South Hills Rehabilitation Center in Eugene, OR
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1166 East 28th Avenue, Eugene, OR 97403
For more information about senior living options: (844) 490-3973
The nurses were amazing and went out of their way for patients. The staff on both floors were attentive to her needs and friendly and understanding. The LPNs, CNAs, PTs, OTs, and housekeeping have been caring and professional. The staff are praised for their hard work and dedication. The CNAs are wonderful and very helpful, and the therapists have been wonderful. The place is a heaven; the patient was treated like a king. South Hills Rehab has a very attentive and hardworking staff. The facility provides great customer service and a great environment. The building is clean, care is friendly and compassionate, communication is good, and the staff are very professional. South Hills Rehabilitation has amazing staff; they have a wonderful therapy program and friendly nursing staff. The people are friendly, professional, and courteous; they make residents feel welcomed and cared for.
They weren’t watching the patient properly, leading to a fall and a two-hour delay before anyone contacted the family. Staff allegedly manipulated the family into leaving their mother there because of a famous ice skater. The night shift nurses were criticized as poor. Families were required to bring their own food and bedding. The facility reeked of urine and the floors were sticky. They failed to fix non-working fixtures (paper towel dispenser, TV remote) after being told. They lost the patient’s clothes at discharge and sent him home in a diaper and gown. They did not provide timely communication about treatment plans or care details. The facility did not answer calls or notify families and bed sores were allowed to worsen. The bed was broken and not repaired promptly, risking a fall. They stopped feeding a patient orally, using tubes instead, citing safety, while family had to provide food. The facility was dirty, staff slow, and patient handling was unsafe.South Hills Rehabilitation Center in Eugene, Oregon is best suited for seniors who need skilled rehabilitation and for families that are prepared to stay actively involved in care. The rehab floor has produced real mobility gains for some residents, and a number of staff members, CNAs, LPNs, therapists, are praised for warmth, attentiveness, and professionalism. The facility also has an inviting environment and a reputation for attentive care from certain teams, along with a solid therapy program when it’s operating at full strength. However, the experience is highly variable by shift and department, and the overall picture is clouded by uneven staffing, inconsistent communication, and administrative gaps. For families seeking unwavering consistency, meticulous follow-through, and a consistently well-run administration, alternatives should be considered. For those who can tolerate fluctuations and are willing to advocate actively for their loved one, South Hills can still deliver meaningful rehab and compassionate daily care.
On the upside, the strongest positives are found in the therapy and direct-care teams. Many reviews highlight thorough initial evaluations by rehab professionals (PT, OT, speech) and a genuine commitment from CNAs and nursing staff to support recovery, sometimes translating into measurable improvements in walking and activities of daily living. Several families point to dedicated aides who go the extra mile, and to therapists who make rehab engaging and purposeful even amid the stress of recovery. When administration and scheduling align, residents experience clean, welcoming spaces, functional common areas, and dependable kindness from staff who treat residents like family. These elements can offset some day-to-day friction, offering real progress and moments of genuine reassurance in a setting that otherwise tests patience.
Yet the downsides are persistent and, in some cases, urgent. Understaffing appears repeatedly as a root cause of delayed assistance, with residents waiting long stretches for help, meals, or care tasks. Family members report gaps in communication, missed or poorly explained treatment plans, and a lack of timely follow-up after changes in health status. Numerous accounts describe equipment failures (broken beds or remotes), lost belongings at discharge, and inconsistent attention to wound care and incontinence. The most troubling narratives point to riskier lapses: medications not properly coordinated, misdirected or delayed administration, and in at least a few cases, reports of discharge decisions or hospital transfers that left families anxious or angry. These patterns illustrate a facility that can be capable when staffed and organized, but that routinely suffers when staffing is thin and accountability is diffuse.
There are also notable contrasts in the resident experience. Some families describe the building as clean and well kept, with pleasant surroundings and a climate that feels like home, and they credit administrative changes over the past year with improving resident comfort and morale. Other reviews describe a very different reality, odor, clutter, and a dining experience described as inconsistent, with meals sometimes criticized for texture or lack of appropriate modification for specific diets. The same range appears in observations about safety and responsiveness: some residents receive timely, attentive care during peak hours, while others report long waits after calls for help, with staff appearing rushed or stretched. The emotional tone in reports varies accordingly, underscoring the importance of validating current conditions through a live visit and direct conversations with the care team.
For families evaluating options, these patterns translate into clear decision-making signals. South Hills can be a strong fit for those who prioritize real therapy gains, consistent kindness from individual caregivers, and a home-like atmosphere when the center is well-staffed. It is less suitable for households seeking predictably excellent daily operations, flawless communication with families, and guaranteed, issue-free dining and safety protocols. Prospective residents should demand concrete assurances: current staffing ratios by shift, a detailed rehab schedule with daily goals, a transparent care plan with named contacts, and a clear process for reporting and resolving issues. Prospective families should also verify recent state licensing records and consider speaking with current residents or family councils to gauge whether recent administration changes have truly addressed prior deficiencies.
In the end, South Hills offers meaningful rehabilitation and affectionate, capable care when conditions align: engaged therapists, committed CNAs, and a responsive administrative presence. For a senior who values progress in mobility, enjoys supportive therapy, and can tolerate variability in daily operations with an active advocate on the outside, this facility can be a solid choice in Eugene. For anyone who cannot tolerate delays, miscommunications, or safety concerns, or who needs consistently airtight oversight from administration, it may be prudent to explore other communities with stronger track records in staffing stability and family communication. A thorough, in-person tour paired with direct conversations about staffing patterns, care plans, and meal/diet management will reveal whether South Hills can meet the specific needs of the resident and family. The right fit hinges on whether the care team can translate goodwill and professional credentials into reliable, daily excellence.
110 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Mahlon Sweet (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.South Hills Rehabilitation Center in Eugene, OR is a skilled nursing facility that offers a variety of care services to meet the needs of its residents. With 24-hour call system and supervision, residents can feel safe and secure knowing that help is always available. The staff provides assistance with daily activities such as bathing, dressing, and transfers to ensure that residents are comfortable and well taken care of.
The center also offers specialized care programs for individuals with mild cognitive impairment or memory loss. These programs are designed to provide support and stimulation to promote mental wellness. Medication management is also provided to ensure that residents are taking their medications correctly.
In terms of amenities, South Hills Rehabilitation Center has a range of services to enhance the quality of life for its residents. There is a beauty salon where residents can get their hair done, a fully furnished dining room where they can enjoy delicious meals prepared by the staff, and a fitness room for physical exercise. The center also provides housekeeping services to keep the living spaces clean and comfortable.
Residents have access to various recreational amenities such as a gaming room, small library, and outdoor space. They can participate in scheduled daily activities or even plan their own resident-run activities. Planned day trips are organized for those who enjoy exploring new places.
For transportation needs, the center offers community operated transportation as well as arrangements for non-medical transportation and transportation to doctors' appointments. This ensures that residents can easily access nearby cafes, parks, pharmacies, physicians, restaurants, and hospitals.
South Hills Rehabilitation Center aims to provide a supportive and enriching environment where residents can receive personalized care while maintaining their independence. Its comprehensive care services and wide range of amenities make it an ideal assisted living community for individuals seeking comfort and quality care in Eugene, OR.
South Hills Rehabilitation Center is located at 1166 East 28th Avenue, Eugene, OR 97403 in Lane County, Oregon
South Hills Rehabilitation Center offers a comprehensive range of features that are integral to supporting residents with dementia and Alzheimer's disease. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while meal preparation and service ensure that nutritional needs are met, which is vital for overall health. Medication management is crucial in preventing adverse health effects from missed doses or incorrect medications. Activities of daily living assistance fosters independence as much as possible, enhancing the residents' quality of life. The 24-hour supervision ensures safety and prompt responses to any needs or emergencies. Additionally, the mental wellness program and specialized memory care programming are tailored to engage cognitive functions and provide social interaction, addressing both cognitive decline and emotional well-being. Collectively, these features create a supportive environment tailored to the unique challenges faced by those with mild cognitive impairment or advanced stages of dementia.
South Hills Rehabilitation Center on seniors.fyi includes 14 photos including images showing landscaping, building, trees, flag, interior, garden, outdoors, entrance, and more.
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Interior
Outdoors
Building
Architecture
Bedroom
Trees
Windows
Landscaping
Garden
Entrance
Outdoor
Exercise Equipment
Rehabilitation
