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The Preserve at Mentor Ridge

The Preserve at Mentor Ridge is an assisted living community in Mentor, OH.

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The Preserve at Mentor Ridge

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  • Interior

    A cozy bedroom with green accent walls, a large window, and a neatly made bed.

  • Decor

    A cozy, modern bedroom featuring a comfortable bed, decorative artwork, and ample natural light.

  • Living Room

    A modern living room with a kitchenette, leading to a cozy bedroom.

  • Building

    A charming residential building featuring a spacious balcony, surrounded by greenery.

  • Bedroom

    A cozy, well-decorated bedroom featuring a wooden bed and a small seating area by the window.

  • Trees

    A peaceful courtyard with benches, trees, and flowers where people can relax.

  • Windows

    A cozy screened patio featuring a dining table and chairs, perfect for outdoor gatherings.

  • Dining

    An elegant dining room setup featuring a beautifully arranged table with flowers, perfect for a special occasion.

  • Landscaping

    A well-designed garden pathway surrounded by lush greenery and flowerbeds.

  • Chandelier

    A beautifully designed living room featuring a comfortable sofa, elegant chandelier, and ample natural light from large windows.

  • Home Interior

    A cozy and elegantly furnished bedroom featuring a comfortable bed, stylish nightstands, and a blue accent chair.

  • Wheelchair

    Seniors engaging in a group activity featuring interactive technology in a care facility.

8161 Norton Parkway, Mentor, OH 44060

For more information about senior living options: (866) 208-4318

4 from 45 reviews
5 stars
29
4 stars
4
3 stars
2
2 stars
1
1 stars
9

Overall Review of The Preserve at Mentor Ridge

common 29 reviews mention this

Staff care feels consistently attentive

Residents and families repeatedly describe staff as kind, knowledgeable, and responsive to needs.

Across the reviews, people describe staff members as friendly, helpful, and genuinely caring. Several mention staff being attentive and keeping an eye on residents, including during daily routines and care transitions. Families also call out staff knowledge and responsiveness when questions came up or when needs changed.

common 8 reviews mention this

Activities keep residents engaged

Residents and visitors describe a steady set of scheduled activities and outings.

Many reviewers say the community runs organized activities throughout the month, including daily events and resident-friendly group time. Several mention variety beyond basic routines, such as field trips, picnics, parties, and live-style entertainment. A few also describe memory care residents participating in activity options that include involvement with assisted living spaces.

common 20 reviews mention this

Clean, well-kept spaces stand out

Reviews frequently highlight a clean, well-kept building and comfortable indoor spaces.

A large share of reviewers comment that the facility is neat, clean, and well maintained. Multiple descriptions focus on the physical look of the building, calling it beautiful and bright, and some mention comfort in the rooms. Even among critical reviews, at least one notes the appearance from the outside while describing serious problems inside.

common 8 reviews mention this

Food is a major mixed point

Dining earns both praise and complaints, including reports of both tasty meals and cold food.

Several reviewers say the food is good, tasty, excellent, or something their loved ones actually ate, and one mentions enjoying flexible meal timing during a tour. At the same time, a few residents or visitors express strong dissatisfaction, including complaints that food was terrible or served cold. Overall, dining quality appears inconsistent across reviews.

  • An elegant dining room setup featuring a beautifully arranged table with flowers, perfect for a special occasion.
caveat 7 reviews mention this

Staffing and communication raise concerns

Some reviews report gaps in supervision, care follow-up, and communication from management.

While many describe care positively, several critical reviews raise concerns about staffing and oversight, including claims that residents were not being watched closely enough and that there were not enough aides. A few also describe problems with management communication or follow-up, and one review specifically warns that advertised memory care details were not available as described. Overall, these reports are serious and include both care delivery and responsiveness concerns.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 62 resident community capacity 62 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guest parking Guest parking
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Spa Spa
  • TV room TV room
  • Telephone Telephone
  • VA Benefits Consultation VA Benefits Consultation
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Hospice care Hospice care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Personal care assistants Personal care assistants
  • Physical therapy Physical therapy
  • Psychiatric care Psychiatric care
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Arts and crafts Arts and crafts
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Games Games
  • Gardening club Gardening club
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories

Videos

Nearby Places of Interest

Restaurants

  • Olive Garden (1 miles)
  • McDonald's (1.5 miles)
  • Yours Truly Restaurants (1.6 miles)
  • Arby's (1.7 miles)
  • Manhattan Deli (2.2 miles)
  • Longo's Pizza (2.2 miles)
  • Barrio Willoughby (3 miles)

Physicians

  • Dr Timothy Kowlski (1.5 miles)
  • Murphy Paul DDS MSD (1.6 miles)
  • Lampl Barry A DO (1.7 miles)
  • Visiting Physicians Association (1.7 miles)
  • Family EyeCare Clinic (1.8 miles)
  • Advanced Audiology Concepts (2.2 miles)
  • Axelix Health Consulting (2.3 miles)

Pharmacies

  • Marc's Stores (1.6 miles)
  • Genoa Healthcare (1.8 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (3.1 miles)
  • Walgreens (3.9 miles)
  • Rite Aid (4.5 miles)
  • Walgreens (4.6 miles)

Hospitals

  • The Cardinal Clinic by Lake Health (3.1 miles)
  • Mentor Surgery Center (3.3 miles)
  • Lake Health (3.3 miles)
  • TriPoint Radiology Department (5.4 miles)
  • University Hospitals Concord Medical Center (5.4 miles)

Parks

  • Holden Arboretum (3.6 miles)
  • Overlook Beach Park (4.5 miles)
  • Mentor Beach Park (4.9 miles)
  • Lake Metroparks Farmpark (5.2 miles)
  • Liberty Greens Gazebo (6.8 miles)

Theaters

  • Regal Willoughby Commons (4.1 miles)
  • Atlas Cinemas (5.2 miles)

Places of Worship

  • St Andrew Byzantine Catholic Church (4.5 miles)
  • Saint Mary Magdalene Parish (5.8 miles)

Cafes

  • Sunny Street Cafe (5.6 miles)
  • Starbucks (5.6 miles)

Frequently Asked Questions

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