601 Dover Road, Star, NC 27356
For more information about senior living options: (844) 490-3973
The place has been a godsend to families. The staff are very caring. The residents are neat and seem happy. The food is good.
The facility is poorly managed and its staff are unprofessional. The place smells of urine and residents are poorly cared for. Residents have been mistreated and administrators are aware of it, yet families are not informed. A loved one was injured and family members were not notified, with attempts to hide the incident. New belongings brought by families have gone missing or were stolen by staff. There is no tissue, towels, cleaning wipes, or trash bags available, and housekeeping is lacking. Short staffing results in slow care and residents wandering without assistance. There are reports of bugs in the facility and residents losing weight due to inadequate care.Poplar Springs Assisted Living in Star, North Carolina is best suited for families that must move quickly on a tight budget and are prepared to take an active, hands-on role in overseeing care. It can work for residents who mainly need help with daily tasks rather than intensive medical monitoring, and for relatives who can tolerate a less predictable routine while ensuring basic safety. This is not a set-it-and-forget-it option; it requires vigilance, regular check-ins, and a readiness to escalate concerns to regulators or management. In practice, the facility serves a narrow niche where cost concerns outrun the expectation of consistently high-quality service, but only with sustained family involvement.
That said, this is not the place for families prioritizing reliable safety, transparent communication, and steady, professional caregiving. Alternatives should be considered for residents with high fall risk, medical needs that demand nursing oversight, or those particularly sensitive to odors, sanitation lapses, and reported incidents. If a loved one requires predictable staffing, timely incident reporting, and proactive family updates, a facility with a stronger track record is advisable. The decision should hinge on whether the budget savings justify taking on a higher-oversight burden.
On the upside, a few reviews note that staff can be caring and that residents appear neat, with at least occasional positive remarks about meals. Those moments demonstrate that when attention is present, a respectful, livable environment can emerge. Yet these brighter recollections are outnumbered by the more troubling themes, and they do not reliably translate into sustained quality care or a consistently pleasant daily experience.
The core concerns far outweigh the small wins. Reports center on poor management and unprofessional staffing, with allegations that injuries go unreported to families and that belongings go missing. Odors of urine, shortages of basic supplies like tissue and cleaning wipes, and a sense of staff disengagement - especially during the hours when help is most needed - create conditions that undermine safety and dignity. Instances of short-staffing and slow responses in dining and caregiving areas paint a routine picture of neglect or neglect-by-absence, not occasional lapses.
Those pros prove insufficient to offset the main drawbacks for most families. The positive anecdotes appear episodic and do little to counter a pattern of ongoing concerns around safety, communication, and basic cleanliness. In practical terms, the risk tolerance required to place a loved one here is uncomfortably high, unless the family is prepared to implement continuous oversight, demand rapid escalation, and be prepared to move quickly if conditions deteriorate. This is a facility that rewards proactive advocacy far more than passive reliance.
For families weighing the options, the recommended approach is to conduct a thorough, unrehearsed on-site evaluation. Focus questions on staffing levels, response times, and whether incidents are properly documented and communicated. Request the latest state inspection results and talk to current residents and family councils if possible. Compare with nearby facilities that demonstrate higher staffing ratios, transparent care plans, and consistently clean, well-supplied environments. If choosing Poplar Springs, set up formal oversight with scheduled updates and clear escalation pathways. In the end, it is a choice for those prepared to demand accountability, knowing the trade-off is a less predictable, higher-need caregiving environment.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Poplar Springs Assisted Living in Star, NC, offers a warm and inviting environment for seniors in need of board and care home services. Our fully furnished community provides a comfortable living space for residents, complete with a dining room where delicious meals are served.
At Poplar Springs Assisted Living, we understand the importance of maintaining independence while receiving assistance. That's why our dedicated staff is available to provide support with various activities of daily living, such as bathing, dressing, and transfers. We also coordinate closely with healthcare providers to ensure that each resident's specific needs are met.
For those with diabetes or special dietary restrictions, we offer specialized meal preparation and service to accommodate their individual requirements. Medication management is another essential service we provide to ensure that residents receive their medication on time and in the correct dosage.
Our community believes in promoting an active and engaged lifestyle for our residents. We offer scheduled daily activities tailored to their interests and capabilities. Whether it's group exercise classes, arts and crafts sessions, or social gatherings, there is always something enjoyable happening at Poplar Springs Assisted Living.
In addition to our indoor facilities, our community boasts beautiful outdoor spaces where residents can relax and enjoy nature. Wi-Fi/high-speed internet access is available throughout the premises so that residents can stay connected with loved ones.
We understand that transportation plays a vital role in accessing healthcare services. Therefore, we offer transportation arrangements for medical appointments as well as doctors' appointments.
Choosing Poplar Springs Assisted Living means joining a caring community where residents receive personalized care in a safe and comfortable environment. We strive to create a fulfilling lifestyle for our residents by providing the amenities and support necessary for their well-being.
Poplar Springs Assisted Living is located at 601 Dover Road, Star, NC 27356 in Moore County, North Carolina
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