Autumn Care Of Biscoe

Pros

• The facility has the potential to provide better care for its patients if improvements are made.
• Staff could enhance their communication with family members about patient needs and care routines.
• With proper training, caregivers can ensure that patients receive timely assistance and necessary accommodations.
• There is an opportunity for the management to implement changes that would greatly benefit patient experiences in the future.

Cons

• The staff at the facility do not care about the patients.
• Patients are not being fed properly.
• Pain medications are not administered as required.
• Delays in attending to patient needs, such as changing briefs, are excessive.
• Misleading information is given regarding patients' eating habits.
• Necessary dietary modifications for patients with swallowing difficulties are ignored.
• Overall, the quality of care is described as terrible and unacceptable.

Review

In a scathing review that underscores the deep dissatisfaction with a particular care facility, one family member recounts their harrowing experience with the treatment of their grandmother. The reviewer expresses extreme frustration and disappointment, labeling the facility as “awful” and indicating that if it were possible to assign fewer than one star, they would have opted for half a star instead. This sentiment encapsulates the overall discontent felt not just by them but potentially by other families who have experienced similar neglect.

At the heart of this critique is an alarming pattern of neglect exhibited by the staff towards patients, particularly concerning basic needs like nutrition and medication. According to the reviewer, their grandmother was admitted to this facility yet faced significant shortcomings in her care. One glaring issue was her lack of nourishment; reports indicated she was not fed adequately during her stay. This is particularly distressing given that proper nutrition is crucial for all patients, especially those who may be vulnerable due to age or health conditions.

Compounding the issue of inadequate feeding was a failure to administer necessary medications. The reviewer specifically mentions that their grandmother did not receive pain medication as prescribed, which undoubtedly added to her discomfort and suffering while under care. Pain management is a fundamental aspect of patient care, and any oversight in this area can lead not only to physical distress but also emotional trauma for both the patient and their loved ones.

Moreover, there appeared to be significant delays in responding to basic hygiene needs such as changing briefs. It’s reported that when their aunt visited, she had to wait an exasperating 45 minutes before staff addressed her grandmother's need for assistance. Such delays in providing essential hygienic support raise serious questions about staffing levels and training within the facility—both key elements in ensuring timely and compassionate care for residents.

Compounding these aforementioned issues was misinformation provided by staff regarding patients' eating habits. The reviewer notes that despite being told repeatedly about how well their grandmother ate, there were clear signs contradicting those claims—a full plate of untouched food lingering on her table signified otherwise. This misrepresentation not only betrays trust but also raises red flags on how patient assessments are conducted within the facility.

Lastly, another critical concern highlighted involves dietary regulations specific to certain health conditions—in this case, thickened liquids for difficulty swallowing. The review points out that despite these requirements being clearly indicated, staff failed to provide appropriate modifications necessary for safe consumption. Such oversights can lead to severe complications for patients with specific health needs and emphasize a troubling lack of adherence to individualized care plans.

In conclusion, this review serves as a cautionary tale for families considering placing loved ones in this particular care facility. It paints a dismal picture of inadequate staffing, poor communication between staff and families, blatant neglect regarding basic patient needs—be it nourishment or hygiene—and failing to adhere to medically necessary protocols like dietary modifications. For anyone seeking quality care for elderly or vulnerable individuals, it stands as an urgent warning: choosing such a facility could result in detrimental consequences for your loved ones’ health and well-being.

Places of Worship

• Kingdom Minded Ministry (20.3 miles)
• Spaulding Chapel AME Zion Church (20.4 miles)
• Saint Peter the Rock (21 miles)
• Trinity Christian Fellowship (21.4 miles)
• Foster Street Wesleyan Church (21.8 miles)
• Connections (23.2 miles)
• Sawyersville Wesleyan Church (25 miles)

Restaurants

• Elliotts on Linden (20.5 miles)
• McDonald's (20.6 miles)
• New York Deli II (20.7 miles)
• Golden China (20.7 miles)
• Carolina Dining Room (21.4 miles)
• Ryder Cup Lounge (21.4 miles)
• Pinehurst Brewing Company (21.5 miles)

Cafes

• Starbucks (20.6 miles)

Physicians

• Burns Andrea PC-C (21.8 miles)
• Pinehurst Surgical Facial - R Clayton Steiner MD (21.8 miles)
• David E Strom (21.8 miles)
• Frizzell Eric R MD Pinehurst Medical Clinic (21.8 miles)
• Pinehurst Medical Clinic - Dermatology (21.8 miles)
• Pinehurst Cardiology Consultants (21.9 miles)
• Pinehurst Anesthesia Associates (22 miles)

Pharmacies

• Walgreens (24.2 miles)

Parks

• Reservoir Park (24.4 miles)

Transportation

• U-Haul Neighborhood Dealer (24.5 miles)

Theaters

• Carolina Cinemas Sandhills 10 (24.8 miles)