Kirtland Rehabilitation & Care

Pros

• The Admission Coordinator at Kirtland Rehab and Care effectively promotes the facility with compelling descriptions.
• The staff members demonstrate a commitment to addressing residents' needs when concerns are raised, even if improvements are needed.
• There are opportunities for social interaction, such as bingo games and musician visits, which can engage some residents.
• Family involvement in labeled laundry is welcomed by the facility, showcasing an openness to family support.
• The community offers a space for residents to gather, facilitating some form of companionship among them.

Cons

• The facility feels like a prison, with cement block walls and tiny, dirty windows that are always closed.
• There are almost nonexistent activities for residents, with only a few bingo games and occasional musicians who do not cater to hearing-impaired individuals.
• The staff is difficult to work with and does not address residents' needs adequately.
• Residents are often left alone to sit in front of a television in a windowless room.
• The lack of personal space prevents residents from making their rooms feel like home.
• Incontinence issues are neglected, leading to frustration among family members when addressed with staff.
• Residents are often put to bed in the same soiled clothes they wore during the day.
• Labeled laundry efforts by families are ignored, resulting in numerous missing clothes.
• The unit cleanliness is substandard, with toilet seats frequently uncleaned and dirt accumulating under beds.
• The facility's conditions do not match the exaggerated description provided by the Admission Coordinator.

Review

A Critical Review of Kirtland Rehab and Care's Memory Care Unit

When considering a memory care unit for a loved one, families envision a nurturing environment equipped to provide comfort, engagement, and dignity—qualities that should define such facilities. However, my experience with Kirtland Rehab and Care starkly contrasts these expectations. My mother has been a resident in this facility for several months, and what I have observed is not only disappointing but often heartbreaking. The building itself feels outdated and neglected; the ambiance is more reminiscent of a prison than a home intended for individuals who require specialized care. The stark concrete block walls and tiny dirty windows that are perpetually covered by curtains contribute to an oppressive atmosphere that lacks warmth or welcoming spirit.

The rooms in the memory care unit are small and cramped, offering little opportunity for residents to personalize their space or showcase their identity. As I navigated through this facility trying to find solace for my mother, I realized she had not worn her own clothes since her admission; they had been left unattended without any clear system to ensure proper clothing management. In many instances, there seemed to be no urgent cleanliness protocols in place—even basic items like pillowcases were missing for days on end. Moreover, my mother shared a toilet with four other residents in unsatisfactory conditions, which brought additional stress not just to her but also highlighted the alarming levels of neglect within the unit.

Activities designed to engage residents appear almost nonexistent at Kirtland Rehab and Care. While they occasionally host bingo games or feature musicians who sing in front of the residents, these efforts fall short—especially considering the needs of those with hearing impairments like my mother. The few opportunities presented seem inadequate in stimulating social interaction or providing meaningful engagement among residents. Most notably disheartening was seeing so many individuals gathered aimlessly in one windowless room where they are left alone before a television screen for prolonged periods. This lack of structured activities or purposeful engagement fosters feelings of isolation rather than community.

Interactions with the staff members proved challenging as well; communication broke down frequently when concerns arose regarding my mother's wellbeing. Instances where she remained incontinent for prolonged stretches drew disgruntled responses from caregivers instead of concern or proactive measures taken towards improving her condition. It was disconcerting to find out that despite voicing these issues repeatedly, there seemed to be no improvement made in attending to her hygiene needs effectively—a critical requirement for patients with cognitive impairments.

Worse still was witnessing how my mother was treated at night when she was put to bed wearing the same clothes she had donned throughout the day—clothes that were visibly soiled from earlier hours—and then awakened by staff in this unchanged state by morning’s light. Despite offering assistance by suggesting family members could help do labeled laundry tasks to prevent belongings from being misplaced or lost entirely, garments continued disappearing under unclear circumstances while basic attention took precedence over personal accountability.

Additionally concerning is the overall cleanliness of both living quarters and communal areas within Kirtland Rehab and Care’s memory care unit—a matter very much beneath acceptable standards given its serious implications on health outcomes for its vulnerable residents. Reports of filthy toilet seats used by multiple individuals illustrate terrifying neglect towards sanitary practices expected in any healthcare facility aimed at providing safe spaces for caregiving duties involving such populations. Dust accumulated under beds went unchecked until brought directly to management’s attention—further demonstrating an alarming standard of hygiene prioritization—or lack thereof—in delivering quality care within this institution.

Ultimately, Kirtland Rehab and Care does not live up to its initial sales pitch presented during admission consultations with prospective families seeking comfort during traumatic times filled with uncertainty about their loved ones’ future happiness and safety upon entering memory care units like theirs across regions nationwide today—and it is troubling when programs designed primarily as supportive environments turn into settings marked instead by distress rather than recovery pathways promising hope alongside adequate supervision needed throughout residences committed fully toward addressing resident welfare holistically—all points highlighting glaring discrepancies between advertising claims versus real-world experiences within these traditional long-term care institutions widely recognized today as essential means ensuring maintaining quality lives lived even amid cognitive deterioration faced during aging progression processes involved naturally over time!

This particular area of Kirtland, Ohio offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With several physicians, pharmacies, and hospitals located within a few miles, residents have easy access to healthcare services. The abundance of parks and green spaces such as Lake Metroparks Farmpark and Holden Arboretum provide opportunities for outdoor recreation and leisurely walks. Additionally, there are numerous dining options ranging from fast food chains like McDonald's to sit-down restaurants like Olive Garden and Barrio Willoughby. For entertainment, seniors can visit the Regal Willoughby Commons theater or enjoy a cup of coffee at Starbucks or a meal at Sunny Street Cafe. Overall, this part of Kirtland offers a well-rounded community with essential services, recreational opportunities, and dining options for seniors seeking to live in a vibrant neighborhood.

Physicians

• Dr Timothy Kowlski (2.3 miles)
• Family EyeCare Clinic (3.3 miles)
• Murphy Paul DDS MSD (3.3 miles)
• Visiting Physicians Association (3.8 miles)
• Lampl Barry A DO (3.9 miles)
• Physician's Pavillion (4.3 miles)
• Cleveland Clinic - Willoughby Hills Family Health Center (4.8 miles)

Parks

• Lake Metroparks Farmpark (2.5 miles)
• Holden Arboretum (2.6 miles)
• North Chagrin Reservation (5.2 miles)
• Whiteford Park (6.5 miles)
• Coulby Park (6.6 miles)

Restaurants

• McDonald's (2.7 miles)
• Olive Garden (3.6 miles)
• Ballantine (3.6 miles)
• The Wild Goose (3.6 miles)
• Barrio Willoughby (3.7 miles)
• Panini's Bar and Grill (3.8 miles)
• Arby's (3.9 miles)

Pharmacies

• Marc's Stores (3.5 miles)
• Genoa Healthcare (4 miles)
• Rite Aid (4.2 miles)
• Lake Health Pharmacy - West Medical Center (4.4 miles)
• CVS Pharmacy (4.6 miles)
• Walgreens (4.6 miles)
• CVS Pharmacy (5 miles)

Theaters

• Regal Willoughby Commons (4.1 miles)

Hospitals

• Mentor Surgery Center (5.8 miles)
• Lake Health (5.8 miles)
• Chesterland Medical Center (6 miles)
• The Cardinal Clinic by Lake Health (6 miles)
• TriPoint Radiology Department (6.6 miles)
• University Hospitals Concord Medical Center (6.8 miles)
• Lake Hospital System (6.9 miles)

Places of Worship

• Saint Mary Magdalene Parish (6.1 miles)

Cafes

• Starbucks (6.8 miles)
• Sunny Street Cafe (6.8 miles)