miles)
• Big Dog Coffee (3.3 miles)
• Panera Bread (3.5 miles)
• Starbucks (3.6 miles)
• Creative Coffee and Supply (3.8 miles)
• Panera Bread (3.9 miles)
• Panera Bread (4.1 miles)

Parks

• Mt. Lebanon Park (3.2 miles)
• Mt Washington Observation Deck (3.4 miles)
• Village Green Park (3.6 miles)
• The Duquesne Incline (4 miles)
• Point State Park (4.1 miles)
• Point State Park Fountain (4.1 miles)
• Schenley Park (4.5 miles)

Transportation

• U-Haul Moving & Storage of Pleasant Hills (3.4 miles)
• Amtrak - Pittsburgh Station (4.2 miles)
• Bus Station (4.2 miles)
• South Hills Village Trolley Stop (4.3 miles)
• North Side Station (4.5 miles)

Hospitals

• UPMC Mercy (3.6 miles)
• UPMC South Hills (4 miles)
• Magee-Women's Hospital of UPMC (4.1 miles)
• Sleep Laboratory at UPMC Montefiore (4.3 miles)
• University of Pittsburgh Medical Center (4.4 miles)
• UPMC Presbyterian (4.4 miles)

Physicians

• St. Clair Hospital (3.8 miles)
• Chang Eye Group (3.9 miles)
• Vujevich Dermatology Associates (4 miles)
• Allergy & Asthma Associates (4.1 miles)
• Kaufmann Medical Building (4.3 miles)
• Plastic and Reconstructive Surgery (4.4 miles)

Theaters

• AMC Waterfront 22 (4.3 miles)