327 Freeman St, Star, NC 27356
To contact a resident: (910) 428-2101
For more information about senior living options: (866) 208-4318
Montgomery Senior Living Costs & Pricing
Montgomery Senior Living offers competitive pricing for senior living accommodations, particularly when compared to the broader market in Moore County and throughout North Carolina. For a semi-private room, residents can expect to pay $2,295 per month, significantly lower than the county average of $3,259 and the state average of $3,584. In addition, their studio apartments are priced at $3,245 monthly, which is also more affordable than the local and state averages of $3,500 and $4,020 respectively. This positioning not only highlights Montgomery Senior Living's commitment to providing quality care at a reasonable cost but also makes it an attractive option for families seeking value without compromising on services or amenities.
| Floor plans | Montgomery Senior Living | Moore County | North Carolina |
|---|---|---|---|
| Semi-Private | $2,295 | $3,259 | $3,584 |
| Studio | $3,245 | $3,500 | $4,020 |
Overall Review of Montgomery Senior Living
Pros
The staff go above and beyond for the residents and their families.- They are very caring for the residents.
- This facility is great.
- The director is incredible and so helpful.
- The staff was friendly and absolutely wonderful.
- The food is great.
- Housekeeping is often and does a great job keeping things clean.
- They interact very well and get residents involved in activities.
- The facility is kept very clean and safe.
Cons
The facility is poorly managed under the new administration and has reportedly lost federal funding.- The food is served on paper plates and plastic utensils and is terrible.
- There have been medication errors and the staff are not friendly or communicative about residents’ care or changes.
- The facility is described as trash, with a strong urine odor, and residents are poorly cared for.
- Administration is accused of mistreating residents and not informing families about injuries or incidents, with some incidents allegedly hidden.
- Basic supplies such as tissue, towels, cleaning wipes, and trash bags are unavailable, and there is a persistent urine odor.
- Short-staffing leads to slow response times and lack of assistance.
- Belongings are reported missing or stolen, and some staff are observed smoking on the premises.
- Some meals are not very tasty.
Review
Montgomery Senior Living in Star, NC is best suited for families seeking a warm, home-like atmosphere where frontline caregivers are visible and responsive. It fits residents who do not require constant medical escalation and whose families are comfortable taking an active role in care planning and day-to-day oversight. The most positive experiences come from residents who benefit from personal attention, regular activities, and a sense that staff know their routines and preferences. In practical terms, this community works well for households that value hands-on caregiving, a welcoming environment, and steady day-to-day interaction with aides and nurses, provided there is steady administrative leadership behind the scenes to maintain consistency.
Those who should consider alternatives are families prioritizing administrative stability, consistent communication, and proven safety records. Residents with complex medical needs, memory-care requirements, or strict dietary demands may prefer facilities with stronger medical oversight and more uniform service delivery. High sensitivity to odors, shortages of basic supplies, or gaps in timely information to families will also push decision-makers toward other options, as these concerns recur in multiple accounts. Prospective residents should be prepared to be an active advocate and to probe management responsiveness prior to move-in.
On the positive side, several reviews highlight caregivers who go the extra mile, with staff described as caring, attentive, and genuinely involved in residents’ wellbeing. Multiple families praise cleanliness, attractive decor, and an active activities calendar, with some noting excellent communication from the director and a reliable daily rhythm. In those cases, the care team appears consistent and present, contributing to a sense of security and belonging for residents. When management remains steady and responsive, these strengths translate into tangible peace of mind for families.
The other narrative centers on meaningful red flags. Management turnover and questions about funding have unsettled families trying to gauge long-term reliability, and medication errors or gaps in notifying relatives about changes in care show through in several accounts. Odors of urine, inconsistent housekeeping supplies, and lapses in basic amenities were cited, alongside occasional tensions around privacy and room readiness. Allegations of staff behavior such as smoking on breaks, missing belongings, and rooms not being fully prepared at admission point to gaps in oversight. There are even reports of injuries not promptly communicated to families. Taken together, these issues signal risk areas that require careful verification during visits and ongoing monitoring after move-in.
For families evaluating Montgomery, a practical path involves a rigorous, issue-focused tour with a substantive checklist. Verify the current leadership footprint, request to review incident logs and medication-management practices, and observe staffing responsiveness during meals and activities. Inspect the physical environment for cleanliness, odor control, room condition, and the availability of essential supplies. Engage current residents and their family members in candid conversations about communication channels, how concerns are addressed, and how quickly problems are resolved. If possible, request a trial period or respite stay to test whether the care rhythm, nutrition, and programming align with expectations before committing long-term.
Overall, Montgomery Senior Living can be a workable option for families who value personal connection, daily hands-on care, and a home-like setting, provided advocacy and oversight are part of the plan. It is less suitable for those requiring unwavering administrative stability, transparent and proactive safety oversight, and consistently reliable nutrition and supply management. The choice should hinge on direct visits, conversations with multiple staff members, and a clear understanding of how incidents are handled and how residents are kept engaged and safe. When positive caregiver interactions align with disciplined management follow-through, Montgomery can become a genuinely dependable home rather than merely a tentative selection on the list.
Studio apartments
Assisted Living
Memory Care
Activities off-site
Air-conditioning
Cable or satellite TV
Devotional services off-site
Ground floor units
Handicap accessible
Indoor common areas
Outdoor common areas
Respite or short term stays offered
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Diabetic care
High acuity care
Incontinence care
Medication management
Anytime dining
Art classes
Brain fitness
Cooking classes
Day trips and outings
Karaoke
Live well programs
Protestant services
Visiting Rabbi
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