Mentor-Way Care Ctr

Name: Mentor-Way Care Ctr
Address: 8881 Schaeffer St, Mentor, OH, 44060
Telephone: (440) 255-9309
Rating: 3.3

Mentor-Way Care Ctr

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8881 Schaeffer St, Mentor, OH 44060

To contact a resident: (440) 255-9309

For more information about senior living options: (866) 208-4318

3.3 from 29 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Mentor-Way Care Ctr

caveat 5 reviews mention this

Personal care feels inconsistent

Several reviewers describe troubling neglect during daily care.

Multiple reviews say residents were left in soiled conditions or without basic assistance for long stretches, including reports of being covered in urine or feces. Other comments allege missing items like pain medications, fresh water, or help with eating, along with delays responding to toileting needs. While a few families describe good care, the negative experiences are specific enough that personal-care consistency appears to vary by day and situation.

caveat 4 reviews mention this

Slow help and staffing gaps

Residents and families report call-light delays and thin coverage.

Several reviews describe long waits for help after using call lights, including accounts of staff not being available for extended periods. A recurring concern is reliance on agency staffing and resulting disconnects in care, with reports that basic needs were not met promptly after admission. One mixed review also mentions being left alone for hours during the initial admission and later concerns about the adequacy of care needs being supported.

common 4 reviews mention this

Therapy support gets praise

The therapy department is the most consistently positive part.

Some reviewers single out therapy as the main reason to recommend, describing the PT team as dedicated and effective. Families also mention staff communicating therapy needs to them, and several comments credit named therapy staff for good outcomes during rehab. Even among harsher reviews, therapy stands out as the strongest area compared with other day-to-day experiences.

common 6 reviews mention this

Staff kindness is frequently noted

Many reviews highlight kind, respectful, and attentive staff.

A number of reviewers describe staff as friendly, respectful, and professional, with families saying they felt supported when speaking up about a resident’s needs. Several comments also mention caregivers, nurses, and therapy staff taking a hands-on approach to keep residents clean and active. At the same time, other reviews are sharply critical of staff attentiveness, so responsiveness appears to depend on staffing and individual circumstances.

caveat 6 reviews mention this

Cleanliness is a mixed report

Cleanliness reviews range from spotless to strongly unpleasant.

Some reviewers say the facility smells clean, is well kept, and appears clean with supplies in place. Others report strong odors like urine, describe the place as dirty or crowded, and mention unhygienic conditions in bathrooms. Even in positive notes, cleanliness is praised alongside specific staff and care moments, while the negative reviews point to cleanliness breakdowns that affect daily comfort and dignity.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

Skilled Nursing Facility

Nearby Places of Interest

This part of Mentor, Ohio offers a variety of amenities that cater to seniors looking for a convenient and comfortable living environment. With several restaurants nearby, including Longo's Pizza and Manhattan Deli, there are plenty of dining options to choose from. Additionally, there are multiple physicians' offices and pharmacies in close proximity for easy access to healthcare services. Hospitals such as Mentor Surgery Center and Lake Health provide top-notch medical care within a short distance. For leisure activities, residents can visit nearby theaters like Atlas Cinemas or enjoy the natural beauty of parks like Mentor Beach Park and Holden Arboretum. Overall, this area offers a mix of convenience, healthcare options, entertainment venues, and outdoor spaces ideal for seniors looking to settle down in a welcoming community in Mentor.

Restaurants

Longo's Pizza (0.1 miles)
Manhattan Deli (0.2 miles)
Yours Truly Restaurants (1 miles)
Winking Lizard of Mentor (1.4 miles)
Chick-Fil-A (1.5 miles)
Olive Garden (2.5 miles)
McDonald's (2.7 miles)

Physicians

Advanced Audiology Concepts (0.2 miles)
Oral & Maxillofacial Surgery (0.4 miles)
Axelix Health Consulting (0.6 miles)
Earmark Audiology (1.2 miles)
Oaktree Clinic (1.2 miles)
Lake County Internal Medicine (1.2 miles)
Lake University Ireland Cancer Center (1.2 miles)

Pharmacies

CVS Pharmacy (0.3 miles)
Walgreens (1 miles)
Marc's Stores (2.7 miles)
Walgreens (2.8 miles)
CVS Pharmacy (2.9 miles)
Genoa Healthcare (3.2 miles)
Marc's Stores (3.3 miles)

Hospitals

Mentor Surgery Center (1.2 miles)
Lake Health (1.2 miles)
The Cardinal Clinic by Lake Health (1.4 miles)
University Hospitals Concord Medical Center (4 miles)
TriPoint Radiology Department (4 miles)

Theaters

Atlas Cinemas (3 miles)
Regal Willoughby Commons (6.1 miles)

Places of Worship

St Andrew Byzantine Catholic Church (3.3 miles)
Saint Mary Magdalene Parish (7.5 miles)

Parks

Mentor Beach Park (3.7 miles)
Overlook Beach Park (3.8 miles)
Holden Arboretum (4.6 miles)
Liberty Greens Gazebo (4.7 miles)
Headlands Beach State Park (5.4 miles)
Lake Metroparks Farmpark (6.9 miles)
Painesville Township Park (7.6 miles)

Cafes

Sunny Street Cafe (4.2 miles)
Starbucks (4.3 miles)

Frequently Asked Questions

Where is Mentor-Way Care Ctr?

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