Mentor Woods Skilled Nursing And Rehabilitation

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Mentor Woods Skilled Nursing And Rehabilitation

8881 Schaefer Street, Mentor, OH 44060

For more information about senior living options: (844) 490-3973

3.3 from 29 reviews
5 stars
15
4 stars
1
3 stars
1
2 stars
1
1 stars
11

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    Overall Review of Mentor Woods Skilled Nursing And Rehabilitation

    Pros

    • pro The administration is described as very nice and aware of concerns.
    • pro The facility has great upgrades, smells clean, and Sky in admissions is knowledgeable and helpful throughout the process.
    • pro Staff are super attentive and friendly, and residents seem happy with the care.
    • pro The therapy department is fantastic, with Brad, Ericka, and both Kevins dedicated to the patients.
    • pro The facility is amazing and always clean, with Candice, Julie, and Craig providing attentive care.
    • pro The therapy team is highly regarded for clear communication of needs to families.
    • pro The activity director is highly regarded, giving a reason to recommend the facility.
    • pro The staff and PT team are great, residents are amazing, and the facility is well kept with supplies.

    Cons

    • pro The facility is horrible and neglectful, with residents left in their waste for hours.
    • pro Call lights go unanswered for long stretches, sometimes 35 minutes or more.
    • pro The shower room is dirty and the toilet is full of poop.
    • pro Medications are not available for over 36 hours after admission.
    • pro The food is disgusting and not appropriate for diabetics.
    • pro There is a pervasive urine smell and poor overall cleanliness, suggesting inadequate staffing.
    • pro An aunt was left unattended and repeatedly found covered in urine.

    Review

    Across a wide range of experiences, these accounts paint a picture of a facility where safety and care are a serious concern for many families. Several reviewers describe a pattern of neglect and inconsistent staffing that leaves residents and their loved ones anxious about basic needs being met, while a smaller number highlight moments of kindness and competence from individual staff members. The overall tone across the feedback is one of frustration, alarm, and a call for accountability.

    Outside the core care conversations, there are explicit safety worries about the surrounding environment. One observer recounts two near-miss incidents at a stop sign adjacent to the property, with an employee running the sign and another vehicle nearly collision-causing speeds. While the events described occur on-site near traffic flow, they serve as a broader symbol of the reviewers' concern that attention to safety and procedure permeates every aspect of the facility, not just patient rooms and med schedules. The undercurrent is clear: if basic safety at the facility's perimeter and common spaces isn't reliably managed, confidence in how care is delivered inside feels even more unsettled.

    Within the care narrative, the most heartrending reports center on neglect and hygiene. Family members recount watching a loved one - an aunt - wait for care while being left in distressing conditions, such as being repeatedly covered in urine. They describe ongoing difficulty obtaining timely assistance from nurses, and they say they have repeatedly found the aunt in compromising situations when staff were unavailable or distracted. In response, these families have begun documenting instances with photos and videos, driven by a belief that the neglect cannot continue. The repeated exhortation is for others with loved ones in care to check on them regularly, as the risk inattention appears to be a common theme in these reviews.

    Another thread focuses on the rehab and admissions experience, where expectations of professional care clashed with fragmented staffing and operational misfires. A number of reviewers report abrupt gaps: no air conditioning on arrival, a cooling unit that proved inadequate, and requests for a window to improve comfort going unaddressed. The abrupt switch to agency nurses is cited as contributing to a disconnect in care continuity. One patient waited more than half a day for medications, had no bedside toilet upon arrival, and endured a long cascade of delays before basic needs were met. A shower room and toilet described as "nasty" and "full of poop" further illustrate the perception that cleanliness and respect for residents' dignity were not consistently prioritized. On the positive side, several accounts acknowledge the concurrent presence of compassionate and capable staff in the mix - an STNA described as helpful and patient, and therapy teams that earned praise for specific staff members who were attentive and dedicated.

    Despite these overwhelming criticisms, the reviews do acknowledge bright spots and dedicated individuals. The therapy department figures prominently as a strength in several accounts, with staff members such as Brad, Ericka, and both Kevin's described as exceptionally supportive and committed to their patients. Acknowledgments extend to Sky in admissions, who is praised for being knowledgeable and helpful through the entire process, and to Candice and Julie, noted nurses who provided care that stood out for their attentiveness. A resident in rehab who was well cared for by a team including an aide named Craig is another example cited as a positive contrast to otherwise troubling narratives. In some cases, families explicitly credit the therapists and caregivers for making a meaningful difference, underscoring that quality care can exist within the same facility.

    There are also alarming anecdotes that raise questions about staff conduct beyond standard care concerns. One reviewer recounts an experience delivering a door-dash order to a younger woman of color employee who allegedly treated the driver with hostility, raising fears about how residents might be treated in similar circumstances. The implication is that racial bias, if present, would compound the vulnerability of residents who are at their most reliant on staff for safety and daily needs. A different, even starker account describes a grandmother whose room reportedly smelled of urine and who waited excessively long for assistance with basic tasks, leading the family to remove her from the facility rather than endure continued neglect. These stories contribute to a sense of a facility plagued by inconsistent staffing and management that fails to consistently meet residents' basic needs.

    In one particularly emphatic review, a family member warns others not to bring loved ones to the facility at all, citing chronic issues with cleanliness, unmet medical needs, and a pervasive sense that staff are driven by workflow pressures rather than patient-first care. Some reviewers even point to systemic problems - an apparent reliance on agency staff and a shortage of permanent personnel - as a root cause for care gaps, slow responses, and a perceived lack of accountability. Yet amid the chorus of warnings, there are occasional glimmers of praise for individuals who stand out, suggesting that the quality of care can vary substantially depending on who is on shift and which team members are involved.

    Finally, there is a reminder of personal experiences that feel almost contradictory in tone. While many reviews rail against neglect and unsafe conditions, a few accounts highlight improvements and positive impressions - upgraded facilities, a generally clean appearance, and staff who communicate effectively and show genuine concern for therapy needs. One reviewer even notes a sense of reassurance about the admissions process when coupled with a strong memory of supportive therapy staff and attentive nurses. Taken together, the feedback suggests a facility with serious ongoing challenges but also with pockets of genuine compassion and competence that emerge under certain circumstances, offering a mixed, complex portrait rather than a single, uniform evaluation.

    Features

    Housing

    • 125 resident community capacity 125 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Mentor Woods Skilled Nursing And Rehabilitation in Mentor, OH is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services for its residents. With a focus on creating an inviting and enjoyable environment, Mentor Woods provides a variety of amenities to enhance the quality of life for its residents.

    The community features a beauty salon where residents can receive professional hair and beauty treatments. The inclusion of cable or satellite TV ensures that residents can stay entertained and connected to the outside world. Community-operated transportation is available for outings and appointments, making it easy for residents to maintain their independence.

    Mentor Woods also offers a computer center, allowing residents to stay connected with loved ones and engage in online activities. The dining room provides restaurant-style dining experiences, where nutritious meals are prepared and served with special attention to dietary restrictions. A fitness room is available for residents who wish to stay active, while the wellness center caters to mental and physical well-being.

    For recreation, Mentor Woods provides a fully furnished gaming room where residents can socialize and bond over their favorite games. The outdoor space includes beautiful gardens, providing a tranquil setting for relaxation and enjoying nature. Residents can also visit the small library or participate in scheduled daily activities organized by the community.

    Care services provided at Mentor Woods are comprehensive and personalized. With 24-hour call system and supervision, residents have peace of mind knowing that assistance is always available when needed. Trained caregivers offer support with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that each resident receives their prescribed medications on time.

    The community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows easy access to essential services and adds convenience to the lives of residents.

    With its array of amenities and care services tailored to individual needs, Mentor Woods Skilled Nursing And Rehabilitation creates a comfortable and supportive environment for seniors looking for assisted living options.

    Videos

    Nearby Places of Interest

    Restaurants

    • Longo's Pizza (0.1 miles)
    • Manhattan Deli (0.2 miles)
    • Yours Truly Restaurants (1 miles)
    • Winking Lizard of Mentor (1.4 miles)
    • Chick-Fil-A (1.5 miles)
    • Olive Garden (2.5 miles)
    • McDonald's (2.7 miles)

    Physicians

    • Advanced Audiology Concepts (0.2 miles)
    • Oral & Maxillofacial Surgery (0.4 miles)
    • Axelix Health Consulting (0.6 miles)
    • Earmark Audiology (1.2 miles)
    • Oaktree Clinic (1.2 miles)
    • Lake County Internal Medicine (1.2 miles)
    • Lake University Ireland Cancer Center (1.2 miles)

    Pharmacies

    • CVS Pharmacy (0.3 miles)
    • Walgreens (1 miles)
    • Marc's Stores (2.7 miles)
    • Walgreens (2.8 miles)
    • CVS Pharmacy (2.9 miles)
    • Genoa Healthcare (3.2 miles)
    • Marc's Stores (3.3 miles)

    Hospitals

    • Mentor Surgery Center (1.2 miles)
    • Lake Health (1.2 miles)
    • The Cardinal Clinic by Lake Health (1.4 miles)
    • University Hospitals Concord Medical Center (4 miles)
    • TriPoint Radiology Department (4 miles)

    Theaters

    • Atlas Cinemas (3 miles)
    • Regal Willoughby Commons (6.1 miles)

    Places of Worship

    • St Andrew Byzantine Catholic Church (3.3 miles)
    • Saint Mary Magdalene Parish (7.5 miles)

    Parks

    • Mentor Beach Park (3.7 miles)
    • Overlook Beach Park (3.8 miles)
    • Holden Arboretum (4.6 miles)
    • Liberty Greens Gazebo (4.7 miles)
    • Headlands Beach State Park (5.4 miles)
    • Lake Metroparks Farmpark (6.9 miles)
    • Painesville Township Park (7.6 miles)

    Cafes

    • Sunny Street Cafe (4.2 miles)
    • Starbucks (4.3 miles)

    Frequently Asked Questions

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