Symphony at Mentor

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  • Interior

    Cozy bedroom with a wooden bed, decorative pillows, and an adjacent bathroom.
  • Decor

    A cozy and beautifully decorated hallway with comfortable seating and floral arrangements.
  • Living Room

    A cozy living room with comfortable seating and a table set on a wooden floor.
  • Architecture

    A beautiful Victorian-style house with a wraparound porch and manicured lawn on a sunny day.
  • Bedroom

    A cozy bedroom with an adjacent bathroom, featuring a bed with colorful pillows and a tray on top.
  • Trees

    A scenic park entrance with a welcoming sign and blossoming trees under a clear blue sky.
  • Windows

    A bright and neatly arranged dining room with red chairs and set tables.
  • Dining

    A well-arranged dining area with neatly set tables and red chairs, ready for service.
  • Landscaping

    A beautiful Victorian-style house with a wrap-around porch and well-maintained garden.
  • Lighting

    A well-lit hallway with carpeted flooring, featuring chairs and paintings on the walls.
  • Garden

    A sunny backyard patio with various outdoor furniture and well-maintained landscaping.
  • Outdoor

    A sunny outdoor patio area with furniture and landscaped gardens.
  • Bathroom

    A cozy bedroom with a neatly made bed, featuring pillows and a tray, adjacent to an open door leading to a bathroom.
  • Outdoor Seating

    A sunny backyard with lawn chairs and a small garden plot.

Symphony at Mentor

8155 Mentor Hills Rd, Mentor, OH 44060

For more information about senior living options: (844) 490-3973

4.5 from 75 reviews
5 stars
55
4 stars
13
3 stars
2
2 stars
1
1 stars
4

Memory Care

Pricing

Symphony at Mentor offers competitive pricing for its residents, particularly when compared to broader regional and state averages. For a semi-private room, the monthly cost is $3,040, which is notably lower than the Lake County average of $3,491 and significantly more affordable than Ohio's state average of $3,965. Similarly, the studio apartments at Symphony are priced at $3,810, slightly above Lake County's average of $3,484 but still below the overall Ohio average of $3,727. This positioning reflects Symphony at Mentor's commitment to providing quality care and accommodations while maintaining a more accessible price point for its residents.

Room TypeSymphony at MentorLake CountyOhio
Semi-Private$3,040$3,491$3,965
Studio$3,810$3,484$3,727

Overall Review

Pros

  • pro The community at Symphony at Mentor is described as warm and inviting, fostering a family atmosphere where staff genuinely care for the residents.
  • pro Staff members, including the front desk personnel and the Marketing Director, are praised for their friendliness and helpfulness, making residents feel comfortable and safe.
  • pro Residents engage in various activities that keep them active, with a routine that supports their needs.
  • pro Many reviewers noted the facility's cleanliness, with no unpleasant odors and well-maintained areas.
  • pro The food options received positive feedback from residents, who expressed enjoyment of the meals provided.
  • pro Overall experiences at Symphony have led to peace of mind for families, knowing loved ones are receiving good care and attention.

Cons

  • pro Communication between staff and management is poor, leading to unmet care expectations for residents.
  • pro There have been issues with inconsistent bathing schedules, resulting in long intervals between showers for residents.
  • pro Housekeeping has been unreliable, with reports of dirty sheets and unclean floors.
  • pro There is a lack of adequate staffing, which contributes to delays in resident care and security concerns for visitors.
  • pro The quality of meals is average and does not meet the expectations for variety or home-cooked options.
  • pro Residents often seem left unattended in common areas, indicating insufficient engagement by staff.
  • pro There were significant management changes that negatively impacted the consistency of care provided to residents.
  • pro Some families reported lost personal items and inadequate attention to health concerns, such as untreated sores or infections.
  • pro The facility's layout poses accessibility challenges for residents using wheelchairs or walkers due to high thresholds at doors.
  • pro Complaints about sudden increases in costs without prior communication have raised concerns about financial transparency and planning.

Review

Overview of Symphony at Mentor: A Mixed Bag of Experiences

Symphony at Mentor has garnered a variety of feedback from families who have had loved ones residing in the community, showcasing a broad spectrum of experiences. For many, the sense of warmth and family atmosphere is prominent. Reviews highlight that staff members exhibit genuine concern for the well-being of both residents and their families. Many describe the atmosphere as inviting, noting that staff members go above and beyond to make everyone feel comfortable and safe. Specific individuals within the team, such as a dedicated front desk clerk and an experienced marketing director, have been praised for their friendliness and informative nature.

However, beneath this positive veneer lies a series of concerns that cannot be overlooked. Several reviews echoed issues related to care standards when it came to hygiene practices. Families reported instances where necessary tasks—such as changing pads or sheets—were inconsistently performed, leading to significant discomfort for residents. Specific health concerns were also raised; some family members felt there was inadequate attention paid to medical needs like infected sores. Despite assurances about engaging activities designed to keep residents mentally stimulated, some former residents noted lapses in communication between shifts that led to continuity issues in resident care.

The dining experience received mixed reviews as well. While some residents enjoyed the meals provided, others found them too elaborate or not reflective of traditional home-cooked fare. Suggested improvements included diversifying menus away from items perceived as overly fancy or repetitive—such as meatloaf alfredo or egg salad sandwiches—to incorporate more comforting options familiar to seniors.

In terms of facility management, comments about staff turnover raise questions about consistency in care quality over time. Families noticed that with changes in management came changes in personnel, which contributed to communication breakdowns regarding resident needs and expectations. Residents sometimes faced long waits for assistance due to understaffing and an apparent reliance on agency help during staffing shortages caused by high turnover rates.

Physical accessibility was another point brought up by reviewers; concerns were voiced about physical barriers within the premises that made navigating common areas challenging for those with mobility issues. High thresholds at doorways complicated transitions between rooms and outdoor spaces for residents using walkers or wheelchairs. Furthermore, several visitors expressed frustration over security protocols that impeded visiting hours by requiring delays in unlocking doors amidst staffing challenges.

Overall feedback suggests a dichotomy exists at Symphony at Mentor—a place where many find comfort yet contend with operational shortcomings. While numerous families expressed high levels of satisfaction with their loved one’s care, others issued stark warnings based on their experiences which pointed toward systemic issues needing urgent resolution. With varying opinions on care quality intertwined with strong feelings about corporate management decisions affecting staffing and service delivery capabilities, families considering Symphony at Mentor must weigh both sides carefully before making an important choice concerning elder care options for their loved ones. This blend highlights the importance of ongoing assessment and improvement initiatives aimed at addressing resident needs while ensuring families can trust they’re receiving clear communication regarding any changes impacting their loved ones’ lives.

Features

Housing

  • 108 resident community capacity 108 resident community capacity
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Memory Care Memory Care

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Garden view Garden view
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Spa Spa
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Hospice waiver Hospice waiver
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Art classes Art classes
  • Bible study group Bible study group
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Happy hour Happy hour
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Planned day trips Planned day trips
  • Protestant services Protestant services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Visiting chaplain or priest Visiting chaplain or priest
  • Wine tasting Wine tasting

Description

Symphony at Mentor in Mentor, OH is an exceptional assisted living community offering studio apartments for seniors looking for a comfortable and supportive living environment. With a variety of amenities and care services, residents can enjoy a fulfilling lifestyle while receiving the assistance they need.

The community boasts numerous amenities to enhance the residents' quality of life. Activities are available on-site to keep residents engaged and entertained, while indoor and outdoor common areas provide opportunities for socializing and relaxation. The beautiful garden views create a serene ambiance for all to enjoy. Additionally, the air-conditioning ensures that residents are kept comfortable throughout the year.

For personal care needs, Symphony at Mentor offers several convenient services. A beautician is available on-site to cater to grooming and beauty needs, while wheelchair accessible showers make it easy for those with mobility challenges. The availability of Wi-Fi/high-speed internet allows residents to stay connected with their loved ones.

When it comes to dining, there is a wide range of options available. The professional chef prepares delicious meals that cater to various dietary restrictions such as gluten-free, low/no sodium, no sugar, vegan, and vegetarian options. Residents can enjoy restaurant-style dining or have meals delivered directly to their rooms through room service. Special dining programs are also organized to add variety and excitement to mealtime.

Engaging activities are an integral part of life at Symphony at Mentor. Bible study groups, devotional activities on-site, Protestant services, Catholic services, and visits from chaplains or priests offer spiritual nourishment and support. Cooking classes allow residents to explore their culinary skills, while day trips and outings provide opportunities for exploration outside the community. Educational speakers bring informative sessions that promote lifelong learning. Live musical performances and wine tastings add entertainment value to residents' lives.

The location of Symphony at Mentor is perfect for those who appreciate convenient access to essential amenities nearby. There are 3 parks for outdoor activities within close proximity, along with 9 pharmacies for easy medication management. 17 physicians are available nearby to ensure residents have access to quality healthcare. A variety of restaurants satisfy different culinary preferences, and there is even a theater for entertainment. Additionally, there is a place of worship nearby for those seeking spiritual nourishment.

In summary, Symphony at Mentor offers an exceptional assisted living community with comfortable studio apartments and a wide range of amenities and care services. Residents can expect a fulfilling lifestyle with engaging activities, delicious meals prepared by a professional chef, and convenient access to essential amenities nearby. This community is dedicated to providing seniors with the support they need while promoting independence and overall well-being.

Nearby Places of Interest

This part of Mentor, Ohio offers a range of convenient amenities for seniors looking to settle in the area. With several physicians, pharmacies, and hospitals within a few miles, residents have easy access to healthcare services. Nearby parks like Holden Arboretum and Lake Metroparks Farmpark provide opportunities for outdoor recreation and relaxation. Additionally, there are a variety of dining options including Olive Garden and local cafes like Sunny Street Cafe for enjoyable meals. The community also offers places of worship such as St Andrew Byzantine Catholic Church and Saint Mary Magdalene Parish for spiritual fulfillment. Overall, this neighborhood provides a comfortable and well-rounded environment for senior living.

Physicians

  • Dr Timothy Kowlski (1.2 miles)
  • Murphy Paul DDS MSD (1.6 miles)
  • Family EyeCare Clinic (1.8 miles)
  • Visiting Physicians Association (1.9 miles)
  • Lampl Barry A DO (1.9 miles)
  • Advanced Audiology Concepts (2.6 miles)
  • Axelix Health Consulting (2.7 miles)

Restaurants

  • Olive Garden (1.3 miles)
  • McDonald's (1.3 miles)
  • Arby's (1.9 miles)
  • Yours Truly Restaurants (2.1 miles)
  • Manhattan Deli (2.6 miles)
  • Longo's Pizza (2.6 miles)
  • Barrio Willoughby (2.9 miles)

Pharmacies

  • Marc's Stores (1.6 miles)
  • Genoa Healthcare (2 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (3.5 miles)
  • Rite Aid (4.3 miles)
  • Walgreens (4.3 miles)
  • Lake Health Pharmacy - West Medical Center (4.4 miles)

Parks

  • Holden Arboretum (3.3 miles)
  • Lake Metroparks Farmpark (4.8 miles)
  • Overlook Beach Park (4.9 miles)
  • Mentor Beach Park (5.4 miles)
  • North Chagrin Reservation (6.9 miles)
  • Liberty Greens Gazebo (7.1 miles)
  • Coulby Park (7.4 miles)

Hospitals

  • The Cardinal Clinic by Lake Health (3.6 miles)
  • Mentor Surgery Center (3.7 miles)
  • Lake Health (3.7 miles)
  • TriPoint Radiology Department (5.5 miles)
  • University Hospitals Concord Medical Center (5.6 miles)

Theaters

  • Regal Willoughby Commons (3.9 miles)
  • Atlas Cinemas (5.7 miles)

Places of Worship

  • St Andrew Byzantine Catholic Church (5 miles)
  • Saint Mary Magdalene Parish (5.7 miles)

Cafes

  • Sunny Street Cafe (5.7 miles)
  • Starbucks (5.8 miles)

Frequently Asked Questions

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