6920 Ravenna Road, Concord, OH 44077
For more information about senior living options: (844) 490-3973
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Families sharing experiences at this stroke rehabilitation facility paint a picture of a place capable of delivering outstanding care, especially in therapy and nursing, while also showing that not every visit feels the same. Several reviewers describe a consistently positive environment where kindness, professionalism, and attentiveness are felt in every department. They speak of five-star care, a wonderful staff, clean rooms, good meals, and an atmosphere that makes loved ones feel hopeful about recovery. The sentiment is strong enough that many would readily recommend the facility to others facing stroke rehab needs.
In particular, the therapy team stands out in the collective memory of several families. Reviewers repeatedly call the therapy staff phenomenal and note a busy, engaging program with OT, PT, and Speech therapists who push progress forward. One account highlights how quickly patients progress when the therapy team is both engaged and professional. Another family member specifically credits July 2022 rehab for their husband, describing the care as supportive and professional, and expressing gratitude for the opportunity to rehab there after a serious injury. Taken together, these voices emphasize that, when therapy is well-executed, patients and families feel a tangible sense of advancement and encouragement.
Nurses and direct care providers also receive high praise. Those who recount experiences with the nursing staff describe competence, professionalism, and genuine caring. They note that the rehab team treats patients not only as medical cases but as people with individual needs and concerns. The physicians and nurse practitioners are cited as responsive to questions and requests, contributing to an overall sense that the medical staff is engaged and attentive to family members seeking information about progress and treatment plans.
Despite the many positive notes, the reviews do not all align on the same experience. One family recounts frustration after repeatedly trying to reach a doctor by phone to learn about a loved one's progress and treatment plan, with no returned calls. Another account raises concerns about food quality and portion sizes, describing meals as horrible and leaving the patient hungry. This contrast highlights that communication and daily living aspects - such as meals - can color the overall impression, even when clinical care is strong.
There is also a more pointed negative voice that describes the facility as having a prison-like atmosphere and a perceived disregard for patient needs, pleas, and complaints. This perspective stands in stark contrast to the other glowing reviews and serves as a reminder that patient experience can vary widely from one encounter to another. Taken together, these comments illustrate that while clinical care and therapy can be excellent, administrative and environmental aspects can influence overall satisfaction.
Amid the strong praise, several notes of gratitude surface as well. Families thank the staff for the care their loved ones received, sometimes explicitly naming days of progress or weeks of rehabilitation where improvement felt meaningful. Expressions of blessing, gratitude, and hope - the kind of sentiments that come from witnessing recovery - appear repeatedly, underscoring that for many, the facility represents a place of comfort and capable hands during a vulnerable time.
When looking across all the feedback, it is clear that the facility can deliver exceptional, life-affirming care - particularly in therapy and nursing - while experiences can diverge in areas like communication and daily amenities. The most consistent themes point to a dedicated staff, capable therapists, and a supportive environment that helps patients and their families feel confident about recovery. But for some, issues with timely communication and the daily experience of meals or atmosphere remind us that every patient journey is unique, and perceptions of care can differ depending on department, staff, and individual circumstances.
Welcome to our assisted living community in Concord, OH! Our community is designed to provide a comfortable and supportive environment for seniors who require some assistance with their daily activities.
Our amenities are aimed at providing convenience and comfort to our residents. We offer cable or satellite TV, so our residents can enjoy their favorite shows and stay connected with the outside world. Our dining room provides a pleasant setting for meals, which can be prepared by our staff according to special dietary restrictions. The community is fully furnished, ensuring that our residents feel at home right away.
We understand the importance of outdoor space, so we have a garden where residents can relax and enjoy nature. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with loved ones and access information easily. Housekeeping services are provided to ensure that our residents' living spaces are always neat and clean.
In terms of care services, we offer 24-hour supervision by trained staff members who are always available to assist residents with their daily living activities such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention.
Our community understands the importance of proper medication management and has dedicated staff members who take care of this aspect for our residents. A mental wellness program is also available to support the emotional well-being of our seniors.
Transportation arrangement for medical purposes as well as doctor's appointments is provided for the convenience of our residents. We aim to make sure that they can attend important appointments without any hassle.
In terms of nearby amenities, there are two cafes located conveniently close by for those who want a change of scenery or socialize outside the community. Additionally, there is a park nearby where residents can enjoy outdoor activities or simply take a leisurely stroll. Pharmacies, physicians' offices, restaurants, theaters, and hospitals are also within close proximity.
Overall, our assisted living community in Concord offers a comfortable and supportive environment where seniors can receive the care they need while enjoying a range of amenities and nearby amenities that add convenience and opportunities for socialization and recreation.
Completed Care is located at 6920 Ravenna Road, Concord, OH 44077 in Lake County, Ohio
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