9901 Johnnycake Ridge Road, Mentor, OH 44060
For more information about senior living options: (844) 490-3973
The staff provides very good services and excellent care. Beth and her staff take excellent care of residents. They address all concerns and needs in a timely, caring manner. Concord Ridge staff go above and beyond in their care. The building is very clean and has a nice atmosphere. The staff are amazing with residents' needs and care. The building is absolutely wonderful, and the compassion of the nurses and aides is unmatched. The staff have hearts of gold and the administrator runs a tight ship. The facility is spotless, no bad odor, and the staff are up and about. They would highly recommend the facility to others.
They would not send anyone they care about to this facility. The staff are unprofessional and do not respond to residents' buzzers, sometimes for 15 minutes. A nurse ignored requests and failed to provide the needed help. The facility is hospital-like and depressing, with cramped rooms and little warmth. The food is described as garbage and the beds are uncomfortable. Personal belongings, such as clothes and hangers, were reportedly stolen. There is a perceived lack of leadership and accountability; residents' needs are not met daily. A resident was treated like garbage by staff.Altercare of Mentor is best suited for families that prize hands-on, compassionate frontline care and a clean, accepting atmosphere over the newest building or the latest amenities. For residents who need steady, personal attention from caregivers who remember names and respond to concerns with genuine empathy, this community can deliver meaningful progress and comfort. It is a practical choice for long-term care or end?of?life support where the local team's warmth and reliability matter most, and where families want to see a clear, ongoing commitment from staff and leadership. Those seeking a modern, high-end memory-care environment or a facility with every possible architectural flourish should look elsewhere.
On the plus side, Altercare of Mentor earns credibility through consistently described demonstrations of care from staff and a visible culture of attentiveness. Families report a clean building, a calm and well-kept atmosphere, and caregivers who address needs promptly and with kindness. Praise for specific nurses, aides, and hospice staff underscores a pattern of compassionate treatment that can make a difficult transition more bearable for residents and their relatives. Several accounts highlight a team that goes above and beyond in end-of-life care settings, where the human touch can matter more than the physical shell of the facility. The administration is frequently portrayed as purposeful, with comments about a leadership style that maintains order and accountability, which matters when daily care hinges on dependable operations.
Yet the most troubling threads in the reviews center on inconsistent staffing, uneven responsiveness, and leadership gaps. A sizable portion of critics describe delays in attending to buzzers, with some residents waiting well beyond reasonable expectations on certain shifts. Multiple narratives recount unprofessional behavior, distractions on break - often described as staff present but disengaged - and a sense that some shifts lack the vigilance needed to catch and correct problems quickly. The critiques extend into the memory-care and general care zones, where concerns about pace, attentiveness, and the quality of interactions persist, suggesting that not all units are equally well-supported. The building's age and design are flagged by some as not modern enough to feel comfortable for every resident, with rooms sometimes described as hospital-like and space limited for furniture and personalization.
These pros and cons do not exist in isolation, and the balance will shift depending on what a family needs most. Where compassion, cleanliness, and a consistently caring tone shape daily life, the strengths can significantly offset the drawbacks of an aging physical footprint and the unevenness in staffing. For families that can tolerate some variability in day-to-day operations and want a facility with a demonstrated culture of care, Altercare of Mentor can still be a solid fit. However, where reliability, rapid response across all shifts, strong leadership accountability, and a modernized environment are non-negotiable, the cons are too material a risk to ignore.
Alternatives are worth serious consideration for anyone prioritizing consistent performance across all shifts, secure memory-care design, or a higher standard of dietary and room quality. If a resident requires near-impeccable responsiveness, stringent leadership oversight, or a more contemporary, homelike living space, those criteria may point toward other communities with stronger track records in caregiver consistency and facility modernization. Prospective families should not assume this is the best available option; instead, they should compare staffing ratios, turnover, and patient experience across several facilities before making a commitment.
Finally, a disciplined decision process will yield clarity. Visit during varied times of day to observe interactions, meal service, and call-bell response; request a candid meeting with the administrator to review staffing plans, turnover, and quality-improvement initiatives; review state inspection reports and complaint histories; and speak with current residents' families about their lived experiences. In the end, Altercare of Mentor presents a compelling choice for those who prize compassionate care and a clean, well?maintained environment, but families must weigh the tangible concerns about consistency, leadership, and modernization against those strengths to determine if this community fits the care profile it seeks.
123 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Mentor, Ohio, Altercare Of Mentor provides exceptional assisted living services and amenities to seniors looking for a comfortable and fulfilling lifestyle. Our community offers a wide range of amenities that ensure our residents' needs are met and their interests are nurtured.
For those who like to look their best, we have an on-site beauty salon where residents can enjoy professional hairstyling and grooming services. Residents can also stay connected to the world with cable or satellite TV and Wi-Fi/high-speed internet access.
We understand the importance of staying active and engaged, which is why we offer various opportunities for socialization and recreation. Our community-operated transportation makes it easy for residents to go on planned day trips or visit nearby cafes, parks, restaurants, theaters, pharmacies, places of worship, and physicians. We also provide a fitness room and wellness center for individuals who want to maintain their physical health.
The dining experience at Altercare Of Mentor is exceptional. Our restaurant-style dining offers delicious meals prepared by our skilled chefs. We accommodate special dietary restrictions such as diabetes diets and ensure that all meals are nutritionally balanced.
Care services are available 24/7 to support residents in their daily routines. Assistance with activities of daily living such as bathing, dressing, transfers, and medication management are provided as needed. Our mental wellness program focuses on promoting emotional well-being among our residents.
In terms of accommodations, our fully furnished rooms offer comfort and privacy with private bathrooms. Housekeeping services keep the living spaces clean and tidy.
We strive to create a vibrant community where residents can enjoy their retirement years to the fullest. With resident-run activities, scheduled daily activities, fitness programs, and concierge services available, there is always something fun happening at Altercare Of Mentor.
If you're searching for an assisted living community that values your independence while providing personalized care services in a beautiful setting surrounded by amenities and nearby conveniences like hospitals - look no further than Altercare Of Mentor in Mentor, OH.
Altercare Of Mentor is located at 9901 Johnnycake Ridge Road, Mentor, OH 44060 in Lake County, Ohio
The features offered by Altercare of Mentor are designed to create a supportive environment that addresses the unique needs of residents with dementia and Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that residents maintain their dignity while receiving necessary support for personal care, which can be a challenge for those experiencing cognitive decline. Medication management is crucial in preventing medication errors and ensuring adherence to prescribed regimens, thus promoting overall health. Meal preparation and service cater to dietary needs and preferences, which can enhance nutrition and well-being. Activities of daily living assistance helps residents maintain independence where possible while providing structure and routine, essential for cognitive engagement. The 24-hour supervision guarantees safety and peace of mind for both residents and families, while the mental wellness program fosters social interaction and mental stimulation, contributing positively to emotional health and cognitive function. Together, these services create a comprehensive approach to memory care that prioritizes individual needs in a compassionate setting.
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