Concord Village Skilled Nursing & Rehabilitation
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10955 Capital Parkway, Concord, OH 44077
For more information about senior living options: (844) 490-3973
The nursing staff and aides were wonderful and provided great care. Concord Village Skilled Nursing & Rehabilitation has excellent communication with families, keeping them informed about their loved ones' status. The new facility is beautiful with nice surroundings. The nursing staff displayed a high level of professionalism despite challenges. Family members appreciate the attentiveness of the staff in addressing concerns regarding their loved ones.
The transition process for the mother was poorly handled, with a lack of communication and follow-through from the staff. The son had to repeatedly request basic care, such as changing bedding for his non-verbal mother. One of the social workers was unprofessional and yelled at the son for filing a second appeal regarding his mother's care. There was an indication that the facility's focus had shifted to financial concerns rather than patient care. The father reported that the food in Concord Village Skilled Nursing & Rehabilitation is terrible. The son's experience at the first facility revealed a lack of accountability from management, as the Administrator never returned his call despite promises. The mother felt unwelcome and pressured to leave, leading to an unpleasant experience overall with her care transition.In the realm of healthcare, particularly within nursing facilities, experiences can vastly differ based on individual circumstances. The comments shared about two different facilities highlight a blend of caregiving quality, administrative challenges, and varying levels of satisfaction amongst family members. Each review conveys the distinct realities faced by families navigating the complexities of skilled nursing care during difficult times.
The first review reflects a deeply troubling experience with a facility where the nursing staff and aides were praised for their attentiveness and care. However, this positive sentiment is overshadowed by significant frustrations surrounding administrative practices and communication breakdowns. A lack of responsiveness became apparent when family members had to repeatedly request essential services—such as changes to bedding—due to their loved one’s non-verbal condition. This situation raises critical questions about patient advocacy within such facilities, highlighting the need for clear protocols that recognize and respond promptly to patients’ needs.
The crux of the issue emerged when it came time for discharge planning. Family members felt an overwhelming sense that they were being pushed towards transitioning their mother out of the facility without proper procedures being followed. Rather than a collaborative effort focused on the patient’s well-being, there appeared to be an alarming emphasis on expedited discharges which only fueled anxiety and distrust among families. The incident involving a crucial document thrown onto a table instead of handed over properly exemplifies a serious lapse in communication and operational protocol.
Compounding these challenges was an aggressive interaction with one of the social workers when another appeal was filed regarding their mother’s discharge status. The reviewer recounted how this staff member resorted to yelling rather than providing constructive feedback or support. Such confrontational behavior not only amplified feelings of distress but also illustrated how finances seemed to take precedence over compassionate care in what should have been a sensitive conversation regarding patient needs and family concerns.
On a contrasting note, another review provided insight into Concord Village Skilled Nursing & Rehabilitation, which emphasizes its effective communication with families—a crucial aspect often lacking in other facilities. During these times marked by isolation due to COVID-19 restrictions, having regular updates from staff can greatly alleviate some anxieties experienced by families who are often unable to visit their loved ones directly. While the environment was described as beautiful due to its newness, issues like low-quality food were noted as points for improvement—a common concern in many long-term care settings where dining options significantly impact resident satisfaction.
However, it is essential to recognize that despite some amenities or aesthetic qualities offered by such institutions, the overall experience remains multidimensional. For instance, while communication is highlighted positively at Concord Village, many residents may still feel disconnected from meaningful activities if they are bedridden or unable to engage with peers—further emphasizing the importance of holistic care that attends not just to physical needs but also emotional and social engagement.
Ultimately, both reviews shed light on systemic issues within skilled nursing facilities that extend beyond mere observations about caregiving staff or physical environments. They reflect broader conversations about patient rights, transparency in discharge processes, consistent quality of life measures—including food quality—and how vital effective communication channels are between providers and families during challenging times like rehabilitation or end-of-life care transitions. As families continue navigating these complex decisions concerning their loved ones' health journeys, it becomes increasingly important for facilities to prioritize compassion alongside practical efficiency in all interactions—both internal among staff and external with family members—to foster trust and peace amidst uncertainty.
72 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Concord Village Skilled Nursing & Rehabilitation in Concord, OH is a vibrant and comprehensive assisted living community that provides exceptional care services and a wide array of amenities to its residents. Our community offers a range of amenities designed to enhance the quality of life for our residents, including a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room with restaurant-style dining options, fitness room, fully furnished accommodations, gaming room, garden area, housekeeping services, kitchenette in each unit, outdoor space for enjoying nature, small library for leisure reading, telephone access in each unit, transportation arrangement for non-medical needs as well as transportation to doctors appointments available.
At Concord Village Skilled Nursing & Rehabilitation residents can stay connected with friends and family through our Wi-Fi/high-speed internet access.
Our experienced staff is dedicated to providing personalized care and support 24/7. We have a 24-hour call system along with round-the-clock supervision to ensure the safety and well-being of our residents. Assistance with activities of daily living such as bathing and dressing is readily available along with assistance with transfers. Our staff is trained in medication management to ensure proper administration for each resident. Residents on specialized diets such as diabetes diet or those requiring special dietary restrictions will be provided with meal preparation and service that meets their specific needs.
We also offer various programs designed to promote mental wellness among our residents. Engaging activities are scheduled daily along with planned day trips and resident-run activities to keep our residents active and engaged.
Concord Village Skilled Nursing & Rehabilitation is conveniently located near essential amenities including 2 cafes nearby where residents can enjoy leisurely outings or socialize with friends. The community is also close to 2 parks which provide opportunities for outdoor recreation and relaxation. There are multiple pharmacies nearby making it easy for residents to access their medications when needed. Additionally, there are numerous physicians located within close proximity ensuring timely medical care. A variety of dining options can be found nearby including 18 restaurants where residents can enjoy a meal out. For entertainment, there is a theater nearby for catching a movie or live performance. In the case of emergencies or hospital visits, there are 4 hospitals located conveniently near our community.
At Concord Village Skilled Nursing & Rehabilitation, we strive to create a warm and welcoming environment where residents can thrive and enjoy their golden years with dignity and independence.
Concord Village Skilled Nursing & Rehabilitation is located at 10955 Capital Parkway, Concord, OH 44077 in Lake County, Ohio
Concord Village Skilled Nursing & Rehabilitation on seniors.fyi includes 4 photos including images showing interior, decor, lobby, lighting, seating area, hallway, reception, natural light, and more.
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