Deepwood North Apartments in Mentor, OH

Pros

• The staff are very nice and maintenance promptly resolves issues.
• The grounds are well maintained with beautiful landscaping.
• Parking is always available, and the complex feels safe.
• The swimming pool and playground are great amenities for families.
• The location is superb with easy access to malls, parks, and services.
• Management takes pride in the property and responds quickly to problems.
• The apartments are clean, updated, spacious, and well-kept.
• Mary and Linda (office staff) are friendly, helpful, and accommodating.
• The community has a quiet, park-like setting with many long-term residents.

Cons

• Residents here are aggressive, vile, and abusive, and reporting it to management does absolutely nothing.
• Neighbors harass and threaten visitors, cuss them out, and demand they leave the premises.
• The leasing office staff are rude and dishonest about refunds, gaslighting customers by denying prior statements.
• The leasing office is described as unprofessional, with staff dressing casually and lacking decorum.
• Management is accused of ignoring residents' right to quiet enjoyment and allowing hostile behavior to persist.
• First-floor units are old and cheaply constructed, with paper-thin ceilings and walls and little to no soundproofing.
• Noise transfer between units (upstairs, downstairs, and adjacent) makes it hard to find peace, including loud plumbing and conversations.
• Rent increases are seen as excessive and not justified by improvements.
• The property does not respond to inquiries submitted via its website.
• Showings can be rushed, leaving potential renters with a negative impression of staff.
• Office staff are described as rude and as hurriedly ending phone calls, making the experience feel unwelcome.
• The overall environment is portrayed as hostile and unsafe due to aggressive residents and management's inaction.

Review

Deepwood North Apartments in Mentor, Ohio, is best suited for seniors and families who prize a quiet, wooded, park-like environment with easy access to shopping, medical services, and major routes. Residents tend to stay long term, drawn by safety, well-kept grounds, and a condo-style feel - spacious layouts, ample storage, private patios, and the comfort of an included garage. This is the kind of community where management and maintenance are visible presences, and where a sense of belonging can develop over years of living among neighbors who look out for one another. For households downsizing from a house but not ready for a high-rise, Deepwood North offers a practical, comfortable home base.

Those weighing alternatives should be candid about fit. The property may not suit buyers seeking a shiny, modern amenity stack or a high-energy, younger resident mix. A handful of reviews note frustration with occasional front-office interactions, and a few comments flag navigation challenges due to limited building signage. For noise-sensitive tenants, ground-floor units can feel exposed to sounds from neighbors, and the overall older construction means some wall and ceiling sound transfer remains a consideration. Parking, while ample, operates on a first-come basis, which can matter for households with guests or multiple vehicles. In short, this is not the pick for someone chasing pristine recent-build conventions or ultra-responsive, 24/7 service.

The strongest positives push the decision toward yes. The grounds are consistently pristine - trees, grass, and landscaping create a true park-like ambiance that softens the pace of daily life. Safety feels real, with quiet streets and neighbors who respect the common spaces. Maintenance earns frequent praise for speed and thoroughness; issues are handled promptly, and common areas such as the pool and hallways stay clean. The office team - with frequent kudos directed at Mary and Linda - delivers a level of professionalism and warmth that translates into a smoother resident experience. Add to that the practicalities: generous storage in renovated or well-maintained units, large living spaces, in-unit laundry where available, and a garage with each apartment, which collectively represent real value for the area.

Yet the community carries caveats. Inconsistent communication at times and reports of feeling brushed aside when concerns arise appear in several reviews, a reminder to test the waters before signing. The age of the buildings and some design choices can translate into thinner walls and less isolation than some renters expect, especially on first floors where footsteps and household noises can travel more readily. Annual rent bumps show up in some accounts, which can complicate long-term budgeting. Navigation within the campus - where buildings aren't always clearly labeled - can also be frustrating after dark or during inclement weather. A few residents highlight odors linked to nearby smoking, illustrating how external factors can intrude on the otherwise serene setting.

Despite these caveats, the practical upside often dominates a prospective resident's calculus. The combination of a serene, wooded environment, proximity to retail and services, and a stable, long-tenured resident base creates a high quality of life that's hard to match in this price tier. The value proposition is reinforced by tangible perks: private garages, abundant storage, and a living space that often feels larger than its square footage suggests. Management and maintenance teams - especially those cited for courtesy and reliability - rotate as dependable anchors in daily life, helping to offset the occasional miscommunication or building quirk. For many, this adds up to a solid, comfortable home rather than simply an apartment.

Decision guidance: Deepwood North Apartments are most compelling for seniors and families who want a peaceful, mature, green setting with dependable maintenance and a supportive on-site team. It's a strong choice if safety, quiet, and convenient access to shopping, parks, and medical services weigh heavily in the decision. Those who require cutting-edge amenities, flawless year-round quiet, or a younger demographic profile may want to consider alternatives. The key is to weigh the enduring advantages - landscaped grounds, solid maintenance, and a sense of community - against the noted trade-offs: potential bureaucracy in office interactions, thinner walls on certain floors, and periodic rent increases. A daylight tour focusing on specific building, noise levels, and parking needs will clarify fit before committing.

Restaurants

• Olive Garden (0.5 miles)
• McDonald's (1 miles)
• Arby's (1 miles)
• Yours Truly Restaurants (1.8 miles)
• Barrio Willoughby (2.4 miles)
• Ballantine (2.4 miles)
• The Wild Goose (2.5 miles)

Pharmacies

• Marc's Stores (0.9 miles)
• Genoa Healthcare (1.1 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.6 miles)
• Walgreens (3.7 miles)
• Rite Aid (3.9 miles)
• Walgreens (3.9 miles)

Physicians

• Murphy Paul DDS MSD (1 miles)
• Visiting Physicians Association (1 miles)
• Lampl Barry A DO (1 miles)
• Dr Timothy Kowlski (1.2 miles)
• Family EyeCare Clinic (1.2 miles)
• Axelix Health Consulting (2.5 miles)
• Advanced Audiology Concepts (2.6 miles)

Hospitals

• The Cardinal Clinic by Lake Health (3.2 miles)
• Mentor Surgery Center (3.8 miles)
• Lake Health (3.8 miles)
• TriPoint Radiology Department (6 miles)
• University Hospitals Concord Medical Center (6 miles)

Theaters

• Regal Willoughby Commons (3.5 miles)
• Atlas Cinemas (5.5 miles)

Parks

• Holden Arboretum (4.2 miles)
• Overlook Beach Park (4.2 miles)
• Mentor Beach Park (4.8 miles)
• Lake Metroparks Farmpark (5.5 miles)
• North Chagrin Reservation (7 miles)
• Coulby Park (7.1 miles)
• Liberty Greens Gazebo (7.3 miles)

Places of Worship

• St Andrew Byzantine Catholic Church (4.4 miles)
• Saint Mary Magdalene Parish (5.1 miles)

Cafes

• Sunny Street Cafe (6.2 miles)
• Starbucks (6.3 miles)