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3 from 86 reviews
5 stars
35
4 stars
7
3 stars
3
2 stars
6
1 stars
35
Overall Review of Concord Village Skilled Nursing & Rehabilitation
caveat14 reviews mention this
Care quality feels inconsistent
Residents describe care that can be slow or neglectful when staffing and follow-through fall short.
Several reviewers say help is delayed, call buttons are answered late, and basic needs like turning, showers, cleaning, or medication timing were not met consistently. A number of the most serious comments point to missed follow-up on medical issues, late medications, and safety concerns when residents needed urgent attention. Others report the opposite experience, which is why many reviews read as “hit or miss.”
common21 reviews mention this
Aides are often praised
Many reviewers highlight attentive, kind aides who provide hands-on support.
A frequent positive theme is how caring and attentive the aides feel, with multiple reviewers naming specific staff members for being patient, responsive, and devoted. Some families describe aides helping make daily tasks more bearable and showing up quickly when they buzzed for assistance. At the same time, other reviews criticize aides as lazy or unresponsive, reinforcing that experiences vary by unit and staffing levels.
common9 reviews mention this
Therapy support varies by experience
Rehab therapy is described as either strong and helpful or limited.
Many residents and families mention physical therapy and rehab as a key part of recovery, including accounts of improving mobility and getting to walk again. Other reviewers, however, say therapy time felt limited, progress was slower than expected, or rehabilitation seemed to fall short of what was needed after hospital discharge. Overall, therapy quality shows up as a recurring theme with both positive and negative outcomes in the reviews.
caveat10 reviews mention this
Cleaning and hygiene cut both ways
Some residents say the facility feels very clean, while others report hygiene problems and related concerns.
Several reviews emphasize cleanliness and even describe the building as smelling clean, with rooms kept tidy and cared for. Other reviewers report hygiene failures such as neglected showers, rooms not being sanitized, missing hygiene items, or concerns about insects or waste in the living space. A few comments also connect these cleanliness issues to infections, skin problems, or wound care needs.
caveat8 reviews mention this
Food satisfaction is mixed
Meals receive mixed feedback, with some families calling food fine and others saying it’s not working well.
Reviewers mention restaurant-style dining and describe food as “okay,” “good,” or not meeting expectations. Multiple negative comments focus on missed meals, incorrect meals, or food that is unappealing, small portions, or overcooked. Taken together, dining is a recurring point of disagreement rather than a clear strength.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
72 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Dr Tina Joyce Family Practice (0.3 miles)
Dr Daniel Modarelli DO (0.4 miles)
Karen Renee Grassie (0.4 miles)
University Hospitals (0.6 miles)
Retino Michael A DO (0.6 miles)
Orthopedic Associates of Lake County (0.6 miles)
Mentor Plastic Surgery & MedSpa (0.6 miles)
Hospitals
TriPoint Radiology Department (0.3 miles)
University Hospitals Concord Medical Center (0.6 miles)
Concord Village Skilled Nursing & Rehabilitation on seniors.fyi includes 4 photos including images showing interior, decor, lobby, lighting, seating area, hallway, reception, natural light, and more.
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The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
Concord Village Skilled Nursing & Rehabilitation photos
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Interior
Decor
Landscaping
Lobby
Interior and Decor
Landscaping and Outdoor
Lighting
Seating Area
Lobby
Natural Light and Reception
Hallway
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72 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Clean, welcoming staff, engaging activities, and all-inclusive pricing.
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