Autumn Care Of Biscoe
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Information last verified:
401 Lambert Road, Biscoe, NC 27209
For more information about senior living options: (844) 490-3973
The staff at Autumn Care are described as caring, professional, and attentive. The therapy and nursing teams are praised as exceptional and top-notch. Jan Lilly is recognized for being warm, compassionate, and going above and beyond. The facility is noted to be clean, well-kept, and welcoming, making residents feel at home. Residents feel safe, valued, and well cared for, with concerns addressed promptly. The activities program is engaging, helping residents stay socially active. The dining room view with the pond adds a calming, pleasant touch to the environment.
One reviewer said Autumn Care is not the place it used to be, citing not enough help and cleanliness issues and inadequate care. Another reviewer claimed the staff don’t care about patients, noting a grandmother wasn’t fed or given pain relief and that her diaper change was delayed. A reviewer described the facility as the worst place they have ever seen, referencing a dirty pond and geese feces near the entrance. A reviewer warned that the photos of the place are deceiving and advised others to beware. There was a report of very poor service with minimal staffing and call bells ignored. One reviewer said they would have given only half a star, calling the facility awful.Autumn Care of Biscoe is best suited for families seeking a rehab- and recovery-oriented environment where therapy-driven care and a warm, home-like atmosphere are priorities. The facility earns strong marks for its rehabilitation emphasis, with a rehab wing described as top-notch and a therapy team that is professional and engaging. Nursing staff are repeatedly praised for attentiveness, and leaders such as Jan Lilly are noted for delivering a consistently compassionate, personalized experience. The overall atmosphere feels orderly and approachable, and several observers highlight a clean facility, welcoming staff, and a sense that residents are treated with genuine kindness. The combination of effective therapy, visible staff investment, and a community feel makes Autumn Care a credible option for those aiming to regain function after hospitalization or to settle into long-term care with confident daily support.
Yet the picture is not uniformly rosy. A minority of reviews flag variability in staffing and day-to-day reliability, particularly on busy shifts. Some families report insufficient help at key times, concerns about cleanliness, and delays in responding to calls. A few accounts describe unsettling experiences around feeding assistance, timely medication delivery, and other basic needs, suggesting that not every shift delivers the same standard of care. These cautions are not universal, but they are persistent enough to influence risk assessment for families that require consistently seamless operations, transparent accountability, and unambiguous adherence to care plans. In short, reliability hinges on shift-by-shift staffing, and that variability is a decisive factor for some prospective residents.
The strongest justification for choosing Autumn Care is the quality of rehabilitation and clinical communication. Therapists, nurses, and staff members who are dedicated to recovery create real momentum for residents who want to return home or achieve a higher level of independence. The care teams are described as proactive, engaged, and willing to tailor activities to individual preferences, which translates into meaningful gains and smoother transitions. Family members frequently cite prompt communication about medication changes, status updates, and changes in care plans, a feature that reduces anxiety during the delicate recovery journey. The culture of care, reinforced by individuals like Jan Lilly who are repeatedly singled out for going above and beyond, builds trust and helps families feel that their loved ones are known and respected.
That said, the ledger includes legitimate concerns about staffing consistency and environmental factors. Reports of understaffing at peak times, call-bell neglect, and occasional lapses in basic hygiene practices cannot be dismissed, because they directly affect resident safety and comfort. The most troubling narratives describe perceived neglect in daily routines and pain management, alongside criticisms of cleanliness and the overall upkeep of the facility on certain days. These episodes underscore a consequential reality: while the rehab and clinical teams can deliver exceptional care, the experience a resident receives depends heavily on the moment-to-moment staffing and supervision across shifts. Families should prepare for possible fluctuations and verify that current staffing patterns align with their expectations before committing.
For decision-making, a disciplined due-diligence process is essential. Prospective residents should request meetings with the therapy director and the charge nurse to understand current staffing ratios, shift patterns, and the exact process for communicating changes in medical orders. A walk-through of the rehab wing and dining areas helps gauge cleanliness, comfort, and sensory calm, including the pond-view dining room that many find appealing. Inquire about call-bell response times and the steps taken when a bell is unanswered. Review recent incident logs and ask how management follows up on concerns. Speaking with present residents or family members about daily routines, activity offerings, and how information is shared can reveal whether the current operations track with the facility’s positive portrayals. If memory care or evolving cognitive needs are a possibility, clarify availability and continuity of care in that realm.
Autumn Care of Biscoe stands as a credible, care-focused option for families who prize rehabilitative strength, personal warmth, and a home-like atmosphere. The community can deliver outstanding outcomes when staffing is sufficient, routines run smoothly, and a culture of proactive, compassionate care is in place. It is not a flawless choice, however; persistent concerns about staffing variability, call-bell responsiveness, and occasional cleanliness lapses mean this facility requires vigilant oversight and proactive involvement from families. For those who can tolerate the potential for fluctuating daily performance and who insist on hands-on, ongoing engagement from both leadership and frontline staff, Autumn Care offers meaningful benefits: a robust rehab program, strong nurse-led care, engaging activities, and a staff culture that many families experience as genuine and supportive. For others who demand unwavering consistency across all shifts and areas, it remains prudent to compare alternatives and verify current performance in person before committing. In the right circumstances, Autumn Care of Biscoe can serve as a solid bridge back to independence or as a steady, compassionate long-term home.
141 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Autumn Care Of Biscoe in Biscoe, NC is a skilled nursing facility that provides excellent care services and amenities to its residents. Our community strives to create a warm and welcoming atmosphere where residents can feel at home.
Our spacious and fully furnished accommodations offer private bathrooms and are equipped with modern amenities, including cable or satellite TV and Wi-Fi/high-speed internet. We also provide housekeeping services to ensure that the living environment remains clean and comfortable for all residents.
We understand the importance of maintaining a healthy lifestyle, which is why we offer various amenities tailored to meet the needs of our residents. Our fitness room and wellness center provide opportunities for exercise and physical well-being. For those who enjoy socializing, our gaming room, small library, and community-operated transportation services offer plenty of opportunities for engagement with fellow residents.
At Autumn Care Of Biscoe, we prioritize the nutritional needs of our residents. Our dining room offers restaurant-style dining with delicious meals prepared by our experienced chefs. We accommodate special dietary restrictions and diabetes diets to promote a balanced and healthy eating plan.
Engaging in activities is an essential part of life at Autumn Care Of Biscoe. We offer concierge services to assist our residents in planning day trips or participating in resident-run activities. Scheduled daily activities ensure that there is always something exciting happening within the community.
The well-being of our residents is of utmost importance to us, which is why we provide 24-hour call systems, 24-hour supervision, medication management, assistance with daily living activities such as bathing and dressing, as well as assistance with transfers. In addition, we have transportation arrangements available for both medical appointments and non-medical purposes.
Overall, Autumn Care Of Biscoe offers a supportive assisted living community where residents can maintain their independence while receiving high-quality care services.
Autumn Care Of Biscoe is located at 401 Lambert Road, Biscoe, NC 27209 in Moore County, North Carolina
The features offered by Autumn Care of Biscoe play a crucial role in supporting residents with dementia or Alzheimer's disease by addressing their unique needs and promoting overall well-being. Assistance with dressing and bathing helps maintain dignity and personal hygiene, fostering a sense of normalcy for individuals who may struggle with these tasks. Medication management ensures that residents receive the correct medications at the right times, which is vital for maintaining their health and managing symptoms effectively. Meal preparation and service not only provide nutritious meals tailored to dietary requirements but also create an engaging dining experience that encourages social interaction. Assistance with transfers promotes physical mobility, reducing the risk of falls while enhancing safety. The provision of 24-hour supervision offers peace of mind to both residents and families, ensuring immediate support during any emergencies or moments of confusion. Lastly, a mental wellness program engages residents cognitively, helping to stimulate memory recall and improve overall mental health, making these features integral to the holistic care provided at Autumn Care of Biscoe.
Autumn Care Of Biscoe on seniors.fyi includes 10 photos including images showing interior, dining, lighting, office, bathroom, windows, landscaping, trees, and more.
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Interior
Building
Bedroom
Trees
Windows
Dining
Lighting
Bathroom
Office
Fitness
